Ylelliset vuodevaatteet, työpöytä

Arvostelut: Holiday Inn Express Hotel & Suites Fort Worth Downtown, an IHG Hotel

2.5 out of 5

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 411 kautta 1012 arvostelua" "
Arvosana 8 - Hyvä. 264 kautta 1012 arvostelua" "
Arvosana 6 - OK. 155 kautta 1012 arvostelua" "
Arvosana 4 - Huono. 92 kautta 1012 arvostelua" "
Arvosana 2 - Hirveä. 90 kautta 1012 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

stephanie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As always, enjoyed my stay! Thank You for great service and kind staff!
Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

Jacqueline, Chicago

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel was handy for everything we needed and staff were helpful
Yöpyi 4 yötä helmikuussa 2024
Customer Service vastasi 28.3.2024
Jacqueline, we're absolutely delighted to hear that you found the convenience of Holiday Inn Express & Suites Fort Worth Downtown meeting all your needs. It's great to learn how our team members provided help when you needed it. Thank you for your lovely review, we hope to welcome you back soon!

8/10 Hyvä

Qing

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
pretty good
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 28.3.2024
Qing, thank you for sharing your positive review. We're thrilled to hear you enjoyed your stay at Holiday Inn Express & Suites Fort Worth Downtown. We strive to deliver a pleasing experience for our guests and glad to know we succeeded. We look forward to welcoming you back on your next visit.

10/10 Loistava

Lauren

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice and convenient close to down town
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 18.3.2024
Lauren, thank you for your positive feedback. We're delighted to learn that the Holiday Inn Express & Suites Fort Worth Downtown's location was ideal for your travels. Our hotel always strives to provide accessibility for our guests, and it's wonderful to hear we achieved that for you. Looking forward to welcoming you back on your next visit to downtown Fort Worth.

6/10 OK

Alyssa

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 14.3.2024
Alyssa, it seems like your recent stay didn't quite meet your expectations. As we regularly strive to improve our services, we would greatly appreciate any detailed feedback about your experience. When you have a moment, please feel free to share it with us.

6/10 OK

Susan

This property was within walking distance to the event we were attending.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 5.3.2024
Susan, it's good to read that you found our location convenient for your event. Your feedback is greatly appreciated. We hope to welcome you back for any future events you might attend in the area.

6/10 OK

Kristen

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Parking is not sufficient. Limited spaces and difficult to navigate. Dumpsters were overflowing.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 28.2.2024
Kristen, thank you for taking the time to share your feedback. We're sorry to hear you found parking to be a bit challenging and noticed the dumpsters needed attention. Your remarks will be used to guide potential adjustments as we aim for a seamless stay for all guests. Your insights are truly valuable to us.

10/10 Loistava

Robert

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was great!!! They politely put up with my sense of humor.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 27.2.2024
Robert, it's wonderful to hear that you had an enjoyable stay at Holiday Inn Express & Suites Fort Worth Downtown. We're glad our team members were able to appreciate your sense of humor. We look forward to seeing you (and your humor) again soon!

6/10 OK

Julia

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Was happy to be there with other women. Gas station next door felt unsafe.
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 26.2.2024
Julia, we're glad to know you pleased with your stay. We also understand your concerns about the nearby environment. While we take every measure for the safety and comfort of our guests within our premises, we appreciate the feedback on your perception of the surroundings. Rest assured, your comments will be reviewed and taken into consideration.

4/10 Huono

Carissa

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 25.2.2024
Thanks for the feedback, Carissa.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 Hyvä

Lexie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient property to west 7th district. Rooms are comfy and clean. Hot water is only complaint, like warm. Staff was very friendly and helpful. They also have a shuttle that runs a 3 mile radius which is great. Will take you to stockyards and west 7th district.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 22.2.2024
Lexie, thank you for sharing your experience at Holiday Inn Express & Suites Fort Worth Downtown. We're thrilled to hear that our location was convenient, accommodations were comfortable, and our team members were helpful. We regret any inconvenience regarding the water temperature in your room. We also cheerfully note your shout-out for our shuttle service. It's designed for your convenience, and we're delighted it added value to your stay. Looking forward to welcoming you back for another enjoyable visit.

