Ulkopuoli

Arvostelut: Comfort Suites West Jacksonville

2.5 out of 5
Comfort Suites West Jacksonville
7019 Commonwealth Ave, Jacksonville, FL

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 169 kautta 457 arvostelua" "
Arvosana 8 - Hyvä. 121 kautta 457 arvostelua" "
Arvosana 6 - OK. 82 kautta 457 arvostelua" "
Arvosana 4 - Huono. 48 kautta 457 arvostelua" "
Arvosana 2 - Hirveä. 37 kautta 457 arvostelua" "

8,0/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Wilson

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Accesible
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

christopher

Yöpyi 3 yötä helmikuussa 2024

6/10 OK

Michelle

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Jeremy

Floor was dirty and stained. Bathroom shower took way too long to get heated. Alarm going off on 3rd floor maintenance room whole time i was there. No extra blanket in room.. limited amount of towels
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Bronson

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room I stayed in was recently remodeled and was very nice. Breakfast was good with 2 waffle options and tasty coffee.
Yöpyi 1 yön joulukuussa 2023
SP vastasi 5.1.2024
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

8/10 Hyvä

Marvin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023

10/10 Loistava

Tina

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
SP vastasi 29.2.2024
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Loistava

Cieaire

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
SP vastasi 5.1.2024
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

4/10 Huono

virgilio

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Para el precio no es la mejor opción. No me gustó.
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Tracy

Yöpyi 2 yötä lokakuussa 2023
SP vastasi 16.11.2023
Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

8/10 Hyvä

Lisa

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was ok
There was no bath soap in the room for either the sink or the shower. And there was hair on the bathroom counter in the sink area and there was a stain on the towels.
Yöpyi 1 yön lokakuussa 2023
SP vastasi 9.10.2023
Dear Guest,Thanks for your stay. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely,Hotel Manager

2/10 Hirveä

Ernest

Yöpyi 1 yön syyskuussa 2023
SP vastasi 9.10.2023
Dear Guest, Thanks for the review. We are sorry to hear that your experience with us was not satisfactory. We take customer satisfaction very seriously and we will use your feedback to make improvements in the future. We apologize for any inconvenience this caused you and we thank you for bringing it to our attention. Sincerely Hôtel Manager

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Ok hotel
The hotel lobby, breakfast area and room were clean. You can tell the hotel is going through renovations but the room furniture and doors are old and beat up.
Yöpyi 1 yön syyskuussa 2023
SP vastasi 22.9.2023
Dear Guest, Thanks for the review. We are sorry to hear that your experience with us was not satisfactory. We take customer satisfaction very seriously and we will use your feedback to make improvements in the future. We apologize for any inconvenience this caused you and we thank you for bringing it to our attention. Sincerely Hôtel Manager

10/10 Loistava

Pat, Hammonton

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great
Yöpyi 8 yötä elokuussa 2023
SP vastasi 22.9.2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

6/10 OK

Phi Yen

Liikematkailija
No Comfort Suites
We had stayed at this hotel at least 4-5 times in the past until the Covid pandemic. Same furniture than in the past. Furniture are so old/worn out that we perceive them as dirty and do not feel comfortable to sit on it but bed and bed sheets are ok. Very disappointed with breakfast, besides waffles, nothing much to eat. Overall, disappointed with stay!
Yöpyi 1 yön syyskuussa 2023
SP vastasi 22.9.2023
Dear Guest, Thanks for the review. We are sorry to hear that your experience with us was not satisfactory. We take customer satisfaction very seriously and we will use your feedback to make improvements in the future. We apologize for any inconvenience this caused you and we thank you for bringing it to our attention. Sincerely Hôtel Manager

10/10 Loistava

Leon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
SP vastasi 22.9.2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

8/10 Hyvä

Sandra

Yöpyi 1 yön elokuussa 2023
SP vastasi 22.9.2023
Dear Guest, Thanks for your choosing our hotel for your stay and 4 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 Loistava

