Kauden mukainen ulkouima-allas, aurinkotuoleja

Arvostelut: Comfort Suites Columbus State University Area

2.5 out of 5

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 136 kautta 383 arvostelua" "
Arvosana 8 - Hyvä. 114 kautta 383 arvostelua" "
Arvosana 6 - OK. 53 kautta 383 arvostelua" "
Arvosana 4 - Huono. 46 kautta 383 arvostelua" "
Arvosana 2 - Hirveä. 34 kautta 383 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Henry

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Weight room and pool
Yöpyi 6 yötä huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Henry,We appreciate your feedback on the weight room and pool facilities. Your comments will be shared with our team to ensure we continue to provide a high level of service to our guests. The satisfaction of our guests is our top priority; we hope to welcome you back for an improved experience.

2/10 Hirveä

Rebecca

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly. Had to move rooms 3 times. First room smaller like burnt popcorn, ac did not work, had no phone, tv remote did not work, and the ice bucket had mold on the lid. The second rooms ac did not work. Gave us a fan to use until the next day until the ac could be replaced. Ac did not get replaced due to maintenance person calling in. Over night in this room they rented our room to someone else. We were woken up around 1 am to someone coming in our room. They moved us again to a room that did was not clean. The last night of our stay after we got a very nice room we enjoyed it. Was there to visit my son who graduated Basic Training. Spent to much time dealing with the room issue and not enough with my family. Management should check all rooms after house keeping every day no exceptions. If rooms are not clean or ac does not work the room should be blocked in the system. Was looking forward to staying there again in July but will find another.
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 16.4.2024
Hello Rebecca, We apologize for the inconveniences you experienced during your stay. Rest assured, we have addressed your concerns with the appropriate teams for review and improvement. Your feedback is valuable in helping us enhance our services to ensure a more pleasant stay for all our guests. We appreciate your understanding and hope you give us another chance in the future.

8/10 Hyvä

Mariah

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Na
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 19.3.2024
Hello Mariah, We are sorry to hear that your experience did not meet expectations. We value your feedback and will share your comments with our team for improvement. Thank you for bringing this to our attention.

2/10 Hirveä

Lynne

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
There were bed bugs
Yöpyi 4 yötä maaliskuussa 2024
Manager vastasi 12.3.2024
Hello Lynne, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Hirveä

Barbara

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed here in October 2023 and rated the hotel 5 stars. This trip I brought family and had additional family book here and it was horrible!!! We called to say we were going to have a late check in. The gentleman that answered the phone was very polite and said it was not an issue. When we arrived at 11:30 pm the front desk lady had an attitude and rolled her eyes when we walked up to register. I guess she was mad she had to get off the couch from her nap! Our room was dirty and garbage was still in room from previous guests. Found out the room my in laws had also had garbage and a beer can left in their room. The front lobby is clean and the breakfast was good. The morning and early day staff was nice but on our last night we ordered pizza so we could all eat as a family and say our goodbyes. I asked the lady working the front desk if it was ok to eat in the ONLY DINING AREA THEY HAVE and she said “No it’s closed”. Did I forget to mention it was only 5:15pm! I said ok then I guess we’ll eat in the lobby and with an attitude she told me guests can not eat in the lobby. My husband then asked if that was the hotel’s policy to not let guests eat at the only tables and dining area they have and her response was “No, I just don’t want to clean up after ya’all”. We told her we’d clean up after ourselves which we did and the dining room looked better after we cleaned it then it did our entire trip. DO NOT WASTE YOUR MONEY STAYING HERE!
Manager vastasi 15.2.2024
Hello Barbara, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you experienced with the late check-in and the attitude displayed by the front desk staff. We appreciate your compliments regarding the cleanliness of the lobby and the quality of our breakfast. However, we apologize for the cleanliness issues in your room and the room of your in-laws. We will address these concerns with our housekeeping team to ensure it does not happen again. Our dining area policy is meant to maintain the cleanliness and comfort of all our guests. We apologize for any misunderstanding and appreciate your effort in cleaning up after yourselves. We value your feedback and will use it to improve our services.

2/10 Hirveä

Valorie

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Manager vastasi 16.1.2024
Hello Valorie, We apologize for any inconvenience you may have experienced during your stay. We would appreciate if you could contact us directly to provide us with more details about your stay, as this will help us address any concerns you may have.

8/10 Hyvä

Dennis

Yöpyi 2 yötä tammikuussa 2024
Manager vastasi 14.1.2024
Hello Dennis,Thank you for choosing to stay at our hotel! We appreciate your positive rating and hope you had an enjoyable experience. If there's anything specific you would like to share, please don't hesitate to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

10/10 Loistava

ERICA, Killen

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 31.12.2023
Hello ERICA,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will make sure to address these concerns with our team. If there is anything else we can assist you with, please feel free to contact our management directly.

2/10 Hirveä

ERICA, Killen

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 31.12.2023
Hello ERICA,Thank you for taking the time to share your experience with us. We apologize for any inconveniences you may have encountered during your stay. We appreciate your feedback and will use it to improve our services. Should you have any further concerns, please reach out to our management directly.

6/10 OK

Malachi, Enterprise

Yöpyi 3 yötä marraskuussa 2023
Manager vastasi 23.12.2023
Hello Malachi, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns about your stay, please don't hesitate to reach out to us directly so that we can address them. We value your opinion and strive to improve our services. Thank you for staying with us.

10/10 Loistava

Rosa

Yöpyi 3 yötä marraskuussa 2023
Manager vastasi 15.12.2023
Hello Rosa,Thank you for choosing to stay with us! We're thrilled to hear that you had an enjoyable experience at our hotel. We appreciate your support and hope to welcome you back in the future.

8/10 Hyvä

Miguel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Ok value. The hotel needs a bit of maintenance. Breakfast was fine.
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 21.11.2023
Hello Miguel,Thank you for sharing your experience with us. We appreciate your feedback regarding the maintenance of the hotel and we'll make sure to address it with our team. We're glad to hear that you enjoyed the breakfast. We value your input and hope to welcome you back for an even better stay in the future.

6/10 OK

Greg

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 9.11.2023
Hello Greg, Thank you for taking the time to share your feedback with us. We value all guest experiences and apologize for any inconveniences you may have encountered. We appreciate your suggestions and will pass them along to our team for further consideration. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.

10/10 Loistava

Barbara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly and welcoming. Hotel was very clean. We will definitely stay here again!
Yöpyi 5 yötä lokakuussa 2023
Manager vastasi 2.11.2023
Hello Barbara,Thank you for your kind words about our friendly staff and clean hotel. We are delighted to hear that you had a positive experience with us. We look forward to welcoming you back on your next visit and impress you again.

2/10 Hirveä

DEUKWOO

Yöpyi 2 yötä lokakuussa 2023
Manager vastasi 30.10.2023
Hello DEUKWOO, We're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.

10/10 Loistava

Shannon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 14.10.2023
Hello Shannon,Thank you so much for your incredibly kind rating! We're thrilled to hear that we exceeded your expectations during your stay. We look forward to welcoming you back soon!

8/10 Hyvä

Pamela Cook

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 1.10.2023
Hello Pamela Cook,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Loistava

Brittany

Yöpyi 1 yön syyskuussa 2023
Manager vastasi 18.10.2023
Hello Brittany,Thank you so much for your positive rating! We are delighted to hear that you had a fantastic experience at our hotel. It would be our pleasure to welcome you back soon!

2/10 Hirveä

Maria

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I book a queen room (2 queen beds and a sofa bed) for 5 people. Only 3 towels, roaches, tv that you cannot use, just if you want to get up to change channel or volume, the remote is unusable, front desk staff are rude when you go to them to bring the problems that you found on your room. For a hotel the parking is completely limited, is very small.
Yöpyi 3 yötä syyskuussa 2023
Manager vastasi 1.11.2023
Hello Maria, Thank you for choosing our hotel for your recent stay. We apologize for any inconveniences you encountered during your visit. Our team takes all feedback seriously and will address the issues you mentioned. We appreciate the opportunity to improve our services and hope to welcome you back for a more enjoyable experience in the future.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 19.9.2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 OK

kendra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Depoy
The only thing I did not like was NOBODY said anything about a deposit until I got here to check in.
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 19.9.2023
Hi Kendra,Thanks for providing feedback on your stay we truly value your business. We will take your issue and address them with the necessary department to ensure we correct them moving forward.

