Dear Tanja, Thank you for this amazing 10 points! It's always nice to see that you have enjoyed your stay with us and had a great time. We're looking forward to welcoming you back again and sending best wishes from Berlin,

Dear Risto, Thank you for taking the time for giving us 4 great point! We are glad that the stay with us in berlin was of your liking. we hope to see you again soon and we send you the best wishes for this 2024.

Dear Olli-Heikki,Thank you for this kind review.We're thrilled to hear that you found our hotel to be in excellent condition and appreciated the cleanliness of your room. Our team works diligently to ensure a pristine environment for our guests. We also take great pride in providing high-quality service and are glad this was reflected during your stay. While we understand that no service can be perfect, we continuously strive for excellence in every aspect of our guest experience.We would love to welcome you back on many more occasions. Best wishes,Guest Experience Team

Dear Jouni, Thank you for this amazing 10 points! We would like to wish you the best and hope to welcome you with us soon.

Dear Natalia,Thank you for your rating !It is a pleasure that you enjoyed your experience with us and we look forward to welcoming you soon again, Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Taina,On behalf of the entire Melia Berlin team, thank you so much for your comment!It is a pleasure that you enjoyed your experience with us, especially thanks to our premium location, our lovely breakfast, our valued Rituals products and indeed the professionalism of our teams. We look forward to welcoming you soon again, Best regards, Arthur Leopold LeleuGuest Experience Manager

Dear Jarno Petri Tapio, On behalf of the entire Melia Berlin team, thank you so much for your great comment !It is a pleasure that you enjoyed our premium location and breakfast.We look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Mr. Jari,We are grateful for this kind review following your recent stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We hope to welcome you back in the future.Best wishes,Guest Experience Team

Dear Mr Risto,Thank you for taking the time to review your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Satu, On behalf of the entire Melia Berlin team, thank you for rating us so well!We are delighted to know you enjoyed your experience with us and we look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Taito, The entire Melia Berlin team is delighted to know you enjoyed your experience with us and you enjoyed our premium location and the quality of our breakfast. We look forward to welcoming you soon again.Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Kirsi Anita, Thank you very much for sharing your experience with us.We are happy that you enjoyed our premium location.Regarding the walls in the room we took well note of your opinion and will find a way to improve it. We look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Mrs. Kirsi, Thank you very much for your nice and detailed feedback! We are glad that you enjoy your stay and your plans in the city. We would like to inform you that we will forward this information to our technical department in order to improve our service. We hope to see you again and we send you best wishes,

Dear Ritva, how lovely to see your review! It's always nice to see that you have enjoyed your stay with us and had a great time. We're looking forward to welcoming you back again and sending best wishes from Berlin,your team of Meliá Berlin

Dear Mogens, Thank you for this wonderful feedback! How great to see that you enjoyed your stay with us! Also thank you for the recommendation and we hope to see you around. Sending best wishes from Berlin, your team of Meliá Berlin

Dear Kimmo, thank you very much for your fantastic review! We are pleased to hear that you enjoyed your time with us very much. We wish you all the best and hope to see you again soon. Your team from Melia Berlin.

Thank you for your Review!

Dear Traveller, thank you for your feedback! We would appreciate if you could give us more details in order to improve our service and our food offer. We really hope your smiley is not literal. Looking forward to hearing from you soon.

Dear Anonymous, thank you very much for the nice review. We are happy that you have had a pleasant stay with us and hope to welcome you back again soon. Kind Regards Your Melia Berlin Team

Lieber Anonymous, herzlichen Dank für die positive Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Haus genießen konnten. Mit freundlichen Grüßen Ihr Melia Berlin Team

Lieber Anonymous, herzlichen Dank für die positive Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Haus genießen konnten. Mit freundlichen Grüßen Ihr Melia Berlin Team

Liebe Kaija, herzlichen Dank für die positive Bewertung. es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Haus genießen konnten. Mit freundlichen Grüßen Ihr Melia Berlin Team

Thank you for your review! Looking forward to welcoming you soon again.

