Grillaus-/piknikalue

Arvostelut: HYATT house Austin/Arboretum

3 out of 5
HYATT house Austin/Arboretum
10001 N Capital Of Texas Hwy, Austin, TX

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 985 kautta 1885 arvostelua" "
Arvosana 8 - Hyvä. 552 kautta 1885 arvostelua" "
Arvosana 6 - OK. 181 kautta 1885 arvostelua" "
Arvosana 4 - Huono. 81 kautta 1885 arvostelua" "
Arvosana 2 - Hirveä. 86 kautta 1885 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Bryan vastasi 16.7.2016
Thank you for taking time to review our hotel on Expedia. I was glad to see you enjoyed your stay and we look forward for your return. Bryan

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Robyn

Yöpyi 4 yötä maaliskuussa 2023

8/10 Hyvä

Eric

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

Connie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
great place very spacious and love that has a little kitchen breakfast was good as well. was very comfortable stay
Yöpyi 1 yön maaliskuussa 2023
RF vastasi 20.3.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Kacie

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

Jennifer

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Convenient location; clean pool. Perfect for our first stop during Spring Break.
Yöpyi 1 yön maaliskuussa 2023
RF vastasi 15.3.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Loistava

Erez

Yöpyi 2 yötä maaliskuussa 2023
RF vastasi 13.3.2023
Thank you for completing our Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Loistava

Samir

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel
Yöpyi 1 yön maaliskuussa 2023
RF vastasi 10.3.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Deborah

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The building was aesthetically, pleasing, well located, but the grounds need some love. The staff was pleasant and helpful and the breakfast was decent. Our biggest gripe was the sticky carpet in our room that dirtied our feet.
Yöpyi 3 yötä maaliskuussa 2023
RF vastasi 10.3.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

Federica

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2023
RF vastasi 8.3.2023
Thank you for completing our survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Loistava

Whitney

Hyvää: Siisteys ja huoneen mukavuus
The room was amazing and beautiful. I even like how the buildings are constructed. I will be back.
Yöpyi 2 yötä maaliskuussa 2023
RF vastasi 8.3.2023
Thank you for completing our survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4/10 Huono

Rajnikanth

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2023

4/10 Huono

James

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2023
RF vastasi 8.3.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

Yesenia

Yöpyi 1 yön helmikuussa 2023
RF vastasi 1.3.2023
Thank you for completing our Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Meifung

Yöpyi 2 yötä helmikuussa 2023
RF vastasi 27.2.2023
Thank you for completing our Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

6/10 OK

EDWARD

Huonoa: Siisteys
Hyatt House - Austin, TX review
The condition was in fair at best. Not sure how they achieved an 8/10 in the past. In my opinion, they are a 6-7 at best.
Yöpyi 2 yötä helmikuussa 2023
RF vastasi 22.2.2023
Thank you for completing our Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Jamie, Virginia Beach

Matkusti perheen kanssa
Hyvää: Siisteys
Room had very poor lighting. The walls were very thin so we were kept up all night by the upstairs room stomping around. Bed was not very comfortable and the bedding/pillows were very thin.
Yöpyi 3 yötä helmikuussa 2023
RF vastasi 21.2.2023
Thank you for completing our Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

8/10 Hyvä

Karina

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
The stay was great! The staff is very friendly and helpful. Great location related to access of freeways and surrounding business. A huge variety of shopping and eating all around.
Yöpyi 2 yötä helmikuussa 2023
RF vastasi 20.2.2023
Thank you for completing our Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Amy

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Over priced!
The lady at the front desk was super nice and very helpful. Rooms were a decent size and clean. The refrigerator was not tuned on so we had to wait for it cool off. The water for the shower had to be tuned on all the way hot just to get warm water. Im 5'5 and my head was just about touching teh shower head. If your 6" theres no way you can fit in that shower. Beds are small. Full size not queen as well.
Yöpyi 1 yön helmikuussa 2023
RF vastasi 20.2.2023
Thank you for completing our Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

Huseyin, Austin

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
TVs need to be updated with smarts...
Yöpyi 3 yötä helmikuussa 2023
RF vastasi 20.2.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 Hirveä

Alfred

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Very horible experience at checkout
The hotel reservation for 3 rooms was made through HOTELS.COM while the payment was made to the hotel directly for this specific reservation. At the time of check out, the reception refused to issue me the receit and claimed that I needed to get the receipt from HOTELS.COM because their receipt would not show right amount of fee. And then later I had to re-checking with HOTELS.COM, but I was told to get the receipt from the hotel. And I had to contat Hyatt House again. Still the hotel staff would only issue one room receipt while I booked 3 rooms and paid with my credit card. Now I am back to Asia and still not able to get my receipt properly. This is the first ime I ever had such horrible experince with, after over hundreds of hotels I have ever stayed.
Yöpyi 1 yön helmikuussa 2023
RF vastasi 20.2.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Could you please be so kind as to provide me your last name sir so I can assist you. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

SAUL

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Vacaciones en familia
Excelente atención, amabilidad y servicio de todo el personal. El hotel se encuentra muy bien ubicado y en la zona hay diferentes tiendas y lugares para comer. La habitación es amplia, comoda y silenciosa. El desayuno variado y muy bien presentado.
Yöpyi 3 yötä helmikuussa 2023
RF vastasi 7.2.2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Mohamed Gani

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Earlier stay was good but recent stay we got our windows broken and property did not had any recordings supporting it even though 4 more incidents happened same night
RF vastasi 3.2.2023
Thank you for sharing your recent stay at our hotel. I sincerely apologies that the parking lot was targeted by unwelcome vandals as you know that's not normal for this location addition, please know that your comments and issues are being addressed.

