Sisäuima-allas

Arvostelut: Quality Inn Gaylord

2.5 out of 5
Quality Inn Gaylord
137 West St, Gaylord, MI

Arvostelut

6,4
Arvosana 10 - Loistava. 128 kautta 849 arvostelua" "
Arvosana 8 - Hyvä. 253 kautta 849 arvostelua" "
Arvosana 6 - OK. 208 kautta 849 arvostelua" "
Arvosana 4 - Huono. 150 kautta 849 arvostelua" "
Arvosana 2 - Hirveä. 110 kautta 849 arvostelua" "

6,6/10

Siisteys

7,4/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

6,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sharleen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel
Yöpyi 1 yön helmikuussa 2024
se vastasi 23.3.2024
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found our hotel to be nice. We look forward to seeing you in your future stay!

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was super friendly and efficient upon checking me in. The bathrooms are in need of some updating but overall nice place to stay.
Yöpyi 1 yön maaliskuussa 2024
se vastasi 11.3.2024
Thank you for your feedback. We appreciate you staying you staying with us. We are pleased that our staff was fast and friendly. As we have signs posted, we are going through renovations. We hope to see you when we are done with our renovations!

4/10 Huono

Timothy

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
No real complaints was fairly dated but I believe they were doing Reno’s was good enough for one night
Yöpyi 1 yön helmikuussa 2024
se vastasi 3.3.2024
Thank you for providing feedback. We appreciate you staying with us. Yes we are going through renovations. We look forward to seeing in your future stays to see what other renovations we have done for a more positive experience.

2/10 Hirveä

Heather

Matkusti lemmikkien kanssa, Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was filthy, I had to change rooms 3 times after check out due to mold, dirt and mouse poop on beds, shower and couch. The staff then proceeded to make derogatory comments about me in front of me in a language they did not think I understood due to me making complaints about the mouse poop. Would never recommend this hotel to anyone. The only good side was the front desk worker when I first checked in. She was extremely helpful and sincere with her apologies due to the conditions of the room. She deserves to work somewhere much nicer and more appreciative of there staff.
Yöpyi 2 yötä helmikuussa 2024

2/10 Hirveä

Michael

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a filthy run down hotel, on top of that the heat stopped working in our room and we had to spend 2 hours talking to the front desk and management and Expedia to attempt to get a refund for the freezing cold unsafe conditions, still waiting for a resolution
Yöpyi 2 yötä helmikuussa 2024

6/10 OK

Warren

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It was under construction and dusty. Lots of broken things. We were there 8 hours. Thats all i can say.
Yöpyi 1 yön helmikuussa 2024
se vastasi 9.2.2024
Thank you for providing feedback. We appreciate you staying with us. Yes, we are under construction because we are trying to improve our hotel. I apologize that the hotel was less than satisfactory. We look forward to seeing you in a future stay after renovations are done for a more positive experience.

10/10 Loistava

Angela

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They are currently renovating but the price was great, the staff was friendly and the beds were super comfy!
Yöpyi 1 yön tammikuussa 2024
se vastasi 27.1.2024
Thank you for taking the time to provide feedback. We appreciate you staying with us! We are pleased that even during our renovations, the hotel met your expectations. We look forward to seeing you in your future stays to see the rest of the renovations being done

2/10 Hirveä

Amanda

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
se vastasi 16.1.2024
Thank you for providing feedback. It saddens us that your stay was less than satisfactory. We hope to see you in your future stay to provide a more positive experience.

2/10 Hirveä

Chase

Yöpyi 1 yön tammikuussa 2024
se vastasi 14.1.2024
Thank you for providing feedback. We apologize that your stay was less than satisfactory. We look forward to seeing you in your future stays to provide a more positive experience.

4/10 Huono

Kelly

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Se vastasi 14.1.2024
Thank you for providing feedback. We apologize that your stay was less than satisfactory. We look forward to seeing you in your future stays to provide a more positive experience.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay.
Nice room at great price.
Yöpyi 2 yötä joulukuussa 2023
se vastasi 14.1.2024
Thank you for taking the time to provide feed back. We are pleased that the hotel met your standards and that you liked the room. We look forward to seeing you in your future stays!

2/10 Hirveä

Mark

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hot tub water was very dirty looking . First room the door lock wasn't working. The second room there was dried urine on the toilet. The third room the bathtub wouldn't plug for our son to take a bath. The condition of the hotel was terrible and dirty .
Yöpyi 1 yön joulukuussa 2023
se vastasi 31.1.2024
Thank you for providing feedback. We are going through renovations right now. I apologize for the inconvenience that you had during your stay. We are trying to improve the hotel. We look forward to seeing you in your future stay to provide a more positive experience.

