Dear Ritesh,Thank you for taking the time to share with us your positive review at Holiday Inn Express Ahmedabad Prahlad Nagar!I am glad that you had a comfortable stay with us and found nice places around the hotel. Our rooms are compact to provide value but efficiently designed keeping the optimum utilization of space, featuring all the essential amenities.It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.Best Regards,Rahul BhattGeneral Manager

Dear Chaitram,Many thanks for rewarding us with generous 4/5 rating.It was certainly a pleasure for us to be at your service and I am pleased to hear that you enjoyed your experience with us. It's something our staff takes great pride in. We look forward to welcoming you back.Best regards,Rahul BhattGeneral Manager

Dear Saurabh,Thank you for taking the time to review your stay with us.We’re the first choice of travelers who need a simple, engaging place to rest, and what you described isn't the quality of service you've come to expect from us. I'm sorry to learn about your discomfort due to the poor upkeep of the bathroom. This is certainly not the experience we want you to remember us.I shared your review with our team. I trust their capability that they'll take the necessary steps to improve cleanliness standards and ensure complete guest satisfaction. We appreciate the opportunity you've given us. I hope you will give us a chance of staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,Rahul BhattGeneral Manager

Dear Kavita,Thanks for the wonderful rating. We greatly appreciate your feedback.We look forward to welcoming you again soon and hope that Holiday Inn Express remains your preferred hotel on all your future visits to Ahmedabad.Regards,Rahul BhattGeneral Manager

Dear Rajesh,I am sorry to hear that the stay was not as per your expectation and I understand that the room maybe smaller than what you would usually expect, though the size of the room is well mentioned on all online channels including the Expedia. Please do write back to me if you had any other challenges faced during your stay and have my assurance that I will do my best to resolve your issue and restore your faith in the brand.I am sure you will understand that we can do little with the design aspect of the hotel.I would request you to give us another opportunity to give you a simple yet smart trip.Thank you and best regards,Rahul BhattGeneral Manager

Dear Jagdish,Thank you for sharing your positive rating.We look forward to seeing you again.RegardsRahul BhattGeneral Manager

Dear Guest,Thank you for leaving us your review and for making us a part of your visit here in Ahmedabad. I am deeply apologetic for the inconvenience you had during your stay due to hot water.During your stay the ambient temperature was as low as 10º C and also for a very short period we suffered a minor technical glitch with our hot water system which lead to this situation and therefor the water temperature was just hot and not piping hot what it should have been, My sincere apologies for any inconvenience this may have caused to you however I trust that the assistance being provided to you by my colleague post receipt of your feedback must be to your satisfaction.I hope to welcome you back and show you the service and facilities we are known for.Kindest Regards,Rahul BhattGeneral Manager

Dear Jignesh,Thank you for your high rating for our hotel. I am pleased to hear that you enjoyed your experience with us. It's something our staff takes great pride in. We look forward to welcoming you back.Best regards,Rahul BhattGeneral Manager

Dear Parashar,Thank you for taking out time and sharing your rating on Holiday Inn Express Ahmedabad. With your rating my team and I feel that there is scope of improvisation that we can work upon with the help of a direct feedback from you.Request you to kindly share your feedback directly with me in order to understand and take corrective measures if any. We look forward to welcome you back soon.Best Regards,Rahul BhattGeneral Manager

Dear Payal,At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. I have taken your feedback in most constructive manner. We will also ensure non occurrence of your not so pleasant stay experience with more stringent training and check processes. Cleanliness is something we take seriously and guests love the utmost cleanliness standards backed by IHG way of clean at Holiday Inn Express Ahmedabad, and what you described isn't the quality of cleanliness you've come to expect from us. I shared your review with our team. I trust their capability that they'll take the necessary steps to ensure highest level of cleanliness.I would request you to give us another opportunity to change your perception about our cleanliness and enhance your stay experience with us.Thank you and best regards,Rahul BhattGeneral Manager

Dear nishit, Thank you for sharing your rating. We will strive to better your experience with us on your next visit. We look forward to seeing you again. Regards Rahul Bhatt General Manager

Dear JUNICHI, Thank you for choosing Holiday Inn Express Ahmedabad Prahlad Nagar for your stay and for your time posting feedback about your experience. It is our pleasure to know that you had a very nice time with us and we lived up to your expectations. Rest assured that we will continue to give our best level to achieve and exceed your expectations. We hope you will visit us again. Kindest Regards Rahul Bhatt General Manager

Querido José, Damos la mayor importancia a los comentarios de nuestros huéspedes, ya que nos ayudan a mejorar y brindar continuamente la mejor experiencia posible a los huéspedes. Nos disculpamos sinceramente por no haber estado a la altura de sus expectativas y por las molestias que le hemos causado. Las situaciones que ha descrito definitivamente no son lo que ofrecemos, ni algo que tomemos estos asuntos a la ligera. Tenga la seguridad de que nuestro equipo revisará sus comentarios y se tomarán las medidas necesarias para corregir las experiencias insatisfactorias. Espero que esto no le impida darnos otra oportunidad para que su experiencia sea lo más agradable posible. Esperamos darle la bienvenida de nuevo al hotel. Saludos Raul Bhatt Gerente general

Dear Chaitali, Many thanks for rewarding us with your generous 8/10 rating. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future. Best Regards, Rahul Bhatt General Manager

Dear Parag, At Holiday Inn Express Ahmedabad, we pay utmost attention to guest requests and cleanliness and it is disappointing to learn that we fell short of your expectations and the standards that we have set for ourselves. Please accept my sincere apologies for the inconvenience experienced during your recent stay with us. Breakfast is something we take seriously and guests love the diverse options at Holiday Inn Express. The breakfast offering provides favorite items, including but not limited to Hot items (Any Four - Poha, Porridge, Upma, Poori, Parathas, Kulcha, Thepla, with Aloo Rasawala/Chana Masala, Pav Bhaji, saute vegetables, Medu Vada, Idli with Sambhar and coconut chutney), A Dessert- Halwa/Kheer/Sewaiyan, Egg Preparation (Boiled, Omelet, Scrambled, Poached, Chicken Sausages, Signature fruit cakes, sandwiches and beverages (Hot and Cold) In response to growing consumer demand for healthy options, we also offer fresh fruits, varieties of cereals, varieties of milk- Butter-Milk, Lassi, Full Cream, Skimmed Milk. etc. I sincerely hope that you will give us an opportunity to be of service to you in the future as well. Regards Rahul General Manager Regards Rahul General Manager

Dear Guest, Many thanks for rewarding us with a generous 10/10 rating. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future. Best Regards, Rahul Bhatt General Manager

Dear Rajasekhar, Thank you for taking time out to share your feedback, I am disappointed to learn that you did not had a great stay owing to our room size and design and would like to extend my humble apologies for the inconvenience you struggled with. Holiday Inn Express is conceptualized around offering our guests comfort, convenience & great location - all at a great value price, we focus on things that matter the most i.e. a comfortable bed offering a great night's sleep, high speed wi-fi to keep you connected, 24x7 running hot water, Express Start Breakfast offering a sumptuous variety of items with an option of Grab and Go. Though our rooms are compact but yet ergonomically designed for the smart travelers who are looking for a simple yet engaging place to reconnect and refresh. Also as per our historical data our 35% sold rooms were on double occupancy where guest satisfaction is at 91% which is contrary to your feedback. In addition, we also offer a self-service laundry and fitness center which is complimentary to use for all our in-house guests. We certainly hope you were able to make the best use of our hotel's facilities and we look forward to meet you soon at Holiday Inn Express Ahmedabad Prahlad Nagar. Best Regards Rahul Bhatt General Manager

Dear Mohanish, Many thanks for rewarding us with a generous five star ratings. It was certainly a pleasure for us to be at your service and I am delighted to know that you had a great stay and you enjoyed all the Hallmarks of the ‘’Holiday Inn Express’’ brand which aims to deliver comfort & convenience at a great location and a great value price. We look forward to welcoming you back in the near future. Best Regards, Rahul Bhatt General Manager

