Aula

Arvostelut: DoubleTree by Hilton Fort Worth South

3.5 out of 5
DoubleTree by Hilton Fort Worth South
100 Altamesa Blvd East, Fort Worth, TX

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 216 kautta 423 arvostelua" "
Arvosana 8 - Hyvä. 86 kautta 423 arvostelua" "
Arvosana 6 - OK. 52 kautta 423 arvostelua" "
Arvosana 4 - Huono. 35 kautta 423 arvostelua" "
Arvosana 2 - Hirveä. 34 kautta 423 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Hamilton

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This properly does not have security, our stuff was stolen out of our car. I would not recommend this place to anyone. If you care about your safety don't stay here!
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Valued Guest,Thank you for sharing your experience with us, although we are truly disheartened to learn about the unfortunate incident you encountered during your stay. Ensuring the safety and security of our guests is of paramount importance to us, and we deeply regret that we fell short in providing you with the peace of mind you rightfully expected.We take allegations of theft very seriously and have immediately launched a thorough investigation into the matter. Rest assured, we are implementing additional security measures to prevent such incidents from occurring in the future.While we understand your disappointment and frustration, we sincerely apologize for any inconvenience caused. We value your feedback as it helps us identify areas for improvement and strive to offer a safe and enjoyable experience for all our guests.Please know that your concerns have been brought to the attention of our management team, and we are committed to addressing them promptly. We would appreciate the opportunity to discuss your experience further and regain your trust. Should you wish to provide more details or discuss this matter in person, please do not hesitate to contact us directly.Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Sincerely,

6/10 OK

Janice

Huonoa: Palvelut/mukavuudet
I did not like being charged for parking. Very few employees understand English. It is an average place nothing to brag about.
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations.Regarding the parking charges, we apologize for any inconvenience this may have caused. We understand that additional fees can be frustrating, and we appreciate your feedback on this matter. We will review our parking policy to see if there are any adjustments that can be made to improve our guests' experience.Regarding the language barrier you encountered with our staff, we apologize for any difficulties you experienced. We strive to provide a welcoming and comfortable environment for all our guests, and effective communication is essential to achieving this goal. We will address this issue with our team to ensure that language proficiency is improved and that all guests receive the assistance they need.We appreciate your honest assessment of our hotel as an average place. We are constantly working to improve our facilities and services, and your feedback helps us identify areas where we can make enhancements.Thank you again for sharing your thoughts with us. We value your input, and we hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,

10/10 Loistava

Kristy

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I would start here again. Price was a good deal
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Valued Guest,Thank you so much for you positive review! I appreciate your feedback and I look forward to welcoming you back to the DoubleTree by Hilton Fort Worth South Hotel & Conference Center.Sincerely,

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Valued Guest,Thank you so much for you positive review! I appreciate your feedback and I look forward to welcoming you back to the DoubleTree by Hilton Fort Worth South Hotel & Conference Center.Sincerely,

10/10 Loistava

Jeffrey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It would have been nice to have no charge for parking!!!
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 25.3.2024
Dear Valued Guest,Thank you for choosing to stay with us! I appreciate your feedback and I look forward to welcoming you back.Sincerely,

10/10 Loistava

ERIK

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 23.3.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel! We appreciate your business and look forward to your return visit to the area.Sincerely,

6/10 OK

David

It is a bit removed and just an okay experience.
Yöpyi 2 yötä lokakuussa 2023
Mr. Lyons vastasi 21.3.2024
Thank you so much for your stay experience. We appreciate your business. We hope to see you again soon. I will express your experience with the team

10/10 Loistava

Duane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Services were excellent.
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 20.3.2024
Dear Valued Guest,Thank you for your recent review and we look forward to your return visit to Fort Worth, TX!Sincerely,

10/10 Loistava

Thelma

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel! I enjoyed my stay. The staff was amazing and super friendly and helpful.
Yöpyi 2 yötä maaliskuussa 2024
Hotel General Manager vastasi 20.3.2024
Dear Valued Guest,Thank you for your recent review and we look forward to your return visit to Fort Worth, TX!Sincerely,

10/10 Loistava

Jacob

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 20.3.2024
Dear Valued Guest,Thank you for your recent review and we look forward to your return visit to Fort Worth, TX!Sincerely,

6/10 OK

Nolan

The room was nice and clean just the road was very noisy all night hard to get any sleep.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 18.3.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South! I appreciate your feedback and I look forward to your return!

