Ulkopuoli

Arvostelut: Suburban Studios Kansas City Airport North

2 out of 5
Suburban Studios Kansas City Airport North
1201 Branch Street, Platte City, MO

Arvostelut

6,8
Arvosana 10 - Loistava. 162 kautta 689 arvostelua" "
Arvosana 8 - Hyvä. 213 kautta 689 arvostelua" "
Arvosana 6 - OK. 126 kautta 689 arvostelua" "
Arvosana 4 - Huono. 100 kautta 689 arvostelua" "
Arvosana 2 - Hirveä. 88 kautta 689 arvostelua" "

7,0/10

Siisteys

8,0/10

Henkilökunta ja palvelu

5,6/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

5,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Cory

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is very run down. Rooms are dirty, walls and ceiling are stained. No one staying at checkin counter.
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 2.4.2024
Thank you for taking time to review your stay, We are sorry you didn't enjoy your stay, and will forward this to our staff to correct all issues.

6/10 OK

Jesus

Hyvää: Henkilökunta ja palvelu
Is a good place and it has a big room.
Yöpyi 7 yötä maaliskuussa 2024
Front Desk vastasi 2.4.2024
Jesus, Thank you for your review and pointing out our key features but don't forget to let the guest know about our 2 burner cooktops, Full size Fridges, and many kitchen cabinets to store your dry goods. We look forward to your next stay.

10/10 Loistava

William

Yöpyi 1 yön helmikuussa 2024
Front Desk vastasi 2.4.2024
Thank you for taking time to review your stay, We hope you enjoy that ALL of our rooms feature a kitchenette with a FULL size fridge for your extended stay in the Kansas City area.

10/10 Loistava

Terry

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 2 yötä tammikuussa 2024
GM vastasi 21.2.2024
Terry, HI FIVE, thank you for taking time to review our hotel, and giving us a 5 out of 5, We are a glad you enjoyed your stay at Suburban Studios a new brand from Choice Hotels featuring kitchenette.

4/10 Huono

Johanna

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
The bed was comfy, but there was a blood stain on the sheets that was discovered in the morning. It could have been much cleaner overall. There was just a lot of wear and tear. We won’t be staying there again.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 21.2.2024
Thank you for staying with us, we are sorry we didn't get the 5 star review. We will address these issues with our Housekeeping Team.

6/10 OK

Cody

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 21.2.2024
Thank you for your feedback and rating, We are glad you stayed with us at Suburban Studio a new Brand from Choice Hotels featuring kitchenette.

8/10 Hyvä

Chris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 21.2.2024
Thank you for the feed back, we are glad you enjoyed your stay at the Suburban Studios a new brand by Choice hotels for economy extended stay featuring kitchenettes.

4/10 Huono

Ricky

Huonoa: Palvelut/mukavuudet
My room had lots of outside bugs in the room
Yöpyi 1 yön joulukuussa 2023

2/10 Hirveä

Aidamir

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I even have videos of the bugs and of the dirty water coming out in the bathroom
Yöpyi 3 yötä joulukuussa 2023
Front Desk vastasi 8.12.2023
We are sorry you didn't enjoy your stay, We hope you do give us a chance next time you need a place to stay Near MCI airport

10/10 Loistava

Nichole

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I
Yöpyi 3 yötä marraskuussa 2023
Front Desk vastasi 6.12.2023
Thank you for the 5 star review, we strive to give great value for all Guest.

8/10 Hyvä

Jayme

Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

Nelson

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bed bugs in the room horrible stay
Yöpyi 1 yön marraskuussa 2023
Front Desk vastasi 10.11.2023
We apologize for the experience that you had. We did reach out to a pest control company and they determined that there were not any pests in the room. However, we would love for you to come to the hotel again and have a better experience in the future.

4/10 Huono

Maryke

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is clearly 2 star and no more. However, I am sure this review will not be seen by anyone. I submitted it before and am not seeing it. I had booked twice by mistake and was charged for both bookings. Not a chance I would get money back. Though only one receipt was issued. Dishonest. Management should be ashamed.
Yöpyi 2 yötä lokakuussa 2023
Front Desk vastasi 10.11.2023
I apologize for your experience. If you would like to reach out to on-site management, they can better explain the situation for you. I hope that you will come stay with us again in the future.