Dear Guest, Your perfect star rating has truly made our day. The entire team is overwhelmed to know that you had a great stay. We hope this lovely experience brings you back to us soon for another enriching experience. We look forward to your patronage and welcoming you with another seamless stay. Kindest Regards Rahul Bhatt General Manager

Dear Guest, At the onset I would personally like to thank you for your continuous patronage and it is indeed pleasing to note that you had a comfortable stay and our team particularly in Restaurant and Reception took good care of yours. People are our greatest assets and your appreciation and generous words of encouragement for the team, especially Pranjal and Anita would go a long way in inspiring and motivating each of us to deliver ‘’True Hospitality’’ to all our discerning guests. I would also make sure that colleagues in Housekeeping also demeanor same level of courtesies and promptness in their daily task and will certainly reinforce training and culture of ''True Hospitality'' we are known for. I thank you for sharing this feedback with us, as it allows us to review our services to ensure they are meeting our guest’s needs. We do hope that we have the opportunity to welcome you back into the hotel again soon. Best Regards, Rahul Bhatt General Manager

Dear Guest, Thank you for sharing your positive rating with us. We look forward to your continuous patronage and feedback. Kindest Regards Rahul Bhatt General Manager

Dear shishir, Many thanks for rewarding us with a generous 8/10 rating. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future. Best Regards, Rahul Bhatt General Manager

Dear NAZIM, Feedback is a gift, and we love being on the receiving end. It was our pleasure to look after you! We love that you enjoyed all the Hallmarks of Holiday Inn Express and you had a great stay. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Warm Regards Rahul Bhatt General Manager

Dear Guest, Thank you for leaving us your review and for making us a part of your visit here in Ahmedabad. We are grateful that you've chosen the Holiday Inn Express to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. I'm sorry that you'd be hesitant in staying with us again. I regard your thoughts about the room size and design due to which your stay didn't go as perfectly as planned and would like to extend my apologies for the inconvenience you struggled with. Don't worry, I took the necessary steps to ensure privacy of our guests are not violated. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Rahul Bhatt General Manager

Dear Karthik, Thank you for sharing your rating with us. We will work hard to make your experience 10/10 on your next visit. We look forward to your continuous patronage and feedback. Kindest Regards Rahul Bhatt General Manager

Dear Rajkumar, Thank you for choosing us to stay and for taking out time to rate us. We value your support to our business and look forward to your visit again. Best Regards, Rahul Bhatt General Manager

Dear Naresh, At the onset I am thankful to you for leaving us your thoughts and for making us a part of your visit here in Ahmedabad. We are grateful that you've chosen the Holiday Inn Express to host you. It is disappointing to learn that your stay was not a complete success primarily due to our compact sized room and bathroom. Please accept my sincere apologies for the inconvenience experienced during your recent stay with us. Holiday Inn Express is one of the fastest expanding hotel brands within IHG family. It is designed for the smart travellers who are looking for a simple yet engaging place to reconnect and refresh, our brand is focused offering great value through a select service range however ensuring that all our rates include free Express Start Breakfast or our Grab & Go option, Usage of gymnasium, free WIFI as well as Laundromat- a unique concept of complimentary onsite self service laundry. The rooms are compact and offer everything guests need and provide more where it matters most. Your valuable feedback serves as an important tool in helping us better ourselves and shall be used for future improvements and we thank you for sharing your comments. We do hope to host you again soon for a more positive experience. Warm Regards, Rahul Bhatt General Manager Holiday Inn Express Ahmedabad Prahlad Nagar

Dear Guest, Greetings from Holiday Inn Express Ahmedabad Prahlad Nagar. We are delighted that you enjoyed your stay with us including our team’s hospitality and all the Hallmarks of the ‘’Holiday Inn Express’’ brand which aims to deliver comfort & convenience at a great location and a great value price. I am sorry you felt that breakfast selections weren't excellent. I have shared your comments with the food and beverage team as a reference to further improve guests' breakfast experience. I am confident that the measures taken will make your next stay with us better than the last. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Warm Regards Rahul Bhatt General Manager

