Työpöytä, silitysrauta/-lauta, Wi-Fi, vuodevaatteet

Arvostelut: The Penny Farthing

3 out of 5
The Penny Farthing
296-298 High Street, Berkhamsted, England

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 56 kautta 158 arvostelua" "
Arvosana 8 - Hyvä. 61 kautta 158 arvostelua" "
Arvosana 6 - OK. 27 kautta 158 arvostelua" "
Arvosana 4 - Huono. 7 kautta 158 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 158 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Could not use the heater.
Yöpyi 1 yön lokakuussa 2018

2/10 Hirveä

Amanda

Huonoa: Majoituspaikan kunto ja tilat
Tired Not clean and really needs to be upgraded No sleep all night and the bath didn’t even have a working plug
Yöpyi 1 yön maaliskuussa 2024
Rory vastasi 16.3.2024
Thank you kindly for your review, Amanda.It's a shame to hear that your rest was disrupted. We would appreciate you getting in touch with us directly so we can address the issues of your recent stay.Kind Regards,The Penny Farthing

8/10 Hyvä

Sue

Hyvää: Siisteys ja henkilökunta ja palvelu
Basic clean, met requirements of a convenient stopover
Yöpyi 1 yön tammikuussa 2024
Rory vastasi 19.2.2024
Hi Sue,Thank you kindly for your review.We're happy to hear you enjoyed your time with us. If you had any feedback for what we can do to make a stay with us for more than a stopover, we would greatly like to hear from you!We hope you return to stay in the near future.Kind Regards,The Penny Farthing

8/10 Hyvä

Salomon

Hyvää: Henkilökunta ja palvelu
All good. Will probably repite
Yöpyi 2 yötä tammikuussa 2024
The Penny Farthing Reservations vastasi 31.1.2024
Hi Salomon, Thank you for leaving the review. We are glad to hear that you had a comfortable stay.

8/10 Hyvä

Craig

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 1 yön tammikuussa 2024
The Penny Farthing Reservations vastasi 26.1.2024
Hi Craig, Thank you for leaving the review, following your stay. We would love to welcome you again soon to deliver the 5* service we always strive to.

8/10 Hyvä

Vikki

Hyvää: Siisteys ja henkilökunta ja palvelu
Mould in the grout in the shower. Lighting in the room was very bad, almost in darkness despite all lights being on. Cleanliness was very good, bed comfyl
Yöpyi 1 yön joulukuussa 2023
Matt vastasi 29.12.2023
Hi Vikki,Thank you for your review. We're glad you appreciated the cleanliness and comfort of your stay. We apologize for the issues with shower grout and room lighting and will address them promptly for a better experience next time.Kind RegardsMattThe Penny Farthing

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Matt vastasi 29.12.2023
Hi Paul,Thank you for rating your stay with us. We're glad you had a good stay and hope to welcome you back for an even better experience next time.Kind RegardsMattThe Penny Farthing

8/10 Hyvä

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rory vastasi 19.2.2024
Thank you kindly for your review, Laura!If you have any comments that would help improve our score and improve future stays, we would greatly like to hear from you.We hope you return in the near future!Kind Regards,The Penny Farthing

6/10 OK

Cliff

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location to Main Street. Welcoming desk staff. But..Safe did not work, room very dark and poorly lit. Additional desk lamp had no switch, needed to turned off at the wall each time. Shower cycled rapidly from too hot to too cold - impossible to stand under spray for more the 5 secs. Cannot understand lack of included daily service - requires additional 5 pounds per day for trash to be emptied, coffee to be replenished. Located on noisy walk through from Main street to parking area.
Yöpyi 4 yötä marraskuussa 2023
Imani vastasi 23.11.2023
Hi Cliff,Thank you for your review.We apologise that not everything was up to standard and we hope to do better next time.Kind regards, Imani

6/10 OK

Peter

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Arrived late at night and was greeted by a lone receptionist who checked me in and handed key card and explained how to enter code to room. What she didn’t say was that there are no light in the area that you have to enter a code to get through to the rooms, after dropping off bags the hotel is right on the high street , so great for dining options, I went to the Giggling Squid Thai. After a good nights sleep in a comfy bed it was time for a nice hot shower before leaving at 6am. However the shower was cold, and after running the water for 5 mins,still stayed cold. Not what you want in October. My room had a bedside table still sticky from beer or contents of drinks and there was mould and shower trays falling apart Not the best hotel stay I have had
Yöpyi 1 yön lokakuussa 2023
Rory vastasi 24.10.2023
Hi Peter,Thank you kindly for sharing your experience with us.We're happy to hear you had a good rest, and found the surrounding area to your liking, but we're disappointed to hear about the state of your room and the lack of hot water for the morning. I'll be bringing this to the attention of our management team as it's below our usual high standards and we always want to prioritise the comfort of our guests.We hope this doesn't dissuade you from a future visit as we would like to host you again.Kind Regards,The Penny Farthing

