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Arvostelut: Central Park Hotel

3 out of 5
Central Park Hotel
49/67 Queensborough Terrace, London, England

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 297 kautta 1148 arvostelua" "
Arvosana 8 - Hyvä. 369 kautta 1148 arvostelua" "
Arvosana 6 - OK. 206 kautta 1148 arvostelua" "
Arvosana 4 - Huono. 140 kautta 1148 arvostelua" "
Arvosana 2 - Hirveä. 136 kautta 1148 arvostelua" "

7,4/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tuula Marjatta

Yöpyi 4 yötä joulukuussa 2023
Nash, Guest Relations Manager vastasi 13.12.2023
Dear Tuula Marjatta, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

petri

Hyvää: Siisteys ja henkilökunta ja palvelu
Kolme yötä
Huone oli pieni mutta rauhallisella paikalla vilkkaan alueen vierellä. Sijainti mainio kahden metroasen lähellä. Lisäksi huone oli varsin viileä ja ikkunoissa tiivistyi kosteutta. Kokonaisuutena ihan suositeltava
Yöpyi 3 yötä marraskuussa 2023
Nash, Guest Relations Manager vastasi 22.11.2023
Dear petri, thank you for choosing Central Park Hotel. we are happy to hear that you enjoyed your stay, we look forward to welcoming you again.

4/10 Huono

Tiina

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 4 yötä lokakuussa 2023
Nash, Guest Relations Manager vastasi 27.10.2023
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

Raija

Yöpyi 2 yötä lokakuussa 2023
Nash, Guest Relations Manager vastasi 24.10.2023
Dear Raija, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 OK

Mikko

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hyvä sijainti
Helteinen Lontoon sää, sai kaipaan ilmastointia huoneeseen .
Yöpyi 2 yötä lokakuussa 2023
Nash, Guest Relations Manager. vastasi 10.10.2023
Dear Mikko, Thank you for choosing Central Park Hotel, please note that we have three different room categories… Standard, Deluxe and Superior, (Facilities/Size of the Room/ Layout Of the Room Changes according to the Category) Air conditioning facility is available only in Superior room category but we can offer an upgrade to a room with Air conditioning with an additional charge of 50.00, as your reservation comes under a standard room category, you are requested to pay 50.00 to upgrade your room with all facilities. Kind Regards, Nash, Guest Relations Manager

6/10 OK

Kari Pekka

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huone hieman vanhanaikainen, mutta ajoi asiansa. Hyvä sijainti
Yöpyi 5 yötä lokakuussa 2023
Nash, Guest Relations Manager. vastasi 9.10.2023
Dear Kair Pekka, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Marjo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was really warm, too warm.
Yöpyi 5 yötä elokuussa 2023
Nash, Guest Relations Manager vastasi 22.8.2023
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 OK

Leena

Matkusti perheen kanssa
Palvelu oli hyvää ja huone siisti. Ainoa huono puoli oli, että huoneessa ei ollut ilmastointia. Huoneeseen oli tuotu tuletin, mutta se ei poista kosteutta. Tuuletin piti pitää päällä myös öisin, samoin ikkuna piti olla auki, jolloin kaupungin melu kuului.
Yöpyi 3 yötä kesäkuussa 2023
Nash, Guest Relations Manager. vastasi 3.7.2023
Thank you for choosing Central Park Hotel, please note that we have three different room categories… Standard, Deluxe and Superior, (Facilities/Size of the Room/ Layout Of the Room Changes according to the Category) Air conditioning facility is available only in Superior room category but we can offer an upgrade to a room with Air conditioning with an additional charge of 50.00, as your reservation comes under a standard room category, you are requested to pay 50.00 to upgrade your room with all facilities. Kind Regards, Nash, Guest Relations Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Cihat vastasi 22.5.2023
Hi There, Thank you for your recent stay with us. I am happy to hear that your overall experience with our hotel was good. I hope to welcome you back to our hotel on your next visit to London. Safe travels, Central Park Hotel

6/10 OK

Matti

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hyvä sijainti. Peruspalvelut toimivat.
Yöpyi 8 yötä huhtikuussa 2023
Cihat vastasi 1.5.2023
Hi Matti, Thank you for your recent stay with us and I am glad to hear that you have enjoyed your overall experience at our hotel. I hope to welcome you back to our hotel on your next visit to London. Safe travels, Central Park Hotel

10/10 Loistava

Camilla

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mukava henkilökunta. Hotelli hyvällä sijainnilla :)
Yöpyi 3 yötä huhtikuussa 2023
Cihat vastasi 7.4.2023
Hi Camilla, Hi Ida, Thank you for your recent stay with us. I am happy to hear that you have enjoyed your stay with us. I hope to welcome you back to our hotel on your next visit to London. Safe travels,Central Park Hotel

