Dear Sarah,Thank you for your recent stay and for sharing your feedback. We appreciate greatly your compliments about our location and amenities.We sincerely apologize that the bed did not meet your expectations and caused discomfort during your stay. Your feedback regarding the bedding will be shared with our team, and we will work towards improving the comfort of our beds.We also apologize for the inconvenience caused by the loud noise from the next door pub. We understand how disruptive it can be, and we will address this matter with their management to minimize any disturbances in the future.Your feedback is important to us and we hope to have the pleasure of welcoming you back.

Dear Ms Julia, Thank you kindly for your review, we appreciate your feedback. Our spacious apartment building features a gym and a washer/dryer in each room for your health and convenience and is quite popular among our guests. The location is also very convenient being in the center of the city, yet not far from Tay Ho as well as Old Quarter. What's more, it is located in a quiet area away from all the street chaos of Old Quarter. I hope to welcome you again in the future. Thank you for being a great guest! Sincerely,

Thank you Takayuki san. We hope to welcome you again in the near future.

Thank you Mr Seungyong, we are working on a restaurant that hopefully will be here for your next business trip to Hanoi. Hope to welcome you again soon.

Thank you very much for your kind feedback. We look forward to welcoming you again!

Thank you, Mr Choi. Hope to see you again in the future at Atlanta Residences!

Dear Jaegyu, We are sorry to hear you are not satisfied with your stay. Please specify the reasons or contact us to get immiediate assistance as well as we can improve in the future. Thank you for your review.

Thank you for your review Kengo. I hope we can welcome you again in the near future! Please feel free to contact me in the future.

Thank you for your feedback. We do have one of the largest rooms in the city as well as equipped with many amenities such as a washing machine/dryer, full kitchen and kitchen ware, large balcony and we are glad you enjoyed these features. Again, thank you for coming to Atlanta Residences!

Thank you for your feedback, Yasumasa san. We are glad you enjoyed the on site and 24/7 mini mart. Our staff are also available anytime you need anything and are very responsive. Again, thank you for staying with Atlanta Residences!

Thank you very much Mr Jang Won. We hope to welcome you in the future back to Atlanta Residences.

Thank you very much Mayu san. We hope to welcome you back soon!

Dear Guest, Thank you for your review. We would love for you to try our breakfast next time, we choose only from the good or well known Vietnamese as well as Japanese restaurants in downtown. We hope to welcome you back again in the near future!

Dear Sam, Thank you for your review. We are sorry to hear your wifi was not working well during your stay. If you let us know at the time the wifi was not stable, we would've sent somebody in to fix the router or check on the connection. The internet in the building is fiber optic (35mbps download) but as you might know, the government might block certain traffic into foreign websites so there might be lag for certain pages. We are constantly trying to improve so hopefully you will be back and we definitely will not disappoint.

Dear Will, Thank you for your review. We are glad to provide a good service to such customers like yourself. Please know you are always welcome back and we will gladly keep a good rate for you. Again, thank you and hope to welcome you back soon!