Aula

Arvostelut: Hampton Inn & Suites Austin - Downtown / Convention Center

3 out of 5

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 593 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 241 kautta 1000 arvostelua" "
Arvosana 6 - OK. 83 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 47 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 36 kautta 1000 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Eric

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Helpful friendly staff
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Tiffany

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 22.4.2024
Tiffany, we're delighted that you found the location of Hampton Inn & Suites Austin Downtown Convention Center convenient. We hope to see you again when your travels next bring you to Austin.

8/10 Hyvä

Linda, Kapaa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 22.4.2024
Linda, thank you for taking the time to rate your stay at Hampton Inn & Suites Austin Downtown Convention Center. We're delighted to receive a positive rating without remarks. We value your feedback and look forward to welcome you back during your next visit to Austin.

10/10 Loistava

Cheryl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved all of it!!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.4.2024
Thank you for taking the time to leave this wonderful rating, Cheryl! We hope to see you again soon at Hampton Inn & Suites Austin Downtown Convention Center so we can share yet another amazing experience!

10/10 Loistava

Twyla, Anna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I liked the breakfast bar
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 17.4.2024
Twyla, we're happy to hear that you enjoyed the breakfast bar at Hampton Inn & Suites Austin Downtown Convention Center. Breakfast is indeed an important meal of the day and we strive to offer a variety of choices. We're glad this aspect resonated with you. Looking forward to welcoming you back during your next visit to Austin.

8/10 Hyvä

CAROLINA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 18.4.2024
Carolina, thank you for your rating of Hampton Inn & Suites Austin Downtown Convention Center. We're pleased to see that your stay was enjoyable and we hope to have you back with us in the near future for another memorable experience.

8/10 Hyvä

Michael

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Hotel overall was good but the only problem was the staff that checked us in was very rude.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 16.4.2024
Michael, thank you for sharing your review. At Hampton Inn & Suites Austin Downtown Convention Center, we continuously aim to provide remarkable experiences to our guests. It's disheartening to learn about your check-in experience, and we kindly acknowledge your concerns. Measures are being taken to ensure that our team members maintain our high standard of hospitality. We hope to welcome you back for a more enjoyable stay in the future.

8/10 Hyvä

shakur

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good location to stay in down town Austin
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Shakur, thank you for sharing your positive experience. It's wonderful to learn that you found the location of Hampton Inn & Suites Austin Downtown Convention Center ideal for exploring the downtown Austin area! We appreciate your feedback and we're looking forward to welcoming you back soon.

8/10 Hyvä

Aleksandar

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
breakfest can be beter
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Aleksandar, it's pleasing to hear you had an overall positive experience at Hampton Inn & Suites Austin Downtown Convention Center. Your feedback regarding the breakfast is greatly appreciated. We're always seeking ways to enhance our guests' dining experience, be it the variety or the quality. We look forward to welcoming you back, and hope to exceed your expectations next time.

6/10 OK

Jennifer, MARION

Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Thank you for the feedback, Jennifer.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

6/10 OK

Arq. Sylvia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Me gustó pero no tiene estacionamiento
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 9.4.2024
Arq. Sylvia, we appreciate your feedback. We understand parking availability could be an important factor during your stay, and we regret any inconvenience. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 Loistava

Ronald

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location. Right downtown. Good restaurants nearby. Near 6th St. Breakfast was good.
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 26.3.2024
Ronald, thank you for your glowing review. We're pleased to know you found the location of Hampton Inn & Suites Austin Downtown Convention Center highly convenient and enjoyed the nearby dining options. Delighted to hear you also appreciated our breakfast. We're excited to welcome you back in the future for another seamless experience.

6/10 OK

Paul

Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 14.4.2024
We appreciate the feedback, Paul.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Loistava

Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 24.3.2024
Thanks, Edward! It's outstanding your time at Hampton Inn & Suites Austin Downtown Convention Center was fantastic. We can't wait until your next visit!