Thank you for your nice review! Looking forward to welcoming you soon again. Regards,

Thank you for your review! Hope to welcome you soon again. Regards,

Thank you for your nice feedback!

Dear Mrs. Louise, It sounds like you had a fantastic experience! We are gald that zou found our location perfect for zour visit, our rooms cozy and attentive staff, this makes really all the difference in a stay. It's wonderful to hear that you found everything to your liking, from the comfy bed to the power shower. It sounds like the perfect recipe for a relaxing stay.Best wishes from Berlin,

Sehr geehrter Herr Baran, Es freut mich sehr zu hören, dass alles zu Ihrer Zufriedenheit war! Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Wenn Sie in Zukunft etwas brauchen oder Fragen haben, zögern Sie nicht, uns zu kontaktieren. Bis bald!

Dear Mrs. Erika, Thank you for taking your time to give us 3 points for your stay with us. We hope to see you again and hope to make this a 5. Best wishes from Berlin

Dear Sir,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our staff to be professional and welcoming, and that our prime location contributed positively to your stay. It's wonderful to know that the room amenities met your expectations, providing a comfortable and enjoyable room experience. We take pride in our service culture, striving to offer guests an exceptional stay at every opportunity.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Ms. Martine,Thank you for reviewing your recent experience.We're delighted to hear that our prime location by the Spree river and close proximity to the station provided you with the convenience to explore and enjoy the vibrant surroundings. It's wonderful to know that you appreciated the variety of dining options and the lovely walks nearby. Your satisfaction with the room cleanliness and the level of service you received is a testament to our dedication to creating exceptional room experiences. We also take note of your rating on the hotel's condition and would like to assure you that we continuously strive for improvement to ensure our guests' comfort.We look forward to seeing you again on your next stay.Best wishes,Guest Experience Team

Dear Andrea Sauter, Thank you for the perfect score! We're thrilled to hear that you had an exceptional experience during your stay with us.

Dear Guest, We are pleased that you had a pleasant stay with us. Your satisfaction is our greatest reward.Best wishes,

Apreciada Señora, Ha sido un placer recibir su última visita y su excelente valoración.Nos complace enormemente que haya disfrutado de su estancia y que la atención recibida haya sido de su completo agrado. Agradecemos su reconocimiento a nuestro esfuerzo por ofrecer una experiencia de habitación impecable y un servicio de la más alta calidad. Es un honor saber que nuestro compromiso con la cultura de servicio y la atención al detalle han contribuido a una estancia memorable para usted.Aprovechamos la ocasión para hacerle llegar un cordial saludo en nombre de todo el staff del Hotel Meliá Berlin confiando en su pronto regreso.Atentamente,Guest Experience Team

Dear Mr. James, Wow! A perfect score! Thank you so much for your kind words and for recognizing our efforts to provide excellent service.

Sehr geehrter Herr, vielen Dank für Ihren Kommentar.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu können.Freundliche Grüße,Guest Experience Team

Dear Madam,Thank you for taking the time to leave a review of your stay with us.We're delighted to hear that our hotel's location provided you with convenient access to the city's numerous sights and that you found our room cleanliness to be impeccable. Our team takes great pride in maintaining a high standard of service culture, ensuring that every guest enjoys a memorable room experience. We appreciate your positive feedback and are thrilled that you received the exemplary service that we strive for.We look forward to the pleasure of seeing you again in the future. Kind regards,Guest Experience Team

Sehr geehrte Dame, wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.Wir sind begeistert zu lesen, dass Sie unsere gut angebundene Lage als ideal empfunden haben. Schön, dass Sie auch von einem erholsamen Schlaf in unseren komfortablen Betten genossen haben. Allerdings tut es uns leid, dass die Aussicht Sie nicht überzeugt hat. Wir werden dies in unsere Verbesserungsprozesse miteinbeziehen. Hoffentlich besuchen Sie uns wieder einmal.Freundliche Grüße,Guest Experience Team

