Ulkopuoli

Arvostelut: Andaz London Liverpool Street - a concept by Hyatt

5 out of 5
Andaz London Liverpool Street - a concept by Hyatt
40 Liverpool Street, London, England

Arvostelut

9,4

Poikkeuksellinen

Arvosana 10 - Loistava. 724 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 207 kautta 1000 arvostelua" "
Arvosana 6 - OK. 45 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 16 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 1000 arvostelua" "

9,6/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Max

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2019
Mario vastasi 16.6.2019
Dear Max, Thank you so much for leaving a 10 out of 10 rating regarding your experience at Andaz London. I am delighted to learn you had a lovely stay with us. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

10/10 Loistava

Kirsti

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2018

10/10 Loistava

Juha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Miia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2017
Dear Miia, Thank you for taking the time to review our hotel. We hope to welcome you back again soon. If you want to discuss your stay in more detail feel free to email me directly. Kind Regards, Ryan Ritter Guest Service Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel is in good location near the station. This is five star hotel and hotel staff is well aware of that. It is earned and they do everything to keep service on top level.
Otto Steenbeek vastasi 11.11.2016
Dear Ebookers, Thank you for taking the time to review your stay with us. We hope to have the chance to welcome you again!

8/10 Hyvä

Dete

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Manager went beyond the call of duty to help me with a problem!
Yöpyi 1 yön maaliskuussa 2024
Miriam Varoli, General Manager Andaz London vastasi 12.4.2024
Dear Dete, thank you for sharing your review with us. It was so lovely to have you stay with us, and our amazing staff took such great care of you and was very helpful. Once again, thank you for your time, and I hope to have the pleasure of welcoming you back to Andaz London in the future.

10/10 Loistava

Takashi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
宿の方がとても親切でした
Yöpyi 5 yötä helmikuussa 2024
Miriam Varoli, General Manager Andaz London vastasi 5.3.2024
Hi Takashi, Thank you for your kind review. At Andaz we strive to provide the best customer service possible, and we are glad to hear that our efforts made your stay the best it could be. We look forward to welcoming you back soon.

10/10 Loistava

Mashael

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely love this hotel. It is the first time I stay at an Andaz hotel and will now try it elsewhere. The design is fun and modern. There are numerous restaurants onsite and a 24hr gym. The location is perfectly situated right next to liverpool station and you have numerous cafes, a tesco, a boots across the street. Above all else though, the staff is the heart of the hotel.
Yöpyi 4 yötä tammikuussa 2024
Miriam Varoli, General Manager Andaz London vastasi 12.4.2024
Dear Mashael, thank you for sharing your lovely thoughts of your stay with us. I am glad to know that your first experience with us was absolutely delightful and that we exceeded your expectations. I appreciate your kind words throughout your stay with us, and I hope to have the pleasure of welcoming you back on your future London trips.

10/10 Loistava

Lesley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
With all my five star reviews you might think I am easy to please. Far from it. But this hotel is special...fun, stylish, great staff, super food.....we shall come again! Oh and I love what has been done to Spitalfields.
Yöpyi 3 yötä helmikuussa 2024
Miriam Varoli, General Manager Andaz London vastasi 19.2.2024
Dear Lesley,I'm so glad that you enjoyed your stay with us! Thank you very much for your kind words. We work hard to maintain a high level of customer service, and I'm glad in your case it improved the quality of your experience at Andaz. I am also happy you enjoyed your time in Spitalfields, it's a vibrant and beautiful neighbourhood, and we try to reflect its energy in the design and atmosphere of our hotel. We look forward to welcoming you back soon.

4/10 Huono

PIET

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible place

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location by Liverpool station.
Great location and very nice hotel. A little long of a wait to have room ready- but overall it was an excellent accommodation for a family trip.
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Sarang

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Hend

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing experience. The amenities are great: minibar, coffee and pastries are complimentary. Staff is excellent: special thanks to Ryan, the duty manager on New Years Eve. My only complaint is the housekeeping overlooked cleaning our coffee mugs. 4 nights and they were never changed. I’m pretty sure they didn’t vacuum the floors as well but the bed and bathroom were clean. I’d still definitely stay there again.
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

Hao

Yöpyi 7 yötä joulukuussa 2023
Miriam Varoli, General Manager Andaz London vastasi 12.4.2024
Dear Hao, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. It was a pleasure to serve you, and I look forward to welcoming you back in the future.

