Dear Myra,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Jean Mark,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.We also regret that your dining experience fell short of expectations due the challenges with birds. We are actively working on implementing measures to address the bird issue in the outdoor dining area.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Hydee,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Patrick Paul,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Sharon,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Gidget,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team and can assure you that we will continue to use guests' feedback to make improvements where feasible. Once again, I thank you for sharing your feedback.Although we fell short of meeting your expectations during your stay, I hope you will consider our resort on your next visit to Barbados so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Fabian,n behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Suzanne,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Karl H,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Eldon,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our associates sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.Although we fell short of meeting your expectations during your stay, I hope you will consider our resort on your next visit to Barbados so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Manosij,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates with a special mention to Christina as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Stephen,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Sharon,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.

Dear Monicia,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Antonio,Thank you for sharing your feedback about your recent stay at Turtle Beach. We appreciate your honesty, and we're genuinely sorry to hear that your experience did not meet your expectations.We are deeply sorry to hear about your dissatisfaction with the resort and food quality. Providing a clean, comfortable, and enjoyable experience for our guests is of the utmost importance to us, and it is disheartening to learn that we fell short in meeting your expectations.Your comments have been shared with the relevant departments, including housekeeping and kitchen, and we are conducting a thorough review to identify and address the issues you've raised. We take your feedback seriously and are committed to making the necessary improvements to enhance the overall guest experience.We understand the importance of maintaining the high standards that our guests expect from Turtle Beach, and we appreciate your feedback as it guides us in our ongoing efforts to enhance the guest experience.Warm regards,Shodia PickeringGuest Services

Dear Richard,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Shawn,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Robert,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regardsShodia PickeringGuest Services

Dear Alphonza,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.

Dear Dhwani,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Elizabeth,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Kris,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you.Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Jason,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback regarding our room service offering with the Service Delivery Manager and I can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I thank you for sharing your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Neda,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team and can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I thank you for sharing your feedback.Although we fell short of meeting your expectations during your stay, I hope you will consider our resort on your next visit to Barbados so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Katherine,On behalf of the entire team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Eric,On behalf of the entire team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Jessica,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Lisette,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible. Once again, I thank you for sharing your feedback.Although we fell short of meeting your expectations during your stay, I do hope that you will consider our resort on your next visit to Barbados, so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Alistair,Thank you for sharing about your recent stay with us.I am writing with sincere apologies for the inconveniences you encountered during your recent stay at the Turtle Beach Resort. Your comfort and well-being are of the utmost importance to us, and it deeply saddens me to learn that we did not meet your expectations, particularly regarding accessibility and the functionality of our facilities.First and foremost, I want to express my heartfelt apologies for not being able to assign you the accessibility room that would have catered to your specific needs. I understand the importance of such accommodations, and it is disheartening to hear that we were unable to provide the level of service you rightfully expected.Additionally, I apologize for the difficulties you faced with the faulty elevator. We recognize the importance of reliable and fully functional facilities, especially for guests with accessibility needs, and I am truly sorry for any inconvenience this may have caused.Your feedback is invaluable to us, and we are taking immediate steps to address the issues you raised. Once again, I sincerely apologize for the inconveniences you faced during your stay. We are committed to learning from this experience and making the necessary changes to enhance our services for all guests.Warm regards,Shodia PickeringGuest Services

Dear Emad,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Geoffrey,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Stacy,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. I have also shared your feedback regarding your room, our food, entertainment and beach with the entire leadership team and can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I appreciate you taking the time to share your feedback.I do hope that someday we have the opportunity to welcome you back to Turtle Beach Resort, where we will endeavor to change your views into positive ones.Warm regards,Shodia PickeringGuest Services

Dear Theophile,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback.Warm regards,Shodia PickeringGuest Services

Dear Richard,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I thank you for sharing your feedback.I do hope that someday we have the opportunity to welcome you back to Turtle Beach Resort, where we will endeavor to change your views into positive ones.Warm regards,Shodia PickeringGuest Services

Dear Bruce,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regardsShodia PickeringGuest Services

Dear joylon,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regardsShodia PickeringGuest Services

Dear Eric,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. I have also shared your feedback regarding your room with the Property Manager and can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Stephen,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regardsShodia PickeringGuest Services

Dear Allan,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible.Once again, I thank you for sharing your feedback.Although we fell short of meeting your expectations during your stay, I do hope that you will consider our resort on your next visit to Barbados, so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Chris,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Please reach out to us privately so that we may investigate your case.Warm regards,Shodia PickeringGuest Services

Dear Alan,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback.I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Randall,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in our restaurants. Your experience has been shared with the Executive Chef who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Once again, I thank you for sharing your feedback.Although we fell short of meeting your expectations during your stay, I do hope that you will consider our resort on your next visit to Barbados, so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services

Dear Darnell,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Janet,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible. Although we fell short of meeting your expectations during your stay, I do hope that you will consider our resort on your next visit to Barbados, so that we can deliver on the guest experience you deserve.Warm regards,Shakida WiltshireAsst. Front Office Manager

Dear Aaron,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Mahendra,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Mary Jane,On behalf of the entire team, I want to thank you for sharing about your recent holiday at the Turtle Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates with a special mention to Renaldo as a way of celebrating the great guest experiences they delivered to you. Once again, I appreciate you taking the time to share your feedback. I do hope that if your travels ever bring you back to Barbados, we would be given another opportunity to welcome you again.Warm regards,Shodia PickeringGuest Services

Dear Jane,Thank you for taking the time to let us know about your experience while staying with us during your recent holiday at the Turtle Beach Resort. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the entire Leadership Team and can assure you that we will continue to use guests' feedback to make improvements where feasible.Although we fell short of meeting your expectations during your stay, I do hope that you will consider our resort on your next visit to Barbados, so that we can deliver on the guest experience you deserve.Warm regards,Shodia PickeringGuest Services