Everyone was friendly.
I was asked for another $30 to upgrade to a river view room. I said I didn’t care about the view and was told we could climb 3 floors to our room or pay the $30 for a ground level River upgrade. So I had to pay the $30 because neither I nor my husband can climb 3 flights of stairs!
When I tried to call the front desk, I discovered that the phone didn’t have a cord! I called from my cell and after asking my original questions, told the man about the missing cord. His reply was that maintenance would deal with it the next day. 3 days later, we left and the phone still didn’t have a cord.
Our last night there, we had someone banging on the door; front door, back door, front door, on and on but they would hide. I tried several times to catch them but couldn’t. I tried to call the desk at 10pm (with my cell) and didn’t get an answer! I finally saw 2 boys and talked to them and watched as they went into a room. One more loud bang on the door. I was going to call the police but it never happened again.