2/10 Hirveä

beletew

Yöpyi 3 yötä lokakuussa 2023
Suburban Studios vastasi 26.10.2023
We humbly apologize that you had a terrible stay. We do however hope to see you in the future and provide a better experience for you.

6/10 OK

Cynthia

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From what the website picture provides to personal shows umm a lot of difference. The towel regulation is not okay the mold ceiling is concerning within the whole room plus the whole building. The bathroom is the most concerning.
Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 23.10.2023
Hi Cynthia,We apologize for the experience that you had with us here at Suburban Studios. We hope that you will come back in the future and we can show you the experience that you expected the first time. We understand that first impressions may be hard to change. However, we look forward to you coming back in the future and being able to showcase the hotel's changes.

2/10 Hirveä

Linzy

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Showed up after paying online to be told I have no room.
Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 16.10.2023
Hello Linzy,We apologize that your room was not available. We hope that you will come back in the future and we will be able to accommodate you.

2/10 Hirveä

Molly

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This hotel is deplorable, I have never seen anything like it, it was disgusting, the room was beyond terrible, just nasty, no shower curtain or towels or soap in the bathroom, toilet barely flushed, mold in shower, no wi-fi available, couldn't get cell reception except for outside, could push the door open without the key, elevator broken, advertised indoor pool well it had no water in it, it was full of boxes and misc. Couldn't go on outside deck because it was falling apart. It was unsafe with not so respectable people hanging around, needless to say my daughter and I left shortly after arrival and went to a different hotel. The advertising is so inaccurate, it is nothing like the pictures and description, it needs to be removed from all the hotel booking sites. I will fight this for a full refund and repayment for the hotel we had to book after leaving. It was definitely unsafe for 2 women to be there. I was scared.
Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 16.10.2023
Hello Molly,We apologize for your experience. We are working on correcting the issues that you listed. You did receive a full refund for your stay after you requested it after your departure of the hotel and we hope that you understand that when you book through a third-party site, we have to have the refund request sent through them in order to be able to process any kind of refund which is why it was not taken care of here on property. We hope that in the future you reach out to the front desk with any issues prior to leaving the hotel so that those things be resolved or corrected. If you have any questions, please feel free to contact us at any time. Again, we apologize for the experience that you encountered.

2/10 Hirveä

Callie

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We checked out immediately because the elevator didn’t work, key entry was broken and it was dirty.
Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 16.10.2023
We apologize for the inconvenience of the elevator and the key machine. We hope you will come back in the future and we can create a new experience for you.

4/10 Huono

Travis

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
DONT STAY HERE
Used wash cloth in the shower and a used bar of soap, ants in the sink. NEVER STAYING HERE AGAIN! Hallways hadn’t seen a vacuum in probably a month, ice machine and elevator out of order. Terrible stay!
Yöpyi 3 yötä syyskuussa 2023
Ashley vastasi 12.9.2023
Hello Travis,We want to apologize for your stay not being up to standard. We hope that you will come again in the future and see all of the wonderful things that are being done at this property to improve our guest's satisfaction. We hope to see you in the future.

2/10 Hirveä

michael

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
bad night
it was terrible the staff at frint desk was disrespectful the room espically the bath tub was dirty and we did not like it
Yöpyi 1 yön elokuussa 2023
Ashley vastasi 12.9.2023
We apologize that your stay was not up to standard. We encourage you to come out and see the changes that have been made here and the wonderful new staff members that have been added to our team!

8/10 Hyvä

Ana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Ashley vastasi 12.9.2023
Thank you for staying with us! We are glad that you enjoyed your stay!

2/10 Hirveä

Monica

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Ashley vastasi 12.9.2023
We hope that you will come back and stay with us again. There are great things happening here at Suburban Studios Kansas City Airport North!

4/10 Huono

Allie

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was nice but the hotel itself was not. There were broken windows, missing parts to the sidewalks, and our room was supplied with one towel but no comforter on the bed.
Yöpyi 1 yön heinäkuussa 2023
Ashley vastasi 12.9.2023
We apologize that your experience was not up to standard. We are continuously putting in our strongest efforts to improve the property. There have been some big changes since you stayed with us. We hope that you will come back and see the wonderful things that have happened here at Suburban Studios.

8/10 Hyvä

Hope

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff was amazing, especially Kathy. She went above and beyond to ensure I had the room I needed on ground floor. The room itself was super clean, fresh smelling and good quality! Bed comfortable, linens and pillows clean and soft. I felt safe there.
Yöpyi 2 yötä heinäkuussa 2023
Ashley vastasi 12.9.2023
We are happy to hear that you enjoyed your stay with us here at Suburban Studios! We hope that you will come join us in the future for your next visit to the Platte City/Kansas City area.

2/10 Hirveä

Nick

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was dirty and the staff were horrible.
Yöpyi 3 yötä heinäkuussa 2023
Ashley vastasi 12.9.2023
We apologize that your experience was not up to standard. We encourage you to come and stay with us again and we will show you the wonderful new staff members that are here at Suburban Studios.

2/10 Hirveä

Carmen

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Frond desk attendant busy caring for her baby, computer systems down, room assigned was already occupied, horrible pot smell, very dirty and… absolutely could not and would not stay here. I would rather sleep out in the car. Almost $140 for something I wouldn’t stay at for free.
Yöpyi 1 yön heinäkuussa 2023
gm vastasi 19.7.2023
Dear Carmen I apologize that my team and I were not able to exceed your expectations. We will be using you feedback to make improvements.

2/10 Hirveä

Kimberly

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yuck
I'll start from checking in it took a half hour to get checked in the king bedroom suite had three pillows on the bed of one which had blood stains on it. There was hair in the shower. They have an ice machine in the main lobby but there is no ice bucket or cups in your room. The room was booked for two people but there was one set of towels. We tried multiple times to call the front desk but to no avail we could get no morning wake up call or even an answer at the desk for that matter at every hour of the night we tried to call. We were woke up at 5:00 in the morning by dogs barking in the hallway. They have a breakfast room that serves no breakfast. Two of the main doors to the hotel have been shot out by BB's. It was a horrible experience and this is the kind of place that makes you feel like you should take your clothes off before you come home.
Yöpyi 1 yön heinäkuussa 2023
gm vastasi 19.7.2023
Dear Kimberly I apologize on behalf of me and my team that we were unable to exceed your expectations. We will be using your feedback to improve our guest experience.

6/10 OK

James, Kansas City

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Ashley vastasi 12.9.2023
We hope to see you again in the future! Thank you for staying with us!

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Unfit Room
The bathroom in room 323 is horrible. Pl us there was smell of marijuana on that floor. Also the place needs a thorough cleaning. The are filthy and needs to be vacuumed.
Yöpyi 3 yötä heinäkuussa 2023
gm vastasi 17.7.2023
The entire staff at Suburban Studios would like to apologize for not exceeding your expectations during your stay with us. We will be using your review to continue to improve on guest experience.

2/10 Hirveä

Bradley

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The sheets and pillowcases had make on them. They were not even cleaned from the previous guests. The towels int the bathrooms were also not cleaned. They simple made the bed, folded the towels and used it from the last guest. Disgusting. There was also some slime on the sink. There were several things in the room that were broken or removed from the wall and never repaired. The back door was supposed to lock but the lock was broken. We didn't even stay, we left the property and drove home late at night because we were so disgusted.
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Shiela

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The building and grounds have not been kept up at all. The only reason we even considered staying there was the unavailable hotels closer to the airport because of a Taylor Swift concert !
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

ARDITH

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
While the staff was friendly and our beds and rooms were ok, this place needs a lot of work. Our tv and remote didn’t work, there isn’t a coffee pot or any cups nor shampoo, conditioner, hangers, limited towels, lamps don’t work, no blankets, missing a dial to control temperature and the ice machine on the second floor doesn’t work.
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

marco

Matkusti pienten lasten kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tenía olores inadecuados
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Barbara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I couldn't be more happier with the staff!! I showed up and of course choice over booked them, so they had a room that was down for maintenance, they offered it to me, me knowing and have worked in the business and knowing what ot was like having overbooked with Taylor swift being in town i was happy with it. All thatvwas wrong was it was recently painted, refrigerator was put in backwards so u couldnt open the door and the floor was new. Gave it to me with discount. They wished everyone was as easy to work with than me and i said the same to them!!
Yöpyi 1 yön heinäkuussa 2023
gm vastasi 13.7.2023
Barbara Thank you for your wonderful review. We were happy to accommodate you. We look forward to seeing you again.