8/10 Hyvä

Eman

Yöpyi 5 yötä joulukuussa 2023
Miriam Varoli, General Manager Andaz London vastasi 12.4.2024
Dear Eman, thank you for taking the time to share the rating of your stay with us. I am delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for choosing to stay with us, and I look forward to welcoming you back in the future.

10/10 Loistava

Gordon Franco Dennis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Andaz London Management vastasi 12.4.2024
Dear Gordon, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for choosing to stay with us, and we can’t wait to welcome you back in the future. Sincerely, Andaz London Management

10/10 Loistava

Sabrina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Charles

Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

ANDREA GIUSEPPE

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

Helen Lynn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mmm
Yöpyi 3 yötä marraskuussa 2023

10/10 Loistava

Michael

Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Howard, Richmond Heights

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Andaz London is a true 5-star property and the amenities reflect this level. I was greeted warmly and professionally upon arrival in the morning and did not expect a room to be ready that early, especially since I had made my reservations only 12 hours earlier the previous night. Our concierge, Rohan, at the front desk took very good care of everything and, moreover, when I returned to the room much later that day, found a very nice bttle of wine as a welcome gift. The dining options are quite good and welcoming. I recommend Andaz London with highest ratings.
Yöpyi 2 yötä lokakuussa 2023
Andaz London Management vastasi 3.11.2023
Dear Howard, thank you for taking the time to share your wonderful thoughts on your recent stay with us. It is lovely to read that you had an amazing experience throughout your stay and that our outstanding staff, particularly Rohan, took such great care of you and was very welcoming. Your delightful feedback on our amenities and dining outlets is highly appreciated and serves as our drive to always provide an excellent guest experience. Thank you for your recommendation, and we hope to have the pleasure of welcoming you back soon. Sincerely, Andaz London Management

10/10 Loistava

w

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel
Lovely hotel. Polite staff. Good breakfast. Central position
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Hang Yee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff came in the room early in the morning
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

mahesh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Attached to the Liverpool station- very posh and easy to get around . Tons of activities. No complaints . Great for a quick vacation . Staff was great
Yöpyi 2 yötä syyskuussa 2023
Jason vastasi 24.10.2023
Greeting from the Andaz London Liverpool Street Hotel We are so glad that you had a wonderful stay with us and hope to see you again in the further and wish you many more amazing stays with us.kind regards

8/10 Hyvä

Sau Hing Lilian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenience location nearby Liverpool Street station.
Yöpyi 3 yötä syyskuussa 2023

6/10 OK

Anastasis

Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Sherry, Auckland

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
My host Sam was wonderful. However, from the moment I checked in, there were a number of mistakes like how I’m celebrating an anniversary when I’m not, and how I requested to have a baby cot in my room when I didn’t. Sam took the initiative to confirm those details with me and that’s when I told him that I did not make those requests. I thought it was well noted, however when I left my room for about 15 mins to step out to buy something, I returned and there was a baby cot in my room. Staff had entered my room without permission and placed the baby cot in there. I immediately called reception to have it removed. The next morning, a cleaner entered my room without any warning when I was partially undressed. She apologised immediately and said that the staff told her that the room was empty. This stay at Andaz was a big letdown, unfortunately.
Yöpyi 1 yön syyskuussa 2023
Andaz London Management vastasi 18.9.2023
Dear Sherry, thank you for sharing with us your feedback during your stay. We are deeply sorry for all the inconveniences you have had throughout your stay. We appreciate you bringing this to our attention and rest assured that this issue of miscommunication will be dealt with accordingly. We hope you can still give us a chance to rectify this issue and we will endeavor to provide you with a better guest experience. Thank you for your time and we can’t wait to welcome you back soon. Sincerely, Andaz London Management

6/10 OK

Chrisma

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä syyskuussa 2023
Andaz London Management vastasi 18.9.2023
Dear Chrisma, thank you for taking the time to rate your experience with us. If there’s anything we can do to make your next visit to Andaz London a 5/5, we would be happy to know more about it. We look forward to welcoming you back soon. Sincerely, Andaz London Management

