Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 260 kautta 1003 arvostelua" "
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. Our hotel is conveniently located close to Karuizawa Station and outlets. At this time of year, we also see customers using the ski resort. We hope that you will use our hotel again when you come to Karuizawa, as each season offers different benefits. We hope to see you again someday.
8/10 Hyvä
Takuya
29.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawasou.We are very honored that you were satisfied with our hotel.We will continue to make every effort to improve our hotel so that our guests can spend a pleasant stay with us.
10/10 Loistava
Takeshi
12.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.
lijia
Yöpyi 2 yötä tammikuussa 2024
Front Tojo vastasi 10.2.2024
Thank you very much for using APA Hotel Karuizawa Ekimae Karuizawaso.Development is progressing around the station, including shopping malls, but as you said, the area may be different from the area around the station, such as hidden restaurants and buildings unique to Karuizawa, one of Japan's leading resort areas.Next time you have a chance to come here, we will be happy to introduce you to the restaurants recommended by our staff, so please feel free to contact us.
10/10 Loistava
SHIN
7.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
スタッフのか他がとても優しく大変たすかりました。
SHIN
Yöpyi 1 yön tammikuussa 2024
フロント 中山 vastasi 8.1.2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that our customers were happy with our experience.We will continue to strive to please our customers.Front Nakayama
2/10 Hirveä
Yat yu
31.12.2023
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yat yu
Yöpyi 3 yötä joulukuussa 2023
フロント 飯岡 vastasi 31.12.2023
Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.Although you chose APA Hotel Karuizawasou among many hotels, we are sorry to hear that you had an unpleasant stay.We are very sorry for your inconvenience.We will use your valuable time and feedback to improve the quality of APA hotels in the future, and we will do our best to prevent such incidents.We will continue to strive for the quality of service that satisfies our guests.Thank you very much for your continued support of APA Hotels.Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.
10/10 Loistava
Tarkistettu asiakas
Liikematkailija
28.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。我們很高興您在眾多酒店中選擇了我們酒店。 我們很高興聽到您對酒店的位置和食物的讚美。對於工作人員服務造成您的不便,我們深表歉意。我們決心進一步努力改善員工的客戶服務態度和熱情好客。如果還有機會,我們真誠地歡迎您的再次光臨。非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。
8/10 Hyvä
Worawut
24.12.2023
Worawut
Yöpyi 1 yön joulukuussa 2023
Front Iioka vastasi 27.12.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.Front Iioka
8/10 Hyvä
Worawut
24.12.2023
Worawut
Yöpyi 1 yön joulukuussa 2023
Front Iioka vastasi 27.12.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.
6/10 OK
Johnny
23.12.2023
Johnny
Yöpyi 1 yön joulukuussa 2023
Front TAKAI vastasi 12.1.2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that you have chosen our hotel from the first month of the new year. We will continue to strive to provide services that satisfy our customers this year as well. We hope that you will have the opportunity to visit our hotel again.
10/10 Loistava
hui chuan
Matkusti perheen kanssa
22.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä joulukuussa 2023
Clerk Saito vastasi 21.12.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
8/10 Hyvä
William
Matkusti pienten lasten kanssa
20.12.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
William
Yöpyi 2 yötä joulukuussa 2023
Clerk Horigome vastasi 20.12.2023
Thank you very much for choosing to stay with us.We would like to thank you again for your evaluation.We look forward to welcoming you back to our hotel again.
8/10 Hyvä
MAN CHE
Matkusti ryhmän kanssa
18.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
近車站的酒店
近車站及巴士站,但入夜後附近比較靜,遇好都近outlet, 是賣點。
MAN CHE
Yöpyi 2 yötä joulukuussa 2023
前台服務員 東條 vastasi 18.12.2023
非常感謝您使用APA輕井澤車站前飯店。輕井澤的法令要求所有餐廳和餐廳營業至晚上 11:00,以防止夜間噪音。另外,正如您所說,我們酒店地理位置優越,距離輕井澤站步行僅需 5 分鐘,深受輕井澤觀光或購物中心的顧客歡迎。我們希望您來到這裡或去全國其他地方時,繼續光顧我們作為 APA 酒店及度假村集團的一部分。我們全體員工期待再次使用您的服務。
6/10 OK
Kar Cheong, Edwin
Matkusti perheen kanssa
12.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kar Cheong, Edwin
Clerk Saito vastasi 5.2.2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will strive to further improve based on customer feedback. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again.
8/10 Hyvä
Tarkistettu asiakas
Matkusti perheen kanssa
12.12.2023
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 1 yön joulukuussa 2023
Clerk Hongo vastasi 12.12.2023
Thank you for staying at APA Hotel Karuizawa-ekimae karuizawaso. Did you enjoy your stay? We look forward to welcoming you back.
6/10 OK
Kar Cheong, Edwin
10.12.2023
Kar Cheong, Edwin
Yöpyi 2 yötä joulukuussa 2023
Frontdesk Nashimoto vastasi 11.12.2023
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We look forward to using our hotel again when you visit Karuizawa in the future.Thank you very much for taking the time out of your busy schedule to post today.