4/10 Huono

Steve

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Won't be back.
Only hot water in the shower. My daughter got scalded. No water pressure in the bathroom sink. The workout room, pool and breakfast area all closed. We paid full price for nothing more than a room. The people were good, but the services advertised were not there.
Yöpyi 3 yötä heinäkuussa 2023
gm vastasi 13.7.2023
Dear SteveI would like to apologize for failing to exceed your expectations.Your satisfaction is important to us. We will be using your feedback to make improvements so that we can provide exceptional experiences with our guest.

10/10 Loistava

Taylor

Yöpyi 1 yön heinäkuussa 2023

6/10 OK

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Abi

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

scott

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was the dirtiest most disgusting place I’ve ever stayed at. Smelt like dog urine and smoke. Hair up and down all the hallways and stairwells. Shower had so much paint peeling it couldn’t drain. One sheet on the bed with no blanket. Staff had no idea how to provide a blanket. Staff had a baby on site while checking in. Took 45 minutes to get that done. Do yourself a favor and stay away from this place.
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

William

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The only good thing I can say about this place was the people who checked me in. The first room I went to was not cleaned at all. The second room was I thought clean but the first bed I pull back the comforter and it was full of hair. The second bed was clean( I think). When I went to shower in the morning the bathtub hadn’t been cleaned, so I washed it out and jumped in. When I finished I noticed that their were no towels. So I dried myself of with a tee shirt of mine. I booked this location because it had a 7 star review well let me tell you that’s a lie. The only reason I spent the night was because of my exhaustion from driving all day. Avoid avoid avoid!
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

LeDonna

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I booked this hotel because of the breakfast and shuttle service, neither of which they provided.
Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Brook

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I liked everything about it except the Wi-Fi didn’t work and I didn’t have signal in or around the building
Yöpyi 1 yön kesäkuussa 2023

4/10 Huono

Nichelle

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023

4/10 Huono

Mike

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well below standards
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Dominic

Yöpyi 2 yötä kesäkuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dont go by pictures.
Front desk looked very nice. However, room was not. Shower had stuck on dirt. Only two towels for 4 people in room. Very dinky pillows. They were accommodating on keeping the same room for the next day. Went to get towels only got two. One bed only had one blanket. When asked for another blanket, we were given a sheet. The checkin lady was very nice.
Yöpyi 1 yön kesäkuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing visit overall!
We arrived to the room and were overwhelmed by the smell of smoke. The room was mostly clean but there were not enough towels or washcloths in the bathroom. I also had to ask for toilet paper. The next morning we realized one of the beds did not even have a comforter on it, just a thin decorative liner. Not comfortable at all! Very disappointed with this hotel stay.
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Crystal

Yöpyi 1 yön kesäkuussa 2023

4/10 Huono

Joey

Matkusti pienten lasten kanssa
Huonoa: Majoituspaikan kunto ja tilat
Our first room we went to was not cleaned/prepped for us so we went and received a second room. The second room was prepared and the beds were made but it was filthy. There were hairballs on the ground and we found one in the bed, the beds were COVERED in what looked like dog hair, the TV box was dangling under the TV, the mirrors were dirty, and there was PUBIC HAIR IN THE BATHTUB. We also found two spiders in the bathroom which was displeasing. We were very upset especially since we have two children. We did not even think about taking showers because of how unsanitary it was.
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Crisaida

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente opción, cerca del aeropuerto, tiendas y restaurantes, la propiedad limpia, parqueo disponible y personal amable. La volvería a elegir. Gracias!
Yöpyi 1 yön toukokuussa 2023