Ulkouima-allas avoinna 9.00–18.30, aurinkotuoleja

Arvostelut: Best Western Regina Elena

4 out of 5
Best Western Regina Elena
Via Milite Ignoto 44, Santa Margherita Ligure, GE

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 207 kautta 431 arvostelua" "
Arvosana 8 - Hyvä. 163 kautta 431 arvostelua" "
Arvosana 6 - OK. 45 kautta 431 arvostelua" "
Arvosana 4 - Huono. 10 kautta 431 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 431 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tommi

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä kesäkuussa 2023

10/10 Loistava

Jaana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel and staff were great from the very first time we entered. Gian Paolo at the reception was all smiles from arrival to departure! Since arriving to Santa Margherita we knew we wanted to stay there longer than planned and Gian Paolo made some arrangements to make that happen for us. We got great restaurant recommendations and magnificent service through our 3 night stay. The hotel itself was also beautiful. We had our own rooftop balcony in our room and the roof swimming pool/jacuzzi area was great with a good view of the sea and town. The hotels own private beach was also well priced and nice. Short walk to the center of town and a bus to Portofino leaves right in front of the hotel. All in all I highly recommend this hotel to anyone going to Santa Margherita Ligure!
Yöpyi 2 yötä heinäkuussa 2019
Frà vastasi 14.11.2019
Dear Mrs. Jaana, we have no words to thank you for this extremely kind and touching review on your stay at the Regina Elena. Especially Gian Paolo is very grateful for the wonderful words you dedicated to him. It's a great pleasure to know we managed to make your stay extraordinary and look forward to your next visit. With our warmest regards, Francesca Guest Relation Officer

8/10 Hyvä

Anu

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli lähellä Portofinoa
Runsas aamiainen ja siisti ranta aivan vieressä. Osa huoneista on remontoitu ja esim. 3 hengen huoneissa on kokoeroja! Hyvät kulkuyhteydet.
Yöpyi 3 yötä kesäkuussa 2017

10/10 Loistava

Karen

I liked the quiet location on the sea but away from the main piazza of Santa.
Yöpyi 5 yötä maaliskuussa 2024

8/10 Hyvä

Pina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Noel Ortega

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property has an amazing location just 10 minutes driving distance from Portofino. Staff was incredible and helped us with our bags and even get a taxi to go to Portofino. Parking on site, room with an incredible view, and even let us use some bikes for free to explore around!
Yöpyi 1 yön marraskuussa 2023
fr vastasi 18.11.2023
Dear Noel Ortega, thank you ever so much for this beautiful feedback! We are delighted to come to know you had an enjoyable time at the Regina Elena and a relaxing stay.We hope that you'll keep a lovely memory of it and that you'll come again soon for another unforgettable holiday with us!With our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Alexander

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä marraskuussa 2023

10/10 Loistava

Jean Marc

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beau séjour, rien à reprocher et un bel accueuil en français. Personnel courtois et attentionné.
Yöpyi 1 yön lokakuussa 2023
fr vastasi 18.11.2023
Cher Monsieur Jean Marc, nous Vous remercions chaleureusement pour ces commentaires très gentils et élogieux, qui nous aideront à continuer dans cette direction.Nous sommes ravis d'apprendre que votre séjour a dépassé complètement vos attentes.Dans l'espoir d'avoir le plaisir de Vous accueillir de nouveau bientôt à notre hôtel, nous Vous envoyons nos salutations les plus sincères.FrancescaGuest Relation Officer

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was an interesting historic, family-owned hotel with lots of charm
Yöpyi 1 yön lokakuussa 2023
fr vastasi 18.11.2023
Dear Mrs. Amanda,It is our proud and deep pleasure to realize you were seduced by the charming history of our hotel, which dates back to the beginning of last century.We are very grateful for this wonderful review and would like to thank you very much.Hoping to be able to welcome you again very soon,With our sincerest regards.FrancescaGuest Relation Officer

8/10 Hyvä

David

Yöpyi 4 yötä lokakuussa 2023

10/10 Loistava

beverly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The front staff service was outstanding!! And they are the reason that made my day at the Regina Elena hotel so amazing. They were so kind and helpful and smiled and laughed so easily. The location absolutely fabulous, and the room was clean and quiet and the beds were very comfortable. I will definitely recommend this hotel, and will certainly stay here again upon a return trip to Santa Margherita Ligure.
Yöpyi 2 yötä lokakuussa 2023
fr vastasi 18.11.2023
Dear Mrs. Beverly, we really have no words to thank you for these wonderful comments, which go straight to our heart!We are fond of our job and staying with our guests and spending some lovely moments together is the part that we love the most.We do hope you will come and stay with us again soon.With our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Doreth

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Great location with nice seaview from balcony. Great breakfast, lots of choices. Attentive staff to address your needs. Room stocked basic supplies, including a fridge with optional purchase items. would have preferred more better A/C options; there was seabreeze but inconsistent. Near portofino; a bus ride or long walk for those who enjoy walking. Near center of town,; a moderate walk away. Near train station. a low taxi fare away. Beautiful Beach side that includes lawn chair and towels. Beach cafe could use some updating. A great stay away from the portofino's tourist haven.
Yöpyi 3 yötä lokakuussa 2023
fr vastasi 18.11.2023
Dear Doreth, thank you very much for your excellent rating, your interesting comments and your detailed description of our hotel!We are pleased to see you enjoyed our facilities and service, and that you loved especially our staff's friendliness, always willing to help and satisfy your requests.Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Anna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bellissima camera con il balcone, fronte spiaggia, parcheggio, piscina con la vista
Yöpyi 1 yön lokakuussa 2023
fr vastasi 18.11.2023
Grazie infinite, gentilissima Signora Anna per questa stupenda recensione. Siamo sempre felici quando capiamo di essere riusciti a superare completamente le aspettative dei nostri Ospiti.Torni a trovarci presto per trascorrere un'altra piacevole permanenza al Regina Elena!Con i nostri più cordiali saluti.FrancescaGuest Relation Officer

10/10 Loistava

Olivier

Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Alexa

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
This was the loudest hotel I’ve ever stayed if. There were people loudly talking all night, the vacuum outside our room, and there was a loud banging that woke me up. You could literally hear everything going on on your floor. The front desk staff was nice and the only positive experience we had. The breakfast buffet looked so gross I was flabbergasted people were eating it. Decent location but needs some improvements.
Yöpyi 2 yötä elokuussa 2023
fr vastasi 18.11.2023
We are so sorry, dear Mrs Alexa to read your comments.We try to do our best to guarantee the most relaxing and comfortable stay to all of our guests, but some noises unfortunately do not depend on our will. Anyway, our reception is open 24 hours a day and you can ask our staff to intervene, at night as well. A second option could have been to ask the reception to change your room. We would have done it with great pleasure, according to our availability.Thanking you for your kind words referred to our staff and hoping to be able to welcome you again in the future to offer you a superior experience.With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Angel nicolas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Un sitio ideal para unas vacaciones
Muy cómodo y uk buen trato Buen servicio y una ubicación ideal Volveré
Yöpyi 3 yötä elokuussa 2023
fr vastasi 18.11.2023
Muchísimas gracias por este comentario magnifico, Señor Angel! Estamos encantados de leer que su estancia fue perfecta y que le gustò mucho nuestro hotel con los servicios y las instalaciones.Esperamos poder acogerla nuevamente pronto con mucho gusto.Con nuestros saludos muy cordiales.FrancescaGuest Relation Officer

8/10 Hyvä

Inge

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Our Room was verry small and has no cupboard
Yöpyi 7 yötä elokuussa 2023
fr vastasi 18.11.2023
Dear Inge, Thank you for your very good rating. We are sorry that your room was not up to your expectations. Our bedrooms are all different for size and decor; we would have been pleased to show you a different one if we had known that you were not happy, as the complete satisfaction of our guests is really important to us and the main goal of our daily job.Hoping to have a chance to welcome you again and offer you a superior experience,With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Miguel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great view and near to restaurants
Yöpyi 1 yön elokuussa 2023
fr vastasi 18.11.2023
Thank you so much for your excellent rating, dear Mr. Miguel.We are very glad to understand that you had a perfect stay at our hotel.Looking forward to welcoming you again,With our kindest regards.FrancescaGuest Relation Officer

6/10 OK

alberto

Hyvää: Henkilökunta ja palvelu
struttura ben gestita. strutture un po datate necessitano di poderoso intervento di ammordenamento.
Yöpyi 1 yön heinäkuussa 2023
fr vastasi 18.11.2023
Grazie molte, gentile Sig. Alberto per il suo riscontro ed anche per la sua segnalazione che accettiamo con sincero spirito costruttivo.Vorremmo tranquilizzarla però sul fatto che ogni anno la nostra direzione si impegna ad intervenire con lavori di ammodernamento o ristrutturazione, delle parti dove ciò sia necessario per poter garantire ai nostri Ospiti un soggiorno confortevole ed all'altezza delle esigenze più moderne.Sperando di poterla accogliere nuovamente presto, le porgiamo i nostri più cordiali saluti.FrancescaGuest Relation Officer