10/10 Loistava

Denise

Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 22.3.2024
Denise, thank you for taking the time to rate your stay at Hampton Inn & Suites Austin Downtown Convention Center. We're thrilled to know you enjoyed your stay and we look forward to hosting you again in the future.

10/10 Loistava

Claudia, Spring

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was amazing
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 18.3.2024
Claudia, we're thrilled to hear you had an excellent stay at the Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to know that everything met your expectations. We hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

CAROLINA, Quito

Hyvää: Siisteys
Yöpyi 5 yötä helmikuussa 2024
Customer Service vastasi 12.3.2024
Carolina, it's delightful to see your rating! Thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center as your accommodation. We're pleased to know you had a satisfactory experience and we look forward to hosting you again during your future visits to Austin.

10/10 Loistava

Irma

Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 28.3.2024
Irma, it's fantastic to hear you had a satisfactory stay with us at Hampton Inn & Suites Austin Downtown Convention Center. We're grateful for your high rating and we aim to continue delivering quality service. We hope to see you again soon.

10/10 Loistava

kelly

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing breakfast. Beyond comfortable bed!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 4.3.2024
Kelly, it's delightful to hear that you enjoyed the exceptional breakfast and found the bed at Hampton Inn & Suites Austin Downtown Convention Center exceedingly comfortable. We hope to have the pleasure of welcoming you back in the near future.

8/10 Hyvä

Katie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 4.3.2024
Thank you for taking the time to share your review with us, Katie!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hampton Inn & Suites Austin Downtown Convention Center. Thank you and have a wonderful day!

6/10 OK

David R

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Staff very friendly and well manicured space. However housekeeping never came by tuesday, I returned around 4pm, trash still there no turndown. Beds sunk down and uncomfortable.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 2.3.2024
David, thanks for your review. It's great to hear that our team members were welcoming and that you appreciated our well-maintained setting. We're sorry to hear about the missed room service and understand discomfort with the mattress. We aim for regular room refresh and constantly look for ways to offer a more relaxing sleep experience. Your comments will help us improve for future stays. Looking forward to serving you better on your next visit.

6/10 OK

Mateo

Liikematkailija
Hotel needs maintenance.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 2.3.2024
Mateo, we appreciate your feedback. Our commitment to delivering a comfortable and enjoyable stay is paramount. We understand you had concerns about maintenance. Please be assured that we take such matters seriously and continually work to maintain our hotel's quality. We hope to have another opportunity to offer you a better experience.

10/10 Loistava

LaTonya

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I slept so good!
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 27.2.2024
LaTonya, it's wonderful to hear you had such a comfortable rest at Hampton Inn & Suites Austin Downtown Convention Center. Our main goal is to provide relaxing accommodations for our guests. We hope to welcome you back for another peaceful night's sleep soon!

10/10 Loistava

Kathleen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was great, very clean, quiet.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 26.2.2024
Kathleen, thank you for sharing your pleasant experience at Hampton Inn & Suites Austin Downtown Convention Center. We're delighted to hear you appreciated the professionalism of our team members and the cleanliness of the property. It's reassuring to know that we provided a tranquil environment for you to enjoy. Come back anytime!

10/10 Loistava

Jodie

Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 26.2.2024
Jodie, it's wonderful to know you had a fantastic stay at Hampton Inn & Suites Austin Downtown Convention Center. We truly appreciate the perfect rating. Your support is invaluable, and we are looking forward to welcoming you back in the future. Safe travels until then!

10/10 Loistava

Lina, Mount Royal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was few blocks from Austin marathon start. Very accommodating staff and friendly.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 23.2.2024
Lina, thank you for taking the time to share your experience at the Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to hear our location was convenient for your marathon and that our team members made your stay more enjoyable with their accommodating and friendly nature. We hope to welcome you back again for future events or simply a relaxing stay.

10/10 Loistava

Deane

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice clean value for money and near to the convention centre.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 21.2.2024
Deane, we truly appreciate your gracious feedback. It's delightful to hear that Hampton Inn & Suites Austin Downtown Convention Center's cleanliness and value met your expectations. Our close proximity to the convention centre is indeed a plus for many of our guests. We hope to be your choice of stay once more when your travel plans bring you back to Austin.