8/10 Hyvä

Ritva

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Cihat vastasi 24.4.2023
Hi Ritva, Thank you for your recent stay with us. I am glad to hear that your overall experience at our hotel was great. I hope to welcome you back to our hotel on your next visit to London. Safe travelsCentral Park Hotel

6/10 OK

Ilkka Juhani

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Hyvä sijainti, ei ilmastointia joten todella kuuma huoneissa.
Yöpyi 3 yötä elokuussa 2022
AC vastasi 29.9.2022
Dear Ilkka,Thank you for your recent review. I do apologise for the inconvenience you had to face with the room provided and especially the hot days that has left a huge impact on our rooms that are not all equipped with air conditioning.I hope that despite these points you will come back and see us again in the future.Kind Regards,Adi Cristea Guest Relations Manager

6/10 OK

BEATRIZ, LA PUENTE

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
First of all the area is nice where the location of the hotel is but nothing was said that it’s under construction scaffolds all in the front so the picture that’s on your website is false at 9am they start hammering drilling everything that has under construction second the bathroom are very tinny the toilet it right next to the wall and shower glass also the drain in shower gets filled up quickly so has to turn off shower twice to complete my shower also there is no ac just a fan even if outside it’s 40-50 inside like 80 I complained several times they said no ac in the rooms but that’s a lie they should of change my room the secound day I was there especially since the ac was on in the hallways and they I heard them ask a guest if the air conditioning was working ok ! I would like to get a refund for at least 1/2 back is what I paid because of all the troubles I had even having the shower flood and all the water going to the carpet and smelling like a wet dog for 5 days ! Oh and then also the door rubbed against the carpet and it was so hard to push open it was horrible I did complain on on everything they just said will look into it gave me a bigger fan but never once was I offered to move even though my room was a disaster my room was 438 and everything was wrong there also 1/2 of the outlets did not work and the tea kettle in the room was burnt inside I forgot to tell them ! I gave up the location is great across the street from Kensington Palace ! Under construction
Yöpyi 10 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 22.4.2024
Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Dear Beatriz, Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Pretty good, consruction work going on,... You can not claim to provide a full breakfast if there are no sausages!!!!
Yöpyi 1 yön huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 22.4.2024
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! Please note that we mentioned in all websites that we are under refurbishment! please check your booking confirmation for your reference... we expect this project to finish soon, and we hope to see you again and we can assure you that it will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

4/10 Huono

Emma

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The carpet was very stained to the point that we avoided taking off our shoes in the room. We had two pillows that were on the floor the day we requested for our room to be cleaned. When we returned, all the pillows were back on the bed and it was evident that none of the sheets or pillowcases were changed; there were multiple strands of hair still left on the pillow. When we called the housekeeping to request more pillows, we received four clean pillowcases to change our pillows and confirmed with them that none of the sheets were changed, they only made up the bed. The walls are very thin and you can hear all your neighbors and anyone in the hallway chatting or walking. The lighting in the room was stark and reminded us of a hospital setting. The location was good, it was very close to any transportation we required for our trip.
Yöpyi 4 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 22.4.2024
Dear Emma, Thank you for staying with us. please note that our housekeeping department dose offer cleaning service on daily basis but we only change the linen on every other day and at departure. we apologise for any inconvenience this may have caused.

8/10 Hyvä

Nicolas

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The room was very clean and the bathroom seemed modern. The only downside was that the walls are so thing that you could join your neighbours conversation if you wanted, as you could hear every word or noise made. Same applies to the movies other people were watching
Yöpyi 3 yötä huhtikuussa 2024
Nash,Guest Relations Manager vastasi 22.4.2024
Dear Nicolas, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

8/10 Hyvä

Carlos

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La habitación olía a cigarro, las instalaciones horribles a excepción del lobby, el recorrido al cuarto viejas y feas.
Yöpyi 1 yön huhtikuussa 2024
Nash,Guest Relations Manager vastasi 19.4.2024
Dear Carlos, We are sorry to hear that the room had tobacco smell, i will inform the housekeeping team take extra effort to resolve this matter.

