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Arvostelut: Holiday Inn Hull Marina, an IHG Hotel

4 out of 5
Holiday Inn Hull Marina, an IHG Hotel
Castle Street North Humberside, Hull, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 350 kautta 707 arvostelua" "
Arvosana 8 - Hyvä. 246 kautta 707 arvostelua" "
Arvosana 6 - OK. 72 kautta 707 arvostelua" "
Arvosana 4 - Huono. 27 kautta 707 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 707 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Ari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2018

8/10 Hyvä

Chris

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The staff were very friendly and very helpful. Comfortable hotel to stay in, it just looks a bit in need of a re-furb in some areas.
Yöpyi 1 yön maaliskuussa 2024
Daniel Reid vastasi 26.3.2024
Dear Chris, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to a full refurbishment later this year. Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Barry

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed here on a few occasion over the years and always enjoyed my stay. The staff have always been very polite. Debra who done our check in and out was lovely thank you for everything
Yöpyi 1 yön helmikuussa 2024
Daniel Reid vastasi 12.2.2024
Dear Barry,Thank you for your 5* review of your recent stay with us,We are thrilled you enjoyed it and will pass your feedback onto Debra - she will be delighted to read it.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

scott

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location even with Hull's present road closures and development. Convenient parking, great location overlooking the Marina with very good pedestrian access to both the old town and other amenities. Premium room was large with very good facilities, well stocked free bar, which was a very welcome addition and everywhere very clean and well maintained. Staff friendly, attentive and helpful, over-all very happy to recommend to anybody looking for an overnight stay in Hull.
Yöpyi 1 yön tammikuussa 2024
Daniel Reid vastasi 22.1.2024
Dear Scott,Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Ruth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff all very friendly and helpful. Great attention for allergies - no fuss at all catering to GF needs.
Yöpyi 1 yön tammikuussa 2024
Daniel Reid vastasi 22.1.2024
Dear Ruth, Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Maeve

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Daniel Reid vastasi 9.1.2024
Dear Maeve, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Daniel Reid vastasi 7.2.2024
Dear Mark, Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Warren

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Daniel Reid vastasi 29.12.2023
Dear Warren,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Oisín

Yöpyi 1 yön joulukuussa 2023
Daniel Reid vastasi 1.1.2024
Dear Oisín,Thank you for your perfect review of your recent stay with us, We are thrilled you had a good time and hope to welcome you back to the hotel in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

Stephen David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Daniel Reid vastasi 21.12.2023
Dear Stephen David, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location very friendly
Yöpyi 1 yön joulukuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Huono

ioan

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your review of your recent stay with us.I am sorry we did not do enough to earn a more favorable rating and would be grateful for some details as to why so we can make improvements.Regards,Daniel ReidGeneral Manager

2/10 Hirveä

Colin

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your reviews of your recent stay with us.I am sorry that this was not to your satisfaction.Regards,Daniel ReidGeneral Manager

6/10 OK

TIM

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Likes, Plenty of parking. Friendly and helpful staff. Dislikes, Dated, smelly room with frayed Expensive drinks in the bar. Limited menu choices.
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Dear Tim,Thank you for your review of you recent stay with us, I appreciate your comments and am sorry for the elements that you disliked. I will review these, and make corrections where I can.Kind Regards,Daniel ReidGeneral Manager

10/10 Loistava

Martin

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

MARTIN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location. The staff were all friendly and helpful. Would use again if we need to be in Hull. Hopefully the roadworks on the A63 next to the hotel will be finished by then!
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.We are looking forward to the end of the roadworks, they are scheduled to move away from the hotel very soon!Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Katie

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 21.12.2023
Dear Katie, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

C L PERKS

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 OK

Kelly

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Room smelt of stale cigarette smoke. Bathroom definitely needed updating.
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 20.11.2023
Dear Kelly,Thank you for your review of your recent stay with us. My sincere apologies for the smell you encountered. All our rooms are non smoking so I will investigate what has caused this to happen. Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Jacqueline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay and staff where really helpful in regards to my food allergy as well
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your perfect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Nicola

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 6.12.2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Susan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location, next to quay very pretty
From the bedroom window
Outside
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 15.11.2023
Dear Susan,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Lee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 13.11.2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

Graham

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 13.11.2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Michelle

Yöpyi 1 yön marraskuussa 2023
Daniel Reid vastasi 8.11.2023
Thank you for your perfect review of your recent stay with us!We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Rachel

Yöpyi 2 yötä marraskuussa 2023
Daniel Reid vastasi 8.11.2023
Thank you for your perfect review of your recent stay with us!We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Got in our room and it spelt of cigarette smoke when the rooms are non smoking and my wife suffers from asma so we opened the window to let some air in and went and got changed in our friends room as we had to be out at 4-45 was not happy with that and could not be moved as the hotel was full and we had to leave the window open all night
Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 31.10.2023
Thank you for your review of your recent stay with us.I am sorry you experienced some negatives with your hotel room and will investigate how this happened and resolve.We hope to welcome you back in the neat future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Emma

Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 31.10.2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Andrew

Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 31.10.2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

John

Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 31.10.2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Roger

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 30.10.2023
Dear Roger,Thank you for your perfect review of your recent stay with us!We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The view over the marina was refreshing and very relaxing. The fact that it is also a 5 minute walk to the center is an added bonus
Yöpyi 1 yön lokakuussa 2023
Daniel Reid vastasi 30.10.2023
Dear Robert,Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Nigel

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just a nice place to stay and chill close to the old town.
Yöpyi 1 yön syyskuussa 2023
Daniel Reid vastasi 2.10.2023
Thank you for your lovely review of your recent visit to us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

Lisa

Yöpyi 1 yön syyskuussa 2023
Daniel Reid vastasi 2.10.2023
Thank you for your lovely review of your recent visit to us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 Hyvä

Karen

Yöpyi 2 yötä syyskuussa 2023
Daniel Reid vastasi 2.10.2023
Thank you for your lovely review of your recent visit to us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Jayne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
2 day break
Lovely hotel & location staff very helpful and friendly nothing was too much trouble. Would definitely recommend this hotel to family and friends
Yöpyi 2 yötä syyskuussa 2023
Daniel Reid vastasi 2.10.2023
Thank you for your lovely review of your recent visit to us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Leigh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quiet night away
Nice comfortable stay
Yöpyi 1 yön syyskuussa 2023
Daniel Reid vastasi 19.9.2023
Dear Leigh,Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Richard

Yöpyi 1 yön syyskuussa 2023
Daniel Reid vastasi 19.9.2023
Dear Richard, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Need a refurbishment
The hotel needs a refurbishment. Very tired room, wall paper ripped on the walls and the most awful alternative to curtains, I can only describe them as wooden sliding wardrobes that go in front of the windows.
Yöpyi 1 yön syyskuussa 2023
Daniel Reid vastasi 11.9.2023
Thank you for your review of your recent stay with us, I am sorry that you did not enjoy the room and will look into this to resolve. We are having a refurbishment in the near future.

10/10 Loistava

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Friendly staff, breakfast as much as you can eat and tasty. Rooms really clean and large, however could do with some refurbishment.
Yöpyi 2 yötä elokuussa 2023
Daniel Reid vastasi 29.8.2023
Dear Andrew, Thank you for your lovely review of your recent stay with us. I will pass this onto the team who will be thrilled to read it. I appreciate your constructive feedback on the refurbishment, we are looking forward to a full refurbishment early next year and hope you will come back to see it. Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Mitch

Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 19.9.2023
Dear Mitch, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 OK

Gemma

Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 24.8.2023
Dear Gemma, Thank you for your review of your recent stay with us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Lorraine

Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 24.8.2023
Dear Lorraine, Thank you for your review of your recent stay with us, We hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Nicola

Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 21.8.2023
Dear Nicola, Thank you for your lovely review of your recent stay with us. We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Helen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was nothing I didn't like
Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 21.8.2023
Dear Helen, Thank you for your lovely review of your recent stay with us. We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Huono

Kenneth, Brough

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
We stayed in a Premium Room which was in need of decoration. Very worn and tired
Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 18.8.2023
Dear Kenneth, Thank you for your review of your recent stay with us, My apologies that your room was not to standard, I will investigate and resolve this.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Karen

Yöpyi 1 yön elokuussa 2023
Daniel Reid vastasi 15.8.2023
Dear Karen,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Arfon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023
Daniel Reid vastasi 15.8.2023
Dear Arfon,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 Huono

Ian

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
"Piss Poor" Sleeping
The parking was good except needed to be paid for. Room was small & cramped for 3 people. Bathroom in poor state of upkeep with mould / discoloured grout & sealant. The pull out bed we had been given for our daughter was covered in urine stains so she slept in our bed.
Yöpyi 1 yön heinäkuussa 2023
Daniel Reid vastasi 1.8.2023
Dear Ian, My sincere apologies for your recent experience at our hotel. This is far from the standard we usually set and is so disappointing to read. The picture speaks for itself and I will ensure this is replaced and the team reminded that if any part of our offering falls below standard we need to take ownership of this and resolve it. Apologies once more and thank you for letting us know about your experience.Kindest Regards,Daniel ReidGeneral Manager

10/10 Loistava

Kay

Yöpyi 1 yön heinäkuussa 2023
Daniel Reid vastasi 31.7.2023
Good morning,Thank you for your review this is very much apricated and we look forward to welcoming you back to the hotel in the future.Kind RegardsDaniel ReidGeneral Manager