Executive-studio | 1 makuuhuone, pimennysverhot, silitysrauta/-lauta, ilmainen Wi-Fi

Arvostelut: BeiRoom Hyde Park Apartments

BeiRoom Hyde Park Apartments
16 Westbourne Street Lancaster Gate, London, England

Arvostelut

6,6
Arvosana 10 - Loistava. 34 kautta 266 arvostelua" "
Arvosana 8 - Hyvä. 88 kautta 266 arvostelua" "
Arvosana 6 - OK. 72 kautta 266 arvostelua" "
Arvosana 4 - Huono. 44 kautta 266 arvostelua" "
Arvosana 2 - Hirveä. 28 kautta 266 arvostelua" "

6,4/10

Siisteys

7,0/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 3 yötä toukokuussa 2019
Assaha Team vastasi 15.5.2019
Hello Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Assaha Team

2/10 Hirveä

MrPresident

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ei tää mikään hotelli ollut!
Tätä voisi luokitella Slummi hoteliksi!

10/10 Loistava

Adam

Hyvää: Siisteys
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

sebastien

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Bon Rapport Qualité prix situation
Endroit très bien placé pour visiter Londres, et logement très correct (Attention, lit d'appoint un peu juste pour 2 ados). Bonne adresse!
Yöpyi 1 yön heinäkuussa 2023
Nida vastasi 5.8.2023
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at our apartment. We're pleased to learn that you had an overall positive experience and appreciated several aspects of your stay. We hope you enjoyed your time in our city and that you will consider staying with us again in the future. It would be our pleasure to host you and provide you with an even more enjoyable experience. kind regards,BeiRoom!

6/10 OK

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Small shower that I was to tall for.
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

n

Yöpyi 1 yön maaliskuussa 2023

6/10 OK

Joel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Location was great and room was clean and comfortable but there’s no lift and it’s a lot of stairs to walk up with heavy luggage
Yöpyi 1 yön helmikuussa 2023

2/10 Hirveä

Andrea

Matkusti perheen kanssa
Huonoa: Siisteys ja huoneen mukavuus
Overpowering Sewage smell in bedroom
We were on the top floor of the hotel. On entering the room there was a very strong damp smell in the bedroom. This we probably could have put up with but then we kept getting strong wafts of sewage. It was so strong at times it woke us up. My husband and so. Have asthma and it made us really concerned that we shouldn’t be breathing in such strong fumes. We tried to open windows but they were broken, also a security issue there. We complained and the lady on the desk said they were working on the roof above our room and maybe they had dislodged a sewage pipe. We had to leave after 1 night although we were booked for 3. The hotel refused to give us a refund. Please see photos for other issues regarding the room. I really would not recommend staying there for health and safety reasons. No fire blanket, broken window latch, no visible working fire alarm.
Damp corner of the bedroom where the sewage smell also seemed to come from
No fire blanket
Broken electrical box
Also smelling very damp
Yöpyi 3 yötä maaliskuussa 2023

8/10 Hyvä

stanley

Yöpyi 7 yötä syyskuussa 2022

10/10 Loistava

Rodolfo Domingos

Hyvää: Siisteys ja huoneen mukavuus
Barato e extremamente eficaz
O hotel é pequeno, mas o quarto é bem eficaz para um turista. Tem uma mini cozinha para ajudar quem não quer ficar só comendo em restaurante. O único problema é que não existe atendimento 24 horas. Você precisa chegar até 19h ou perde a reserva.
Yöpyi 8 yötä toukokuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 9 yötä kesäkuussa 2022
assaha vastasi 3.8.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We will improve on our services to provide a better service to our customers We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

10/10 Loistava

M

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2022
assaha vastasi 3.8.2022
Dear guest, We are delighted to hear that you had a wonderful time at Assaha Hyde Park Apartments. Thank you very much for sharing your great feedback and for your kind words about the staff, it means a lot to us. I'm delighted to hear it met your requirements. I look forward to seeing you again soon. Regards, Team Assaha

