Ulkouima-allas

Arvostelut: Sheraton La Jolla Hotel

3.5 out of 5
Sheraton La Jolla Hotel
3299 Holiday Ct, La Jolla, CA

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 510 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 294 kautta 1002 arvostelua" "
Arvosana 6 - OK. 95 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 63 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1002 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Lisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really like the tropical vibe of this hotel, as well as the location near the UCSD campus.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 23.4.2024
Dear Lisa, Thank you for the outstanding review of Sheraton La Jolla Hotel! We are thrilled that our proximity to the University of California, San Diego, elevated your visit and that you enjoyed our beautiful environment. We offer a relaxing retreat with 7.5 acres of lush, tropical gardens, including cascading waterfalls and a Koi pond. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next trip.Junneah Alilain,General Manager

6/10 OK

Theodore

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 22.4.2024
Dear Theodore, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Junneah Alilain,General Manager

10/10 Loistava

David, Simi Valley

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay for 6 person family.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 17.4.2024
Dear David, Thank you for including Sheraton La Jolla Hotel in your travel plans. We are delighted that we exceeded your expectations and that there was something for every member of your family to enjoy. It was a pleasure hosting all of you, and we hope to see you again on your next visit to the city. Junneah Alilain,General Manager

10/10 Loistava

Tai

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Tai, Thank you for choosing us and for your excellent rating. We are pleased we exceeded your expectations and that our great location was perfect for your travel needs. It was a pleasure hosting you at the Sheraton La Jolla Hotel, and we look forward to your next visit.Junneah Alilain,General Manager

4/10 Huono

Hope

Matkusti perheen kanssa
We stayed 2 nights and no one visited our room to straighten up or check towels bet/ our first and second nights. Had to go back to check-in to get our card to activate the parking gate. Not a very scenic location right off the highway, so it’s typical SoCal concrete jungle
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 14.4.2024
Dear Hope, Thank you for your evaluation of our hotel. We genuinely regret the service issues you outlined and the inconvenience you experienced during your stay. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope you will reconsider staying with us again so we can show you the hospitality you deserve.Junneah AlilainGeneral Manager

10/10 Loistava

Joseph, Havelock

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a significant step up from what I'm used to and greatly appreciated.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear Joseph, Thank you for your lovely feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was a pleasure hosting you at Sheraton La Jolla Hotel, and we look forward to welcoming you again. Junneah Alilain,General Manager

10/10 Loistava

Sue

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staffs, cleaners, and, environment were excellent 💯
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 6.4.2024
Dear Sue, Thank you for sharing the review of your stay at the Sheraton La Jolla Hotel. We are pleased you enjoyed our comfortable atmosphere and the courteous service provided by our associates, especially our housekeeping team. We appreciate your business and hope you will make us your home every time your travels bring you to our fantastic city.Junneah AlilainGeneral Manager

8/10 Hyvä

Vanessa, fort lauderdale

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My room was clean but it had a musty smell. I know its not the cleaners. Other than that, my dtay was perfect. Conveniently located.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 6.4.2024
Dear Vanessa, Thank you for choosing to stay with us. We are pleased you enjoyed your overall stay and that you particularly liked our convenient location. However, we apologize for the concern you outlined with your room. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We value your business and hope you will consider staying with us again.Junneah AlilainGeneral Manager

10/10 Loistava

Mitzi

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 5.4.2024
Dear Mitzi, Thank you for your kind rating. We are glad you had such a positive experience during your time at Sheraton La Jolla Hotel, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Junneah AlilainGeneral Manager

8/10 Hyvä

Mai

Matkusti perheen kanssa
Close to shopping center
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 2.4.2024
Dear Mai, Thank you for choosing the Sheraton La Jolla Hotel. We are glad you enjoyed our proximity to the shopping center. We appreciate your business and hope you will make us your home every time your travels bring you to our fantastic city.Junneah Alilain, General Manager

10/10 Loistava

Kristine

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 31.3.2024
Dear Kristine, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton La Jolla Hotel. We look forward to your return and wish you all the best with your future travels. Junneah Alilain, General Manager

10/10 Loistava

Catherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 29.3.2024
Dear Catherine, It is wonderful to know you enjoyed everything about your time at Sheraton La Jolla Hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Junneah AlilainGeneral Manager

10/10 Loistava

Flor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Flor, Thank you for the outstanding rating. We are delighted your time at Sheraton La Jolla Hotel was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Junneah Alilain, General Manager

10/10 Loistava

Jorge

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 25.3.2024
Dear Jorge, A huge thank you for your kind review. Our aim is to ensure every guest feels warmly welcomed and completely comfortable throughout their visit, so we are thrilled to learn that you had a great stay. It was a true pleasure to have you as our guest, and we look forward to your next visit. Junneah Alilain, General Manager

10/10 Loistava

nuria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is well located with access to restaurants and stores. The staff is friendly and helpful. The heated pool was a highlight plus the jacuzzi. The palm trees make you feel you are outside the city so it serves its purpose very good.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 19.3.2024
Dear Nuria, Thank you for the generous rating of our hotel, Sheraton La Jolla Hotel. We are delighted you enjoyed everything we have to offer, including our excellent location, warm hospitality and outstanding amenities. Our low-rise, the resort-style hotel provides everything you need for the perfect weekend getaway, business trip, or family vacation. We hope you will come back to see us soon!Junneah AlilainGeneral Manager

10/10 Loistava

Lynne

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Convenient to UCSD. Staff are very friendly and helpful.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 18.3.2024
Dear Lynne, Thank you for sharing your great review about your stay at Sheraton La Jolla Hotel. We are delighted to know that our convenient location to UCSD and our courteous staff made your visit more enjoyable. We appreciate your business and hope that you will choose us as your home every time your travels bring you to our fantastic city. Junneah Alilain, General Manager

2/10 Hirveä

Kambiz

Matkusti lemmikkien kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They have hidden cost , they charged me $112 because I stayed with my dog , this is ridiculous and other guests smoke weed all night Also the reception were too rude I wont recommend this property to anyone
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 12.3.2024
Dear Kambiz, Thank you for the review of your experience at our hotel. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us, but we understand your frustrations if these costs came as a surprise to you. We are also sorry for the service issues you encountered with our front desk associates. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. Moreover, we apologize for any disturbances from nearby guests. Thank you for helping us enhance our hospitality, and we hope to be your hotel of choice the next time your travels bring you our way. We wish you all the best with your future travels.Junneah AlilainGeneral Manager

8/10 Hyvä

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in and check out was great. The facility was not exactly “modern” but it was clean and comfortable. It is also adjacent to a shopping center with various food options. Very convenient for visitors of UCSD. I would stay again!
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 9.3.2024
Dear Claudia, Thank you for being our guest and for your feedback. We are delighted to see that our location close to the University of California San Diego and the nearby local restaurants was the highlight of your visit. We are also glad that you appreciated the cleanliness and comfort we strive to offer, but we understand you were looking for a more modern experience. It is a pleasure knowing that you will stay again at Sheraton La Jolla Hotel in the future.Sincerely,Junneah Alilain,General Manager

4/10 Huono

Carla

Yöpyi 3 yötä helmikuussa 2024
General Manager vastasi 26.3.2024
Dear Carla, Thank you for sharing your rating. We apologize for any shortcomings in your experience during your stay and for not meeting your expectations or our usual high standards. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Junneah Alilain, General Manager

10/10 Loistava

Denisse T

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La ubicación es muy buena! Céntrico
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 5.3.2024
Dear Denisse, Thank you for sharing your review of Sheraton La Jolla Hotel. We are thrilled that you loved our location and that we were perfectly situated near everything that you planned to see and do in La Jolla. Guests love that we are so close to the area's most famous attractions, including San Diego Zoo, Balboa Park, and the Gaslamp Quarter. We look forward to hosting you again the next time you are in the area.Sincerely,Junneah Alilain,General Manager

10/10 Loistava

Esmeralda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 2.3.2024
Dear Esmeralda, We are delighted you enjoyed your stay at the Sheraton La Jolla Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Junneah Alilain,General Manager

10/10 Loistava

Zyaire

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice stay.
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 26.2.2024
Dear Zyaire, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Sheraton La Jolla Hotel. We look forward to your return and wish you all the best with your future travels.Junneah Alilain,General Manager

10/10 Loistava

Jered

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff
General Manager vastasi 25.2.2024
Dear Jered, It was a pleasure reading your review of the Sheraton La Jolla Hotel. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. Thank you for choosing us, and we hope to welcome you back again.Junneah Alilain,General Manager

10/10 Loistava

Jane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Jane, Thank you for the excellent rating and your comments about staying with us at the Sheraton La Jolla Hotel. Our goal is to make every guest feel welcome and comfortable during their entire visit, so we are pleased to know your experience exceeded these expectations. Set in the heart of La Jolla, we provide excellent access to nearby beaches, Torrey Pines Golf Course, and SeaWorld San Diego!We look forward to hosting you again the next time you are in the area.Junneah AlilainGeneral Manager