8/10 Hyvä

Payton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 22.2.2024
Payton, it's great to see your positive rating for Holiday Inn Express & Suites Fort Worth Downtown. We appreciate you taking the time to reflect on your stay and hope to see you again soon on your future visits to Fort Worth!

4/10 Huono

Brandon

Matkusti pienten lasten kanssa
Bad odor, very limited hot water, shower leaked and very small room
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 12.2.2024
Brandon, we regret hearing about the issues you experienced during your stay such as the scent, water temperature, bathroom fixture, and room size. We are committed to providing a comfortable and pleasant experience for our guests and your feedback helps us address areas of improvement. We hope to have another opportunity to make your next stay a better one.

10/10 Loistava

Aspen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk staff were very kind and helpful. Easy free parking available. Decent breakfast included with stay.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 11.2.2024
Aspen, it's wonderful to hear that you appreciated the courteousness of our team members at the front desk at Holiday Inn Express & Suites Fort Worth Downtown. Your kind note about the complimentary parking and the breakfast included in your stay are also greatly appreciated. We hope we can welcome you back in the future.

10/10 Loistava

Cameron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 6.2.2024
Cameron, it's wonderful to read about your great experience at Holiday Inn Express & Suites Fort Worth Downtown. We're thrilled you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back in the future.

8/10 Hyvä

Elizabeth

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very friendly. Parking was limited but overall the place was good.
Yöpyi 4 yötä tammikuussa 2024
Customer Service vastasi 5.2.2024
Elizabeth, thank you for sharing your experience at Holiday Inn Express & Suites Fort Worth Downtown. We're pleased to hear that you appreciated the friendliness of our team members. Your comments about the parking are noted, and we continue to seek better solutions for our guests. We're glad that your overall stay was enjoyable, and we look forward to welcoming you back in the future.

6/10 OK

Thomas

Matkusti perheen kanssa, Liikematkailija
Area had homeless folks near open lot. Not enough parking spaces
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 1.2.2024
Thomas, it's regrettable to hear about your concerns surrounding the neighborhood and parking availability. We recognize these factors have an impact on guest experience. As for the parking, we're continuously seeking solutions to accommodate more vehicles and lessen the inconvenience. Thank you for your feedback.

6/10 OK

Shawna

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hotel had lots of problems. 2 broken entry doors, broken laundry machines, my bathroom sink only trickled water, microwave was so small you couldnt make a bag of popcorn. The breakfast option is the same everyday single day. I think this really bothered me because I stayed for 12 days straight. After 7 days, I couldnt eat the same thing. They did tidy up my room and make my bed everyday which was nice. Area is nice and convenient. It is near Montgomery Plaza so there's lots of dining options and entertainment in the area.
Yöpyi 12 yötä tammikuussa 2024
Customer Service vastasi 1.2.2024
Shawna, it's disheartening to hear about the inconveniences you encountered during your stay. We understand how frustrating it can be to experience facility issues, and we strive to ensure everything is in working order for our guests. Your feedback on our breakfast variety is also valuable and will be taken into consideration. We'll work diligently to improve upon these aspects for your future stays. On the other hand, it's wonderful to hear that our attentive colleagues tended to your room daily and you found the location convenient for dining and entertainment. We look forward to having another chance to better serve you next time.

8/10 Hyvä

George

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Rooms were reasonably pleasant, and the included breakfast, though limited in selection, was adequate. Corridor and (to a lesser extent) outdoor noise was often noticeable. WiFi worked well. The hotel location was convenient, but many staff members had difficulty describing the complimentary area shuttle service.
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 1.2.2024
George, thank you for choosing to stay at the Holiday Inn Express & Suites Fort Worth Downtown and taking the time to share your experience. We're glad that you found our rooms pleasant and appreciated our complimentary breakfast and reliable WiFi. It's good to know our location was convenient for you. With regards to your comment about the area shuttle service, we'll certainly strive to ensure that our team members are better equipped with information to assist guests. We look forward to the opportunity of welcoming you back.