4/10 Huono

Stephen, Carlsbad

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is now second Hilton brands hotel we have stayed in with lackluster results. Property apparently was a Holiday Inn, and was purchased and renovated. While it did feel updated, it felt like it was a rushed job, and not really finished correctly. Exposed wiring on the a/c unit, poor paint work, and just not clean in general. Stayed two nights and the room was never touched by staff. Area of town is not good. Mostly industrial, but it’s a somewhat rough area of Fort Worth. Pretty good drive to get to anything around I-30. Would not stay here again.
Yöpyi 2 yötä maaliskuussa 2024
Christina Schwiebert vastasi 16.3.2024
Dear Stephen,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience at our property did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay.We sincerely apologize for the issues you encountered with the condition of your room. This falls well below the standards we strive to maintain, and we appreciate you bringing it to our attention. Rest assured, we will address these concerns with our maintenance and housekeeping teams to ensure that similar issues do not occur in the future.Regarding the location of our property, we understand that the surrounding area may not have met your preferences. We always aim to provide accurate information about our location to help guests make informed decisions about their stay, and we regret any disappointment caused by the area's industrial nature.Your feedback is invaluable to us as we continuously strive to improve the experience we offer to our guests. We hope that you will consider giving us another chance to exceed your expectations in the future. If you do decide to give us another opportunity, please don't hesitate to reach out to our team directly so that we can ensure your next stay is nothing short of exceptional.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back and restore your faith in our hotel.Warm regards,Chriistina Schwiebert

6/10 OK

Amber

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Christina Schwiebert vastasi 16.3.2024
Amber,Dear [Guest's Name],Thank you for taking the time to provide us with your feedback. We appreciate your honesty and value your perspective on your recent stay with us.While we're pleased to hear that your overall experience was satisfactory, we also acknowledge that there were aspects of your stay that fell short of your expectations, resulting in a 3 out of 5 rating. Your feedback is essential to us as we continually strive to improve our services and enhance the guest experience.We apologize for any shortcomings you may have encountered during your stay. Please know that we take your comments seriously and will use them as an opportunity to identify areas for improvement and make necessary adjustments.We hope that you will consider giving us another opportunity to exceed your expectations in the future. If you decide to stay with us again, please don't hesitate to reach out to our team directly so that we can ensure a more positive and memorable experience for you.Thank you once again for sharing your feedback, and we look forward to the possibility of welcoming you back for an improved stay.Warm regards,

10/10 Loistava

Cassandra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved it, doors should be shaved so that they can be shut properly.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 11.3.2024
Dear valued guest,Thank you for sharing your feedback with us! We're delighted to hear that you loved your stay at our hotel.Your suggestion regarding the doors is greatly appreciated. We will definitely take this into consideration as we strive to continuously improve our facilities and ensure a more comfortable experience for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Warm regards,

10/10 Loistava

Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved that it was right off the expressway and we could get on and off quickly.
Yöpyi 4 yötä maaliskuussa 2024
Front Desk Team vastasi 9.3.2024
We thank you so much for your stay with us. We are glad that you enjoyed your stay with us. We hope to see you again.

