When the TVs weren’t working in our room, we were upgraded, which I appreciated. However, the new room had so many things that were broken or dirty. The shower didn’t work, one of the TVs didn’t work, there was obvious water damage (bad smell and messed up walls/ceiling), fixtures in the bathroom breaking off, gross stained mattress covers, the bathtubs needed to be cleaned better, and there were no towels. The staff were friendly and the breakfast was better than typical hotels of that star rating. Everything just seemed so run down.