Aula

Arvostelut: Hotel Barcelona Colonial

4 out of 5
Hotel Barcelona Colonial
Via Laietana 3, Barcelona

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 476 kautta 1008 arvostelua" "
Arvosana 8 - Hyvä. 357 kautta 1008 arvostelua" "
Arvosana 6 - OK. 121 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 32 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 22 kautta 1008 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä maaliskuussa 2023
Norma A., Customer Service vastasi 3.1.2024
Dear customer, Thank you very much for your rating. Sincerely,

10/10 Loistava

marko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mahtava Hotla
Et voi löytää parempaa sijaintia hotelille kuin tämä. Kaikki todella lähellä. Hotelli siisti ja palvelu pelaa. Aamupala hyvää tasoa.
Yöpyi 5 yötä toukokuussa 2022

8/10 Hyvä

Jari

Hyvää: Henkilökunta ja palvelu
Ok
Keskeinen sijainti ja metroasema lähellä pidempiin siirtymiin. Nopea sisäänkirjautuminen ilman minkään lappusten täyttelyä, mitä en enää nykypäivänä tajua. Aamupala perus ok. Huone ehkä vähä elämää nähnyt, mutta ihan ok. Hyvä sänky, mutta yksi peitto parisängyssä on aina huono. Vaatekaappi vasta huoneen perällä, ei edes naulakkoa eteisessä, hieman outoa. Kylppäri oli aika kylmä, mutta eipähän tuu peräpukamia liiasta istumisesta. Sijainnin vuoksi voisin yöpyä uudelleen.
Yöpyi 6 yötä maaliskuussa 2022

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
IIlalla huonevaihtoehdot vähissä, vaihtoehdot 0-kerroksen tilava huone (inva, sisäpihalla) tai kakkosen todella pieni huone.
Yöpyi 3 yötä huhtikuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hieno hotelli lähellä rantaa
Hyvä sijainti. Kävelymatkan päässä sekä keskustasta, että rannasta. Vilkkaan kadun varrella, mutta täysin äänetön sisältä, todella rauhallinen ja hieno.
Yöpyi 4 yötä heinäkuussa 2018

8/10 Hyvä

Kari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2017

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erinomainen sijainti ja loistava henkilökunta. Kaiki toimi hyvin sisäänkirjoittumisesta uloskirjaantumiseen.
Yöpyi 4 yötä heinäkuussa 2017

10/10 Loistava

Kim Ho

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is clean and modern. The staffs are super friendly and helpful. The hotel is closed to the city center and the gothic quarter. We walked and shopped around those areas. We walked to the La Sagrada Familia which took us about 35-40 minutes. That gave us a chance to see and eat some local things in between. It is close to the cruise port but we took a taxi because we have a lot of luggages. There were some construction going on close by the hotel when we were there. However they were not doing anything when we were there so noise was not an issue.
Yöpyi 2 yötä maaliskuussa 2024
Anna R. Customer Service vastasi 21.3.2024
Dear Kim Ho.We are delighted to hear about your experience at our hotel. We appreciate your positive feedback and are pleased to have provided you with a satisfying stay. We always strive to deliver excellent service and a memorable experience to our guests. We look forward to welcoming you back in the future and exceeding your expectations once again.Anna R. Customer Service

10/10 Loistava

Cesar Q

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's the perfect spot right in the heart of the Gothic quarter and walking distance from everything. I highly recommend this Hotel.
Yöpyi 6 yötä maaliskuussa 2024
Anna R. Customer Service vastasi 21.3.2024
Dear Cesar.We appreciate your feedback on this platform. The location of our hotel is privileged, just a few meters from the port and the city's tourist center. The Gothic Quarter, in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona, known for its historic center. It is a pleasure to receive feedback like yours, as it motivates us to continue improving day by day. We hope to see you again very soon at our hotel.Anna R. Customer Service

10/10 Loistava

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
At the moment the area suffers from massive road construction.
Yöpyi 3 yötä maaliskuussa 2024
Carmen M. Customer service vastasi 13.3.2024
Dear Thomas,We apologize for any inconvenience caused by the roadworks in the area. Please rest assured that we are closely monitoring the situation and doing everything possible to minimize any disruption for our guests.We appreciate your excellent rating and are delighted to hear that your experience with us was satisfactory.We value your understanding and patience during this time.Best regards.