10/10 Loistava

Jamie-Lee

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect apartment! Lovely location, lovely room and comfy room. The only downfall is the masses of stairs but can’t be helped. Would definitely book again!
Yöpyi 2 yötä heinäkuussa 2022
assaha vastasi 3.8.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We will improve on our services to provide a better service to our customers We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

6/10 OK

Michael

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2022
assaha vastasi 3.8.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We will improve on our services to provide a better service to our customers We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

8/10 Hyvä

Pernille

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Værelset var fuldstændigt som på billederne, alt var rent, pænt og lige hvad vi havde brug for. Der var lidt meget larm fra gaden, men vi havde heller ikke forventet andet. Et virkelig godt ophold.
Yöpyi 2 yötä kesäkuussa 2022
Assaha vastasi 18.6.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

8/10 Hyvä

Vikki

Yöpyi 1 yön kesäkuussa 2022
assaha team vastasi 22.6.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

8/10 Hyvä

Ruth

Matkusti perheen kanssa
Hyvää: Siisteys
Basic and a little jaded but clean and friendly
Very basic a cramped apartment but bedding/towels were lovely and clean and nice quality. Reception staff were also very friendly and obliging, they were happy to help by providing an extra duvet for us etc. Great location and fine for the price. We would stay there again.
Yöpyi 1 yön toukokuussa 2022
Assaha vastasi 17.6.2022
Dear guest, We are delighted to hear that you had a wonderful time at Assaha Hyde Park Apartments. Thank you very much for sharing your great feedback and for your kind words about the staff, it means a lot to us. I'm delighted to hear it met your requirements. I look forward to seeing you again soon. Regards, Team Assaha

8/10 Hyvä

Cristina

Huonoa: Siisteys
Yöpyi 1 yön toukokuussa 2022
Assaha vastasi 31.5.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

8/10 Hyvä

Ramon

Hyvää: Siisteys
Cool area
Very central coose to park restaurant and Paddington station
Yöpyi 1 yön huhtikuussa 2022
Assaha vastasi 24.5.2022
Dear guest, We are delighted to hear that you had a wonderful time at Assaha Hyde Park Apartments. Thank you very much for sharing your great feedback and for your kind words about the staff, it means a lot to us. I'm delighted to hear it met your requirements. I look forward to seeing you again soon. Regards, Team Assaha

8/10 Hyvä

mohammed

Hyvää: Siisteys ja huoneen mukavuus
Great location
Nice place. Great location as it’s minutes away from Hyde park, tube station and buses. Friendly receptionist
Yöpyi 1 yön toukokuussa 2022
Assaha vastasi 24.5.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

10/10 Loistava

Leila

Hyvää: Siisteys ja huoneen mukavuus
Localização fantástica para quem chega de heathrow via estação de Paddington que está à 500 metros. O hotel também está à 150 metros do lindíssimo Hyde Park. Transporte seja por metrô ou ônibus é perfeito. Boa comunicação dos atendentes do hotel. Quarto com frigobar e microondas sempre ajuda.
Yöpyi 6 yötä toukokuussa 2022
assaha vastasi 19.5.2022
Dear guest, We are delighted to hear that you had a wonderful time at Assaha Hyde Park Apartments. Thank you very much for sharing your great feedback and for your kind words about the staff, it means a lot to us. I'm delighted to hear it met your requirements. I look forward to seeing you again soon. Regards, Team Assaha

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Receptionist very friendly and perfect location . Room is big and coozy enough to stay comfortable, but could have just to clean it up a bit better. There were dark hair in the bedshit and dust on the sofa al thought they had some construction going on so perhaps it came from there. After all recommended.
Yöpyi 2 yötä maaliskuussa 2022
Assaha vastasi 31.3.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