8/10 Hyvä

Rashid

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Kevin

Yöpyi 3 yötä elokuussa 2023

10/10 Loistava

Kwadwo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent facility and respectful staff and service
Yöpyi 3 yötä elokuussa 2023
Andaz London Management vastasi 11.9.2023
Dear Kwadwo, thank you for sharing your wonderful review with us. We are glad to know your interactions with our lovely staff had an impact throughout your stay at Andaz London. Your short but sweet words serve as proof of our ongoing commitment to providing outstanding service to our valued guests. We thank you for your visit and we look forward to welcoming you back soon. Sincerely, Andaz London Management

8/10 Hyvä

Gladys

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, facilities, breakfast and daily complimentary drink offered.
Yöpyi 6 yötä elokuussa 2023
Andaz London Management vastasi 1.9.2023
Dear Gladys, thank you for taking the time to share your review of your stay. It was so lovely to have you stay at Andaz London and had a great time. We are glad you had a great breakfast experience with us and loved our daily happy hour. Once again thank you and we certainly hope to have the pleasure of welcoming you back soon. Sincerely, Andaz London Management

10/10 Loistava

Susan

Yöpyi 1 yön elokuussa 2023

4/10 Huono

lesley

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Not a 5 Star Hotel!
Yöpyi 4 yötä elokuussa 2023

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Marc

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023

10/10 Loistava

kemraj, ozone park

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Andaz London Management vastasi 24.8.2023
Dear Kemraj,Thank you for taking the time to rate your experience with us.It was so lovely to have you stay with us once again and we are glad to know you enjoyed your time with us.We appreciate you taking the time and we look forward to welcoming you back soon.Sincerely,Andaz London Management

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä elokuussa 2023
Andaz London Management vastasi 24.8.2023
Dear Jonathan, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for staying with us and we certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please let us know. Sincerely, Andaz London Management

8/10 Hyvä

Elke

Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Giada

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Buonissima colazione...vicina alla metro, comodissima x chi arriva da Stansted, minibar gratuito. Pulizia. Unica pecca ci avevano dato la camera senza vista (vista interna all'hotel) Per il resto tutto perfetto, personale gentile e disponibile
Yöpyi 6 yötä elokuussa 2023
Andaz London Management vastasi 24.8.2023
Dear Giada, thank you for your visit and for sharing your review with us. We are glad you had an amazing stay with us and our top-notch staff took such great care of you and was very friendly. We appreciate you liked our convenient location and your breakfast experience, but most importantly, your valuable feedback on your room accommodation. We look forward to your next stay with us and we will take note to provide you with your preferred room with a nice view. Sincerely, Andaz London Management

10/10 Loistava

Ayesha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very close to underground station and very easy to get around. They serve breakfast in two restaurants. One is a buffet and one is À la carte And it was included in our stay. We really enjoyed it all. Service was excellent as well. It’s a beautiful hotel and literally the train station is on the back side of building. We loved our stay here.
Yöpyi 3 yötä elokuussa 2023
Andaz London Management vastasi 24.8.2023
Dear Ayesha,Thank you for sharing your wonderful review with us.We are delighted to know you loved your stay here at Andaz London and enjoyed your experience with us.We appreciate your kind feedback on your breakfast experience including our excellent service and location.Thank you for your visit and we certainly hope to have the pleasure of welcoming you back soon.Sincerely,Andaz London Management

10/10 Loistava

kemraj, ozone park

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä elokuussa 2023
Andaz London Management vastasi 24.8.2023
Dear Kemraj,Thank you for this awesome rating.We are glad you had a great experience during your stay here at Andaz London.We certainly hope to have the pleasure of welcoming you back soon.Should you need anything at all, please do let us know.Sincerely,Andaz London Management

4/10 Huono

inchon

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
샤워 부스 위험. 에어컨 소리 밤새 심함. 조식 맛없는 것은 특징 아닌 런던 호텔의 일반적인 상황.
Yöpyi 3 yötä heinäkuussa 2023

8/10 Hyvä

Jan

Yöpyi 2 yötä heinäkuussa 2023

10/10 Loistava

Eugenio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff truly made our stay a real pleasure! We were greeted promptly upon registering for our stay and treated courteously throughout every encounter including our departure. We are very thankful to the staff that made us feel welcomed and comfortable.
Yöpyi 3 yötä heinäkuussa 2023

2/10 Hirveä

David

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

KIM HO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations.
Yöpyi 3 yötä heinäkuussa 2023

6/10 OK

Max

Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Jim

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023