Dear Guests, first of all thank you for your comment and the time for this. We are glad that you enjoyed our meal very much. With your problems in the bathroom you could always come to the front desk or guest relations services. We would have fixed the damage quickly had we know. During their stay we were booked up. Therefore your feeling arise, the restaurant was crowded. We apologize for this inconvenience. We hope that you will give us a second chance to give you an unforgettable holiday. Best Regards Your Riolavitas Resort & Spa Team

Dear Mikko Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Riolavitas Management Team

Liebe Gaeste, vielen Dank für Ihr so positives Feedback, die Zeit, die Sie sich dafür nach Ihrem Aufenthalt genommen haben und auch für Ihre Weiterempfehlung. Es freut uns, dass Sie sich trotz der kleineren Unannehmlichkeiten wohlgefühlt haben und schaetzen uns glücklich, dass wir Sie von fast all unseren Leistungen überzeugen konnten, insbesondere von unserem Essen, der Hotelanlage und unserem Personal. Ihre Anmerkungen nehmen wir uns zur Verbesserung unserer Leistungen zu Herzen. Noch mehr würden wir uns darüber freuen, wenn wir Sie bald wieder begrüssen dürfen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben mit freundlichen Grüssen Ihr Riolavitas Resort & Spa Team

Dear guests, thank you for rating our hotel. During your stay at the hotel you can always ask questions, complaints and suggestions to the guest relation. We are sad that we could not meet your expectations during your visit. If you wrote what you were unhappy with, it would help to improve the quality of service. Regards, Riolavitas Resort & Spa Team

Thank you for rating our hotel, we are glad that you enjoyed your holiday. We will be happy to seeing you again in Riolavitas Resort&Spa! Best Regards Your Riolavitas Resort & Spa

Değerli Misafirimiz Oğuzhan Bey. Öncelikle değerli vaktinizden zaman ayırıp otelimizle ilgili yorum yaptığınız ve bizleri tercih ettiğiniz için teşekkür ederiz.Misafirlerimize en iyi konaklama hizmetini sunmak isterken yorumunuzdan görülüyor ki otelimizden memnun kalmamışsınız.Yaşamış olduğunuz aksaklıklar için çok üzgün olduğumuzu belirtmek isteriz.Yorumlarınızı önemsiyoruz ve ilgili departman yöneticilerine iletiyoruz.Yapmış olduğunuz yorum için tekrar teşekkür eder,esenlikler dileriz. Saygılarımızla, Riolavitas Resort & Spa

Değerli Misafirimiz Hasan Bey, Öncelikle değerli vaktinizden zaman ayırıp otelimizle ilgili yorum yaptığınız ve bizleri tercih ettiğiniz için teşekkür ederiz. Siz değerli misafirlerimizden bu şekilde samimi ve içten yorumlar almak Riolavitas Resort & Spa ailesi olarak bizleri gerçekten çok mutlu etmektedir. Otelimizle ilgili yapmış olduğunuz güzel yorumunuz için tekrar teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Riolavitas Resort & Spa

Dear Guest, thank you very much for your good points and your good comment . We hope to welcome you as soon again. Best Regards Riolavitas Resort & Spa

Dear Guest, First of all thank you for taking the time to comment and share your experience. We would like to state that we are very sorry about the problems you have experienced. We will take into account your comments and make any necessary corrections. When you arrive the next season, you will see for yourself that we take your comments into consideration. Hope to see you again. Best Regards Riolavitas Resort & Spa

Dear Guest, Thank you for appreciating our five star quality and service as well as for sharing your review. We are glad to hear that you had an amazing stay at Riolavitas Resort & Spa Hotel. We hope to welcome you soon for another memorable stay. Sincerely, Riolavitas Resort & Spa Management Team

Dear Guest, first of all we would like to thank you for taking the time to describe your impressions about your stay at our hotel. We are very sorry that we cannot provide you with a holiday that will leave only positive feelings about our hotel. Please, be assured that the points mentioned here do not correspond to the standard of our house. We take your criticisms very seriously. All kinds of complaints are forwarded to our management for evaluation in order to raise the level of our services above all. Unfortunately these overbooking we had experienced in the tourism sector all around the World. This situation, which is caused was out of our control. This situation we do not accept also. But, we are very surprised about your rating. You write, our staff were very persistent and pushy but you spoke in our hotel one day before you leave with the guest relations and say all is ok and gave him a written comment. In this they wrote that you were not happy at monday with the change of hotel for one night. Your holiday starts in our hotel on tuesday was good, your holiday was relaxed, rooms were lovely and clean, food was nice and pool/beach were nice, staff and manager are lovely and very helpful. Here in the review, written the opposite, which makes us extremely sad and we can not understand your changes. Our hotel is not on the beach, this is correct. In all the catalogs and in the internet we write, that our beach is 300 meters remove of the hotel but there are two electro club car carries the guests continuously. Thanks again for your time and we wish you the best. Best Regards Riolavitas Resort & Spa Management

Dear Levent, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Riolavitas Management Team

Dear Giuseppe, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Kindly regards, Riolavitas Resort & Spa

Dear Tatiana, Thank you for appreciating our five star quality and service as well as for sharing your review. We are glad to hear that you had an amazing stay at Riolavitas Resort & Spa Hotel. We hope to welcome you soon for another memorable stay. Sincerely, Riolavitas Resort & Spa Management Team

Sayın Metin Bey, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Riolavitas Resort & Spa Hotelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Riolavitas Resort & Spa Yönetimi

Sayın İbrahim Bey, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Riolavitas Resort & Spa Hotelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. OLumsuz olarak bildirdiğiniz yorumlarınız bizim için çok önemlidir. Gerekli hassasiyeti göstereceğimizi bilmenizi ister tekrar yorumunuz için çok teşekkür ederiz Saygılarımızla, Riolavitas Resort & Spa Yönetimi