10/10 Loistava

Lærke

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2022
Assaha vastasi 23.3.2022
Dear guest, Thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

10/10 Loistava

Jakub

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2022
Assaha vastasi 11.3.2022
Dear guest, thank you for taking the time to write a review. Your input is valuable to us, and we are delighted you enjoyed your stay and our facilities. We really anticipate seeing you again. Keep yourself safe! Regards, Assaha Team

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys ja palvelut/mukavuudet
Great locatio. No COVID protocol except sanitizer by reception. Only 1 reception staff nice and helpful (in hijab). Property not cleaned regularly told too expensive now. Rubbish not collected left in corridor for days after initially disposing of myself....paid for this. Room and fixtures dusty. Poor room cleaning when done - complained. Needs management attention. No night reception but called hotelso in case of problem on your own
Yöpyi 15 yötä lokakuussa 2020
Assaha vastasi 10.11.2020
Dear guest, we consider your feedback to be untrue, it does not accurately reflect the services we provide and as a statement for this is the fact that you have extended your stay with us for another 2 weeks. In case of emergency, the manager with Met police, ambulance and even SWAT team if necessary may arrive at location in less then 5 minutes. With hopes that you will be able to find a more suitable location next time when in London, Regards.

8/10 Hyvä

Ramon

Yöpyi 1 yön heinäkuussa 2020

6/10 OK

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
ランカスターゲートの駅近くで便利、リーズナブルな古いスタジオ
ランカスターゲート駅の近くで、ロケーションは便利だった。ただ、外観よりも部屋は古く、テーブルもなく、備品もイマイチ。( コンロはなく、料理はできなかった。) でも、プライスはロンドンにしては安く、私の「1階に」のリクエストも聞いてくれ、フロントの女性(マリーナ?)も親切だった。2日の出張なので、トータルにみると納得できると思う。
Yöpyi 2 yötä helmikuussa 2020

2/10 Hirveä

Mette

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ulækkert og støjende “hotel”
Vi fik en kælderlejlighed, og jeg har aldrig oplevet noget lignende - der var mug og svamp på badeværelset + vi fandt små dyr i badekaret og vandskader op og ned af væggen. Det var ikke rengjort og decideret klamt. Om natten var der en milliard lyde både fra vejen udenfor og fra et aflåst skab og trampen ovenfra - umuligt at få noget der ligner søvn på hotellet. Jeg kan langt fra anbefale dette hotel, vi var nødsaget til at betale for et nyt hotel - for vi skulle ikke tilbringe et minut længere i den lejlighed.
Yöpyi 4 yötä helmikuussa 2020
Assaha vastasi 9.3.2020
We would like to apologize for your disappointment regarding our services, know that we have noted and passed on your comments and we will take this as an opportunity to improve our services. Regards!

8/10 Hyvä

Ruta

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
IT is very good places this hotel. Good prices, pleasant boss and owner. Recomendating.
Yöpyi 5 yötä helmikuussa 2020
Assaha vastasi 9.3.2020
Dear Ruta, further to your visit we would like to thank you for sparing some of your valuable time in order to share this feedback which gives us so much satisfaction knowing we were able to fulfill your demands. With hopes you will alow us the pleasure to host you again, Best regards!

8/10 Hyvä

Shabina

Liikematkailija
Hyvää: Henkilökunta ja palvelu
The staff Alan was helpful in taking the luggage as there was no lift. He also very promptly sorted TV arial which had been broken. The room was descent size and comfortable ehough. Some elements did not appear very clean i.e. there were little insects flying around the kitchenette area no cloths in kitchen
Yöpyi 2 yötä helmikuussa 2020
Assaha vastasi 24.2.2020
Dear Shabina, even though we are pleased to see that have found so many positive aspect which made your stay with us enjoyable, it comes as a disappointment to know that we have failed to please you on certain aspects. We strive to provide our guests with the best services possible at all times and we regret that expectations were not met on this occasion. Please accept our apologies for the inconveniences caused and we hope you will allow us the opportunity to welcome you back and make it right. Sincerely, Assaha team!