6/10 OK

ELIZABETH

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
This hotel was in a prime location and accessible to all areas by walking - near Gothic and El Born. The cleanliness of the hotel was average and there were times when the cleaner was slap dash - ie the previous occupiers toothpaste markings were still on the tray which were covered with hotel toiletries. My most upsetting review was that my husband was taken ill with the flu whilst there quite bad and we had to extend our stay at the hotel by another 3 nights as he was too ill to fly and I approached the staff and we exteded the stay but not once did the hotel reach out and ask if we were ok or needed anything which I felt was very cold and unfriendly.
Yöpyi 5 yötä maaliskuussa 2024
Mónica S.Bande (Customer Service) vastasi 12.3.2024
Dear Elizabeth,First and foremost, we want to express our gratitude for choosing our hotel for your stay and for taking the time to share your experience with us. We deeply regret that your husband fell ill during your visit, necessitating an extension of your stay, during which we offered the most adjusted rate possible for the additional nights. Our staff communicated that they would assist with anything you might need for your husband's recovery. However, we were unable to further reduce the rate for your extended stay. We are sorry this caused you such displeasure, and we hope your husband has fully recovered.Warm regards,

6/10 OK

Douglas

Staff was very helpful - room was small and a bit noisy.
Yöpyi 2 yötä maaliskuussa 2024
Mónica S. (Customer Service) vastasi 5.3.2024
We appreciate your feedback and are glad to hear that our staff was helpful in every way necessary. We regret that you found the room to be small, but we comply with the required regulations regarding size for the hotel category. There are also rooms that are a bit more spacious. On another occasion, you could mention this to us in case there is availability at the time of your check-in. Best regards.

8/10 Hyvä

Nils

Yöpyi 4 yötä helmikuussa 2024
Anna R. Customer Service vastasi 25.3.2024
Dear NilsWe appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

10/10 Loistava

TOSHINORI

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
great location, very kind staffs, nice breakfast..all good!
Yöpyi 2 yötä helmikuussa 2024
Norma A., Customer Service vastasi 4.3.2024
Dear customer, Thank you for the positive review. We are excited to know that you had a good experience during your stay. Her satisfaction is our goal, and we hope to welcome you again. Best regards, Norma A., Customer Service

6/10 OK

Julian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La propiedad está bien y sus empleados muy serviciales. Debería tener un servicio algo más internacional
Yöpyi 3 yötä helmikuussa 2024
Norma A., Customer Service vastasi 29.2.2024
Apreciado Julián, Muchas gracias por su valoración y sus comentarios. Tomamos nota de su sugerencia, que nos ayudará a mejorar. Reciba un afectuoso saludo, Norma A., Customer Service

8/10 Hyvä

AEYSHA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great stay at Colonial, room was very comfortable with all the amenities plus a daily cleaning service. Front desk staff was very friendly and even recommended a great place for dinner with the best Paella in neighbourhood. Only inconvenience was the noise of construction outside our window throughout the day and even at 2:00 am. This is an external problem and can’t blame the hotel for this.
Yöpyi 3 yötä helmikuussa 2024
Norma A., Customer Service vastasi 26.2.2024
Dear customer It is very nice for us to find such a positive opinion about our hotel and we give you our sincere thanks. Regarding the street repairs, we agree with you that they have caused noise to some nearby exterior rooms, and we hope they will be finished very soon. We are sorry for any inconvenience this may have caused you. Kind regards, Norma A. Customer Service

10/10 Loistava

Mona

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Jose at the front desk was amazing. We had to make some changes and he was very helpful. I will definitely go back to this hotel.
Yöpyi 5 yötä helmikuussa 2024
Norma A., Customer Service vastasi 26.2.2024
Distinguished Mona, Thank you very much for giving us the highest ratings, and especially for your evaluation of our staff. We will pass on your positive comment to you and we are sure you will be happy to read it. Receive a cordial greeting, Norma A., Customer Service