Dear Vinita, Thank you for sharing highly rated appraisal for us. We take pride when guests like you appreciate our services and leave such high rating for us. We look forward to your continuous patronage and feedback. Regards Rahul Bhatt General Manager

Dear Shivang, Your perfect star rating has truly made our day. The entire team is overwhelmed to know that your stay at Holiday Inn Express Ahmedabad was so wonderful. We hope this lovely experience brings you back to us soon for another enriching experience. We look forward to your patronage and welcoming you with another seamless stay. Kindest Regards Rahul Bhatt General Manager

Dear Shivani, Thank you for sharing your valuable rating with us. Your support to our business is indeed valuable and we look forward to welcome you back. Warm regards Rahul Bhatt General Manager Holiday Inn Express Ahmedabad Prahlad Nagar

Dear Pushkar, We are thankful to you for choosing us among array of options available for your stay in Ahmedabad. We're delighted to know that your time at Holiday Inn Express, Ahmedabad was so wonderful and you enjoyed our ''Express Start Breakfast'', though you were not very appreciative of our room size and also felt less variety in buffet dinner, we are sorry for the inconvenience you struggled with and shall certainly review our dinner buffet offering for further improvements. It's fantastic you took advantage of our convenient location in the heart of the city, we agree that we have the best placement in the city and we love sharing it with our treasured guests. It is our constant endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Kindest Regards Rahul Bhatt General Manager

Dear Gourchand, With an array of hotels to choose from, we truly thank you for choosing to stay with us and for your recommendation. It is always delightful when our efforts are recognized by our valued guests as it inspires us to work even harder and make the stay of every guest a memorable one. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in not so distant future. Kindest Regards Rahul Bhatt General Manager

Dear Mr Chaitanya, We can't thank you enough for choosing us to stay among array of options available and your invaluable feedback for us. While I am glad to learn from your review that you had an comfortable stay with us and that you enjoyed our ''True Hospitality'' and found us value for money, I am equally distressed to note that our food was less than what you expected and room size caused inconvenience to you and would like to extend my humble apologies. Your support to our hotel is invaluable to us and we and look forward to having continued opportunities to be of service to you. Best Regards, Rahul Bhatt General Manager

Dear ATANU, Greetings from Holiday Inn Express Ahmedabad Prahlad Nagar! Thank you for taking the time to review us with a high rating! It is such a pleasure to see that your recent stay with us went smoothly and you enjoyed our hospitality. Thank you for choosing to stay with us and we are looking forward to welcoming you back on your next visit. Kind regards, Rahul Bhatt General Manager

Dear ATANU, Thank you for sharing highly rated appraisal for us post your stay. We take pride when guests like you appreciate our services and leave such high rating for us. We look forward to your continuous patronage and feedback. Regards Rahul Bhatt General Manager

Dear Guest, Thank you for sharing your rating with us, we value your support to our business and look forward to your continuous patronage and feedback. Kindest Regards, Rahul Bhatt General Manager

Dear Chhaya, Thank you for leaving us your review and for making us a part of your visit here in Ahmedabad. We are grateful that you have chosen the Holiday Inn Express to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. I regard your thoughts about the room size, and I do apologize for the inconvenience that you have struggled with. Your feedback with regards to the room size will be taken into consideration for future improvements to enhance guest stay experiences. It is our constant endeavor to provide our guests with the highest levels of comfort & to make their stay truly memorable. Your valuable feedback serves as an important tool in helping us better ourselves and we thank you for sharing your comments. We do hope to host you again soon for a more positive experience. Warm Regards, Rahul Bhatt General Manager

Dear Dilip, We are glad to learn from your review that you had a comfortable stay with us and you enjoyed our hospitality thoroughly. We have duly noted your valuable feedback which serves as an important tool in helping us better ourselves and we thank you for sharing your comments. We look forward to welcoming you back soon ! STAY SMART With us! Best Regards,