Dear Sir,Thank you for sharing this review of your time at our hotel.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Guest Experience Team

Sehr geehrte Frau Sandravielen Dank für Ihre Nachricht. Es tut mir aufrichtig leid zu hören, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprochen hat und dass Ihre Wünsche trotz der Informationen, die Sie uns per E-Mail zukommen ließen, nicht erfüllt wurden. Es handelte sich um Missverständnisse, insbesondere in Bezug auf das besondere Geschenk, das Sie für Ihren Verlobten geplant hatten. Bitte seien Sie versichert, dass wir Ihr Feedback ernst nehmen und in Zukunft sicherstellen werden, dass alle spezifischen Wünsche und Vorlieben unserer Gäste, insbesondere zu besonderen Anlässen, sorgfältig notiert werden, um solche Missverständnisse zu vermeiden.Es ist uns sehr wichtig, dass Sie sich während Ihres Aufenthaltes wohl und gut aufgehoben fühlen. Wir sind stets bemüht, unseren geschätzten Gästen einen angenehmen Aufenthalt zu bereiten und stehen Ihnen gerne zur Verfügung, damit Ihr nächster Besuch bei uns reibungslos verläuft.Mit freundlichen Grüßen,Guest Experience Team

Dear Mr Heath, Many thanks for having taken the time to review your stay.We're delighted to hear that you found the room cleanliness to be impeccable, and we appreciate your recognition of our hotel's overall condition and service. Our team is committed to providing exceptional service culture and ensuring that each room experience meets our high standards. We're sorry to hear that the scent in the lobby and your gastronomic experiences at our Tapas Bar did not meet your expectations. Our aim is to provide a warm and welcoming atmosphere from the moment our guests step in, and we strive to offer authentic Mediterranean cuisine that reflects our Spanish heritage. We value your feedback as it helps us to continuously improve our guests' experiences.We hope to have the opportunity to welcome you back on a future occasion. Kindest regards,Guest Experience Team

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are pleased to hear that you found our hotel's condition and the level of service to be satisfactory, reflecting our commitment to a high standard of service culture. However, we regret to hear that you encountered issues with the Wi-Fi connectivity and the cleanliness of your room. Our guests' room experience is of utmost importance, and we strive to ensure that every aspect of their stay meets our meticulous standards for comfort and quality. We appreciate you bringing this to our attention and will look into these matters promptly.We hope to welcome you again. Best wishes,Guest Experience Team

Dear Ms. Jacqueline,Please accept our thanks for your kind review regarding your stay.It is heartwarming to know that our prime location contributed positively to your stay, offering the convenience to explore the city with ease. We are thrilled that our team's dedication to service culture shone through and made your stay more enjoyable. Your compliments on the spaciousness and cleanliness of our rooms are greatly appreciated, as we strive to provide an exceptional room experience. Furthermore, it's wonderful to hear that the breakfast offered a gastronomic experience that left you satisfied and ready to start your day. We take pride in ensuring our guests can indulge in a variety of delicious options.It would be a pleasure to welcome you back. Best wishes,Guest Experience Team

Dear Sir,Thank you for such a positive review of your stay.We're delighted to hear that your room and view met your expectations and contributed to a memorable room experience. It's also wonderful to know that our concierge team provided you with the exceptional service culture we strive for. Your positive remarks are greatly appreciated and reaffirm our commitment to offering both superior accommodation and gastronomic experiences.We look forward to welcoming you again.Best regards,Guest Experience Team

Dear Madam,Thank you for reviewing your recent experience.We're delighted to hear that our pristine premises and professional service culture made a positive impact on your stay. It's also wonderful to know that our convenient location, right next to the metro, provided you with the perfect gateway to explore the vibrant energy of the city. Our commitment to offering a memorable room experience is echoed in your satisfaction with the cleanliness of your accommodations.We look forward to welcoming you back on a future visit.Kind regards,Guest Experience Team