Arvostelut: Economy Inn Jax-OP

2 out of 5
Economy Inn Jax-OP
Youngerman Circle East, 5959,5959, Jacksonville, FL

Arvostelut

5,4
Arvosana 10 - Loistava. 9 kautta 103 arvostelua" "
Arvosana 8 - Hyvä. 21 kautta 103 arvostelua" "
Arvosana 6 - OK. 22 kautta 103 arvostelua" "
Arvosana 4 - Huono. 22 kautta 103 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 103 arvostelua" "

5,4/10

Siisteys

5,6/10

Henkilökunta ja palvelu

4,0/10

Palvelut/mukavuudet

5,2/10

Majoituspaikan kunto ja tilat

Arvostelut

4/10 Huono

Tamra

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 14.5.2021
On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 Hirveä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We paid for 8 nights at a hotel with continental breakfast, a pool and the rooms looked lovely online. We got hard lumpy beds, closed pool, no breakfast at all, no access to the lobby we had to speak to people through a window. There was all hours noise and drug use prevalent, the whole property smelled like pot. Police were called to various disturbances at least twice while we were there.not worth any amount of money.
Yöpyi 8 yötä huhtikuussa 2021
Manager vastasi 11.5.2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good cheap hotel
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 3.5.2021
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Hyvä

Michelle

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great customer service
Yöpyi 1 yön huhtikuussa 2021
Manager vastasi 1.5.2021
Thank you for sharing your experience. We truly appreciate the insight regarding our service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
It was ok
Yöpyi 1 yön maaliskuussa 2021
Manager vastasi 27.4.2021
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2/10 Hirveä

Tarkistettu asiakas

Yöpyi 2 yötä huhtikuussa 2021
Manager vastasi 2.5.2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

6/10 OK

Kimberly

Matkusti perheen kanssa
Yöpyi 1 yön huhtikuussa 2021
Manager vastasi 10.4.2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

6/10 OK

Kimberly

Matkusti perheen kanssa
Yöpyi 1 yön huhtikuussa 2021
Manager vastasi 9.4.2021
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

2/10 Hirveä

William

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2021
Manager vastasi 6.4.2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

2/10 Hirveä

Christopher

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Incredibly dirty and poor area!!!
Yöpyi 1 yön huhtikuussa 2021
Manager vastasi 6.4.2021
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

2/10 Hirveä

Jill

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mom & Dad vacation in a drug den
I'm sure we've stayed in worse places, I just can't remember when! This is a very sketchy area! We saw syringes in the parking lot. It made us feel better to have a police car sitting in the parking lot outside our room for a good part of our brief stay. We were greeted the next morning by EMTs responding to what appeared to be a drug overdose. Blankets with burn holes helped to complete the look.
Yöpyi 1 yön maaliskuussa 2021
Manager vastasi 3.4.2021
You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was terrible when i pulled up their was so many shady people in the parking lot i did not even get out of my car i left without even checking in
Yöpyi 1 yön maaliskuussa 2021
Manager vastasi 3.4.2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

8/10 Hyvä

Cassie

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Ok for a night
Room was ok. Wasn't vacuumed very well. Alot of strange suspicious traffic, but only stayed one night for a spot to sleep on way through
Yöpyi 1 yön maaliskuussa 2021
Manager vastasi 31.3.2021
We appreciate the time you have taken to bring to our attention your feedback with regards to our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 OK

Michelle

Little on the stretchy side
Advertised as having breakfast and they had none
Yöpyi 2 yötä maaliskuussa 2021
Manager vastasi 24.3.2021
Thank you for taking the time to share. We appreciate your feedback regarding our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rundown property, lack of security, broken carpet, coffee maker & blower didn’t work, cigarettes smelled on non smoking room old furniture
Yöpyi 2 yötä maaliskuussa 2021
Manager vastasi 24.3.2021
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Needs Improvement.
It was ok, except that the WiFi sucked.
Yöpyi 2 yötä maaliskuussa 2021
Manager vastasi 22.3.2021
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our wifi . We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
there was no heat, froze alll night... room wasnt as clean as it should have been, an earring lay on the floor next to the couch, couch was stained, top bedspead looked like it was dirty, under the heating and air systen sheet rock was coming off wall...people were yelling and very loud till late into the night, also alot of traffic noise as it is very close to highway and main Blvd. when checking in staff asked for my ID and credit card.. I said "your not going to run my card again are you?" he said no you already paid! But he did run it again... the next day i looked and it showed he had, but it dropped off the next day.. however he should have expressed that he was going to do that. I would recommend this place to anyone. placed looks nothing like pictures and was way to expensive for what you think you are getting..
Yöpyi 1 yön maaliskuussa 2021
Manager vastasi 13.3.2021
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2020
Manager vastasi 7.3.2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 Loistava

Zenovia

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2021
Manager vastasi 1.3.2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2021
Manager vastasi 19.2.2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2021
Manager vastasi 6.2.2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 Hyvä

Kristen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Just wish they had the breakfast that is about the only bad thing I have to say.
Yöpyi 1 yön tammikuussa 2021
Manager vastasi 31.1.2021
Guest satisfaction is our number one objective so we really appreciate the input regarding our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2021
Manager vastasi 7.1.2021
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 Hyvä

Tarkistettu asiakas

You get what you pay for
There was some crazy drug addict screaming into his meth pipe all night long and the room wasn’t very clean, we brought our own cleaning supplies with us so it was okay we just cleaned everything with bleach and lysol and used our own bedding. But for the price you can’t really complain!
Yöpyi 1 yön joulukuussa 2020

6/10 OK

Orokishea

Ok
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 1.1.2021
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We appreciate you taking the time to share your experience.