Kris

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good and clean
Yöpyi 1 yön elokuussa 2023
SP vastasi 24.8.2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

8/10 Hyvä

Norvene

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Satisfied
The first room I got was stink, i realize the carpet was wet from the air condition leaking, I reported to front desk immediately, room was changed, all went well after. Receptionist was great.
Yöpyi 1 yön elokuussa 2023
SP vastasi 24.8.2023
Dear Guest,Thanks for your stay. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely,Hotel Manager

4/10 Huono

Brad

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not good
Unfortunately we did not have a good experience. The ac went out in our room and we switched rooms in the middle of the night. The beds were like sleeping on a spring board! The glass shower door came off on the track and nearly fell. The furniture in the lobby was badly stained. The breakfast buffet ends at 9am and they literally put the stuff away while you were getting food if you were a minute over. This place needs help.
Yöpyi 2 yötä heinäkuussa 2023
SP vastasi 4.8.2023
Dear Guest, Thanks for the review. We are sorry to hear that your experience with us was not satisfactory. We take customer satisfaction very seriously and we will use your feedback to make improvements in the future. We apologize for any inconvenience this caused you and we thank you for bringing it to our attention. Sincerely Hôtel Manager

8/10 Hyvä

Eva

Yöpyi 2 yötä heinäkuussa 2023
SP vastasi 24.8.2023
Dear Guest, Thanks for your choosing our hotel for your stay and 4 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 Loistava

Faye

Yöpyi 2 yötä heinäkuussa 2023
Hotel Manager vastasi 7.7.2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Loistava

VONETTA

Yöpyi 1 yön kesäkuussa 2023
Hotel Manager vastasi 17.7.2023
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Hyvä

Lilia

Yöpyi 1 yön kesäkuussa 2023
Hotel Manager vastasi 17.7.2023
Dear Guest, Thanks for your choosing our hotel for your stay and 4 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

6/10 OK

Casey

Liikematkailija
Yöpyi 3 yötä kesäkuussa 2023
Hotel Manager. vastasi 23.6.2023
Dear Casey,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the 6 stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

4/10 Huono

María Teresa

Yöpyi 1 yön kesäkuussa 2023
Hotel Manager. vastasi 26.6.2023
Dear María Teresa, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Hyvä

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Our stay was a family overnight. Hotel night staff was ok. The wait staff at breakfast were nice and helpful, menu very limited.
Yöpyi 1 yön toukokuussa 2023
Hotel Manager vastasi 30.5.2023
Dear Guest,Thanks for your stay. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely,Hotel Manager

2/10 Hirveä

Jenn

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
BED BUGS!!!!
We stayed in 401 and found a bed bug crawling on the bed when we woke up the next morning. I put it in a baggie and took it to the front desk and the lady working at 5am was sleeping I woke her up and her response was “well the owner just had that room treated so I’m not sure what you want me to do” umm give me a new room!?!? I would have just left the facility period but had my teenage daughter with me and I had to be at work at 6am so didn’t want her not having somewhere to stay. I asked for a partial refund because I was going to have to spend more money by taking my clothes to the laundromat and taking extra precautions to not bring the bugs back to my home but they refused. Will NEVER stay at this location again!
Yöpyi 3 yötä toukokuussa 2023
Hotel Manager vastasi 29.5.2023
Dear Guest,We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. Your comments are serious, and we have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience.Sincerely,Hotel Manager

8/10 Hyvä

Erin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Hotel Manager vastasi 29.5.2023
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Huono

anne

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2023
Hotel Manager. vastasi 13.5.2023
Dear anne,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Hyvä

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2023
Hotel Manager. vastasi 9.5.2023
Dear John, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Loistava

Isaiah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great!
Amazing! I typically stay in this hotel up recurring visits to Jacksonville, always a pleasant stay!
Yöpyi 1 yön toukokuussa 2023
Hotel Manager vastasi 8.5.2023
Dear Isaiah, Thank you for your wonderful comment. We are excited that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager

8/10 Hyvä

CHRISTINE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Hotel Manager vastasi 25.4.2023
Dear CHRISTINE,Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. Sincerely, Hotel Manager

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Surprisingly pleased
My Air B&B ghosted me in Jacksonville so this was a last minute, cheap as possible 2 night stay. Was able to check in at 10pm with no problem, breakfast isn’t Waffle House but it did the job. Sheets were clean, AC worked great and the bathroom had no issues. Very happy with how things turned out.
Yöpyi 2 yötä huhtikuussa 2023
Hotel Manager vastasi 21.4.2023
Dear Stephen,Thank you for your review! We're so glad to hear that you enjoyed your stay with us despite the unfortunate circumstances surrounding your last minute booking. We strive to provide a clean and comfortable stay for all of our guests and are glad that we were able to meet your expectations. We hope to host you again soon!Sincerely, Hotel Manager

8/10 Hyvä

Carlyle

Yöpyi 1 yön maaliskuussa 2023
Hotel manager vastasi 5.4.2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

2/10 Hirveä

Octavius

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This Comfort inn was very unpleasant. There were some cleanliness issues observed and we requested to switch rooms. The staff was very insensitive and unwilling to accommodate our inconvenience. Very poor communication skills and professional. Thankfully we were accommodated by the Expedia staff where we booked a different hotel.
Yöpyi 2 yötä maaliskuussa 2023
Hotel Manager vastasi 15.3.2023
Dear Octavius,Thanks for the review. We are sorry to hear that your experience with us was not satisfactory. We take cleanliness and customer satisfaction very seriously and we will use your feedback to make improvements in the future. We apologize for any inconvenience this caused you and we thank you for bringing it to our attention.SincerelyHotel Manager

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
For emergency use only
“Comfort Suites” is an overly generous term to describe this hotel. It’s basically a truck stop, priced like a resort. $250 a night for a $100 room. Common areas are tired. Room was arctic temperature on arrival. Floor was sticky. Fridge was loud. No closet or any hanging space. Bed felt like a futon.
Yöpyi 1 yön maaliskuussa 2023
Hotel Manager vastasi 15.3.2023
Dear Guest,Thanks for the comment. We're sorry to hear that you didn't have a pleasant experience with us. We take pride in providing our guests with a comfortable and pleasant stay, so we apologize that we fell short this time. We'll use your feedback to make sure that future guests have a better experience. We hope you'll give us another chance in the future to show you the true Comfort Suites experience. Thank you for taking the time to share your thoughts.SincerelyHotel Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Hotel Manager vastasi 8.3.2023
Dear Guest,Thank you for taking the time to rate our hotel! We are delighted that you enjoyed your stay with us and gave us an 8 out of 10 rating. We appreciate your kind words and will strive to make our hotel even better for your next visit. We look forward to seeing you again soon!SincerelyHotel Manager

6/10 OK

Suzanne

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Something had spilled on the floor by the sofa and did not get cleaned. The floor was sticky.
Yöpyi 1 yön maaliskuussa 2023
Hotel Manager vastasi 8.3.2023
Dear Suzanne,We apologize for the inconvenience you experienced during your stay with us. Our housekeeping staff has been notified of the issue, and we have taken steps to ensure that all of our areas are kept clean. We strive to provide our guests with a comfortable, safe, and enjoyable stay and are disappointed that we fell short of this goal. We hope you will give us another chance to prove our commitment to hospitality in the future. Thank you for your feedback.SincerelyHotel Manager

10/10 Loistava

Temira

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Hotel Manager vastasi 6.3.2023
Dear Temira,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We are looking forward to welcoming you again.Sincerely,Hotel Manager