2/10 Hirveä

samantha

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They tried to charge me for the room even though i have two receipts showing it was paid and money taken from my account for it pull out sofa bed was broken and dirty
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 17.9.2023
Hello samantha,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

8/10 Hyvä

Danis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 11.9.2023
Hello Danis,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Hyvä

Tyler

Yöpyi 1 yön syyskuussa 2023
Manager vastasi 26.9.2023
Hello Tyler,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Loistava

Wesley

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Manager vastasi 29.8.2023
Hello Wesley,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 OK

John

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The pool on the property is closed. We would not have booked here had we known this
Yöpyi 1 yön elokuussa 2023
Manager vastasi 11.8.2023
Hello John, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

4/10 Huono

Tykevious

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cockroaches in room , stained bedding , hair on towels on sink and shower
Yöpyi 2 yötä elokuussa 2023
Manager vastasi 9.8.2023
Hello Tykevious, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Huono

Norma

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was advertised to have a pool. Pool was dirty not maintained and was closed. Check in was a nightmare. Another guest was in the room we reserved. Room wasn't ready until next day for us to use. They put us in another room which costs less.
Yöpyi 4 yötä heinäkuussa 2023
Manager vastasi 26.7.2023
Hello Norma, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

10/10 Loistava

RACHAEL OR SHANE

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 26.7.2023
Hello RACHAEL OR SHANE,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Loistava

WILLIAM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 22.7.2023
Hello WILLIAM,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 OK

Ashley

Matkusti perheen kanssa
Yöpyi 2 yötä heinäkuussa 2023
Manager vastasi 15.7.2023
Hello Ashley,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Hyvä

jennifer

Yöpyi 2 yötä heinäkuussa 2023
Manager vastasi 15.7.2023
Hello jennifer,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 Huono

Peter

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was dirty room and smelly.
Yöpyi 7 yötä kesäkuussa 2023
Manager vastasi 15.7.2023
Hello Peter,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Hirveä

Stephen

Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 15.7.2023
Hello Stephen,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Hirveä

Angela

Yöpyi 4 yötä kesäkuussa 2023
Manager vastasi 15.7.2023
Hello Angela,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Loistava

Patricia

Yöpyi 2 yötä kesäkuussa 2023
Manager vastasi 15.7.2023
Hello Patricia,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Loistava

Manoj

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location and price is excellent.
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 15.7.2023
Hello Manoj,Guest satisfaction is our number one objective so we really appreciate the input regarding our location and also our price. We hope to someday have another opportunity to host your stay.

2/10 Hirveä

Crystal

Yöpyi 2 yötä toukokuussa 2023
Manager vastasi 15.7.2023
Hello Crystal,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Huono

Michelle

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in was quick and easy. Young lady was pleasant. Keys didn't work at first. Hotel had a musty odor. Closet door was broken and clothes were cramped in it. No soap in bathroom.
Yöpyi 1 yön toukokuussa 2023
Manager vastasi 15.7.2023
Hello Michelle,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

4/10 Huono

Patricia

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was super friendly and helpful. After that the room was terrible the elevator was dirty…the wallpaper in the elevator was torn up very tacky. The glass on the hotel entry doors was dirty… The carpets were filthy in the hallways. Only one of the stands with the antibacterial had antibacterial soap in them by the front desk, empty antibacterial in the elevator and by the breakfast area. The shower curtain had bodily fluid on it, had to ask for another shower curtain. The soap on the soap dish was already opened and used. The fold out bed for the children did not look like you should sit on it at all, and when you opened it, it had pee stains on it the mattress, the sheets didn’t fit they were way too big so they didn’t stay on. The blanket for the children looked like something from Goodwill. As we were leaving the room, we were greeted by a roach that was coming in under the door. I would not recommend this hotel to anyone. The ladies were so nice we didn’t wanna complain. It appears this is acceptable for this hotel chain.
Yöpyi 2 yötä toukokuussa 2023
Manager vastasi 15.7.2023
Hello Patricia,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Herman vastasi 13.4.2023
Thank you for taking the time t submit a review. The Comfort Suites strives to provide excellent customer service.

