I stayed in a family room with my 3 children. Check in went smoothly, the member of staff was very friendly and helpful. Only one key available. The lobby and main staircase was clean and well presented. The room was a good size, two single beds and a double. The decor is dated and slightly shabby with a few smudges on the walls but the carpet was clean, the sheets and pillowcases were new. There were only sheets and a fleece bedspread but when we stayed it was hot so the fleece was not needed, I’m not sure if I would have wanted to snuggle up with it as I couldn’t say if it had been changed between guests! The room did get hot, but There was a standing fan provided which was useful, even if slightly dusty. The en-suite was small, dated but as clean as you can get an 80s shower! The shower worked fine. There was a kettle and fridge, a few tea and coffee sachets, but only 4 paper cups- would have preferred some proper mugs! No UHT milk provided, but we easily found a Tesco round the corner. Check out was fine, had to phone to get a code for a key safe with my key deposit but all went smoothly.
This is a budget hotel, a place to rest while you explore the sights of London! If you want luxury don’t go here. But if you want a great location this is perfect Oxford street 10 minutes walk, Baker Street and the tube 5 minutes, Madame Tussaud’s at the end of the road. We went to The Hyde park concerts and it was great to just be able to walk back within 15 minutes.