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Arvostelut: Renaissance Riverside Hotel Saigon

5 out of 5
Renaissance Riverside Hotel Saigon
8-15 Ton Duc Thang St, District 1, Ho Chi Minh City

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 258 kautta 494 arvostelua" "
Arvosana 8 - Hyvä. 173 kautta 494 arvostelua" "
Arvosana 6 - OK. 38 kautta 494 arvostelua" "
Arvosana 4 - Huono. 15 kautta 494 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 494 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2017
Phan Anh Vu - Revenue Analyst vastasi 5.1.2018
Thanks for staying with us!

8/10 Hyvä

Brennan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Nicholas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was fine, especially liked the Club services
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Junko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
立地は最高です。長く滞在するならぜひリバーサイドの部屋にしてください!
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel experience was lovely, the location was walkable, easy and had good food locations
Alexander Schoell, General Manager vastasi 26.1.2024
Dear Andrea. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

10/10 Loistava

CHIN LIEN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Alexander Schoell, General Manager vastasi 26.1.2024
Dear CHIN LIEN. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

6/10 OK

liliane

Yöpyi 1 yön tammikuussa 2024
Alexander Schoell, General Manager vastasi 26.1.2024
Dear Liliane. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards

10/10 Loistava

Norio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
立地が良い
観光客にとっては一番いい立地のホテルと言ってよい。サービスも申し分ない。
Yöpyi 4 yötä tammikuussa 2024
小郷美登里, Account Director – Japanese Market vastasi 9.1.2024
Norio様,この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。Norio様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております!

10/10 Loistava

Kim Muay

Hyvää: Siisteys ja palvelut/mukavuudet
Yöpyi 4 yötä tammikuussa 2024
Alexander Schoell, General Manager vastasi 9.1.2024
Dear Kim Muay. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

10/10 Loistava

Toyoshi

Matkusti perheen kanssa
ロビーが狭い
Yöpyi 4 yötä joulukuussa 2023
Midori Ogo, Account Director – Japanese Market vastasi 26.12.2023
Toyoshi 様,この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。Toyoshi様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております!

10/10 Loistava

Thao

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the lounge was very nice
Yöpyi 2 yötä marraskuussa 2023
Alexander Schoell, General Manager, Renaissance Ri vastasi 7.12.2023
Dear Thao. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

2/10 Hirveä

CHANBEOM

Yöpyi 1 yön marraskuussa 2023
Alexander Schoell, General Manager vastasi 26.12.2023
Dear Chanbeom. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards.

8/10 Hyvä

Marcos

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 2 yötä marraskuussa 2023
Alexander Schoell, General Manager vastasi 26.12.2023
Dear Marcos. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

10/10 Loistava

YOSUKE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
よい
Yöpyi 1 yön marraskuussa 2023
Midori Ogo, Account Director – Japanese Market, Re vastasi 7.12.2023
YOSUKE 様,この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。YOSUKE様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております!

10/10 Loistava

JOSEPH

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 3 yötä marraskuussa 2023
Alexander Schoell, General Manager vastasi 14.11.2023
Dear Joseph. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

8/10 Hyvä

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Alexander Schoell, General Manager vastasi 14.11.2023
Dear Stephanie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Alexander Schoell, General Manager vastasi 14.11.2023
Dear Stephanie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Pak Hey Billy

Yöpyi 3 yötä marraskuussa 2023
Alexander Schoell, General Manager vastasi 14.11.2023
Dear Pak Hey Billy. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Honda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
スタッフは皆親切でした。Sky top barが室内ならなおgoodでした。
Yöpyi 3 yötä lokakuussa 2023
Midori Ogo, Account Director – Japanese Market vastasi 16.10.2023
Honda 様この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。Honda様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております!

8/10 Hyvä

Ngan Anh

Yöpyi 4 yötä syyskuussa 2023
Alexander Schoell, General Manager vastasi 10.10.2023
Dear Ngan Anh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Matthew

Yöpyi 6 yötä syyskuussa 2023
Alexander Schoell, General Manager vastasi 3.10.2023
Dear Matthew. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

6/10 OK

CJ

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
average hotel for saigon
Yöpyi 3 yötä syyskuussa 2023
Alexander Schoell, General Manager vastasi 3.10.2023
Dear CJ. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

KAZUHIKO

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ホテルスタッフの対応が素晴らしい
Yöpyi 2 yötä syyskuussa 2023
小郷美登里 Midori Ogo, Account Director – Japanese Mark vastasi 20.9.2023
Kazuhiko 様, この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。Kazuhiko様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております!