6/10 OK

Vadim

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
zx
Yöpyi 2 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 19.4.2024
Dear Vadim, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

Payton

Hyvää: Siisteys ja henkilökunta ja palvelu
Good just a few bugs
Yöpyi 2 yötä huhtikuussa 2024
Nash,Guest Relations Manager vastasi 19.4.2024
Dear Payton, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

4/10 Huono

Alexia

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Could hear adjacent rooms, and noisy outside, good location, old interior of rooms
Yöpyi 4 yötä huhtikuussa 2024
Nash,Guest Relations Manager vastasi 17.4.2024
Dear Alexia, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything is near by perfect place to stay if you are traveling you have easy access to restaurants and stores
Yöpyi 2 yötä huhtikuussa 2024
Nash,Guest Relations Manager vastasi 17.4.2024
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Anna

Hyvää: Siisteys ja henkilökunta ja palvelu
Overall nice, a bit small and rooms were warm with no ventilation except in the bath.
Yöpyi 7 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 12.4.2024
Dear Anna, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Sverre Bing

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Veldig fin lobbybar.
Yöpyi 2 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 12.4.2024
Dear Sverre, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

GREGORY

Hyvää: Palvelut/mukavuudet
Bel établissement, propre.
Yöpyi 2 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 9.4.2024
Dear Gregory, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

Rory

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 9.4.2024
Dear Rory Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Peter

Matkusti ryhmän kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
This hotel is very well placed with two Tube-stations close by. The hotel could use a renovation, as the rooms feel out of date in 2024, but everything worked. The cost of staying is OK, compared ti what you get.
Yöpyi 4 yötä huhtikuussa 2024
Nash, Guest Relations Manager. vastasi 9.4.2024
Dear Peter, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager

8/10 Hyvä

Garry

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upon arrival at reception I submitted my debit card details to my allocated room which I find acceptable. However, upon arriving upon my first morning at the dining area I was asked to pay for the food immediately? … cannot understand this system when my card details have already been submitted At reception and they have a printed sheet containing the guest’s name and room number.. this aspect needs addressing.
Yöpyi 4 yötä maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 1.4.2024
Dear Garry, Thank you for staying with us. please note that we do take Credit card details just to cover the incidental or accidental damages. unfortunately we do not have the facility to accumulate charges in the room. all sales are paid and completed up on service. we apologise for any inconvenience this may have caused. Kind Regards, Nash, Guest Relations Manager

10/10 Loistava

Maximus

Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 30.3.2024
Dear Maxumus, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 OK

Grace

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The hotel was as advertised. Shower facilities were excellent. Found the hotel staff was very unhelpful (with the exception of one woman working the desk who was excellent).
Yöpyi 2 yötä maaliskuussa 2024
Nash,Guest Relations Manager vastasi 27.3.2024
Dear Grace, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 Huono

John

Yöpyi 1 yön maaliskuussa 2024
Nash,Guest Relations Manager vastasi 27.3.2024
Dear John, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

Michael, Chorley

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was small but comfortable and clean, the shower was very powerful. Location was great, easy access to restaurants and two tube stations. Being so close to Kensington Park was great for walks away from the hustle and bustle. The area felt very safe. Paid extra for breakfast which was good and the cooked elements were great quality.
Yöpyi 3 yötä maaliskuussa 2024
Nash,Guest Relations Manager vastasi 27.3.2024
Dear Michael, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

RODERICK

Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 16.4.2024
Dear Roderick, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

katsufumi

Hyvää: Henkilökunta ja palvelu
Very good hotel
Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 23.3.2024
Dear Kastufumi, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

rehema

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The staff were very friendly
Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager vastasi 22.3.2024
Dear Rehema, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager

8/10 Hyvä

Sabine Elsbeth

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 22.3.2024
Dear Sabine Elsbeth, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Helen

Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel was clean and in great location. Undergoing renovations which reduced functionality but didn't diaturb overly
Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 16.3.2024
Dear Helen, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

6/10 OK

Gerard

Nedgången heltäckningsmatta! Trasig duschslang! Fick leva bakom fördragna gardiner under mina 10 dagars vistelse, då det var fasadställningar och störande byggarbete runt hela hotellet! Detta var inte något som förvarnades om vid min beställning! Ej heller något avdrag i priset för rummet!
Yöpyi 10 yötä maaliskuussa 2024
Nash, Guest Relations Manager vastasi 16.3.2024
Dear Gerard, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

4/10 Huono

Samuel

Liikematkailija
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The entire hotel smells very strongly of air freshener, likely to cover up the smell of damp, which was still evident in my room. There was a damp patch on the wall next to the non-functioning radiator. The bathroom had an infestation of small flies. The hotel is undergoing renovation work, meaning that only one lift was working.
Yöpyi 2 yötä maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 15.3.2024
Dear Samuel, Thank you for staying with us. we will inform our housekeeping team to resolve this matter as soon as possible. we apologise for any inconvenience this may have caused.