8/10 Hyvä

Russel

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 30.1.2024
Russel, thank you for choosing Holiday Inn Express & Suites Fort Worth Downtown and taking the time to rate your stay. It's wonderful to see we had an overall positive impact on your visit and we hope to welcome you back on your next visit to Fort Worth.

4/10 Huono

bryan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Parking is a nightmare. And then no TV. Signal was none existent.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 28.1.2024
Thank you for sharing your feedback, Bryan.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Loistava

Ron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 26.1.2024
Thanks for the perfect rating, Ron! We can't wait to see you again soon for another amazing experience at Holiday Inn Express & Suites Fort Worth Downtown.

10/10 Loistava

Heather

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hillary is an outstanding employee.
Yöpyi 4 yötä tammikuussa 2024
Customer Service vastasi 21.1.2024
Heather, it's delightful to hear such positive feedback about a member of our Holiday Inn Express & Suites Fort Worth Downtown. We're glad Hillary was able to contribute to your excellent experience with us. We hope to see you again in the near future.

10/10 Loistava

Shannon

Yöpyi 4 yötä tammikuussa 2024
Customer Service vastasi 21.1.2024
Thank you for the great rating, Shannon!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Holiday Inn Express & Suites Fort Worth Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 13.1.2024
Angela, thank you for choosing the Holiday Inn Express & Suites Fort Worth Downtown. We're genuinely elated that the quality of your stay led to a top rating. We hope to see you again soon for another excellent experience.

10/10 Loistava

Stephanie

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 27.1.2024
Thank you for the perfect rating, Stephanie!We are very pleased to hear that you had a wonderful stay at Holiday Inn Express & Suites Fort Worth Downtown. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

2/10 Hirveä

Melissa

Matkusti perheen kanssa
I reserved a double bedroom. They wanted to give me a single king. When I told them that it wouldn’t work for me they gave us a king suite. When we pulled the coach bed out the bed was dirty and there was trash in the bed. When I took a shower I could only get HOT water. I had to wash my hair and body off from the sink. There was dirty trash in the trash can when we entered the room.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Melissa, we sincerely regret to hear about the unfortunate issues encountered during your stay. Your experience related to your initial room allocation and subsequent issues with cleanliness and water temperature does not meet the standards we strive to uphold. A deep dive will be conducted regarding your concerns and necessary steps will be taken to rectify these discrepancies. We hope you will reconsider and give us another opportunity to provide a better experience in the future.

8/10 Hyvä

Jennifer Renee

Hyvää: Siisteys ja henkilökunta ja palvelu
Every single staff member at this hotel were so friendly and hospitable and it was much appreciated. The hotel was clean but is in need of some repairs and maintenance. Hopefully then invest some funds into the hotel to make it better. Breakfast was good and I enjoyed the free breakfast.
Yöpyi 4 yötä joulukuussa 2023
Customer Service vastasi 13.1.2024
Jennifer, we appreciate your kind comments about the friendly and welcoming nature of our team members at Holiday Inn Express & Suites Fort Worth Downtown. We're delighted to hear that you enjoyed our breakfast offering. Your remarks concerning the upkeep of our hotel have been duly noted. Please know we're consistently investing in our property to ensure we maintain and improve our standards. We look forward to your return, and the chance to offer an even more delightful experience.

10/10 Loistava

JOSE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Jose, thank you for choosing to stay at the Holiday Inn Express & Suites Fort Worth Downtown. We're pleased to see that your stay met your expectations. We appreciate your positive rating and look forward to welcoming you back in the future.

10/10 Loistava

Charles

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Thanks for the amazing rating, Charles!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn Express & Suites Fort Worth Downtown!