10/10 Loistava

Matthew

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the second time I have stayed in the hotel (once for 10 days, the other for 4) - it is incredibly convenient for the University of California San Diego. Staff are excellent, the hotel itself is very stylish, pool, hummingbirds, the lot.
Yöpyi 4 yötä helmikuussa 2024
General Manager vastasi 16.2.2024
Dear Matthew, Thank you for choosing to stay with us once again. We strive to impress our guests by providing the cleanest hotel and friendliest service. Your comments are a delight to read and will encourage our team to keep up the great work. It is great to see that our location near the University of California San Diego met your expectations. We are pleased that you liked our well-kept property with excellent on-site amenities. Thank you again; we look forward to your next visit to the Sheraton La Jolla Hotel. Junneah AlilainGeneral Manager

10/10 Loistava

Vivianne

Yöpyi 5 yötä tammikuussa 2024
General Manager vastasi 21.3.2024
Dear Vivianne, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton La Jolla Hotel. We look forward to your return and wish you all the best with your future travels. Junneah Alilain, General Manager

10/10 Loistava

Jessica

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
While I usually don’t prefer a hotel with multiple smaller buildings, this one turned out to be really nice. Our room was comfortable and the pool and hot tub were beautiful as were the grounds. I would definitely stay here again!
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 26.1.2024
Dear Jessica, Thank you for choosing Sheraton La Jolla Hotel and for your great review. We are glad that your stay was perfect and that our well-kept accommodations and amenities made for a memorable experience. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.General Manager

8/10 Hyvä

Eunyoung

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 20.1.2024
Dear Eunyoung , We are delighted you enjoyed your visit to the Sheraton La Jolla Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.General Manager

10/10 Loistava

Juan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 20.1.2024
Dear Juan , We appreciate you taking the time to leave your generous rating regarding your recent visit to the Sheraton La Jolla Hotel. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We hope that we will have a chance to host you again in the future. General Manager

10/10 Loistava

Lan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed the garden.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 17.1.2024
Dear Lan, Thank you for taking the time to review your visit to the Sheraton La Jolla Hotel! We are glad you had a great stay and that you enjoyed our lush, tropical gardens. We work hard to deliver an excellent experience for all of our guests, so we are pleased you appreciated our efforts. Thank you again; we look forward to welcoming you back on your next trip.General Manager

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Questionable cleanliness
I noticed brown spots in the bathroom in the shower and on the floor. Could’ve been blood spots, could have been rust. Otherwise the room appeared clean. Also the toilet paper kept falling off the holder.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 14.1.2024
Dear Guest, It was a pleasure having you stay with us. Your rating shows that your overall visit was pleasant. However, we want to apologize for any cleanliness issue in the bathroom of your accommodations. We will address this to appropriate individuals. Thank you for this valuable feedback, and we hope to have another opportunity to provide you with a completely flawless visit the next time you are in the area.General Manager

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
General Manager vastasi 14.1.2024
Dear Guest, We are thrilled you had an excellent stay at Sheraton La Jolla Hotel, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.General Manager

10/10 Loistava

Bruno

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location and lovely hotel!
The hotel was lovely and situated in a very central yet very quiet and peaceful location. The service was superb. The restaurant had a variety menu we were able to enjoy.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 14.1.2024
Dear Bruno, Thank you for choosing Sheraton La Jolla Hotel, and for taking the time to post a review! We are glad to know that you had a perfect visit so far and that our beautiful property, prime location, as well as our hospitality exceeded your expectations. It is great to know that you also enjoyed our culinary offerings. It was our pleasure to host your stay, and we look forward to your next visit.General Manager

8/10 Hyvä

Sean

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 13.1.2024
Dear Sean, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting La Jolla. It was our pleasure accommodating you. We hope you will make Sheraton La Jolla Hotel your home away from home whenever your travels bring you to our area.General Manager

10/10 Loistava

Michelangelo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Michelangelo, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Sheraton La Jolla Hotel and that we exceeded all of your expectations. That is what we like to see. We can't wait to share another fantastic experience with you soon.Kyle GordonDirector of Guest Services

8/10 Hyvä

Juan Manuel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel bien ubicado y cómodo
Yöpyi 3 yötä tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Mr. Manuel, Thank you for choosing Sheraton La Jolla Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that this was your experience. We are glad to read that our prime location met your expectations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kyle GordonDirector of Guest Services

8/10 Hyvä

Ladan, Santa Barbara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Comfortable beds and quiet place.
Yöpyi 2 yötä tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Ladan, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Sheraton La Jolla Hotel. It is nice to see that our comfortable and serene accommodations worked well for you and made your time with us even more memorable. We hope you are already planning another visit our way.Kyle GordonDirector of Guest Services

8/10 Hyvä

Andrea

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Andrea, Thank you for the nice rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton La Jolla Hotel; we hope to see you again soon. Kyle GordonDirector of Guest Services

10/10 Loistava

Mylene

Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 28.1.2024
Dear Mylene, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton La Jolla Hotel, and we look forward to welcoming you back soon. General Manager

10/10 Loistava

TERRY

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Terry, We are thrilled you had an excellent stay at Sheraton La Jolla Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kyle GordonDirector of Guest Services

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Scott, We are delighted you enjoyed your stay at Sheraton La Jolla Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to La Jolla.Kyle GordonDirector of Guest Services

10/10 Loistava

Jesus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Director of Guest Services vastasi 9.1.2024
Dear Jesus, Thank you for choosing Sheraton La Jolla Hotel. We were pleased that we exceeded your expectations during your visit to La Jolla. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Kyle GordonDirector of Guest Services

10/10 Loistava

Ruby

Yöpyi 2 yötä joulukuussa 2023
Director of Guest Services vastasi 9.1.2024
Dear Ruby, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton La Jolla Hotel. We look forward to your return and wish you all the best with your future travels.Kyle GordonDirector of Guest Services

6/10 OK

Miguel

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Mala atención al cliente por no dejar toallas
Terrible. Una Noche únicamente me pusieron una toalla para el baño y al otro día estuvo peor porque no me pusieron ningún juego de toallas y a pesar que la solicité se tardaron mucho tiempo en llevarlos al cuarto y fue desesperante porque no nos podíamos secar.
Yöpyi 3 yötä joulukuussa 2023
Director of Guest Services vastasi 9.1.2024
Dear Miguel, Thank you for sharing your review with us. We sincerely apologize for disappointing you with the housekeeping service concerns you encountered and for the delay you experienced. We deeply regret if our staff did not respond to your requests in a timely manner while you were here and for the inconvenience this caused. We have addressed this with the appropriate team, and we are grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve. Kyle GordonDirector of Guest Services

10/10 Loistava

Ahmed M., Richardson

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They have a very nice pool and hot tub. Room was nice and clean
Yöpyi 1 yön joulukuussa 2023
Director of Guest Services vastasi 9.1.2024
Dear Ahmed, Thank you so much for your kind review. We are glad that everything went well during your stay and that our amenities as well as our well-kept accommodations exceeded your expectations. Thank you again for choosing Sheraton La Jolla Hotel, and we hope to have the opportunity to welcome you back any time you are in the area.Kyle GordonDirector of Guest Services

10/10 Loistava

Alex

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Director of Guest Services vastasi 6.1.2024
Dear Alex, Thank you for choosing Sheraton La Jolla Hotel. We were pleased that we exceeded your expectations during your visit to La Jolla. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Kyle GordonDirector of Guest Services

10/10 Loistava

Craig A

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice!
Nice hotel, close to everything!
Yöpyi 1 yön joulukuussa 2023
Director of Guest Services vastasi 6.1.2024
Dear Craig, Thank you for the kind review of Sheraton La Jolla Hotel! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property as well as our proximity to the area's most famous attractions, including San Diego Zoo, Balboa Park, and the Gaslamp Quarter. Thank you again for your feedback, and we look forward to your next visit.Kyle GordonDirector of Guest Services

10/10 Loistava

Yue

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Director of Guest Services vastasi 31.12.2023
Dear Yue, We are thrilled you had an excellent stay at the Sheraton La Jolla Hotel, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Happy Holidays, and have a great New Year.Kyle GordonDirector of Guest Services

8/10 Hyvä

Manuel

Yöpyi 1 yön joulukuussa 2023
Director of Guest Services vastasi 30.12.2023
Dear Manuel, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Sheraton La Jolla Hotel. We look forward to welcoming you back on your next visit. Happy Holidays, and have a great New Year.Kyle GordonDirector of Guest Services

10/10 Loistava

Linda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the spa, it was a big size. Also, the pool seemed to be heated, which was a plus for winter. It has an automated towel check so you don’t have to worry about towels. The rooms were comfy, the grounds were relaxing and pretty, the front desk was welcoming. Parking was $27/day, but convenient. Liked that we were near restaurants. Would definitely stay here again.
Yöpyi 2 yötä joulukuussa 2023
Director of Guest Services vastasi 29.12.2023
Dear Linda, Thank you for sharing your feedback regarding your recent stay at Sheraton La Jolla Hotel. We are delighted to hear that you enjoyed our convenient location, immaculate accommodations, and well-equipped amenities. Our team takes immense pride in delivering exceptional service, and we are also glad to know that it added to your positive experience. Wishing you a Happy Holidays and a Joyous New Year! We look forward to welcoming you back in the future.Kyle GordonDirector of Guest Services