4/10 Huono

Brittni

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 13.3.2024
Dear Valued Guest,Thank you for your for your recent feedback. We appreciate your business and look forward to your return visit to Fort Worth, TX!Sincerely,

8/10 Hyvä

Russell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were prompt, very professional and polite during check in. The gentleman who checked me in got me a nice quiet room.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 8.3.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate your business and look forward to your return visit!Sincerely,

6/10 OK

Carlos

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Hotel General Manager vastasi 8.3.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate your business and look forward to your return visit!Sincerely,

4/10 Huono

Kahleigh

Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 24.3.2024
Dear Valued Guest, Thank you for your recent review! We greatly appreciate your business, and we look forward to welcoming you back to our hotel in the near future.Sincerely,

10/10 Loistava

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Best hotel in the area.
Yöpyi 1 yön maaliskuussa 2024
Hotel General Manager vastasi 3.3.2024
Dear valued guest,Thank you for sharing your wonderful experience with us! We look forward to welcoming you back and ensuring that your next stay with us is just as enjoyable as this one.Warm regards,

4/10 Huono

Taylor

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No complimentary breakfast or any signs that indicate breakfast is not in fact complimentary. A bill for $50 for 2 people, with no wait staff or service and a cold breakfast of sausage and eggs is a bit pathetic.. also there was a leak in the bathroom of the room I stayed in
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 27.2.2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the disappointing experience you encountered, as it falls short of the standards we strive to maintain.We understand the importance of transparency regarding our amenities and charges, and we regret any confusion regarding the breakfast offering. Your concerns regarding the lack of wait staff, the quality of the breakfast, and the presence of a bathroom leak are taken seriously, and we assure you that we are addressing these issues with our team to ensure they are rectified promptly.Please know that your feedback is invaluable to us as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,General Manager

4/10 Huono

Crystaleigh

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was not what I expected from a Doubletree. The room that we had to wait until 3pm to get, was dirty & not cleaned properly before we were given keys. The staff, especially management, was unprofessional & unhelpful in general. Will never stay here again!!
Hotel General Manager vastasi 27.2.2024
Dear Valued Guest,We are deeply sorry to learn about your disappointing experience during your recent stay with us. Your feedback regarding the cleanliness of your room and the professionalism of our staff, particularly our management team, is concerning and not reflective of the high standards we aim to uphold at our hotel.Please accept our sincerest apologies for any inconvenience or frustration caused by the condition of your room upon arrival and the level of service you received. Rest assured, we are taking immediate action to address these issues internally to prevent any recurrence in the future.We truly value your feedback as it helps us identify areas for improvement and ensures that we are consistently delivering the exceptional service that our guests expect and deserve. We understand if you choose not to stay with us again, but we hope to have the opportunity to regain your trust and welcome you back in the future to provide you with the superior experience you should have received from the outset.Warm regards,

2/10 Hirveä

Billie

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Late food and housekeeping
Yöpyi 1 yön helmikuussa 2024
Front Desk Team vastasi 24.2.2024
Thank you for staying with us in Fort Worth. We appreciate you taking a moment to share your experience with us. Please accept our sincere apology for the issues you experienced. We have shared your comments with our executive team for additional follow up. We appreciate you bringing these matters to our attention and hope you will give us another opportunity in the future!

10/10 Loistava

Rafael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth Hotel & Conference Center. We appreciate your positive review, and we look forward to welcoming you back for Fort Worth, TX!Sincerely,

10/10 Loistava

Beatriz

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Everything in our room was very clean but hall was dirty also didn’t know they have a parking charge until I got there
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 19.2.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate your business, and we look forward to welcoming you back to our hotel.Sincerely,

10/10 Loistava

Wanita

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice upgrades.
Yöpyi 1 yön helmikuussa 2024
Hotel General Manager vastasi 19.2.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate your business, and we look forward to welcoming you back to our hotel.Sincerely,

6/10 OK

Candace

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stay was good for a short time room was clean and staff was prompt and friendly
Yöpyi 3 yötä helmikuussa 2024
General Manager vastasi 19.2.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate your business, and we look forward to welcoming you back to our hotel.Sincerely,

10/10 Loistava

Doyle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very accessible from 35W. Very clean establishment. And gret customer service
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 13.2.2024
Dear Valued Guest,Thank you for choosing the Hilton Fort Worth Hotel & Conference Center! I appreciate your business and I look forward to welcoming you back to Fort Worth, TX!Sincerely,

8/10 Hyvä

Daniel

Yöpyi 2 yötä helmikuussa 2024
Mr. Lyons vastasi 21.3.2024
Thank you so much for expressing your experience with us. We hope to see you again soon.