8/10 Hyvä

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Matt vastasi 31.10.2023
Hi Gary,Thank you for your review following your stay with us. We're glad to see that the score was a high 8 out of 10 but would love to know anyways we could improve your stay next time to increase that score to a 10 out of 10!We look forward to hearing from you.Kind RegardsMattThe Penny Farthing

10/10 Loistava

John

Yöpyi 1 yön elokuussa 2023
The Penny Farthing Team vastasi 10.9.2023
Hi John, Thank you for your 5* rating! We're pleased to hear you enjoyed your stay with us and hope to welcome you back again. Thank you. Kind regards, MollyThe Penny Farthing Team

10/10 Loistava

Gemma Ama

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023
Rory vastasi 26.7.2023
Hi Gemma Ama,Thank you very kindly for your review!We hope you revisit us in the near future!Kind Regards,The Penny Farthing Reservations Team

4/10 Huono

Diane, Huntington Bay

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 3 yötä kesäkuussa 2023
Rory vastasi 26.7.2023
Hi Diane,Thank you kindly for leaving a review with us.It's a shame to see the score you gave us. We'd greatly appreciate to hear more from you about where your stay with us didn't meet your expectations.Kind Regards,The Penny Farthing Reservations Team

10/10 Loistava

Lisa

Yöpyi 1 yön kesäkuussa 2023
Rory vastasi 3.7.2023
Hi Lisa,Thank you very much for your review, we're very happy to hear you enjoyed your stay with us!We look forward to seeing you in the near future.Kind Regards,The Penny Farthing

6/10 OK

kevin

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel is basic and simple. If you go with a family be aware of outside dining at restaurant outside so you will hear diners until around 10pm.
Yöpyi 1 yön kesäkuussa 2023
The Penny Farthing Team vastasi 30.6.2023
Thanks for the review Kevin. We're sorry to hear that the noise from guests dining at a restaurant near our hotel affected your stay.

10/10 Loistava

Dawn

Yöpyi 1 yön kesäkuussa 2023
The Penny Farthing Team vastasi 13.6.2023
Wow 10/10! Thanks for the great score Dawn.

6/10 OK

Alastair

Hyvää: Siisteys ja huoneen mukavuus
Brief visit
Not the easiest place to find, not helped by the Hotels email with parking/access arriving after we returned home. Parking is convenient. The hotel is convenient if visiting the area. The room was quiet despite the central location. It was functional/adequate for a brief visit. A little tired. The lighting is poor for reading unless you switch a lamp on/off at the skirting switch. The safe didn't work but it felt secure.
Yöpyi 1 yön toukokuussa 2023
The Penny Farthing Team vastasi 13.6.2023
Hi Alastair, Thanks for taking the time to leave a review.We're sorry that you found it harder to find us on the high street, as you mentioned we did send instructions to find us however due to booking through a third party this email delivered to you slightly later. We hope that now you know where to locate us, that you may visit us again in the future.

8/10 Hyvä

Linda

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly staff
Clean room. Comfy bed. Staff very friendly.
Yöpyi 1 yön huhtikuussa 2023
Matt - The Penny Farthing vastasi 5.5.2023
Hi Linda, thank you for your message. We're glad to hear you had a nice stay with us. We hope to welcome you again soon to make your experience a full 10 out of 10!

8/10 Hyvä

Karen

Yöpyi 1 yön maaliskuussa 2023

6/10 OK

John

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very tired need money spent things were broken
Yöpyi 2 yötä helmikuussa 2023
Matt - The Penny Farthing vastasi 5.5.2023
Hi John, we're sorry to hear that our hotel was not up to the standard we hope to achieve. Thank you for your feedback. I have passed your feedback on to our team to look into these issues to improve for the future.

10/10 Loistava

Tony

Yöpyi 1 yön helmikuussa 2023
Rory vastasi 19.2.2023
Thank you for your review! We're happy to see you enjoyed your stay with us!Kind Regards,The Penny Farthing

8/10 Hyvä

Richard

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Good value accommodation in popular area
Good,clean accommodation - rooms a bit tired but fine for a one or two night stay
Yöpyi 1 yön helmikuussa 2023
Rory vastasi 19.2.2023
Hi Richard,Thank you kindly for your review. We're glad to hear you enjoyed your stay!We appreciate your comments about the room looking a bit tired. Perhaps something we need to renovate in the near future.We hope you return for another visit soon.Kind Regards,The Penny Farthing

8/10 Hyvä

Neil

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2023
Rory vastasi 19.2.2023
Thank you for your review. If you had any comments regarding your stay that would help us improve our services we would greatly appreciate hearing from you.Kind Regards,The Penny Farthing

