We stayed at this hotel due to the waterpark. Which the staff was amazing and the kids loved. The staff at the hotel was extremely friendly, but the property which the day we left they started remodeling our room. So, who knows maybe a second stay would be better. Our door didn't shut all the way. The beds we couldn't sleep due to being uncomfortable. (Again we only stayed due to the waterpark.) The window on 3rd floor our kids could fit all the way out. If we weren't right there one of our kids could of fell. You could hear every little noise and conversation. So our kids kept waking up and wouldn't go back to sleep. You could see all the way through our door into the hall. The neighbor next to us kept opening and shutting the connecting door. The floor was coming up, the mirror was falling off the wall. They didn't have any clean towels and couldn't find any. And I want to give grace since they are remodeling. The room we were in they started on the day we left. So, maybe after they remodel it'd be a lot better, but before the remodel the phone was coming apart, the mirror in bathroom wàs coming off the wall, the floor was coming up.
I have to say though the staff was incredible and extremely kind. They try to go over and beyond for their guests. They made up for what was lacking in the rest of the hotel and the waterpark the kids loved. Maybe after the remodel we will go take a look. I think it's unfair to judge right now since we don't know what it's going to be like af