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great and marvellous. A lot of road works at the moment so noisy during the day, no fault of Hotel. Breakfast great. I would recommend.
Yöpyi 2 yötä helmikuussa 2024
Norma A., Customer Service vastasi 26.2.2024
Distinguished Robert, We appreciate your rating and positive comments, as well as your recommendation. The works represent an improvement in access to our hotel, but we regret the inconvenience caused. Best regards, Norma A., Customer Service

10/10 Loistava

Marina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Been staying here for years ! Very great staff
Yöpyi 2 yötä joulukuussa 2023
Norma A., Customer Service vastasi 21.2.2024
Dear Marina, Thank you very much for your trust for so long. We appreciate her high ratings, and especially that she has positively highlighted our staff. We will be happy to welcome you when you visit us again. Sincerely, Norma A., Customer Service

10/10 Loistava

Christopher, Charlotte

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is walking distance from La Rambla and public translortation, staff was excelent!
Yöpyi 1 yön helmikuussa 2024
Norma A., Customer Service vastasi 20.2.2024
Distinguished Christopher, Thank you very much for giving us the highest ratings, and especially for your evaluation of our staff. Receive a cordial greeting, Norma A., Customer Service

10/10 Loistava

Victoria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel for short stay in barcelona
Yöpyi 2 yötä helmikuussa 2024
Norma A., Customer Service vastasi 19.2.2024
Dear customer, Thank you for taking the time to share your comments and for your positive rating. We are delighted to know that you enjoyed your stay. Kind regards, Norma A., Customer Service

10/10 Loistava

Jiwei, Toronto

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä helmikuussa 2024
Norma A., Customer Service vastasi 20.2.2024
Estimada/o huésped, Muchas gracias por su valoración. Atentamente, Norma A., Customer Service

10/10 Loistava

Amy, Mentor

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Incredibly friendly. Great location. Breakfast was delicious. Highly recommend.
Yöpyi 1 yön helmikuussa 2024
Norma A., Customer Service vastasi 17.2.2024
Dear guest, We are very pleased to know that you had a great stay. We thank you for your very positive comments, and especially for recommending us. Receive kind regards, Norma A. Customer Service

10/10 Loistava

Atif

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Location. Bus right outside hotel. Metro very walkable. Tucked in a nice corner of Gothic quarter. Grocery store right next door. Staff was very pleasant and helpful. They even packed a picnic for us for our super early flight on the last day.
Yöpyi 4 yötä helmikuussa 2024
Norma A., Customer Service vastasi 13.2.2024
Dear customer, Thank you very much for your kind comments. We especially appreciate your review of our staff. Receive a cordial greeting, Norma A., Customer Service

6/10 OK

Dahana Ange Gerda

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The hotel location was perfect in Old Gothic quarters easily accessible to everything. While the room was clean and comfortable it was next to elevator I could hear everyone as they came back or were traveling the elevator, noise level was high; there was also a continuous noise of running water that sounded like water falling in between the walls and at times there was smell of sewage that would enter the room. I had ask for a room change the first day, but I was told it could only be done in the next morning after 10am but unfortunately I was would be out for my tours by that time I didn’t get a chance for a room change. If I had different stay could have likely been better.
Yöpyi 5 yötä helmikuussa 2024
Norma A., Customer Service vastasi 11.2.2024
Dear guest, We appreciate your opinion and that you liked your room. We are pleased to read that our staff offered to move you to another room, and we are sorry for the inconvenience caused. We hope to offer you a better experience soon if you decide to visit us again. Warm regards, Norma A., Customer Service

8/10 Hyvä

Tina

Hyvää: Siisteys
Convenient and easy access to near by shopping. Walkable to beach and park. Nice restaurant near by. Hotel breakfast was good. Price is reasonable.
Yöpyi 3 yötä helmikuussa 2024
Norma A., Customer Service vastasi 11.2.2024
Distinguished Tina, Thank you very much for your evaluation and for your kind comments. We appreciate you highlighting our good value for money. Sincerely, Norma A., Customer

10/10 Loistava

Bruce

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved everything about this hotel. There really isn't anything we can suggest to improve upon at all. It's super convenient, lots of shops and restaurants in the area and the staff was superb. So friendly and helpful!!! We highly recommend!
Yöpyi 3 yötä tammikuussa 2024
Norma A., Customer Service vastasi 24.1.2024
Distinguished Bruce, We appreciate your assessment and your very positive comments. Thank you very much for recommending us. Best regards,