10/10 Loistava

Lucinda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat

10/10 Loistava

Daniela

Ottimo posto per rilassarsi
Yöpyi 1 yön heinäkuussa 2023
fr vastasi 18.11.2023
Grazie molte per il suo ottimo giudizio, gentilissima Signora Daniela. Siamo felici di essere riusciti a regalarle un soggiorno rilassante e ci auguriamo che vorrà ripetere presto questa esperienza al nostro hotel.Con i nostri più cordiali saluti.FrancescaGuest Relation Officer

10/10 Loistava

Patrick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The ocean views were amazing, staff was wonderful and the breakfast was good. The pool had amazing views as well. I didn’t like $50 for beach chairs and how the hotel didn’t offer free filter water.
Yöpyi 1 yön kesäkuussa 2023
fr vastasi 18.11.2023
Thank you so much, dear Mr. Patrick for your feedback, of great value to us. We are very glad you enjoyed our fantastic location allowing unforgettable views on the Tigullio Gulf and the friendliness of our staff; thank you for your beautiful words!Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Marc J

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The view is spectacular!
Yöpyi 2 yötä kesäkuussa 2023
fr vastasi 18.11.2023
Dear Mr. Marc, thank you very much for your excellent rating!We are very pleased that you enjoyed your stay and that you loved our stunning panorama so much!Come back soon for a new lovely experience at our hotel, we look forward to it!Kind regards.FrancescaGuest Relation Officer

8/10 Hyvä

Ahmad

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely and convenient option to visit Portofino
Lovely and convenient option to visit Portofino
Yöpyi 1 yön kesäkuussa 2023
fr vastasi 18.11.2023
Thank you so much, dear Mr. Ahmad, for your nice words.We are pleased to come to know you had a relaxing time at our hotel.We hope we'll have the opportunity to welcome you again soon.With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

dirnez

Yöpyi 1 yön toukokuussa 2023

8/10 Hyvä

Gabriela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Buen hotel, buena ubicación. Tuvimos un problema con la logística de nuestras maletas y con la ropa de cama del sofá cama. Pero fue resuelto.
Yöpyi 2 yötä huhtikuussa 2023
fr vastasi 18.11.2023
Muchas gracias estimada Señora Gabriela, por su evaluación muy buena que recibimos con mucho placer.Esperamos poder hospedarla nuevamente pronto.Con nuestros saludos más cordiales.FrancescaGuest Relation Officer

10/10 Loistava

frederick, Newberry Park

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent Staff Exceptionally helpful and inviting Lovely stay … recommend it highly
Yöpyi 2 yötä huhtikuussa 2023
fr vastasi 18.11.2023
Dear Mr. Frederick,Thank you ever so much for your rewarding comments!We are delighted to see that you had a lovely stay at the Regina Elena and that you felt so warmly welcome by our staff. It was a great pleasure to have you among us!Come and see us again soon, we look forward to it!With our sincerest regards.FrancescaGuest Relation Officer

10/10 Loistava

frederick, Newberry Park

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was wonderfully helpful.
Yöpyi 2 yötä huhtikuussa 2023
fr vastasi 18.11.2023
Thank you very much, dear Mr. Frederick!Your beautiful words go straight to our hearts and will help us to continue with the same passion and commitment!We look forward to your next visit,With our warmest regards.Francesca

10/10 Loistava

Martin

Yöpyi 1 yön marraskuussa 2022

2/10 Hirveä

Amira

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were pretty gross. .. Dust everywhere. Lots of stains on the carpet. Large bed but only two extremely small pillows. Smelled like smoke which was nauseating. Shower had what seemed to be mole stains Tried to turn on the ac to help with the smoke smell but ac even barely worked. Cheap hotel room but not even worth it.
fr vastasi 14.11.2022
Dear Mrs. Amira thank you for your feedback.We do accept your constructive criticism, but we would like to object something.We hardly believe that the room was not clean as you describe, because we always pay deep attention to the cleanliness and hygiene of every room and of every single part of the hotel. As you can read from many other reviews, this is usually very appreciated. We apologize if you did not think the same.We have different pillows to choose among; it would have been enough to ask the reception and we would have been pleased to give you a different pillow. None of our rooms have a carpet, so we do not understand what you are talking about. In addition, the air conditioning is obviously in November off, as the temperature is not that high and many people ask for the heating. Anyway, if you had told us about your dissatisfaction, we would have been more than happy to offer you a different room, according to availability. The complete happiness and satisfaction of our guests is something we really have at heart.Best regards.FrancescaGuest Relation Officer

