We asked morning front desk to send for maid to come and just change out our towels and empty trash while we are were going to be gone during day. The maids never came. The night front desk employee had to bring towels and trash bags after her shift ended. Also, tv kept turning off. Had problem with free Wi-Fi and had to call the IT people to get in - took some time. But comfortable bed and pillows and air conditioning sufficient. Was nice to have a refrigerator and microwave.