10/10 Loistava

Zhenghao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Norma A., Customer Service vastasi 15.1.2024
Estimado cliente, Muchas gracias por valorarnos. Atentamente, Norma A., Customer Service

8/10 Hyvä

michel, BAIE-MAHAULT

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Hotel très bien entretenu, personnel aux petits soins. Petit déjeuner varié. Chambre côté cour très calme. Situé dans le quartier gothique, beaucoup de découvertes à faire dans la zone. Cathédrale de Barcelone, Port Vell, MOCOM et musée Picasso à 10minutes. Restaurants à 5 minutes (Paella !). Décoration à rajeunir Chambre côté rue très bruyante
Yöpyi 3 yötä tammikuussa 2024
Norma A., Customer Service vastasi 12.1.2024
Dear customer, Thank you very much for your rating and for your explanations about different aspects of our hotel, especially for your detailed comments on our central location near various tourist attractions. Regarding the hotel's decoration, although it is completely renovated with modern amenities, ours is a historically significant building for the city and the first one built on Via Laietana. We try to maintain its spirit and decorate it in harmony with its characteristic architectural elements, respecting its stately rooms. We understand perfectly that it may not suit your personal taste, and we regret that it was not to your liking. Regarding street noise, since we are located in the heart of the city, we understand that it may have been bothersome, and we are glad to know that you liked the tranquility of the room. However, in case you visit us again, we would like to mention that we are in the heart of the oldest part of the city, between the Gothic Quarter and El Born, both with pedestrian priority and traffic restrictions, where you can enjoy walking peacefully without vehicle noise. Receive a warm greeting, Norma A., Customer Service

10/10 Loistava

Zhenghao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Norma A., Customer Service vastasi 9.1.2024
Estimada/o huésped, Muchas gracias por su valoración. Atentamente, Norma A., Customer Service

10/10 Loistava

Domenico

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personale cordiale e disponibile; struttura ben collegata con i mezzi pubblici, fermata metro a circa 300 metri e dista circa 1Km dal porto. Stanza molto pulita e confortevole. Riscaldamento (a mio parere) un po' alto; bagno un po' scomodo e doccia priva di porta. Colazione compresa nel pernotto.
Yöpyi 3 yötä joulukuussa 2023
Norma A., Customer Service vastasi 3.1.2024
Dear customer, We appreciate your rating, as well as your comments about various aspects of our hotel. Sincerely,

10/10 Loistava

Dinelia Sanchez

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Norma A., Customer Service vastasi 29.12.2023
Estimado cliente, muchas gracias por puntuarnos Atentamente,

10/10 Loistava

nataly

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This stay was one of the most comfortable stays i have ever been to , the hotel is very clean , smells nice every where is clean , the room service is very neat and do their job perfectly, the front desk are so nice and helpful , the hotel is cozy , and close to every where , 5 mins walk to the harbor , and 10 mins walk to la rambla .
Yöpyi 4 yötä joulukuussa 2023
Norma A., Customer Service vastasi 13.12.2023
Dear customer,Thank you very much for your rating and positive comments about our staff and the central location of the hotel. We are pleased that you were satisfied with our services.Best regards,

10/10 Loistava

Nathaniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Norma A., Customer Service vastasi 13.12.2023
Dear customer, thank you very much for rating us with the highest score. Best regards.

10/10 Loistava

Sinem

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel ist super Zentral. Die Metro Station ist nur 1 m fussläufig erreichbar. Um das Hotel befinden sich jede Menge Einkaufsmöglichkeiten. Das Frühstück jedoch konnte man nicht empfehlen. Ansonsten war alles top!
Yöpyi 5 yötä joulukuussa 2023
Norma A., Customer Service vastasi 11.12.2023
Dear customer,Thank you very much for rating us with the highest score and for your comments. We are pleased to know that you enjoyed our central location and proximity to the Metro station. Regarding breakfast, we regret that it did not meet your expectations, although we would like to mention that it complies with the usual standards for hotels of its category.Sincerely,[Your Name]Customer Service