6/10 OK

Orokishea

Ok stay
It was ok they need to get a better toilet and bathroom Door needs wiping down good and the appliances in the room could of see hand prints on the refrigerator and microwave oven. The guy at the front desk is a joke if he thought I was going to pay an extra 20.00 for a smoking room than he had an attitude I’m disabled and needed a downstairs room and ended up getting a upstairs room the neighbors next door was arguing so loud I couldn’t sleep lots of drug activity and prostitution
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 1.1.2021
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 OK

Thomas

Liikematkailija
Wow
Local crackhead boxing matches are just one of the many bonus perks to your stay here
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 31.12.2020
Thank you for taking the time to share your comments regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 OK

Michael

Liikematkailija
Hyvää: Huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2020
Manager vastasi 31.12.2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

8/10 Hyvä

Kenyon

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 21.12.2020
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 Loistava

Ashley

Hyvää: Henkilökunta ja palvelu
The front desk gentleman was very polite and willing to help... The room just need better mantance.... Tlc
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 21.12.2020
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our front desk and also our room. We hope to see you again in the future. Thank you for your valuable business.

4/10 Huono

James

Yöpyi 1 yön joulukuussa 2020
Manager vastasi 29.12.2020
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 Hyvä

Thomas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2020
Manager vastasi 18.12.2020
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2020
Manager vastasi 17.12.2020
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

6/10 OK

Tarkistettu asiakas

Liikematkailija
Huonoa: Huoneen mukavuus
Good enough for one night's sleep
The hotel was ok for the price. Good for one night stay to sleep, but it was a bit loud as you could hear just about everything going on outside the door. It gets the job done if all you need is a room to sleep in and want to be close to restaurants for dinner.
Yöpyi 2 yötä joulukuussa 2020
Manager vastasi 16.12.2020
Know that your voice is of tremendous importance to us and we value your comments about our price and your comments about our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 OK

Kevin W.

Matkusti ryhmän kanssa
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 16.12.2020
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 Hirveä

Daniel

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 17.12.2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Loistava

Ira

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2020
Manager vastasi 16.12.2020
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Hyvä

Steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice basic room, convenient to Denny's for breakfast and access to I-295. Due to COVID not serving breakfast at hotel.
Yöpyi 1 yön marraskuussa 2020
Manager vastasi 16.12.2020
Thank you for your valuable opinion regarding our breakfast as well as our room. We hope you will return so that we can provide you an even superior experience.

8/10 Hyvä

Tina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible hotel. Dirty and horrible smell in the room. Stains on the carpet, towels and sheets. Never coming back there.

4/10 Huono

Aloha Mike

Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Somebody forgot to change the sheets
Upon arrival, found hairs on a rumpled pillow and dirt on sheets. The bedspread had not been changed recently. The room was old, the shower curtain had been up since the stone ages and the whole room was less than clean. We informed the front desk and someone came immediately to change the sheets and bring a clean bed spread. She apologized for the mishap and hoped we would be comfortable for the rest of our evening.

8/10 Hyvä

Tina

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus

2/10 Hirveä

please don't st, W

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was a nightmare, it was smells, it was dirty,
The table was dirty and sticky, the spread was old and smell, the stairway smell like urine.

2/10 Hirveä

Jackson, JACKSONVILLE FLORIDA

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
NEVER AGAIN! !!
IT WAS HORRIBLE, ON TOP OF NASTINESS! !TRIED TO CHARGE ME $10 to have a microwave in my room,when HOTELS. COM SAID IT WAS APART OF MY ACCOMMODATIONS! !THE MANAGER WAS VERY RUDE,AND DIDNT CARE RATHER I STAYED OR NOT!!I WOULDN'T RECOMMEND THAT HOTEL TO ANYBODY! !IM FROM JAXVIILE, AND A JAIL CELL WAS BETTER THAN THAT Hole in the wall!!I FELT DECEIVED AND DISRESPECTED!!

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
BEWARE.... DO NOT STAY HERE!!
I stayed one night driving through. Hands down, the WORST motel I've ever stayed in. Nothing in the room was clean except maybe the towels. I had to have ALL the linens changed - I even helped the little elderly lady change them, pointed out all the stains (gross, don't ask) on not only the sheets, but the blanket and bedspread as well. The pillows were heavily stained and ripped open. Definitely couldn't walk around barefoot as the carpet was smelly and full of spills. Many cracks around the door allowed noise from more than questionable men hanging around the 2 story walkway. It kept me up all night. To be honest, I didn't feel even a little bit safe. I feel like this motel could not only use an update, but a police raid as well.

4/10 Huono

Melly D

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja huoneen mukavuus
Good People Bad Room
The staff at this motel were really nice but the rooms were old and not well kept. Location is perfect, right off the highway with lots of eating and shopping. I probably spent more money staying out avoiding going back to my room than I saved on the room. You get what you pay for. Lesson learned.

2/10 Hirveä

Enrique, Dallas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
In a job assignments for 4 days. Stayed at super very nasty no house keeping no good a/c . Not maintain at all

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The description of the hotel was very misleading. It stated that we could rent an extra bed or refrigerator, but when I inquired about it with the check in clerk, he refused, seemed annoyed and told us they didn't have rollaway beds. Not really a big deal, otherwise, the place suited our needs. It gave us a place to crash when we needed it. Just make sure the websites actually states what the hotels do and don't offer. Otherwise, might lead to a lot of angry customers.

4/10 Huono

Eric

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Okay hotel. Missing light bulbs in two lamps, but okay for one night stay.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus