Calling this place a hotel is a stretch. Front desk staff is extremely rude and unwilling to help, the room was disgusting with pungent smells, hair everywhere, cracked ceiling and broken light, housekeeping is once a week (a luxury not a requirement), the carpets (both hallway and room) and the bathroom were extremely dirty! The only thing that was done was a made bed, with how dirty and gross this place was it’s hard to tell if the bedding was even clean given the state of the room. I would never book an uptown suite ever again in fact, how is this place even calling itself a hotel? The pictures are a lie! Everything about this place was an absolute nightmare I could not stay in such unsanitary conditions! Horrible staff, disgusting room, and purely false advertising. You’ve been warned!