10/10 Loistava

François

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très bien
Yöpyi 2 yötä syyskuussa 2022
fr vastasi 14.11.2022
Notre grand merci, cher Monsieur François, pour ce commentaire très élogieux.Nous sommes enchantés de savoir que votre séjour chez nous a été parfait.Nous espérons avoir le plaisir de vous accueillir de nouveau bientôt à notre hôtel.Avec nos salutations les plus cordiales.FrancescaGuest Relation Officer

10/10 Loistava

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great view from our room. Hotel booked us a taxi service when we arrived at the nearby train station. Definitely recommend.
Yöpyi 1 yön syyskuussa 2022
fr vastasi 14.11.2022
Thank you ever so much, dear Mr. Kevin.We are delighted to see you had a perfect time at the Regina Elena and that we managed to meet all your needs and expectations.We hope to welcome you back again soon.With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Thomas, Mont Tremblant

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff is outstanding. We were treated superbly by the front desk staff especially, and other staff that we interacted with. Location is great on a private beach with superb views. Great walk to Portofino, but staying here provided much more accessibility to local restaurants and shopping. Highly recommend this for your trip to the Italian Riviera.
Yöpyi 1 yön syyskuussa 2022
fr vastasi 14.11.2022
Dear Thomas we can't find the words to thank you for such a beautiful comment; we are really very grateful. We are so happy to come to know that you were seduced by the warmth and the friendliness of our staff, and that you appreciated our convenient location, offering breathtaking views on the Tigullio Gulf.Looking forward to welcoming you back to the Regina Elena, with our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Elias

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and great hospitality
Yöpyi 3 yötä syyskuussa 2022
fr vastasi 14.11.2022
Thank you ever so much, dear Elias!We are happy to receive your feedback and to see everything was perfect.Come again soon to spend a new wonderful period at our hotel, in our company!With our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Carli

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2022

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2022

6/10 OK

Sam

Huonoa: Majoituspaikan kunto ja tilat
Der var myrer på værelset
Yöpyi 3 yötä elokuussa 2022
fr vastasi 14.11.2022
Dear Sam, thank you for your feedback. We also accept with pleasure and constructive spirit the not so positive comments, but we would like to make it clear that a few ants could easily come in every part of the world, if you have real plants on your balcony! Anyway, our staff, as always, did his best to solve this issue as soon as you told us.Best regards.FrancescaGuest Relation Officer

10/10 Loistava

Nyree

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was beautiful! The staff was very helpful and welcoming. We loved the pool and the beach. We will definitely come back j in the future. Breakfast in the morning had the essentials.
Yöpyi 3 yötä elokuussa 2022
fr vastasi 14.11.2022
Dear Nyree,Thank you very much for your feedback: we value it a lot!We are so glad to find out that you enjoyed thoroughly your stay at the Regina Elena, appreciating the service, the facilities and...the company of our staff.We look forward to your next visit.With our kindest regards.FrancescaGuest Relation Officer

8/10 Hyvä

Lindsey

Yöpyi 1 yön elokuussa 2022

10/10 Loistava

Brad

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff who accommodated all of our request, great private beach across the road accessed through a little tunnel under the hotel, and the area is breathtaking
Yöpyi 2 yötä elokuussa 2022
fr vastasi 14.11.2022
Dear Mr. Brad, We are delighted to see we managed to deliver a very professional service, making your stay very satisfactory. This is the main goal of our daily job!We do hope you will plan to come back soon to our hotel, to enjoy a new wonderful experience with us.With our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Jonathan, Manaus

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Em frente a praia e 300 metros do centro . Possui uma piscina com excelente vista . A propriedade é antiga portanto tem as questões relacionadas a propriedade antiga .
Yöpyi 1 yön heinäkuussa 2022
fr vastasi 14.11.2022
Thank you ever so much....Obrigados....for this excellent rating!We look forward to welcoming you back to our hotel to enjoy another spectacular holiday!With our kindest regards.FrancescaGuest Relation Office