10/10 Loistava

Gitte

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Jeg var så glad for stedet og personalet
Det første værelse jeg fik i kælderen,var ikke godt.Flere ting var løse(vandhane+hylde)og andre ting var ikke gode.Men da jeg fortalte det,fik jeg et nyt værelse og det var helt iorden.Alting fint.Og personalet i receptionen var rigtig søde og så hjælpsomme.De var så betænksomme og rare
Yöpyi 7 yötä tammikuussa 2020
Assaha Team vastasi 12.2.2020
1. Thank you for choosing our hotel and for sparing some of your valuable time to write this review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Assaha Team

6/10 OK

Lisa

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Apartments were ok but staff quite rude. The cleaner was exceptionally rude.
Yöpyi 1 yön joulukuussa 2019
Assaha vastasi 8.1.2020
Hi Lisa, thank you for sharing this review and as well for the given score, we do appreciate for sparing some of your valuable time. An internal investigation will start in order to identify our weak spots and to improve our services. Our sincere apologies for any inconvenience caused.

6/10 OK

Julie

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2019
Assaha vastasi 18.12.2019
Thank you for the rating given, we will soon improve our services as we aim to provide a more comfortable stay.

10/10 Loistava

Harriet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and tidy, great for the price. Really central
Yöpyi 1 yön marraskuussa 2019
Assaha vastasi 16.12.2019
Dear Harriet, thank you for submitting this feedback, we are very pleased to know that you have enjoyed your stay. It has been a pleasure being your host and we look forward welcoming you back :)

2/10 Hirveä

Giles

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Very very damp room
Although the sitting room was ok the bedroom and particularly the bathroom were a disgrace with black mould on walls and tiling and excessive damp to the walls
Yöpyi 1 yön marraskuussa 2019
assaha vastasi 16.12.2019
We're sorry to know that you had a unpleasant experience and the room assigned for your stay has not met your expectations - we'll work hard to fix the issues brought in our attention. Thanks for letting us know.

2/10 Hirveä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awful experience
Positives - Good location, easy to find. Negatives - Greeted with smoking employees sitting on the steps outside. Room were not as pictures, given room 4. Room 4 is in desperate need of renovation - unclean floor, visible wear and tear (on chair and in the bathroom). Decided to check out after 5 mins and check in elsewhere,
Yöpyi 1 yön marraskuussa 2019
Assaha vastasi 18.11.2019
Dear guest, we do apologies for what you have experienced during your stay. Plans for further improvements have been set up and will be implemented as soon as possible. With hopes that you will allow us to demonstrate the true nature of our services by making a new reservation with us, Best regards!

6/10 OK

mads

Matkusti ryhmän kanssa
Huonoa: Siisteys ja huoneen mukavuus
.
Værelset var meget småt, det lugtede af kloak og der var næsten intet tryk på brugseren og det hele var generelt meget slidt. God placering men det var vidst også det :-)
Yöpyi 2 yötä syyskuussa 2019
Assaha vastasi 30.9.2019
Dear guest, further to your visit to Assaha, we would like to thank you for sharing your opinion with us, we will address the issues above highlighted at earliest possible. We would recommend for your next visit to book Executive double room if you wish to be more spacious. Has been a pleasure having you as our guests and we do look forward seeing you soon. Best regards!

8/10 Hyvä

Tomer

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä syyskuussa 2019
Assaha vastasi 25.9.2019
Dear Tomer, further to your visit, we would like to thank you for the given score, we are delighted to know you have enjoyed your stay with us and we hope to welcome you back soon. Best wishes from Assaha team!