6/10 OK

Laramie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 31.12.2023
Thank you for sharing your feedback, Laramie!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 OK

alberto

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
No habia agua caliente en mi cuarto , me tube q cambiar de cuarto y estaba igual ... hasta el dia martes estubo caliente
Yöpyi 6 yötä joulukuussa 2023
Customer Service vastasi 29.12.2023
Alberto, gracias por tomarte el tiempo de compartir tu experiencia. Es desafortunado escuchar acerca de los problemas que experimentó relacionados con la temperatura del agua. Tenga la seguridad de que hemos enviado sus comentarios a nuestro equipo de mantenimiento para investigar y rectificar dichos problemas con prontitud. Esperamos poder tener la oportunidad en el futuro de presentarles una estadía más satisfactoria.

8/10 Hyvä

Javier

Customer Service vastasi 7.2.2024
Thank you for the 4-star rating, Javier!It's great your time at Holiday Inn Express & Suites Fort Worth Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Loistava

Mateo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Short but very comfortable.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 22.12.2023
Mateo, thank you for your review. We're thrilled to know you had a very comfortable stay at Holiday Inn Express & Suites Fort Worth Downtown. We strive to provide an enjoyable experience for all guests and your positive feedback is truly appreciated.

10/10 Loistava

Marcus

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great value
Great location right outside of downtown FW at a decent price. Easy check-in. Couldn’t ask for more.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Christine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There were a few glitches with some appliances in the room not working and the floor ice machine not working. In all fairness, I didn't report them. Everything else shined so bright it was all minor by comparison. Cleanliness excellent. Staff very friendly and welcoming. Convenient location.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 19.12.2023
Christine, we're grateful for your high praise of Holiday Inn Express & Suites Fort Worth Downtown. It's heartening to learn that you found our dedication to cleanliness and friendly team members so valuable. We want to thank you for your understanding concerning the brief in-room appliance inconvenience and the floor ice machine issue. Your mention of our excellent location is also appreciated. We trust that during your next visit, every aspect will be perfect!

10/10 Loistava

Stefanny

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Thank you for the excellent rating, Stefanny!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn Express & Suites Fort Worth Downtown! We look forward to hosting you again soon.

10/10 Loistava

Laurel

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 19.12.2023
Laurel, it's fantastic to see a perfect rating for your stay at Holiday Inn Express & Suites Fort Worth Downtown. It appears your experience was excellent, and we hope to have the opportunity to host you again soon. Your satisfaction is our ultimate reward.

2/10 Hirveä

Ty

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
We appreciate your feedback, Ty.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Loistava

Allyson

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
When we arrived there original double queen we booked was not available but the front desk was very accommodating to make up for the issue.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 12.12.2023
Allyson, it's fantastic to hear that the team at Holiday Inn Express & Suites Fort Worth Downtown were able to ensure your comfort and satisfaction during your visit. We take pride in their commitment to providing the best possible accommodation solutions. Thanks for sharing your positive experience. We look forward to seeing you the next time you're in town.

8/10 Hyvä

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The front desk lady Hillary was so helpful and really made the stay great. Her awesome personality and patience helped our trip less stressful!
Yöpyi 2 yötä marraskuussa 2023
Customer Service vastasi 9.12.2023
Aaron, it is heartwarming to hear how Hillary provided exceptional service during your stay at Holiday Inn Express & Suites Fort Worth Downtown. We believe a welcoming personality can greatly enhance a guest's experience, and are thrilled to hear Hillary was able to further enrich your visit. We appreciate your kind words and hope to welcome you again.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 8.12.2023
Your feedback, though conveyed without words, is nevertheless deeply valued. It seems your experience was not up to the high standard we generally aim for. Please feel free to share more information about your stay as we're always open to suggestions for improvement. We hope to have the chance to serve you better in the future.

8/10 Hyvä

Amanda Kay

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice staff great location, clean room. On the other hand not very quiet can hear everything! Walls very thin.
Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 7.12.2023
Amanda, thank you for sharing your appreciation for the cleanliness of your room and the great location of Holiday Inn Express & Suites Fort Worth Downtown. It's also wonderful to hear how our team members impressed you with their friendly service. We regret to hear that some aspects of your stay were less than ideal though. Your feedback about noise levels has been taken into account, as we continuously strive for improvement to ensure a serene environment for all. We hope to have you with us again for a more peaceful experience.