2/10 Hirveä

leigh

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Unable to get into our room at 2am after 2 trips to the front desk because the door lock was malfunctioning. Also no mirror anywhere in the room. How are you supposed to get ready doing hair and makeup?? A little warning ahead of time instead of an apology later would have been preferred.
Yöpyi 1 yön joulukuussa 2023
se vastasi 5.1.2024
Thank you for taking the time to provide feedback. I apologize for the inconvenience for our door locks not working right. As you could see that we are going through renovations. We are trying to make the hotel better.

10/10 Loistava

Justin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The motel was quite nice, but there’s nothing to do in Gaylord. This is just a stop to get to the UP, Petoskey, Boyne, or Traverse City for day trips.
Yöpyi 3 yötä joulukuussa 2023
se vastasi 31.12.2023
Thank you for taking the time to provide us feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not a bad hotel at all. For the money you can’t beat it. It’s a great deal. Not a four-star, but not paying for a four-star. Play some clean. Nice pool. Nice staff.
Yöpyi 1 yön joulukuussa 2023
se vastasi 20.12.2023
Thank you for your feed back. We are pleased that you found our hotel to meet your expectations. We are pleased that you found the pool and staff nice. We look forward to seeing you in your future stays!

6/10 OK

Dylan

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
se vastasi 5.12.2023
Thank you for taking the time to review our hotel. We are pleased that we met your expectations and whatever we can fix to make your stay better, please reach out and let us know. We look forward to seeing you in your future stay!

10/10 Loistava

james

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Stay was good for the price Need to change the shower head other then that it was good.
Yöpyi 1 yön marraskuussa 2023
se vastasi 20.11.2023
Thank you for taking the time to provide feedback. We are pleased that your stay was good. I apologize that the shower head wasn't working correctly. We will take care of this and look forward to seeing you in your future stay!

4/10 Huono

Barry

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Heard everything the people in the surrounding rooms were saying and doing.
Yöpyi 2 yötä marraskuussa 2023
se vastasi 9.11.2023
Thank you for taking the time to review our hotel. I apologize that the room wasn't to your satisfaction. I apologize that the walls were thin. We are looking at getting our hotel renovated soon and hopefully they will insulate the walls better

2/10 Hirveä

Suraj

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was the worst hotel I have ever lived in. It smelled so dirty inside.. Wow!!
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. I apologize that our hotel didn't meet your expectations. I apologize that the hotel smelled. I will talk to all the staff about taking care of this issue.

8/10 Hyvä

Paul

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that the hotel met your expectations. We look forward to seeing you in your future stays!

4/10 Huono

Jennifer

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location, but our room had a hot tub in it and the carpet all around the tub and all the way to the bed was water-soaked. We had to wear shoes the entire time unless we were in the bed. The room also smelled of mold and mildew which is probably from the wet carpet. We went to a gas station and bought an air spray.
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. It saddens us that your stay was less than expected. We are pleased that you found the hotel's location to be good. We apologize that in your room the jacuzzi tub leaked. Maintenance was notified after your stay and it was taken care of. We hope to see you in your future stays to give you a more positive experience.

8/10 Hyvä

Catherine

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that the hotel met your expectations. We look forward to seeing you in your future stays!

8/10 Hyvä

Rahul

Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that you found our hotel to meet your expectations. We look forward in seeing you in your future stays!

8/10 Hyvä

Ann

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays.

4/10 Huono

brian

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Smelly and dirty and dingy
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Scott

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff great, property adequate for the price
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that you found our staff great and our hotel met your expectations. We look forward to seeing you in your future stays.

6/10 OK

John, Livonia

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Toilet seat was broken,area between aircontioner and window was rotted out. Needs reno
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. It saddens me that you had issues with our hotel because of a broken toilet seat. We are looking at getting renovations here in the near future. We hope that you will have the opportunity to come check us out after the renovations.

8/10 Hyvä

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review us. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!

10/10 Loistava

Erika

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelent customer service, front desk attendants Excelent service, they were really nice; well stacked breakfast, rooms were very clean, the aisles not too bad. Good swimming pool area
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that our hotel exceeded you expectations with our front desk staff and customer service. It pleases me that you found our swimming pool, rooms, and breakfast good as well. We look forward to seeing you in your future stays!

6/10 OK

Aaron

Yöpyi 1 yön syyskuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel We are pleased that you found the hotel to meet your expectations. We look forward to seeing your in your future stays.

2/10 Hirveä

Edna

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review us. It saddens me that our hotel didn't meet your expectations. We hope to see you in a future stay to give you a more positive experience.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Time for some remodeling
Bedding was clean and comfortable. Bathroom is showing its age, including a very tight entrance. Shower head was broken and required maintenance to install a replacement. Toilet was rocking on its mounts. Staff was friendly and helpful, but occasionally hard to reach. Sometimes calls to the front desk would not go through, even if called from outside the building. The property looks and feels tired and in need of remodeling. However, I appreciate that I didn't have to pay extortionist rates on a fall weekend to attend a funeral.
Yöpyi 2 yötä lokakuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. I apologize that there were some issues during your stay. We will be starting renovations in the near future and giving it a facelift. We are pleased that you found the beds comfortable and that our staff was helpful.

6/10 OK

Nathan

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Could barely even close the door
Well unfortunately this was the weirdest hotel room I’ve ever stayed in. When I got there after a wedding it was late and the door wasn’t lined up so had to slam it shut which may have been heard by others. I noticed one of the things used to close the curtain was on the ledge so took a picture so they wouldn’t think I took it off. There was also a fake eyelash on the bathroom floor and one of the water cups wasn’t even in a plastic wrapping like the other one which was weird. The lotion bottle was empty and there was also just a few squares left of TP on the roll. Just overall weird with multiple things out of whack. When I checked out I told them about the door and other things and the lady asked the guy there if he knew about the door but someone should have known. You’d think the last person that stayed there would have said something. I told them all of this so they don’t try to charge me for something that was done before I got there and I didn’t tell them I took pictures just in case they try to charge me. I thought maybe they wouldn’t charge me for the room with all that I mentioned above. Just very weird.
Main door
Main door
Not even set up to close the curtain
Why was this cup on the left not in plastic?
Yöpyi 1 yön lokakuussa 2023

6/10 OK

Jesslyn

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Meh
Well it wasn't terrible but not great. Room could've used more cleaning (lots of spiderwebs in corners) trash not taken out. It was clean enough, the hallway definitely smelled of cigarette and weed smoke. No bugs though.
Yöpyi 2 yötä lokakuussa 2023

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
What I didn’t like was we had trouble figuring out the T.V
Yöpyi 1 yön lokakuussa 2023
se vastasi 2.11.2023
Thank you for taking the time to review our hotel I apologize that there was an issue with the tv. I hope the staff on duty helped with this in a timely manner. We look forward to seeing you in your future stays

6/10 OK

Kelly

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
No shower head in handicapped unit.
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

James

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023

2/10 Hirveä

Rocky

Matkusti ryhmän kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Jessica

Yöpyi 1 yön syyskuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that we met your expectations. We look forward to seeing you in your future stays

6/10 OK

Mack

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Decent, economical place to stay. Very friendly and clean, but very outdated. Breakfast was always stocked.
Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

Corey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review our hotel. We are pleased that the hotel met your expectations. We look forward to seeing you in your future stay

8/10 Hyvä

Jessica

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023

6/10 OK

Anthony

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Cracked window
Yöpyi 2 yötä syyskuussa 2023

6/10 OK

Sean

Matkusti ryhmän kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
The low cost makes it worth it. Bath tub/shower was a bit dirty but everything else was fine.
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Magdaline

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
It was clean
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Theresa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A little outdated but good for an overnight stay.
Yöpyi 1 yön syyskuussa 2023
se vastasi 6.11.2023
Thank you for taking the time to review us. We are pleased that our hotel met your expectations. We are going to be going through renovations in the near future. We look forward to seeing you in your future stays

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Review
The pool was great. The room it self was clean just very musty smelling. Luckily we could open the window to air out the room. The beds were comfortable.
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
For such a inexpensive rate, the cleanliness of the room and the comfortable bed surprised me. I'll stay there again! Hot breakfast was no good.
Yöpyi 1 yön syyskuussa 2023
se vastasi 2.11.2023
Thank you for taking the time to review our hotel. We are pleased that you found our hotel clean and comfortable. We apologize that breakfast wasn't good. We some times have to change what we have due to items not being available. We look forward to seeing you in your future stay!

8/10 Hyvä

Shamsul Arefin

Yöpyi 2 yötä syyskuussa 2023
se vastasi 2.11.2023
Thank you for taking the time to review our hotel. We are please that our hotel met your expectations. We look forward to seeing you in your future stay!

6/10 OK

Doug

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Nice amenities, such as free breakfast. Convenient location. The property could be maintained better.
Yöpyi 1 yön syyskuussa 2023