10/10 Loistava

Kenneth

Yöpyi 1 yön helmikuussa 2024
Mr. Lyons vastasi 21.3.2024
We thank you for expressing your experience with us. we are glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Loistava

gerald

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Road noise
Yöpyi 5 yötä helmikuussa 2024
General Manager vastasi 6.2.2024
Dear Valued Guest,Thank you for choosing the DoubleTree By Hilton Fort Worth South Hotel & Conference Center. I look forward to your return and thank you for your 5 our 5 rating!Sincerely,

10/10 Loistava

Pershea

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Hotel General Manager vastasi 7.2.2024
Dear Valued Guest,Thank you for your recent positive review of our hotel. I look forward to welcoming you back on your next visit to Fort Worth, TX!Sincerely,

10/10 Loistava

Juanita

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very clean
Yöpyi 3 yötä tammikuussa 2024
General Manager vastasi 26.1.2024
Dear Valued Guest,Thank you for choosing the DoubleTree by Hilton Fort Worth South! I appreciate your business and I look forward to your return visit to Fort Worth, TX!Sincerely,

10/10 Loistava

Jacob

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel once inside was nice and clean. The area is just real desolate with little to no amenities. I’m not going to say it was unsafe seeming but just remote in ways. Would stay there again just a little obscure and off the beaten path.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 21.1.2024
Dear Valued Guest,Thank you so much for taking the time to share your positive review of your stay at DoubleTree by Hilton Fort Worth South Hotel & Conference Center! We're delighted to hear that you had a great experience with us. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any additional comments you'd like to share, we'd love to hear more. Safe travels!Sincerely,

10/10 Loistava

judith

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like my stay at double tree by hilton very safe and quiet location.
Yöpyi 1 yön tammikuussa 2024
Front Desk vastasi 12.1.2024
Thank you for choosing to stay with us and we are glad to hear you enjoyed your stay. We hope to see you again soon.

6/10 OK

Kerri

Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 21.1.2024
Dear Valued Guest,Thank you for providing your feedback on your recent stay at DoubleTree by Hilton Fort Worth South Hotel & Conference Center. We appreciate you taking the time to share your thoughts with us.We're sorry to learn that your experience was not a perfect 5 out of 5. Your feedback is valuable to us, and we would love to understand more about your stay to see where we can improve. If there are specific areas that you feel need attention or if there's anything we can do to make your next stay more enjoyable, please feel free to share. We're committed to providing the best possible experience for our guests, and your input helps us in that process.We hope to have the opportunity to welcome you back in the future and exceed your expectations. Thank you again for choosing DoubleTree by Hilton Fort Worth South Hotel & Conference Center.

4/10 Huono

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
No reason parking would be 10$ a day. The breakfast was a 22$ per person buffet with the quality of a continental breakfast at best and our AC didn't work.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 31.12.2023
I'm truly sorry to hear about the inconveniences you experienced during your stay. It's disappointing that the parking fee was unexpected and that the quality of the breakfast didn't match the price. Additionally, the malfunctioning AC must have been uncomfortable. Your feedback regarding these issues will be shared with the management team to address these concerns and ensure improvements are made. Thank you for bringing these matters to our attention. We hope to have the opportunity to make things right for you in the future.

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 31.12.2023
Thank you for your lovely feedback! I am honored to hear that you enjoyed your stay with us at the DoubleTree Fort Worth.We would love for you to come back and visit us again in the future!

