Ulkopuoli
Tarkista saatavuus

Arvostelut: Hampton Inn Indianapolis NW/Zionsville

2.5 out of 5
Hampton Inn Indianapolis NW/Zionsville
6005 S. Main Street, Whitestown, IN

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 227 kautta 393 arvostelua" "
Arvosana 8 - Hyvä. 108 kautta 393 arvostelua" "
Arvosana 6 - OK. 31 kautta 393 arvostelua" "
Arvosana 4 - Huono. 23 kautta 393 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 393 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was extremely helpful. Facility was very clean. Breakfast had various choices and items replenished.
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

deanna

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was rude, didn’t want to help and was annoyed that we approached them. Including the manager on duty. There were not any luggage cart. Morning staff was making rude comments about guests. Most importantly the American flag is torn and needs to be replaced. I spoke with the manager about how disrespectful it was to our military men and women that service. He didn’t seem to care and just argued with me on why it was staying up. I will never stay here again nor will I support any establishment that is connected to Hamilton. Management and staff need to be retrained in customer service!
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Beverly, Loudon

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Felt very safe and the room was clean
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Tracy

Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Angel L

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome hotel.
Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

Sara

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Terry, Fishers

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to several restuarants
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Pippa

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Alan

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Use the stairs
Hotel was clean,the staff was top notch. My only complaint the elevators…..yes the elevators. Car 1 was noisy, loud,rough riding,and appeared to hang up. Car 2 was slightly better but rarely ever opened for guests. We saw many guests opt for the stairs.
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Krista

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

Jordan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great Hotel but there was no hot water while I was at the property in my room.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Noah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everybody was awesome.
Yöpyi 15 yötä syyskuussa 2023

10/10 Loistava

Nathan

Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Zainab

Yöpyi 1 yön elokuussa 2023
Management Team vastasi 17.9.2023
Dear Zainab,We would like to hear from you about your visit. Please reach out to us to understand in detail the areas we can improve.

10/10 Loistava

Theresa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very friendly place!
Yöpyi 3 yötä heinäkuussa 2023
Isabel, Guest Services / Front Office at Hampton vastasi 3.8.2023
Thank you so much for an your review! We are so encouraged to hear you enjoyed our Hamptonality! We are one of the friendliest hotels for this area!

8/10 Hyvä

Nancy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was very nice. I did call the front deskat 11 pm and asked for security to come up and talk to some teens/young adults regarding the noise. That didn't happen and we didn't get a very good night's sleep.
Yöpyi 1 yön heinäkuussa 2023
Isabel, Guest Services / Front Office at Hampton vastasi 3.8.2023
Dear Nancy, I know how important it is to have a goodnights rest. I apologize for any outside disturbance. We really do try our best to control the noise unfortunately it does happen during quiet hours and we try to address it in a number a ways. If I'm working the evening/night shift I will call the room in question and head up to the floor for verification.

10/10 Loistava

Terry, Green Bay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean property with a good breakfast and comfortable beds. Walls are a bit thin....and wish there was a hot tub.
Yöpyi 2 yötä kesäkuussa 2023
Isabel, Guest Services / Front Office at Hampton vastasi 3.8.2023
Our breakfast is delicious, and I agree I wish we had a hot tub too. We do get compliments on how comfortable our beds are. We apologize if you had a bit of disturbance during your stay. For your next visit lets work on something to reduce any exterior noise.

10/10 Loistava

Craig

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice and clean
Yöpyi 1 yön kesäkuussa 2023
Isabel, Guest Services / Front Office at Hampton I vastasi 3.8.2023
Thank you so much for taking the time to review our property! I are a great hotel and many do love how clean we are! We appreciate your feedback and I am certain this will help others make their decision to stay with us!

10/10 Loistava

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Management Team vastasi 3.6.2023
Thank you for your visit! We are happy to have heard you really enjoyed your stay!