10/10 Loistava

Doris

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wir waren jetzt das 3x im Colonial und wir werden das nächste mal auch wieder kommen.Personal extrem freundlich und der Zimmerservie lässt auch keine Wünsche offen.Es wurde sich sofort um das Problem mit der WC-Spülung gekümmert. Ja und was das Frühstück angeht, es war wie immer perfekt. Super Auswahl und alle sehr freundlich.
Yöpyi 4 yötä joulukuussa 2023
Norma A., Customer Service vastasi 11.12.2023
Dear customer,Thank you very much for your rating and positive feedback regarding the breakfast and our staff. We are delighted to hear that they addressed it promptly. We would be happy to welcome you again if you decide to visit us in the future.Sincerely,

10/10 Loistava

ANNE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel in historic building . Good breakfast with many hot and cold choices . Maids and desk folks were wonderful . Thanks for your service . Price reasonable. It was loud on the streets but we expected that .
Yöpyi 6 yötä marraskuussa 2023
Mónica S. (Customer Service) vastasi 4.12.2023
Dear customer,We sincerely appreciate your positive comments, highlighting the excellent service of our staff and the quality of our breakfasts. Regarding the street noise, being in the city center, we understand that it can be bothersome at certain hours. Typically, keeping the windows closed is sufficient for soundproofing, but in any case, we regret any inconvenience it may have caused you. If you choose to visit us again, we recommend mentioning it at the reception, and depending on availability, they may offer you an interior room that better suits your preferences.

10/10 Loistava

Isabel

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El personal encantador , nos dejaron entrar un poquito antes al alojamiento
Yöpyi 1 yön marraskuussa 2023
Norma N., Customer Service vastasi 5.12.2023
Estimada clienta,Muchas gracias por tu valorarnos con la máxima puntuación y tu comentario positivo sobre nuestro personal. Esteremos encantados de recibirte de nuevo. Recibe un cordial saludo,

10/10 Loistava

Ho Sing

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Norma A., Customer Service vastasi 29.11.2023
Dear Ho SingWe sincerely appreciate that you have rated our hotel with the maximum score.Best regards,

2/10 Hirveä

Sylvie

Yöpyi 1 yön marraskuussa 2023
Norma A., Customer Service vastasi 15.12.2023
Estimado cliente,Gracias por valorarnos.Atentamente,Norma A. Customer Service

4/10 Huono

Xiaoxia

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The main road is under construction, the trash truck works in mid night, super load. The supply in the room is very limited, it is humid and hot in the room.
Yöpyi 4 yötä marraskuussa 2023
Melissa V. vastasi 21.11.2023
Dear Guest,We apologize for the inconvenience caused by the ongoing road construction and the noise from the trash truck during the night. Your feedback regarding these disturbances is important, and we'll do our best to address these issues promptly.We regret that the room amenities did not meet your expectations and acknowledge your concerns about the room's humidity and temperature. Please accept our apologies for any discomfort you experienced. We'll investigate this matter to ensure a more comfortable stay for our guests in the future.Thank you for sharing your concerns with us. Your feedback helps us improve, and we hope for the opportunity to make your next visit more enjoyable.Best regards,Booking department

8/10 Hyvä

LOLITA G

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Nice hotel & clean. Staff were friendly & helpful!
Yöpyi 2 yötä marraskuussa 2023
Anna R. Customer Service vastasi 20.11.2023
"Dear Customer, Thank you very much for taking the time to share your opinion with us. We are delighted to know that we have contributed to making your trip an unforgettable experience.

8/10 Hyvä

Marcelo

Yöpyi 3 yötä marraskuussa 2023
Anna R. Customer Service vastasi 20.11.2023
Dear customer, we appreciate your feedback. We hope to see you again soon at our hotels.