10/10 Loistava

Sebastian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä syyskuussa 2023
Alexander Schoell, General Manager vastasi 12.9.2023
Dear Sebastian. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Yinfang

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Alexander Schoell, General Manager vastasi 12.9.2023
Dear Yinfang. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Thanh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel staff, from the reception to dining lounge to room cleaning, are all extremely polite, attentive, helpful. Special thanks the the General Manager - Alexander Schoell, Front Desk Manager Le Đoàn Duy Khang for their prompt responses to minor issues of the foreign guest behaviors. We truly appreciated the attention and resolve. The hotel is located right in the middle of DistrIct One of the city, walking distance to lot of fine dining and eateries as well of the Japanese town nightlife. The best view of the river toward the new Baxon bridge and luxurious Thảo Dien in the distance, and the beautiful Me Linh Square.
Yöpyi 3 yötä elokuussa 2023
Alexander Schoell, General Manager vastasi 12.9.2023
Dear Thanh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. With best regards.

10/10 Loistava

Balaji

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
Alexander Schoell, General Manager vastasi 12.9.2023
Dear Balaji. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Asokan

Yöpyi 2 yötä elokuussa 2023
Alexander Schoell, General Manager. vastasi 23.8.2023
Dear Asokan. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Eddie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything goos as per 10 years ago..
Room need to be updated soon
Yöpyi 2 yötä elokuussa 2023
Alexander Schoell, General Manager. vastasi 21.8.2023
Dear Eddie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon. On the management front, please kindly allow me to inform you that we are planning a rooms renovation project with extensive refurbishment work, hopefully starting in the next coming months. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

8/10 Hyvä

Ajay

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Largest swimming pool
Hotel staff is friendly, one of the largest swimming pools i have seen.
Yöpyi 1 yön elokuussa 2023
Alexander Schoell, General Manager. vastasi 18.8.2023
Dear Ajay. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Thanh Binh

Yöpyi 1 yön heinäkuussa 2023
Alexander Schoell, General Manager. vastasi 18.7.2023
Greetings Thanh Binh. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

10/10 Loistava

Mark

Yöpyi 3 yötä heinäkuussa 2023
Alexander Schoell, General Manager. vastasi 18.7.2023
Greetings Mark. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

10/10 Loistava

SungEun

Yöpyi 2 yötä heinäkuussa 2023
Alexander Schoell, General Manager. vastasi 10.7.2023
Greetings SungEun. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

10/10 Loistava

DH

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2023
Alexander Schoell, General Manager. vastasi 12.6.2023
Greetings DH. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

10/10 Loistava

Anne

Yöpyi 1 yön toukokuussa 2023
Alexander Schoell, General Manager. vastasi 27.6.2023
Greetings Anne. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

10/10 Loistava

Anne

Matkusti perheen kanssa, Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful place that was welcoming to foreign travelers. Great support from staff in teaching us about maneuvering the city. Great location by walking street and river.
Yöpyi 3 yötä toukokuussa 2023
Alexander Schoell, General Manager. vastasi 6.6.2023
Dear Anne. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. We are proud to have the most accessible location to the heart of the city where our guest can easily explore the beauty of Saigon as well as enjoying the Saigon River, beautiful riverbank scenery and experience the indigenous daily life. We do hope you discovered something wonderfully new during the journey. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards, Alexander Schoell, General Manager, Renaissance Riverside Hotel Saigon.

8/10 Hyvä

masumi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
このホテルのクラブラウンジはアメリカ人が多いせいか、ケーキもホールでドーンと出ています。夕方のカクテルタイムには、豪華に中華、ベトナム、洋食、スイーツと殆どここで食事ができちゃうレベルでした。 お酒もスパークリング、白赤ワイン、ビール、カクテルが色々あり、賑わってました。 ラウンジのサービスもよく、メインダイニングとラウンジの総括責任者のシェフもお客様に挨拶周りをしていました。 シェフ曰く、日本人のお客様はまだ戻ってきてないねーとちょっぴり残念そう。 最上階のプールサイドにはバーがあり、その上にはレストラン、周りのビルの夜景と川を行く電飾ボートを眺めながらダラーっとするのがいいですね。 私達も利用しようと思ってレストランに行ったのですが、残念なインド人家族がプールで大騒ぎしていたので、涼しいラウンジへ退散💦 ラウンジはマナーのいいお客様が多いので、快適です😆
Yöpyi 1 yön huhtikuussa 2023
小郷美登里 Midori Ogo Account Director vastasi 29.5.2023
Masumi 様. この度はホーチミンでのご滞在先として弊館もお選びくださり本当にありがとうございました。Masumi様の素敵なご感想をモチベーションにして、スタッフ一同更に精進してまいります。次回のお越しをお待ちしております. 小郷美登里 Midori Ogo, Account Director – Japanese Market, Renaissance Riverside Hotel Saigon.