10/10 Loistava

Aaron

Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023

8/10 Hyvä

Janine

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is great! Big rooms and bathrooms are decent size. Mattress was comfortable. Everything was really clean. Kids enjoyed the pool. The only complain I have is about breakfast. Coffee tasted like water. When we got there at 8am the waffle mix was gone. Some lady asked the staff for more mix and was told loudly well someone spilled it all and I don’t have time to make more. That was completely uncalled for. She clearly wasn’t too busy to bring more out. Frontdesk staff was really nice and respectful. Definitely would go back.
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Marielis

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me gusto la ubicación
Yöpyi 3 yötä huhtikuussa 2023

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great room but poor breakfast.
Very clean hotel! Loved my room and felt very safe. Water was barely warm for shower. Went to breakfast at 9:15 on Sunday morning and there was barely anything there. The waffle maker was already unplugged, so that was not an option. Only a few spoonfuls of eggs and has browns were left. Basically no pastries were left either. The only choices were some cold cereals and a few pieces of fruit. We ended up going somewhere else to eat.
Yöpyi 1 yön huhtikuussa 2023

4/10 Huono

Jeffrey

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
If you like a clean room, this is not the place to stay. We checked into our room and noticed the bedding had little hairs all over it and it did not appear clean. There was also hair in our bathroom sink. We asked to be moved to a different room and the person at the desk was nice about moving us. When we got into our replacement room, the beds looked clean which was nice. However, we noticed there were crumbs and food all over the carpet. We had been traveling for 12 hours so decided since the beds seemed clean, we would just sleep and leave. Unfortunately, we did not notice until later that on the side of the bed, there was a used condom wrapper along with hand sanitizing wipes. Obviously, the floors had not been cleaned at all. There were also ants all over the heating-A/C unit. We were so disgusted by this place and would definitely not recommend it. We let the front desk know, however, they stated they couldn't refund us anything due to us booking through a third party (Expedia) vs going directly through them when booking. The front desk people were friendly but this was definitely a very poor experience.
Yöpyi 1 yön huhtikuussa 2023

4/10 Huono

DAVID B., West Bend

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
When we arrive the two ladies checking us in were very rude and we seemed to be bothering them. I’m not sure if one of the women was training, but I could not understand or hear her. I asked her to repeat what she was saying and she stared at me uncomfortably and then pointed to my key packet. I said, “what does that mean?”. She looked at other lady, rolled her eyes and said, “it’s all in there?”. I assume she was referring to WI-FI and room number…but I asked where I should park? I asked again, “where is the best place to park for this room?”. She replied, “how would I know, that is up to you”. I then asked when breakfast was served and she just looked at me again and did not say anything. I will be honest, we arrived late - 11:00PM, and I’m sure she was tired, but we did not expect this confrontation. I stay in a lot of hotels throughout the year…but never again at this one. Our room had a bad smell and it was dirty in the shower and one of our desks was not cleaned. There was no way I was going to go and ask for a different room because of initial experience, but I did ask my wife if she wanted to just get back in the car and drive further towards our destination. She would not let me, but I was extremely dissatisfied. I will say, the morning gentleman who checked us out was at least pleasant. If Hampton wants me to continue to stay at their properties I would like a personal contact from someone in regards to this terrible experience.
Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Brett

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

Jay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön maaliskuussa 2023
Managment Team vastasi 14.4.2023
Thank you so much for choosing to book with us! We really appreciate your loyalty with Hilton!

8/10 Hyvä

Reagan

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good stay as long as you’re not handicapped
Rooms were clean, beds were comfortable and breakfast was good. However, when we got there one elevator was out of service and overnight the second elevator broke, they had no signage on it and we waited for 5 min for it. When I told the front desk, he basically rolled his eyes and smirked- and never put a sign on it. We were in a handicap accessible room (not by our request) on the 4th floor, but if I had someone in a wheel chair I’m not sure how I would have gotten them down 4 flights of stairs.
Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Nadine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2023

8/10 Hyvä

Tracy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location, clean and quiet.
Yöpyi 1 yön helmikuussa 2023

10/10 Loistava

Nicole

Yöpyi 1 yön helmikuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Misleading and Unfriendly
Your website doesn’t mention an additional $75 for pets. Front desk called after check in to say they were charging an additional $75 and proceeded to say that it wasn’t their issue but your website. Also told me all restaurants in the area were closed at 10:00 pm which was’t the case. Unfriendly staff overall
Yöpyi 1 yön tammikuussa 2023
Management Team vastasi 22.1.2023
Thank you so much for choosing to book with us! We understand your family's frustration however our pet policy has not changed, and the pet fee is quoted on our Hilton website. We would never have hidden fees. We appreciate you choosing to book with us as we are a pet friendly hotel.