10/10 Loistava

Matt

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 22.2.2024
Matt, it's wonderful to hear that you enjoyed your stay at Hampton Inn & Suites Austin Downtown Convention Center. We're elated to have met your expectations and we hope to welcome you back for another delightful experience. Thank you for choosing us.

10/10 Loistava

Strati

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 15.2.2024
Strati, it's a delight to see a top rating! We're thrilled you had a great stay at the Hampton Inn & Suites Austin Downtown Convention Center. Come back and enjoy another memorable experience with us soon!

10/10 Loistava

cristiano

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, quiet, lots of restaurants close by
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 12.2.2024
Cristiano, it's wonderful that you appreciated the peaceful environment and the close proximity of the Hampton Inn & Suites Austin Downtown Convention Center to numerous dining options. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
9/10 would definitely stay again.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 12.2.2024
James, thank you for sharing your experience at the Hampton Inn & Suites Austin Downtown Convention Center. We're glad to know you enjoyed your stay and are contemplating a return in the future. We're looking forward to hosting you again soon.

10/10 Loistava

Jill

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect Austin stay. Easy walk to tons of food, shops, music and comedy. Clean, quiet, affordable. Clean comfortable rooms & complimentary breakfast. Chill pool area and new gym. Definitely staying here again next time I'm in Austin.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 11.2.2024
Jill, we are thrilled you enjoyed your stay at the Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to learn that our location, cleanliness, amenities, and price all met your expectations. We look forward to your next visit when you return to Austin!

10/10 Loistava

Daniel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location and great staff
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 10.2.2024
Daniel, we are thrilled to hear that you appreciated Hampton Inn & Suites Austin Downtown Convention Center's convenient site. Our team members take great pride in creating a welcoming and helpful environment for all our guests. Thank you for recognizing their efforts. We look forward to the opportunity to serve you again!

10/10 Loistava

Terese

Great stay!
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 7.2.2024
Terese, we're overjoyed you had a fantastic experience at Hampton Inn & Suites Austin Downtown Convention Center! We're delighted you labeled your stay as 'great.' Thank you and we look forward to welcoming you back in the future.

8/10 Hyvä

Ashley, Atlanta

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 31.1.2024
Ashley, we're thrilled to learn you had a pleasing experience at Hampton Inn & Suites Austin Downtown Convention Center. We value your feedback and appreciation. Please keep us in mind for any future visits to Austin. Your satisfaction is our greatest accomplishment.

8/10 Hyvä

Ted, Ada

Matkusti perheen kanssa
Good location. It was within walking distance of the Convention Center where we were at an event.
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 26.1.2024
Ted, it's great to hear that you found the location of Hampton Inn & Suites Austin Downtown Convention Center to your liking. It seems the proximity to the Convention Center added convenience to your visit. We appreciate you choosing us for your stay during your event and look forward to hosting you again in the future.

8/10 Hyvä

Elizabeth

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 26.1.2024
Elizabeth, thank you for your rating of the Hampton Inn & Suites Austin Downtown Convention Center. We trust that your stay was enjoyable and hope that we can welcome you back again in the future.

10/10 Loistava

Brian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Review
Loved it. Only complaint is the Kleenex and toilet paper were very poor quality.
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 25.1.2024
Brian, we're thrilled to hear you enjoyed your stay at Hampton Inn & Suites Austin Downtown Convention Center. We appreciate your feedback on the tissue products and assure you it will be considered to enhance future guest experiences. We're eager to welcome you back for another visit.

10/10 Loistava

Jessica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff was incredibly kind and accommodating.
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 22.1.2024
Jessica, we're delighted to hear that you appreciated the exceptional hospitality provided by our team members at Hampton Inn & Suites Austin Downtown Convention Center. We strive for such service experiences for all our guests. We're grateful for your kind words and look forward to welcoming you back in the future.