4/10 Huono

FD, Tokyo

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
エレベータがないので3階の部屋だと上がるのが大変.予約したのとは異なるクレジットカード明細を渡された.(到着順に部屋を決めているように見受けられた)
Yöpyi 1 yön syyskuussa 2019
Assaha vastasi 25.9.2019
Dear guest, thank you for sparing some of your valuable time in order to share this review. *Allows us please to clarify the fact that the booking channel is providing us a virtual card in order to take the payment and this is for your own security as your bank card details will not be shared with the hotel unless you choose so, this being the reason why you did not recognise the card details from the receipt given. *Your conclusion that the room is assigned on a 'first come, first served' basis is not in accordance with the reality as the room is assigned by our booking system from the moment when the reservation is received. *If our guest have any difficulty reaching higher floor rooms we may provide a lower floor room upon request, this may be subject to availability. Best regards!

8/10 Hyvä

Barbara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2019
Assaha vastasi 23.9.2019
Dear Barbara, we appreciate for taking the time to rate your stay with us and for the generous given score, we are delighted to know you have enjoyed your stay with us. Looking forward greeting you back, Sincerely, Assaha team!

8/10 Hyvä

LUCIA MARIA

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Buon punto di partenza per scoprire Londra
Il primo impatto non è stato da wow l'esterno normale abbastanza decoroso . Avevo richiesto tramite il servizio di hotel.com un'appartamento possibilmente massimo al 2°piano ed invece ci hanno dato un'appartamento al 4° piano con le ultime due rampe di scale ripidissime. Apriamo la porta è sentiamo una puzza di fogna paurosa l'indomani mattina lo facciamo presente ed immediatamente ci cambiano appartamento al 3°piano più spazioso senza cattivi odori devo dire abbastanza comodo per noi tre. Le ragazze della reception sono state gentilissime disponibili, pecca un po la pulizia delle stanze, ma hanno cambiato e rifornito di asciugamani ogni giorno l'appartamento altrettanto per quanto riguarda l'occorrente come the,caffe ,latte e zucchero peccato che il ns appartamento non avesse anche i fornelli ma era attrezzato di frigo,bollitore,tostapane e forno a micronde. Insomma se volete soggiornare VI CONSIGLIO DI NON FARVI ASSEGNARE GLI APPARTAMENTI 4 E 18 C'è SEMPRE PUZZA DI FOGNA.Zona servita da bus e metro puoi raggiungere il centro facilmente.
Yöpyi 7 yötä syyskuussa 2019
Assaha vastasi 23.9.2019
Dear Lucia Maria, further to your visit, we would like to thank you for sharing this review. We are pleased to know that the staff have managed to make your stay more comfortable and were able to assign a room in accordance with your needs. It has been a pleasure having you as our guests and we do look forward welcoming you back on your next visit to London. Best regards from Assaha team!

8/10 Hyvä

Adalgisa, Roma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ottima struttura sia per posizione che per pulizia, il monolocale era gradevole ma la cucina completamente senza utensili, in realtà a noi non servivano, probabilmente chiedendo sarebbe stata rifornita, non so. Alloggiando al quarto e ultimo piano mansardato la doccia era piccola e bassa...consiglio di chiedere un piano più basso se siete alti! Io ci tornerei volentieri ottimo rapporto qualità prezzo
Yöpyi 4 yötä elokuussa 2019
Assaha Hyde Park Apartments vastasi 7.9.2019
Dear Adalgisa, further to you visit we want to thank you for sharing your opinion with us and for the given score, it is great to know that you had a lovely stay at Assaha as we strive to provide the best experience and a most comfortable stay. It has been a pleasure having you as our guest and we look forward greeting you again :) Best regards from Assaha team!

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was brilliant, proximity to underground station wonderful, clise to heart of London, next to part. Everything was good, except the shower which was old and mouldy. Would stay again definitely. Thank you.
Yöpyi 1 yön elokuussa 2019
Assaha vastasi 3.9.2019
Dear guest, further to your visit we want to thank you for sharing your opinion with us, it is great to know that you had a lovely stay with us as we strive to provide the best experience and a most comfortable stay. It has been a pleasure having you as our guest and we look forward greeting you again :) Best regards from Assaha team!

