So, apparently those travelers who gave this place a great rating also follow the rule "If you can't say anything nice, don't say anything at all." Baseboard heaters didn't work, but they did provide a plug-in space heater that dried our sinuses and overheated us. The cracked tiles in the bathroom were nicely covered by a black rubber outdoor welcome mat. There was no place to hang or store garments, no chair to relax in, and very little lighting. To be fair, the breakfast served at the grill was fine; and with the exception of red-meat items running low on the dining menu, dinner was OK. We cancelled our second night, being hopeful that Hotels. com might intervene to get a least a bit of our $270 reservation back, no dice. Wouldn't recommend this place to anyone.