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Arvostelut: La Quinta Inn & Suites by Wyndham Austin Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Austin Airport
7625 E Ben White Blvd, Austin, TX

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 472 kautta 1006 arvostelua" "
Arvosana 8 - Hyvä. 229 kautta 1006 arvostelua" "
Arvosana 6 - OK. 124 kautta 1006 arvostelua" "
Arvosana 4 - Huono. 77 kautta 1006 arvostelua" "
Arvosana 2 - Hirveä. 104 kautta 1006 arvostelua" "

8,0/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Cheri

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very run down. We have stayed here many times, but this was the first time I was disappointed in the upkeep of the property
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 19.4.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

6/10 OK

Jairus, San Saba

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Older hotel that was valued properly.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Victor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Its near the airport and they provide free shuttle . Room was really nice and clean looked renovated..The pool was not available bummer..I
Yöpyi 2 yötä huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 17.4.2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Loistava

Sophia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property quick drive to airport
Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 17.4.2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Loistava

Susan

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La Quinta offers complimentary breakfast. We were able to order our evening meal from a delivery service. The room was clean and spacious. The front desk staff was so accommodating, allowing me early check in & late check out
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 17.4.2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

2/10 Hirveä

Luz

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Showers are disgusting
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 15.4.2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.

10/10 Loistava

Kristina, Kalaheo

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Very convenient to the airport. Biggest shortfall is they don't have anywhere to refill a water bottle. No dispenser/fountain (like every other property and airport) and nothing whatsoever in the fitness room. They make you buy a bottle at the front desk! C'mon, it's 2024, we're trying to help the environment...
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 12.4.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Crystal

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and updated.
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 12.4.2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

10/10 Loistava

Yolanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 9.4.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Ann

No problems
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 9.4.2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Huono

Elsa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Children crying and dogs barking half of the night
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 5.4.2024
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area.

2/10 Hirveä

Barb

I have a sad face because our flight never made it to Austin tonight. We are stuck in Minneapolis
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Michele

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 5.4.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Claudio

Convenient next to airport. Elevator kinda slow
Yöpyi 1 yön huhtikuussa 2024
Christi Ramos, Assistant General Manager vastasi 3.4.2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Loistava

Jacqueline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love that they had a shuttle to the airport it saved from Having to call for a Uber
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 2.4.2024
Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport. Room was very clean and comfortable. Staff was friendly and respectful.
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 1.4.2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

4/10 Huono

Gary

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The pool had been out of service for some time but I was not made aware when I made the reservation. The breakfast was less than average
Yöpyi 1 yön maaliskuussa 2024
Jason Mayo, General Manager vastasi 29.3.2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

2/10 Hirveä

Judith

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Do you like a cold shower in the morning to wake you up? Then this facility is for you! NO HOT WATER TO TAKE A SHOWER!!!! Faucets don’t turn off. Breakfast sucks! Powder scrambled eggs, cold potatoes, rock-hard bagels, and tasteless waffles-pathetic! Luckily there is a Denny’s next door. I will never go to another LaQuinta Inn for the rest of my life!
Yöpyi 3 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 27.3.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Loistava

Danielle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is very clean and nice. Breakfast was good and filling.
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 26.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Mario

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although Expedia did a bait and switch on the price, location is good for the airport and it is close to a restaurant
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 26.3.2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Hyvä

Karen

Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 15.4.2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Hirveä

Roger

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Hotel stopped running the shuttle and stranded visitors staying at the hotel.
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 25.3.2024
Thank you for taking the time to express your concerns regarding the experience with our shuttle during your recent stay at our location. We will be further discussing this review with our staff, so that this remains an isolated occurrence. We look forward to serving you again soon.