10/10 Loistava

Rinat

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you to the stuff and the management to go above and beyond to satisfied our needs and make our stay unforgettable.
Yöpyi 7 yötä heinäkuussa 2022
fr vastasi 14.11.2022
Dear Rinat, you can't imagine how happy we are, when we understand we managed to exceed all of your expectations, making your stay an extraordinary one.We do hope you will plan to come again to our hotel, to enjoy a new unforgettable experience.With our warmest regards.FrancescaGuest Relation Office

10/10 Loistava

Julie

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here are incredibly friendly - they went above and beyond. The hotel itself is also great - the pool has the best view! We went up every morning to start our day right. The food at the restaurant was delicious - you should try dinner at least once while there; breakfast was a huge spread to choose from. Great access to their own beach. No bad things to say about this experience - we will definitely choose to stay here again if our travels take us back to Santa Margherita, Liguria, Italy!!!
Yöpyi 5 yötä kesäkuussa 2022
fr vastasi 14.11.2022
Dear Mrs. Julie, we are so grateful for such wonderful comments, especially regarding our staff.You are motivating all of our efforts and giving us new energy to keep working in the same way and with the same enthusiasm. Thanks a lot and come and see us again soon!With our warmest regards.FrancescaGuest Relation Officer

2/10 Hirveä

Thomas, howard beach

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we were limited to spending 1 hour a day at the pool,absurd.
Yöpyi 3 yötä kesäkuussa 2022
fr vastasi 14.11.2022
Dear Thomas, thank you for your review.To guarantee a safe distance among the lounge beds and a relaxing stay by the swimming pool to everybody, we have sixteen places on the rooftop; we ask the reservation of a time slot of 90 minutes per day per room, so that during the day all guests can enjoy it. This is the reason, as we had explained at the check in. Anyway, according to availability, two or more time slots per day could have also been possible.Best regards.FrancescaGuest Relation Officer

10/10 Loistava

Antony

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The staff was very friendly. There was a taxi strike on the day we checked out and the person at the front desk made multiple calls until he was able to find us a cab to the train station.
Yöpyi 1 yön heinäkuussa 2022
fr vastasi 14.11.2022
Dear Antony, we have no words to thank you for your beautiful words. We really appreciate them a lot.We were delighted to find a solution for you finally and to satisfy your needs and requests; it is the true mission of our daily job!Looking forward to welcoming you again, with our kindest regards.FrancescaGuest Relation Officer

6/10 OK

Lisa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
We stayed overnight to catch a flight the next day. The hotel is clean but the shower had mold in it. A little bleach would solve the problem. The staff were very helpful and friendly.
Yöpyi 1 yön heinäkuussa 2022
fr vastasi 14.11.2022
Thank you for your comments, dear Mrs. Lisa. We straight away solved the problem you had in the shower, for which we deeply apologize, because we do pay a lot of attention to the perfect cleanliness and the hygiene of all the rooms and the common parts of our hotel.We hope to welcome you again for a longer period; your experience will be even nicer!With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

roxanne, Henderson

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Good value for the time that we went. Staff is helpful, efficient and friendly. Rooms are small but clean. We had the sea view/ terrace room which is well worth the extra cost. Be prepared for road noise as the hotel is right beside it.
Yöpyi 1 yön heinäkuussa 2022
fr vastasi 14.11.2022
Dear Roxanne, thank you so much for this excellent feedback, of great importance to us as it allows us to understand we managed to make your stay extraordinary and special.The road beside our hotel is luckily only leading to Portofino and usually at night the noise is very tolerable.Thanking you again particularly for your very nice words about the staff and looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

10/10 Loistava

Sergio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice place, amazing breakfast and the staff is super helpful.
Yöpyi 1 yön heinäkuussa 2022
fr vastasi 14.11.2022
Thank you ever so much, dear Sergio! We are so grateful for such a lovely comment and for your beautiful words about the staff. We are pleased you had a great time at the Regina Elena and hope you will be coming back soon.With our warmest regards.FrancescaGuest Relation Officer

10/10 Loistava

Linda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location
Yöpyi 1 yön kesäkuussa 2022
fr vastasi 14.11.2022
Thank you ever so much, dear Mrs. Linda for this excellent rating. Come again soon to enjoy a new marvelous experience at our hotel and our incredible panorama.With our kindest regards.FrancescaGuest Relation Officer

2/10 Hirveä

Paul

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2022