8/10 Hyvä

Darrell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2023
Hotel Manager vastasi 20.1.2023
Dear Darrell,Thank you for taking the time to review our hotel! We are glad to hear that you enjoyed your stay and rated us 8 out of 10. We strive to provide the best quality service to all our guests, so your review is much appreciated. We hope to have the pleasure of hosting you again soon!SincerelyHotel Manager

6/10 OK

Runnette

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The hotel was under repairs I assume because white stuff was on the doors to the room. Not inviting and room was not very clean. Dust on lamps and sofa was dusty and old. Water in shower was just warm. I’ve stayed at Comfort Suites before and this stay was a little disappointing
Hotel Manager vastasi 9.1.2023
Dear Runnette,Thanks for the comment. We're so sorry that your experience with us was less than ideal. We take great pride in our cleanliness and will look into this matter immediately. We hope you'll give us another chance to impress you!SincerelyHotel Manager

2/10 Hirveä

Jumoke

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No hot water. When I called the front desk I got no answer. I then went downstairs and the representative was sitting at the desk not answering other calls. I reported that I my room did not have hot water and she replied, “yeah, no one does, it’s out across the entire hotel.” She didn’t advise of what was being done to fix the issue. So I asked, “what’s being done to fix the issue” and she responded. I think the hot water isn’t running because it’s 25° outside. She then stated, maintenance usually reports in by 9am; hopefully, he can figure out what’s going on. There was no expression of concern from the staff.
Yöpyi 1 yön joulukuussa 2022
Hotel Manager vastasi 26.12.2022
Dear Jumoke,Thanks for the comment. I apologize for the lack of hot water and the poor customer service you experienced. It is unacceptable for our guests not to receive the level of service they deserve. We are currently looking into the issue and will do our best to resolve it as soon as possible. We understand how inconvenient this can be and are working hard to get the hot water running again. We appreciate your patience and apologize for any inconvenience this may have caused.SincerelyHotel Manager

8/10 Hyvä

Elizabeth

Yöpyi 1 yön joulukuussa 2022
Hotel Manager vastasi 23.12.2022
Dear Elizabeth,Thank you so much for your positive review, Elizabeth! We are so glad to hear that you enjoyed your stay with us and that you rated us an 8 out of 10! We strive to provide the best experience possible for all of our guests, and your feedback helps us do just that. We hope to see you again soon!SincerelyHotel Manager

10/10 Loistava

Phyllis, sunnyside

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2022

10/10 Loistava

Bobby

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2022
Hotel Manager vastasi 1.11.2022
Dear Bobby,Thanks so much for staying with us and for giving us a 10-star rating. It means a lot to us since we work hard to offer the best service we can. We hope to see you again soon!Sincerely, Hotel Manager

8/10 Hyvä

Lionel

Yöpyi 1 yön lokakuussa 2022

4/10 Huono

Mark

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible breakfast
Breakfast...milk was sour and not replaced. Macerated hard boiled eggs floating in warm water. Only one bagel and 2 pieces of bread in the bin. No hot water for tea.
Yöpyi 1 yön syyskuussa 2022
Hotel Manager vastasi 30.9.2022
Dear Mark,Thank You for staying with us. We hope you enjoyed your stay. I apologize for the breakfast issue you faced during your stay. Our breakfast personnel will be better trained to handle your suggestion and will make sure this does not happen to anyone else. We hope to welcome you back soon.SincerelyHotel Manager

10/10 Loistava

Peter

Yöpyi 1 yön syyskuussa 2022

4/10 Huono

Ilona

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room stank of wetness. Carpet around air conditioner was wet. Breakfast was barely edible.
Yöpyi 2 yötä syyskuussa 2022
Hotel Manager vastasi 23.9.2022
Dear Ilona, Thank you for your feedback. Please accept our apologies for the issues and inconvenience you experienced. Please note that we have noted all your observations seriously and have taken remedial steps to see that things have been fixed. We hope to hear from you soon.SincerelyHotel Manager