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We were stuck in a basement room. The bathroom was covered in mold and mildew, the ceiling was so low in the bathroom that you couldn’t stand up to shower, the bathroom mirror was broken in half and the couch ripped at the seam, the wall sockets in the living room didn’t work. Every time we complained to reception they said they would mention it to the owner who was out of town.
Yöpyi 1 yön elokuussa 2019

8/10 Hyvä

John, liverpool

Huonoa: Siisteys ja huoneen mukavuus
Barely just an "apartment"
Location was great, couple of minutes walk from tube station. Condition of apartnent was just okay. The only difference from being a normal hotel room was the fact it had a microwave and a very very small sink. The cutlery provided was dirty when we arrived and we had to use the bath towels to dry the dishes as no tea towels were provided. No iron or ironing board provided. Water temperature for the kitchen sink and shower only managed to get as hot as Luke warm twice during the week stay. The rest of the time we had to have cold showers. Wouldn't come back in a hurry.
Yöpyi 6 yötä elokuussa 2019
Assaha vastasi 12.8.2019
Dear John, thank you for taking part of your valuable time to share this review with us and also for the generous rating given. We sincerely apologize for any inconvenience you have encountered, we would like you to know that we are currently addressing the issues above mentioned. As stated on the leaflet left in the room for our guests, we do provide iron and hairdryer upon request only. Best regards!

2/10 Hirveä

ChristianWang, Kerteminde

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Det er en kælderlejlighed !! Det var der ikke oplyst om. Langt under minimum standard. Råd under vasken på badeværelse. Svamp på fliser og vægge i badeværelse. Dårlig belysning. Utætte vinduer. Rullegardin faldet ned og kunne ikke bruges. Intet lys over køkkenbord og komfur. Alt for lidt service. Møbler der var ved at falde fra hinandenden. En rigtig dårlig oplevelse - desværre.
Yöpyi 3 yötä elokuussa 2019
Assaha vastasi 8.8.2019
Dear guest, thank you for sharing this feedback following your recent stay. It is deeply disappointing to know that according to your review and the given score we haven't managed to offer you a satisfying experience. We would like to apologise for any inconvenience happened whilst your stay with us and we would like you to know that we will address as soon as possible the above mentioned issue.It will greatly honours us if you would allow us to demonstrate the true quality of the services we provide by choosing us as your host for your next visit in London. Best regards from Assaha team!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä heinäkuussa 2019
Assaha Team vastasi 31.7.2019
Hello Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Assaha Team

6/10 OK

Siren Marit

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Flott beliggenhet, dårlig standard.
Flott beliggenhet. Dusj uten trykk, umulig å få vasket håret. Tunge trapper til femte etage uten heis. Hyggelig personale, men stamfaren er for dårlig til at jeg vil bruke dette hotellet igjen.
Yöpyi 4 yötä heinäkuussa 2019
Assaha vastasi 25.7.2019
Dear Siren, thank you for sharing this feedback following your recent stay. We are happy to know that you had a good connection with our staff, however comes as a disappointment to know we were not able to provide a 10/10 service. We would like to assure you that the minor issues you have experienced have been successfully fixed. We would appreciate if you would give us the opportunity to demonstrate that we are able to provide an excellent experience by choosing us again at your next visit to London. Best wishes from Assaha team!

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön heinäkuussa 2019
Assaha vastasi 18.7.2019
Dear guest, thank you for the given score. We will do our best to improve the services we deliver as a high standard of customer services is our main focus. All the best, Assaha team!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2019
Assaha vastasi 17.7.2019
Dear guest, thank you for the given score, we are most delighted that we have been able to meet your expectation. Looking forward greeting you again to our hotel. Warmest thoughts from Assaha team!