10/10 Loistava

cassie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Grocery store across the street List of suggested places to order food from locally right at the front desk! The man working the front desk was so pleasant. It worked perfectly to stay here before going into Indy for Children's Museum.
Management Team vastasi 22.1.2023
Thank you so much for choosing to book with us and the awsome review! We hope you come visit us again!

10/10 Loistava

Jessica

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Exceeds expectations
Very clean. Great breakfast included. Great location - central to many stores and restaurant options.
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 23.1.2023
We really appreciate your wonderful review! Thank you so much for choosing to stay with us!

2/10 Hirveä

Michael

Huonoa: Henkilökunta ja palvelu
Hotels/Wyndham/Hampton deceptive practices
We ended up cancelling our reservation here when we arrived because we were advised at the front desk that the charge for having our small well-trained and behaved dog with us would be an extra $75. This is absolutely ridiculous for a hotel that is advertising itself as pet friendly and offering a rate of $110. And it is obvious that Hotels.com has more concern for its hotel vendors than it does for its customers. It used to be that (with a fair amount of effort) you could at least dig into the fine print somewhere and find out what the pet charge is. Now on repeated occasions I have learned that even that cannot be done. Apparently the site feels it is incumbent upon the customer to separately call the property to obtain such information, which defeat the purpose of a centralized service. It appears to me that Hotels.com is simply in collusion with the hoteliers to make it difficult to find this information (and the same is true of parking charges). They are a co/conspirator in the deception.
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 23.1.2023
Thank you so much for choosing to book with us! We understand your frustration. Our pet policy has not changed and it is on our Hilton website for anyone wishing to book directly. We will never have hidden fees as it is bad business. We were sad to hear you chose not to stay with us as a result of the pet fee. Please continue to have us in mind if you are in the area again!

8/10 Hyvä

Terry, Fishers

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
easy access
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 23.1.2023
We are so happy to know you found our hotel easily. Thank you so much for staying with us!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Holiday with family so only 10 hours in the hotel.
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 31.12.2022
Thank you for spending your Holidays with us!

8/10 Hyvä

Ann

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The young lady at the front desk was very helpful. The hotel had "system" problems and we ended up switching to a different room at a slightly different price. I would stay at the hotel again.
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 31.12.2022
Thank you so much for choosing to spend this special weekend with us! We appreciate your wonderful review, and we hope you come visit us again!

6/10 OK

Cynthia

Yöpyi 1 yön joulukuussa 2022

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2022
Management Team vastasi 31.12.2022
Thank you so much for choosing to book with us! We appreciate your excellent review!

10/10 Loistava

Shana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Satisfied
Clean and comfortable
Yöpyi 2 yötä joulukuussa 2022
Management Team vastasi 31.12.2022
Thank you so much for taking the time to review us! We appreciate your awesome review!

6/10 OK

Bill

Matkusti perheen kanssa
Disappointing
No Wi-Fi or phone when we got there. After Wi-Fi wAs restored it looked as if you had to be a Hampton honors member to get it. Not free Wi-Fi.
Yöpyi 3 yötä marraskuussa 2022
Brian Pipes vastasi 7.12.2022
The Wifi is absolutely free. The page you saw was simply suggesting that you sign up for Hilton Honors.

10/10 Loistava

Peggy

Yöpyi 1 yön marraskuussa 2022

4/10 Huono

Samuel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was a group of kids (soccer camp or something) booked at the same time. It would have been nice to be on a different floor so we could sleep.
Management Team vastasi 31.12.2022
Thank you so much for sharing your feedback with us! I am so sorry to hear your visit did not go as planned. We appreciate your visit, and we will look into making the necessary improvements.

10/10 Loistava

Jose

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2022

8/10 Hyvä

Ken

Yöpyi 1 yön lokakuussa 2022

8/10 Hyvä

Kim

Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

William

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was fine. The Hotel is nice
Yöpyi 2 yötä syyskuussa 2022