10/10 Loistava

WILLIAM

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Customer Service vastasi 21.1.2024
William, thank you for leaving us a 10 out of 10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn & Suites Austin Downtown Convention Center!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay in a good location—with superb help from the gentleman at the front desk during Thursday-night check-in : )
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 14.1.2024
We're thrilled to hear you enjoyed your stay at Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful that you found our location appealing and had excellent interactions with our talented team members. Thank you for highlighting your positive check-in experience. We hope to host you again soon.

10/10 Loistava

Murji

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, walkable to many of the sights, nightlife, restaurants, etc A lot of cheaper parking around the hotel as an alternative to expensive hotel valet parking. ($40 vs $55) Good buffet (continental) breakfast.
Yöpyi 2 yötä joulukuussa 2023
Customer Service vastasi 13.1.2024
Murji, thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center. We're thrilled to hear that our prime location conveniently positioned you near popular sights, nightlife venues, and restaurants! It's always a bonus to hear that guests found affordable parking options in the vicinity, and that you enjoyed our varied breakfast buffet. We look forward to serving you again on your next visit to Austin.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 8.1.2024
We appreciate the excellent rating you've given Hampton Inn & Suites Austin Downtown Convention Center, even without any specific comments. Our team is delighted to know that your stay with us met your expectations. Looking forward to welcoming you back in the near future!

10/10 Loistava

Alejandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El lugar muy agradable y acogedor
Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 13.1.2024
Alejandra, es maravilloso saber que tuvo una estadía placentera y acogedora en el Hampton Inn & Suites Austin Downtown Convention Center. Nos esforzamos por brindar un ambiente acogedor a nuestros huéspedes y su evaluación sugiere que estamos en el camino correcto. Gracias por sus amables palabras y esperamos darle la bienvenida nuevamente en el futuro.

10/10 Loistava

Rosa

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Rosa, thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center. Your high rating is greatly appreciated and it's clear that you enjoyed your stay with us. We are excited to welcome you back in the future. Safe travels!

10/10 Loistava

Russell H, Pascagoula

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 21.12.2023
Russell, thank you for rating Hampton Inn & Suites Austin Downtown Convention Center so highly. We're thrilled you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Loistava

Kristen Buhl

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 19.12.2023
Thank you for the amazing rating, Kristen!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hampton Inn & Suites Austin Downtown Convention Center soon!Thanks again for leaving your feedback!

2/10 Hirveä

Fransisco

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Thank you for sharing your feedback, Fransisco.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 Loistava

CARLOS ARTURO

Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 15.12.2023
Carlos, it's fantastic to see such a high rating for Hampton Inn & Suites Austin Downtown Convention Center. It shows you enjoyed your stay with us. We can't wait for your next visit, as it was our pleasure to serve you!

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It's okay but security and parking an isse
Polite staff and polite valet drivers but a bit disappointed to find out valet parking is your only option and it's $63 per night with tax. Hotel definitely a bit pricey for what you get. Rooms clean and comfortable. Breakfast was solid but of course plastic cutlery, paper plates. Feels very cheap and lots of waste. Also security is an issue. You'll get accosted right outside the hotel and asked for money. There is no security at the hotel in the lobby. One guy wandered into the lobby barfeoot and was yelling until the valets were able to get him to leave. Anyone can ride up in the elevator to any floor, you don't have to swipe your room key for your floor. This is very outdated and not secure. I won't be back.
Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 14.12.2023
Thank you for sharing your feedback. It's good to hear our team's service was appreciated and that you found the rooms cozy and tidied, and the breakfast fulfilling. We regret if the situation with the valet parking cost seemed unclear and it did not meet your expectations. We want to assure you that our team is always focused on going the extra mile to make your stay safe and comfortable. We noted concerns regarding security and appreciated your insights. Improving these aspects is something we take seriously and will closely consider your input for planned enhancements. Please know that your journey with us does not end here and we'd like to have a chance to provide you a superior experience should you give us another opportunity.