8/10 Hyvä

Chuck

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although the room was not grand nor very big it was nice snd sufficient. The location was great , center of the gothic area we love. Walkable to many sights. Love the rest Sint and bar scene in all directions from the hotel. I would stay there again,
Yöpyi 2 yötä marraskuussa 2023
Melissa V. vastasi 16.11.2023
Dear guest,Thank you for sharing your experience with us. We're glad to hear that despite the room not being grand or very big, you found it nice and sufficient for your needs. It's wonderful that you appreciated the great location in the center of the Gothic area, making it convenient to walk to many sights and enjoy the surrounding restaurants and bars.We appreciate your positive feedback and are delighted to hear that you would choose to stay with us again. If there's anything specific you'd like us to know or if there's an opportunity to further enhance your future stays, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,Booking department

10/10 Loistava

Abdurrahman

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Empfehlenswert👍👍
Yöpyi 4 yötä marraskuussa 2023
Melissa V. vastasi 13.11.2023
Sehr geehrte/r Gastes,Vielen Dank für Ihre freundliche Empfehlung! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren und unser Hotel weiterempfehlen. Ihr positives Feedback ist uns sehr wichtig.Falls Sie in der Zukunft wieder unsere Gäste sein möchten, würden wir uns freuen, Sie erneut begrüßen zu dürfen. Vielen Dank, dass Sie sich für unser Hotel entschieden haben!Herzliche Grüße,Booking department

8/10 Hyvä

Wei

Yöpyi 3 yötä marraskuussa 2023
Melissa V. vastasi 13.11.2023
Dear Guest',We sincerely appreciate your recent stay at Hotel del Mar. It was our pleasure to have you as our guest, and we hope you enjoyed your time with us.If there's anything specific you'd like to share about your experience or if you have any suggestions for improvement, we would love to hear from you.Thank you once again for choosing [Hotel Name]. We look forward to the opportunity to welcome you back in the future.Best regards,Booking department

10/10 Loistava

Guy

Yöpyi 2 yötä marraskuussa 2023
Norma A., Customer Service vastasi 29.11.2023
Dear Guy,We are delighted that you have given our hotel the highest rating.Sincerely,

8/10 Hyvä

Clare

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was nice and quiet. Very clean and turned down everyday. Room was a little cold but not much of a problem
Yöpyi 3 yötä marraskuussa 2023
Melissa V. vastasi 13.11.2023
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed a nice and quiet stay in a clean room. Your comfort is our priority, and we're pleased that our housekeeping team ensured your room was well-maintained with daily turn-down service.We appreciate your understanding regarding the room temperature. If you ever have specific preferences or concerns, please don't hesitate to inform our staff during your stay, and we'll do our best to make adjustments.It was a pleasure having you as our guest, and we hope to welcome you back for another pleasant stay in the future.Warm regards,Booking department

8/10 Hyvä

Hugo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Un buen hotel, bien ubicado en la zona gótica de Barcelona, limpio y buen trato de sus empleados.
Yöpyi 2 yötä lokakuussa 2023
Melissa V. vastasi 13.11.2023
Estimado/a Cliente,Agradecemos sinceramente su amable comentario. Nos complace saber que disfrutó de su estancia en nuestro hotel y que la ubicación en la zona gótica de Barcelona cumplió con sus expectativas. La limpieza y el trato amable de nuestro personal son aspectos que consideramos fundamentales, y nos alegra saber que lo apreció.Su satisfacción es nuestra prioridad, y esperamos tener el placer de recibirle nuevamente en el futuro. Si tiene alguna sugerencia o solicitud especial para su próxima visita, no dude en hacérnoslo saber.Gracias por elegir nuestro hotel.Saludos cordiales,Departamento de reservas

10/10 Loistava

Elizabeth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is in the PERFECT neighborhood, we really couldn't have asked for better. The room we were first given was a real disappointment, but when we asked for a better room they were able to upgrade us the following day at no extra cost. Also, the breakfast is FABULOUS. We highly recommend this hotel!!
Yöpyi 3 yötä lokakuussa 2023
Melissa V. vastasi 13.11.2023
Dear Guest,Thank you so much for your glowing review! We are thrilled to hear that our hotel's location in the perfect neighborhood added to the enjoyment of your stay. Your satisfaction is our top priority, and we're glad we could address your concerns promptly by upgrading your room at no extra cost.It's wonderful to know that you found our breakfast to be fabulous. We appreciate your recommendation and are grateful for the opportunity to have hosted you.Should your travels bring you back to this area, we would be delighted to welcome you again.Best regards,Booking department