10/10 Loistava

Rakesh, Kawasaki

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome property in the middle of district 1; beautiful views of the river and city from rooftop ; pool was amazing and fun for family ; food options were good, including a fine dine Indian restaurant Benaras at rooftop ; staff were friendly and helpful ; travel desk has good city tour options to provide as well
Yöpyi 2 yötä huhtikuussa 2023
Alexander Schoell General Manager vastasi 9.5.2023
Dear Rakesh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. we are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. Great to know that our staff service won your heart. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable stay. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

10/10 Loistava

Wasim

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location for tourist, even better service
Great location. Better staff. Room was ready around noon - 2 hours before check in time. Reception desk member was very professional and courteous. Offered me free breakfast although not included in my reservation. Also got my room extended by 2 hours for the following day’s check out. I know it’s dependant on how busy they are but they proactively provided that without me asking. The hotel is perfectly located for tourists (great riverfront views) and easy walking distance to most tourist sites. My stay was really enjoyable.
Yöpyi 1 yön huhtikuussa 2023
Alexander Schoell General Manager vastasi 11.4.2023
Dear Wasim. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. we are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. Great to know that our staff service won your heart. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable stay. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Alexander Schoell General Manager vastasi 16.3.2023
Greetings Valued Guest. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

4/10 Huono

Kim

Yöpyi 3 yötä helmikuussa 2023
Alexander Schoell, General Manager. vastasi 7.3.2023
Dear Kim. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards.

10/10 Loistava

David and Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location. Great hospitality!
Yöpyi 1 yön tammikuussa 2023
Alexander Schoell General Manager vastasi 1.2.2023
Greetings David and Julie,Thank you for choosing to stay with us at the Renaissance Saigon recently and for taking the time to share your experience with other travelers. I am delighted to read that you had a great experience with us and that our location really allows you to access all areas of this town easily. It is really nice to see you got the chance to do so and we do hope you discovered something wonderfully new during the journey. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon. Wishing you well.

10/10 Loistava

alfred, woodbridge

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and attention to details staff, safe and beautiful views from the hotel rooms. Excellent food and beverages in addition to cleanliness and a great location and atmosphere.
Yöpyi 1 yön tammikuussa 2023
Alexander Schoell General Manager vastasi 1.2.2023
Greetings Alfred,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

10/10 Loistava

Robert, MARINA DEL REY

Alexander Schoell, General Manager vastasi 8.11.2023
Dear Robert. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä tammikuussa 2023
Alexander Schoell General Manager vastasi 9.1.2023
Greetings Anonymous,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Wishing you well.

10/10 Loistava

TRI, FOUNTAIN VALLEY

Alexander Schoell General Manager vastasi 13.3.2023
Greetings TRI,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Wishing you well.

10/10 Loistava

Thanh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place, good hospitality
Alexander Schoell General Manager vastasi 9.1.2023
Greetings Thanh,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. I am delighted to read that you had a great experience with us and that our service met your expectation.I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon. Safe travels ahead and kind regards,

4/10 Huono

Adi, Shibuya ku

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The hotel is doing it's best to prove 5 star property, service is truly exceptional. Down points to improve: 1. Static shower heads - forget washing your private parts . No moving shower head nor bidet. 2. Breakfast disappointing, the freshness is not top class and the bakery is not hot and crisp like it should be. Custom Omelette station needed and fresh breads too. More flexibility with late checkout will be appreciated.
Alexander Schoell General Manager vastasi 3.1.2023
Dear Adi,Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. Your feedback keeps the focus maintained and we thank you for that.We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us.Kind regards,

10/10 Loistava

Gordon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä joulukuussa 2022
Alexander Schoell General Manager vastasi 3.1.2023
Greetings Gordon,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Kind regards,

10/10 Loistava

Robinson

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel location is convenient, facilities were comfortable, staff was kind and attentive
Alexander Schoell General Manager vastasi 26.12.2022
Greetings Robinson,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Kind regards,