6/10 OK

Chris

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
This is a nicely maintained hotel but it seriously lacks sufficient parking. And, if you drive a truck, good luck finding a parking spot as most are sizes and labeled (painters on the ground) for compact car parking only. One night during my stay, the ONLY available spot was in the driveway in front of the entry doors. I parked there. Thankfully, the front desk staff were VERY understanding. I'm really torn here .. it's a nice hotel in a convenient location, but the parking situation is SO bad, I doubt I would return and instead would look for a different hotel for our next trip to Ft Worth.
Yöpyi 3 yötä joulukuussa 2023
Customer Service vastasi 6.12.2023
Chris, thank you for sharing your feedback. It's gratifying to hear you found the hotel well-maintained and conveniently located. On the other hand, we acknowledge your concerns about vehicle parking, specifically for larger vehicles. While we strive to provide ample parking opportunities for all guests, we understand that availability can sometimes present a challenge. We will certainly consider your comments as we continue to look for ways to enhance our guest experiences. We hope to have another opportunity to serve you on your future trips.

8/10 Hyvä

kathy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cost of parking
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 6.12.2023
Kathy, thank you for your feedback. While we understand your concerns regarding parking fees, they are necessary for maintaining the secure, convenient facility that guests have come to appreciate at Holiday Inn Express & Suites Fort Worth Downtown. We hope this aspect will not deter you from continuing to choose us in the future.

10/10 Loistava

Karlo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 6.12.2023
Karlo, obrigado por reservar um tempo para escrever esta avaliação do Holiday Inn Express & Suites Fort Worth Downtown. Ficamos satisfeitos em saber que sua estadia foi satisfatória. Nossa equipe espera recebê-lo novamente.

10/10 Loistava

Matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was smooth and fast, desk staff over the top polite and interactive with us - we stood and talked with them for a while. Breakfast was what you’d expect. The room was clean, bed comfy - pillows extremely comfortable!
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 6.12.2023
Matthew, it's fantastic to read about your positive experience at the Holiday Inn Express & Suites Fort Worth Downtown. We're glad that you found the check in process efficient and our team members extremely courteous and engaging. We're also delighted to know that our breakfast offerings met your expectations, and that you found the cleanliness of the room and the comfort of the bed and pillows to your satisfaction. We look forward to welcoming you back on your next visit to Fort Worth Downtown.

2/10 Hirveä

Maria

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 23.12.2023
Maria, it's disappointing to see that your experience didn't meet expectations. We understand we may have areas for improvement and would appreciate any specific feedback you have. We are committed to offering our guests a better stay in the future.

10/10 Loistava

Eugenia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The Reunion concert
It was great except for the early morning wake up by the trash company removing the trash bins the big ones.
Yöpyi 2 yötä marraskuussa 2023
Customer Service vastasi 6.12.2023
Eugenia, we appreciate your perfect rating of Holiday Inn Express & Suites Fort Worth Downtown. We're thrilled to hear you had a wonderful stay, aside from the slight disturbance created by the morning waste disposal. Your feedback is invaluable and we will ensure to look into this matter to see where improvements can be made for a more serene ambiance in future. Thank you once again and we hope to welcome you back soon.

6/10 OK

Paola Medina

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
No nos dieron ningún recibo en el Checkout. Y no limpian los cuartos solo te ponen toallas nuevas y ya no te dan jabón nuevo ni papel de inodoro
Yöpyi 6 yötä marraskuussa 2023
Customer Service vastasi 1.12.2023
Paola, agradecemos tus comentarios. Es lamentable tener en cuenta sus comentarios sobre la limpieza y la falta de artículos de primera necesidad. Nuestro objetivo siempre es superar las expectativas y en esta ocasión parece que hay margen de mejora. Tomamos en serio sus comentarios y los abordaremos en consecuencia. Esperamos tener la oportunidad de servirle mejor en el futuro.