8/10 Hyvä

Matthew

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here for five nights. The hotel is nice and in a great location, easy to walk to Queensway or Bayswater station and not too far from Paddington station. We checked in early and they had no issue with it, the only thing was that the only rooms available were in the lower level. We didn't mind, as we were not planning on being there other than at night to sleep. The construction did not seem to be an issue at all for us and was only visible on the outside. The lobby was nice and clean and the staff was nice as well. After the third night, we noticed there seemed to be a leak coming from the wall from under the sink, leaking some rust-colored water. We informed the front desk immediately and they told us they'd get it fixed while we were gone. When we got back at night it was still there (I do think they tried fixing it but it just didn't work) and they moved us to a new room. The new room was MUCH bigger and nicer but still seemed to be a standard double. It seemed to be in the newly renovated part of the hotel and was on a different floor, although still on the lower level. The first room was very very tiny so the new one was much more comfortable. Just know the images while booking aren't necessarily what the rooms look like. Altogether it was nice and for the price, it was definitely good enough. I would stay here again.
Nash, Guest Relations Manager vastasi 15.3.2024
Dear Mathew, Thank you for staying with us, as we have rooms available in all parts of the building, we recommend our guest to inform us prior to arrival about their preferred room location and facilities, as your reservation did not reach us with any request, we had to allocate the room according to the availability of the hotel. Kind Regards, Nash, Guest Relations Manager

6/10 OK

Graham

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
The staff are pleasant. Generally clean hotel and good breakfast. However. Bed was hard and could feel the wooden base. Could hear conversation in neighbouring room very clearly and people speaking in corridor at 4am could very clearly be heard. I did not sleep well. Pity really since as I say, liked the staff, breakfast and general cleanliness
Yöpyi 1 yön maaliskuussa 2024
Nash, Guest Relations Manager vastasi 15.3.2024
Dear Graham, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

10/10 Loistava

KHEMRAJ

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good Location...walking distance to two Tube stations which makes travel very convenient to any part of city
Yöpyi 2 yötä maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 15.3.2024
Dear Khemraj, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Melanie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Have another lovely stay. However they are currently doing building work so can get noisy.
Yöpyi 3 yötä maaliskuussa 2024
Nash, Guest Relations Manager vastasi 15.3.2024
Dear Melanie, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

2/10 Hirveä

Ademola

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Construction is ongoing on this building. Frustrating with the noises
Yöpyi 2 yötä maaliskuussa 2024
Nash, Guest Relations Manager. vastasi 7.3.2024
Dear Ademola, Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

2/10 Hirveä

Danyca

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property has a mold and plumbing issue. The staff were kind to move me into a new room when my first one had mold on the head frame and the shower didn't drain. But the second room had mold in the shower and the water had no heat control and was only boiling hot. Both rooms were not maintained well. Was a very frustrating experience and health concern!
Yöpyi 4 yötä helmikuussa 2024
Nash, Guest Relations Manager. vastasi 6.3.2024
Dear Danyca, Thank you for choosing Central Park Hotel, we are glad to hear that our team member managed to resolve the situation. we look forward to hear from you soon.

8/10 Hyvä

Celia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We like the hotel and property, kind staff . Just we are still waiting for £50 deposit. Could you please help us up ? Under the name of Eric Diaz Vásquez credit card (10 days). Please contact us carredondo2010@hotmail.com
Yöpyi 7 yötä helmikuussa 2024
Nash, Guest Relations Manager. vastasi 6.3.2024
Dear Celia, Thank you for choosing Central Park Hotel, please note that we did notify all our guest up on booking that this reservation requires a 50 damage deposit which will be refunded up on check-out. Please refer to your reservation messages and you can see the notification explaining the house rules. We look forward to seeing you again soon. Kind Regards, Nash, Guest Relations Manager

8/10 Hyvä

Gareth

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
But of noise in the night and no windows in the room but would stay again and would recommend. Nice room, friendly staff and 5 minute Uber from Paddington station
Yöpyi 1 yön helmikuussa 2024
Nash, Guest Relations Manager. vastasi 29.2.2024
Dear Gareth, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 Hyvä

Bent Andre

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Did not inform about that there was construction work Monday to friday from 9 to 15
Yöpyi 4 yötä helmikuussa 2024
Nash, Guest Relations Manager. vastasi 27.2.2024
Dear Bent Andre, Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

6/10 OK

Naya

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Good value for money
Yöpyi 4 yötä helmikuussa 2024
Nash, Guest Relations Manager vastasi 27.2.2024
Dear Naya, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 Loistava

Jill

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The internet picture is not the same as the hotel itself. Not sure if this due to the huge current refurbished the hotel is under. However we were at the correct place. We had a very nice room L07 . It was warm, comfortable and spotlessly clean. There was no window ( was warned) but AC was provided. This wasn’t an issue as we was only there to sleep anyway. Considering there was major refurbishment works happening the hotel made sure it caused very little disruption to it’s customers. The staff were pleasant, the breakfast was nice, plenty choice, bedroom cleaned and fresh towel’s provided. I would stay again.
Yöpyi 2 yötä helmikuussa 2024
Nash, Guest Relations Manager. vastasi 22.2.2024
Dear Jill, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.