6/10 OK

Rebecca

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Great service from reception staff to the hospitality staff and lovely and clean but the hotel in general is tired and scruffy. We stayed on 2 separate occasions and on the first stay had a room downstairs which is was noisy as its on a thoroughfare to the car park. The second stay was a room upstairs which was better but both rooms had broken toilet seats (one was repaired during our stay but broke again). The shower in the downstairs room was just a trickle. The mattresses are old and lumpy and need replacing. This hotel has a lovely friendly feel to it and is in a great location for everything, it just is in need of some TLC.
Rory vastasi 19.2.2023
Hi Rebecca,Thank you for your review.We're glad to hear that your second stay was better and that you appreciate the location. We're disappointed to hear that there were issues with your room, notably the mattress and the broken toilet seat.We're glad you've brought this to our attention so we can rectify these issues.Kind Regards,The Penny Farthing

10/10 Loistava

Adam

Yöpyi 1 yön lokakuussa 2022

6/10 OK

Samuel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Martha

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Large rooms ideal location and sister hotel excellent for breakfast
Yöpyi 1 yön syyskuussa 2022

2/10 Hirveä

Amy

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awful, awful, awful.
Awful hotel. The very small and dark room was in an outdoor walkway from a restaurant and the high street to the car park so it was very noisy with people walking past and setting of a light which lit up the room. The walls are thin and I could here the person in the room next door very clearly. The bathroom shower area needs some attention because it looked gross. Only needs a bit of paint and some bleach! The bed was incredibly uncomfortable with the worst pillows I’ve ever had the displeasure to lay on. Thin, lumpy, small. Awful. I’m still waiting on management to give me a call about my stay.
Yöpyi 1 yön elokuussa 2022

2/10 Hirveä

Jaqui

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointed
No hot water Dark room with window onto corridor Made complaint and was told on going issue emailed hotel directly - haven’t heard back
Yöpyi 1 yön elokuussa 2022

6/10 OK

Amanda

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bit tired and could do with an upgrade! I used to work here back when it first opened in 1989 and it hasn’t changed much since then! Not costly though in what is an expensive area so I guess you get what you pay for?!
Yöpyi 1 yön heinäkuussa 2022

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2022

10/10 Loistava

Ian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Reasonable price
Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

Kathleen

Yöpyi 1 yön kesäkuussa 2022

10/10 Loistava

anne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2022

10/10 Loistava

anthony

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Spot on
Very central and comfortable
Yöpyi 1 yön kesäkuussa 2022
D vastasi 29.6.2022
Thank you very much for your lovely feedback! Likewise it was a pleasure to have you as a guest. We look forward welcoming you again. Best Regards, Davide The Penny Farthing

10/10 Loistava

norman

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very suitable for a single stay in the area.
Yöpyi 1 yön toukokuussa 2022
D vastasi 29.6.2022
We are glad to hear you enjoyed your stay with us! It was endeed a pleasure to have as a guest and we look forward seeing you again soon. Kind Regards, Davide The Penny Farthing

10/10 Loistava

WILLIAM

Yöpyi 1 yön huhtikuussa 2022

8/10 Hyvä

Dennis

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Finding the hotel wasnt the easiest of had to call
Yöpyi 1 yön maaliskuussa 2022

6/10 OK

Ragnar

Yöpyi 1 yön maaliskuussa 2022

8/10 Hyvä

alan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
great location, Staff could be a bit more welcoming
Yöpyi 1 yön maaliskuussa 2022

8/10 Hyvä

Ai Ling, Winchester

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

Paul

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2022

2/10 Hirveä

DAVID

Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

A

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cool and handy place
Chap on reception was awesome Room was nice but a little cold so had to use the fan heater Otherwise all good Would really like hotels to have usb power sockets nowadays but that's a wish list
Yöpyi 1 yön tammikuussa 2022

10/10 Loistava

Lynn

Yöpyi 1 yön tammikuussa 2022

8/10 Hyvä

Martin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2022
Nikki, The Pennyfarthing Team vastasi 17.1.2022
Thank you for your 8 out of 10 review - we are delighted to see this and hope we can welcome you back very soon.

10/10 Loistava

Shaunagh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely little hotel and conveniently situated
Yöpyi 1 yön tammikuussa 2022
The Pennyfarthing Hotel vastasi 15.1.2022
Hi, Thank you for taking the time to leave a lovely review! We're so pleased to hear you enjoyed your stay. We hope to welcome you back soon! Kind regards. The Pennyfarthing Team

8/10 Hyvä

Daniel

Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2021
The Pennyfarthing Hotel vastasi 15.1.2022
Hi, Thank you for taking the time to leave a rating! Please let us know how we could have improved your stay with us. We hope to welcome you back soon! Kind regards. The Pennyfarthing Team

10/10 Loistava

Susan

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My own front door -
Yöpyi 1 yön joulukuussa 2021
The Penny vastasi 13.12.2021
Hi Susan, thanks for the great review!