4/10 Huono

Charles

Yöpyi 1 yön huhtikuussa 2023
ZHW vastasi 27.4.2023
We appreciate you taking the time to let us know about your visit with us here at in Auburn, AL. Our goal is that everyone has a great stay with us. We hope we did enough to ensure your return visit when you're back in the Auburn, AL area again.

2/10 Hirveä

Joseph

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was horrible. The plate did not fit the microwave. The sofa cushions were were stained. The lamp shade did not fit. The remote batteries were dead. The ac did not work. The staff was rude.
Yöpyi 1 yön maaliskuussa 2023
Herman vastasi 7.4.2023
Joseph, thank you for submitting a review. We deeply apologize for any inconvenience you might have experienced while staying with us. We look forward to seeing you again and giving us an opportunity to give you the Choice experience you deserve.

8/10 Hyvä

Sherry, Mishawaka

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
It’s an older property, so it looks it. The staff were very friendly and it was quiet.
Yöpyi 1 yön huhtikuussa 2023
Herman vastasi 7.4.2023
Sherry, thank you for your kind words. The Comfort Suites strives to provide excellent customer service.

4/10 Huono

Lori

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would not stay here again. I made a reservation for this hotel because it was the only hotel in the area with an outdoor hot tub. I called a week in advance before I made the reservation to verify that the hot tub was working and in order. The lady at the front desk at the actual hotel said oh yes it’s working fine. When we got there, the pool and hot tub was pad locked off and they told us it would not be open until June. We stayed there two nights, and not once did anyone ever come to clean our room. That was also disappointing.
Yöpyi 3 yötä maaliskuussa 2023
Herman vastasi 4.4.2023
Thank you for taking the time to submit a review. The Comfort Suites deeply regrets any issues you might have experienced during your stay. We look forward to seeing you again and giving us the opportunity to correct any issues you might have experienced.

4/10 Huono

Dominic

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The pool was closed and locked. The laundry facility was inoperable. The pool/hot tub was a big draw for me as I was looking forward to relaxing after my business meetings. Lastly, when I first entered my room (first floor) the windows were unlocked. Had I been a less cautious person and simply went to bed that evening without the checking… Their breakfast service was good though. Room was clean and ready upon checkin.
Yöpyi 2 yötä maaliskuussa 2023
Herman vastasi 28.3.2023
Dominic, thank you for taking the time to submit a review. The Comfort Suites strives to provide excellent service.. We deeply regret any issues you may have encountered while staying with us. We look forward to seeing you again and giving us an opportunity to correct any and all issues you might have had.

4/10 Huono

Brandy L

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The night check in lady was nice. But when i went to check out the lady was very rude and would not give me back my deposit. Website did not say you couldnt have a service dog. I had one that is in training and she barked 1 time. I told her that she might want to check her other rooms as well. We had been cleaning up in the yard after our dog (chihuahua) and other dogs. I will not stay there again.
Yöpyi 2 yötä maaliskuussa 2023
Herman vastasi 28.3.2023
Brandy, we thank you for taking the time for submitting a review. The Comfort Suites is not a pet friendly hotel. Upon your next visit to Columbus might we recommend a property that is pet friendly to better accommodate your needs.

10/10 Loistava

Alexis

Yöpyi 3 yötä maaliskuussa 2023
Herman vastasi 13.4.2023
Alexis, thank you for taking the time out of your busy schedule to submit a review. The Comfort Suites strives to provide excellent customer service. We look forward to seeing you again soon.

2/10 Hirveä

AMYN

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
In my room broken wall which is risky with kids
Yöpyi 1 yön maaliskuussa 2023
Herman vastasi 20.3.2023
Amy, thank you for taking the time to submit a review. We are deeply disturbed by the news of the broken wall. We will share this with our staff and make the changes to fix this issue at hand.

4/10 Huono

Kim

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
One staff working. She was not at front desk but cleaning a room. Had to call number so she would come down to answer phone and I told her it was me calling to get her attention. Toilet it bathroom not seated properly, rocked when you sat. Limited parking, full hotel.
Yöpyi 1 yön maaliskuussa 2023
Herman vastasi 20.3.2023
Kim, thank you for taking the time out of your busy schedule to submit a review. The Comfort Suites by Columbus State deeply regrets any issues you may encountered while staying with us. We look forward to seeing you again and giving us an opportunity to correct all issues.