2/10 Hirveä

Sarah, Georgetown

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Arrived to no electricity and had to drive around until we could get checked in. We went down the street
RF vastasi 9.1.2023
Thank you for completing our survey I understand how disappointing this was. Austin City Utilites worked quickly to restore the line that was cut down the street from us. I apologize that our hotel was affected by this and caused the delay in getting you checked in and settled ma'am. We would look forward to having an opportunity to serve you again when visit Austin.

2/10 Hirveä

Abedalrazaq, New Haven

10/10 Loistava

Lynda

10/10 Loistava

Daniel

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Like living
Stayed here a few days back, and from the beginning they were busy making sure we had everything we needed. The young ladies at the front desk are very sweet. Would def recommend this property to anyone looking for the same setup..
Yöpyi 2 yötä joulukuussa 2022
RF vastasi 21.12.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Hyvä

INGRID

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Good experience staff very pleasant
Yöpyi 3 yötä joulukuussa 2022
RF vastasi 7.12.2022
Thank you for taking time to share kind words we appreciate you staying with us and wish the best of in the holiday season.

4/10 Huono

Trent

8/10 Hyvä

Lorenzo

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was nice and clean, good breakfast, quietly. Service room was bad.
RF vastasi 3.12.2022
Thank you for sharing your recent stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 Loistava

Yvonne

8/10 Hyvä

Sarah, Decatur

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really enjoyed this property. It was quiet and clean. The shower head was a bit off and the water pressure was low. The breakfast was cold, but the host were friendly. Overall, I enjoyed my stay and I would stay at this property again.
RF vastasi 1.12.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

ketan

Matkusti perheen kanssa
Huonoa: Siisteys ja huoneen mukavuus
Waste of 💰
Yöpyi 1 yön marraskuussa 2022
RF vastasi 28.11.2022
Thank you for taking time to share your recent experience with us. Our sincere apologies that we failed your expectation please rest assure we are working hard to improve.

10/10 Loistava

Yazmin

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä marraskuussa 2022

6/10 OK

Jesse

Hyvää: Palvelut/mukavuudet
I enjoyed the warm free breakfast. I enjoyed the layout of the room with a large fridge, microwave, coffee maker, toaster, in the room! But I must also say that we stayed in the B building, second floor, and the ceiling must be very thin, as we could hear people walking on the floor above us. Also had an issue with hot water for the shower, but that was ultimately resolved, although it took awhile, and I was late for a breakfast meeting, bathroom needs touch up. But overall it was ok.
Yöpyi 3 yötä marraskuussa 2022
RF vastasi 25.11.2022
Thank you so much for staying with us I sincerely apologies that we fell short in some areas. We will work on these and look forward to seeing you again soon.

10/10 Loistava

Ryan

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Great hotel in Austin
Very conveniently located to all sorts of places in Austin. Very friendly front desk, clean spacious rooms, and very nice hotel gym
Yöpyi 3 yötä marraskuussa 2022
RF vastasi 17.11.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Loistava

Hayden

10/10 Loistava

Meili

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
RF vastasi 1.11.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Toilet leaked the whole time, condition of the property was shabby. No house cleaning so had to call for towels and toilet paper. Breakfast was terrible. Bed and pillows were comfortable and people that worked there were very nice.
Yöpyi 1 yön lokakuussa 2022
RF vastasi 1.11.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

Arturo

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
RF vastasi 18.10.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Hyvä

Catherine

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2022

10/10 Loistava

DAVID

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay and Hotel. Staff is awesome !!
Yöpyi 3 yötä lokakuussa 2022
RF vastasi 18.10.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Loistava

Charles, Palm Harbor

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, good free breakfast, helpful staff. We will stay again!
Yöpyi 3 yötä lokakuussa 2022
RF vastasi 7.10.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Hyvä

Kristina

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Overall good experience
Friendly staff. Parking well lit. Room nice but details disappointing. Bathroom fan clogged with dust and lint. Mildew in bathroom. Breakfast ok not great
Yöpyi 5 yötä syyskuussa 2022
RF vastasi 3.10.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. My sincere apology on the short falls we had, we will work on correcting the issues. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 OK

Sue

Matkusti perheen kanssa
Yöpyi 2 yötä syyskuussa 2022
RF vastasi 28.9.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 Hirveä

John

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room not very clean. Desk doesn't answer phone.
Yöpyi 3 yötä syyskuussa 2022
RF vastasi 18.10.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Loistava

kwonhag

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
만족스러운 호텔
방 상태도 우수하였고, 지내기 너무 만족스러운 호텔.
Yöpyi 5 yötä syyskuussa 2022
RF vastasi 25.9.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 Hirveä

Christopher

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The morning breakfast is concession quality food. Property located on busy and noisy road. Room cleaning was missed one day when requested. Pool is small. Employee during check in needs some personality.
Yöpyi 5 yötä syyskuussa 2022
RF vastasi 24.9.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

2/10 Hirveä

Zeinebou

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It was very old , the fire alarm was hanging down from the ceiling. The property was like a Motel
Yöpyi 3 yötä syyskuussa 2022
RF vastasi 24.9.2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.