2/10 Hirveä

Samantha

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Worse place to stay
Worse stay I've had in years. The hotel fails to live up to the reviews and descriptions online. I prepaid for buffet breakfast only to learn they don't do buffets on weekdays, the staff was rude, asked several times and wasn't told about the breakfast till we went the next morning to eat. No refunds were allowed so it was just 50 dollars I lost. Parking fee a joke, no reason we should be paying an additional 10 dollars to park when we are guests at the hotel.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 31.12.2023
Your feedback is incredibly valuable, and I'll ensure it's shared with the management team to address these issues and prevent similar occurrences in the future. We deeply apologize for the inconvenience caused and hope for the chance to make it right if you decide to stay with us again in the future.

10/10 Loistava

Pete

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome time Great staff bartender was not a people person rude but hotel was great
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 28.12.2023
Thank you for sharing your experience! We're delighted you had an awesome time and enjoyed the hotel. We apologize for any inconvenience caused by the bartender and appreciate your feedback. We hope to welcome you back soon for another great stay!

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
It was ok, room seemed a little run down but bed was very comfortable. Condition of fold out couch mattress was terrible, had my daughter sleep on couch itself instead because the mattress was so old/bad.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 25.12.2023
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the condition of the room, particularly the fold-out couch mattress.We're delighted to hear that you found our staff and service commendable, as well as the overall comfort of the bed. Please be assured that we take your comments seriously and will address the issues you've raised to enhance our guests' experience in the future.Your input is invaluable to us, and we hope to have the opportunity to welcome you back for an improved stay that exceeds your expectations. If there's anything specific you'd like us to note for your next visit, please don't hesitate to let us know. We truly value your patronage and hope to provide you with a more enjoyable experience on your next stay.

10/10 Loistava

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Professional staff.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 25.12.2023
Thank you! We're delighted you enjoyed your stay with us.

8/10 Hyvä

Javier

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had previously stayed at this location and over all was a good experience. Good location, right off highway but quite enough and seemed safe as well. Will be staying again for sure.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 25.12.2023
We're thrilled you had a good experience! Looking forward to hosting you again soon.

10/10 Loistava

Denise

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 19.12.2023
Thank you for your lovely feedback! I am honored to hear that you enjoyed your stay with us at the DoubleTree Fort Worth.We would love for you to come back and visit us again in the future!

10/10 Loistava

Rhonda, San Angelo

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was super sweet. Room was clean and comfortable. Will be back!
Yöpyi 2 yötä joulukuussa 2023
Front Desk Team vastasi 18.12.2023
This is wonderful to hear! We're delighted that you had a pleasant experience with our staff and found your room clean and comfortable. We can't wait to welcome you back on your next visit!

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Front Desk Team vastasi 17.12.2023
We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

8/10 Hyvä

Miriam

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We didn't really spent time at the hotel but we have actually stayed here twice already and its calm and relaxing.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 17.12.2023
Thank you for your loyalty! We're delighted to hear that you've found our hotel to be a calm and relaxing place during your stays. We appreciate your continued support and hope to welcome you back again soon.

8/10 Hyvä

Alphonso

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I liked the location, the layout and interior design. My only dislikes were that the key card reader had trouble reading at times and one of the rooms i rented door didn't completely close automactically without being forced. So it was very possible to go out for the day and have your room open for anyone to go inside without your knowledge if you didn't remember physically pull the door close but everything else was great. Overall i would stay again for the price range.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 17.12.2023
Thank you for your feedback! We're glad you enjoyed our location, layout, and interior design. We apologize for the inconvenience with the key card reader and the issue with the door. Your comments will help us improve. We appreciate your understanding and hope to welcome you back for another positive experience considering our price range.

8/10 Hyvä

Tamera, Aledo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I did not like the traffic from 35.
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 17.12.2023
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.

8/10 Hyvä

PRISCILLA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quiet
Yöpyi 1 yön joulukuussa 2023
Front Desk Team vastasi 17.12.2023
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.