4/10 Huono

Josh

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Elevator in poor shape and full of graffiti
Yöpyi 1 yön maaliskuussa 2024
Jason Mayo, General Manager vastasi 25.3.2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

10/10 Loistava

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fine
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 25.3.2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Hyvä

Gregory

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed at this property last Wednesday night. I had mistakenly made a reservation for Sunday night, March 17, not recognizing that the wrong date was included in the reservation. This was probably my fault and I tried to cancel this reservation later numerous times but was never successful. The Expedia cancellation process was/is totally unsatisfactory! Please call me at 214-641-0604 to discuss this further so I can continue to use Expedia as my travel website. Sincerely, Greg Wright
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Melissa

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 18.3.2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Hirveä

Marco

Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 9.4.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Loistava

Courtney

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
i loved the staff i wish breakfast was better? there was little options for protein.
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 18.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Jessica

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
For being a cost friendly hotel, this one is the best. Very nice, clean, and safe area.
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 15.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Deb

Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 15.3.2024
Thank you for the review. We look forward to seeing you again soon!

6/10 OK

Kathleen, Buda

Matkusti kumppanin kanssa
Nice looking pool area, food wasn't good.
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 14.3.2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Hyvä

Francisco

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good parking lot good pool
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 14.3.2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Huono

Hannah

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Window latches were broken in our room, so a lot of noise came through the window. There was black and brown stuff on ceiling. The elevator had scratch graffiti everywhere and was not clean. The outside door was broken and could be opened without a card. Pretty much only the lobby was nice and clean.
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 13.3.2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.

8/10 Hyvä

Karen

Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 1.4.2024
Thank you for the review. We look forward to seeing you again soon!

6/10 OK

Elisha

Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 13.3.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

6/10 OK

Mahmoud

Hyvää: Majoituspaikan kunto ja tilat
Elevator needs a serious facelift.
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 7.3.2024
We appreciate you taking the time to provide feedback on your stay. Please note that your concerns regarding the elevator have been passed on to our Maintenance Team. We do hope you give us another chance as we will definitely improve our services.

10/10 Loistava

Natalie Leilani

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved it
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 7.3.2024
Thanks for brightening our day! We look forward to being here for you on your next visit!

2/10 Hirveä

Deyonna

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You get what you pay for! Unsanitary, roach infested and outdated. Staff is rude. Sheets were stained and dirty. No toiletries in the bathroom as well as no door for privacy. Rust in tub from faucets, paint peeling in the tub and walls. Carpet smells like mildew. The only “ ok” thing is they provide free transportation to the airport every 30 minutes
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 6.3.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

4/10 Huono

Sofia

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to airport
Yöpyi 3 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 6.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Elida

Friendly staff
Yöpyi 1 yön maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 4.3.2024
Thank you for the review. We look forward to seeing you again soon!

6/10 OK

JOSEFINA

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä maaliskuussa 2024
Christi Ramos, Assistant General Manager vastasi 6.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Kitty

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful people on the desk. Easy check-in, swift service. Breakfast ends at 9am sharp and even the water machine is cut off at that time.
Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 4.3.2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Hyvä

Alina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Was a very nice and clean place, the elevator was just a little interesting and the pool was closed :(
Yöpyi 2 yötä helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 4.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Dawn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and reasonably priced. Nice complimentary breakfast buffet. Friendly and helpful staff. The airport shuttle was great but limited hours.
Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 4.3.2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Big parking lot located near the airport and close to the highways. i’d say it’s a great location to get around Austin .
Yöpyi 2 yötä helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 29.2.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Blaire

Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 26.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Rafael

Yöpyi 3 yötä helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 25.3.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Jacqueline Paola

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport
Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 28.2.2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Loistava

Ted

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Several homeless men in parking lot at night. Also looks like we were double charged for s one night stay
Yöpyi 1 yön helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 7.3.2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

2/10 Hirveä

Guillermina E.

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The only star I gave is because the front desk people were polite and useful. Our room (330) smelled cigarette, on the hall a horrible and strong smell of weed so we requested another floor . We were given room 524: we found and reported all these problems :the ac was not working it was soo cold! The first night was a nightmare.The phone room never worked and there were no hair dryer. Also we requested clean towels and shampoo, a tiny bottle for two people is not enough for 3 nights.HORRIBLE EXPERIENCE!!!
Yöpyi 3 yötä helmikuussa 2024
Christi Ramos, Assistant General Manager vastasi 21.2.2024
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.