6/10 OK
Yusuke
9.12.2023
Hyvää: Majoituspaikan kunto ja tilat
Yusuke
Yöpyi 1 yön joulukuussa 2023
receptionist Horigome vastasi 9.12.2023
Thank you very much for choosing to stay with us.We will continue to do our best to ensure customer satisfaction.We look forward to welcoming you back to our hotel again.
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.All of our staff are looking forward to seeing you again.Thank you for taking time out of your busy schedule to post today.
8/10 Hyvä
SIN MEI SHIRLEY
1.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thank you very much for choosing to stay with us.We will continue to do our best to ensure customer satisfaction.All of our staff are looking forward to your next stay with us.
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
隔音極差,空調過熱,外面零下我都要開窗瞓覺
Ho Fai
Yöpyi 1 yön marraskuussa 2023
フロント 中山 vastasi 28.11.2023
非常感謝您入住 APA Hotel Karuizawa Ekimae Karuizawaso。雖然您在眾多飯店中選擇了我們飯店,但對於設施方面造成您的不便,我們深表歉意。我們認真對待客戶的意見,並努力創造一個讓您更舒適地度過時光的環境。感謝您在百忙之中抽空發文。我們期待再次見到您。前中山
4/10 Huono
Tsui Fong Katrina
Matkusti kumppanin kanssa
23.11.2023
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel location near station is the only advantage, other else not worth to mention it.
Tsui Fong Katrina
Yöpyi 2 yötä marraskuussa 2023
フロント 中山 vastasi 23.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We apologize for any inconvenience this may have caused to our customers.In the future, we will continue to improve to ensure customer satisfaction.
8/10 Hyvä
HARUMI
Liikematkailija
23.11.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will strive to further improve based on customer feedback. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again.Clerk Saito
Thank you very much for choosing to stay with us.All of our staff are looking forward to your next stay with us.
8/10 Hyvä
J
16.11.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location especially if you’re not driving. It’s walking distance to the station (5 mins) and the large outlet mall. Only downside is that we were placed on a smoking floor (although we booked non-smoking) and there was quite a strong smell of smoke in the room.
J
フロント 中山 vastasi 16.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are honored to receive your compliments regarding our location.We apologize for not being able to provide the room you requested due to the reservation status. Depending on the season, reservations may fill up quickly.please note that.Front Nakayama
8/10 Hyvä
Ohm
13.11.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best part of this hotel is breakfast don’t miss it.
But first time I go to the room have pee smell.
Window can open that help.
Hotel smaller then other APA hotel but karuizawa view is great.
Hotel same side of the road easy to walk form train station.
Ohm
Clerk Saito vastasi 13.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are honored to receive your compliments regarding our hotel. However, we apologize for the lack of cleanliness during your stay. We will share the posts we receive from our customers with the cleaning company and strive to improve. Thank you for taking time out of your busy schedule to post.Clerk Saito
8/10 Hyvä
Tatsuo
Matkusti perheen kanssa
12.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
6/10 OK
Suzan
9.11.2023
Hyvää: Henkilökunta ja palvelu
There’s smelly sewage from the bathroom piping. The faucet is faulty, it’s too loose.
Suzan
Yöpyi 1 yön marraskuussa 2023
フロント 中山 vastasi 9.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We sincerely apologize for the inconvenience caused during your stay. In the future, we will share this information with cleaning companies and strive to improve.Thank you for taking the time out of your busy schedule to post.Front Nakayama
10/10 Loistava
yun-chien
Matkusti ryhmän kanssa
8.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
yun-chien
Yöpyi 2 yötä marraskuussa 2023
front staff FUKE vastasi 11.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ho Yan
Yöpyi 1 yön lokakuussa 2023
Clerk Saito vastasi 5.11.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
8/10 Hyvä
MAN WAH
4.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will continue to make further improvements to ensure customer satisfaction. Thank you for taking the time out of your busy schedule to post.Clerk Saito
8/10 Hyvä
BORJINQ
Matkusti kumppanin kanssa
30.10.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
交通便利
BORJINQ
Yöpyi 1 yön lokakuussa 2023
Clerk Saito vastasi 31.10.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are honored to receive your compliments regarding our location. As our customers have said, our hotel is a 2-minute walk from Karuizawa Station, making it a convenient location for both sightseeing and business. If you come to Karuizawa again, please use our hotel. We look forward to serving you.Clerk Saito
10/10 Loistava
Wai Fong
Matkusti ryhmän kanssa, Matkusti perheen kanssa
30.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wai Fong
Yöpyi 2 yötä lokakuussa 2023
Clerk Saito vastasi 31.10.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
10/10 Loistava
Tarkistettu asiakas
Matkusti perheen kanssa
29.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
優質方便
整體很好!近車站、outlet,非常方便,房間很大,有露台,環境清靜!
Tarkistettu asiakas
Yöpyi 1 yön lokakuussa 2023
Clerk Saito vastasi 31.10.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
8/10 Hyvä
Tarkistettu asiakas
27.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Valued option
Ok. Good quality per the price paid.
Tarkistettu asiakas
Yöpyi 1 yön lokakuussa 2023
Clerk Saito vastasi 27.10.2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito