I arrived late in the evening from the Gold Coast to Cairns, feeling tired after a long travel day. But the warm welcome I received made all the difference. The male staff member not only contacted me in advance but also opened the gate and greeted me with such kindness and professionalism — better than most 5-star hotel receptions I’ve experienced.
The room was spotless — so clean and well-maintained that I almost felt it was too good to enjoy alone. The cleanliness was truly top-tier, everything felt fresh and thoughtfully prepared. The kitchen was in near-new condition, perfectly organised, and stocked with care.
The next morning, the female staff member kindly helped me book a tour, which turned out to be a fantastic experience. I was also offered a welcome coffee, which was a lovely personal touch that added to the comfort of my stay.
Although the location is a bit far from central Cairns, it turned out to be a perfect base for visiting Trinity Beach, Palm Cove, and even the crocodile farm — far better positioned for those trips than staying in the city centre.
