Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We’re pleased to hear that you had an overall positive experience during your visit.Your input is greatly appreciated as it helps us to continually improve and provide the best possible service. If there are any specific areas where you feel we could enhance your experience to make it a perfect 10/10 next time, please do not hesitate to share your suggestions with us.We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards,Celia BauResidence Manager

Dear Nurmi, thank you for taking the time to leave us a review! We are very happy you enjoyed your stay with us as well as the beautiful neighborhood of South Kensington. Your comments about the TV and sofa have ben noted and will be discussed with the property manager. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Senior Receptionist

Dear Totti, Thank you for the positive review score. we are delighted to know that you enjoyed your stay with us. We truly look forward in welcoming you back in the near future. Kind regards, Anthony BullResidence Manager

Dear Guest, Thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as they indicate the areas where we can further improve. We stay at your entire disposal for any further assistance you might need. Best regards, Titou, Senior Receptionist

Dear Reviewer, Thank you for taking the time to write such a positive motivating feedback and perfect score.I am overjoyed to know that we made such a good imp-ression, and hopefully a new fan of our product and services. I am extremely grateful for your valued custom and look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager

Dear Reviewer, Thank you for the positive review score. We truly look forward in welcoming you back in the near future. Regards, Anthony Bull Residence Manager

Dear Henrik, Thank you very much for submitting a positive review score and comments. We are truly happy to know that you enjoyed our fantastic location perfect for London sightseeing and shopping. We truly look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager

Olemme iloisia, että sinulla oli miellyttävin. Aion jakaa kohteliaisuuksia kollegani. Kiitos jaat kokemuksia ja odotamme innolla uudelleen. Ystävällisin terveisin, Gabor

Dear Phyllis, Thank you for your review! We're delighted to hear that you enjoyed our excellent location, with easy access to the tube and buses. Our front desk staff takes great pride in providing great service, and we're glad they made a positive impression on you. It's also wonderful to hear that despite being located on a busy main road, our property remained quiet and peaceful during your stay.We appreciate your feedback regarding the shower and the lack of grab bars. Safety is a top priority for us, and we will certainly consider your suggestion of adding a grab bar to improve safety in the shower area.We're glad you found the kitchenette, utensils, and cutlery to be clean and well-maintained. It's also fantastic that you enjoyed the complimentary coffee and water in the lobby – we like to add those little touches to enhance our guests' experience.Thank you for considering us as a good choice in this price range. We truly value your feedback, and we hope to have the chance to welcome you back for another enjoyable stay in the future! Best Regards,

Dear Janet, Thank you for your lovely review! We're delighted to hear that you loved our coffee machine in the lobby and the convenience of having a kitchen in your room. We're also thrilled that our staff made a great impression on you. We take pride in our team's dedication to providing exceptional service, and we're glad that they were able to contribute positively to your experience.Thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back for another great stay in the future! Kind regards,

Dear Matt,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our great location and found our lobby to your liking, especially with the complimentary coffee machine.We understand your concerns regarding the condition of the rooms. Please know that we take all feedback seriously, and we are constantly striving to improve our accommodations to meet the expectations of our valued guests like yourself.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to experience the positive changes we've made based on your feedback.Warm regards,Celia BauResidence Manager

Dear Winnie Lee, thank you for your valuable feedback and for rating our hotel! We're delighted to hear that you found our location convenient for commuting to the airport. Our hotel takes pride in being situated in a quiet area, ensuring a peaceful and relaxing stay for our guests. We appreciate your feedback and look forward to welcoming you back on your next visit.Kind Regards,

Dear Danilo, Thank you for your positive feedback and for rating us 4 out of 5! We apologize for the inconvenience you experienced with the first room, but we're glad that our front desk staff was able to quickly resolve the issue and provide you with a new room. Ensuring our guests' comfort and satisfaction is our top priority, and we're glad that our staff assisted you with changing rooms without any problems.We understand how important it is to have a clean and fresh room, and we apologize for the initial inconvenience caused by the smell of smoke. We appreciate your understanding and patience in this matter.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with an even better experience during your next visit.Best regards,

Dear Jason D, Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay at our hotel in South Kensington. We're glad that you found your studio apartment to be cute, cozy, and equipped with everything you needed, including a kitchenette. Providing a convenient and comfortable space for our guests is important to us, and we're glad that we met your expectations.We're thrilled to hear that our staff provided you with exceptional service and went above and beyond to make your stay enjoyable. Delivering outstanding customer service is a top priority for us, and we're glad that our team made a positive impression on you.Thank you for choosing to stay with us, and for taking the time to share your feedback. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future for another wonderful experience!Best regards,

Dear Sandra, Thank you for sharing your feedback with us! We're delighted to hear that you found it easy to get to places and that our location near the tube was convenient for you. We believe that easy accessibility to public transportation is essential for our guests to explore and enjoy the city.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Best regards,

Dear Jan, Thank you for rating your experience with us as a perfect 5/5! We greatly appreciate your positive feedback and are delighted that you had a wonderful stay with us.Our team strives to provide exceptional service and a memorable experience for all our guests, and we're thrilled to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.Best regards,

Dear Kai, Thank you for rating your experience with us as a perfect 5/5! We greatly appreciate your positive feedback and are delighted that you had a wonderful stay with us.Our team strives to provide exceptional service and a memorable experience for all our guests, and we're thrilled to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.Best regards,

Dear Monika,Thank you for sharing your delightful experience with us! We are thrilled to hear that your stay at our property was excellent and that you found your apartment to be very nice, clean, and quiet, equipped with everything you needed for a comfortable stay.Our team takes great pride in providing exceptional service, and we're delighted to hear that our staff was able to contribute positively to your experience with their kindness and helpfulness.It's fantastic to know that our hotel's location worked well for you, adding to the convenience and enjoyment of your trip.We truly appreciate your recommendation and look forward to welcoming you back for another outstanding stay in the future!Warm regards,Celia BauResidence Manager

Thank you for sharing your experience with us. We're glad to hear that you found our aparthotel conveniently located. It's great to know that you enjoyed the pleasant and quiet area, with close proximity to restaurants and pubs.We're delighted to hear that you received a warm welcome and appreciated the complimentary hot drinks and water dispenser at the entrance.We apologize for any inconvenience caused by the size of the apartment. Our aim is to provide comfortable accommodations that meet the needs of our guests, and we regret if the space fell short of your expectations. Additionally, we apologize for any discomfort caused by the squeaky and uncomfortable sofa bed. Your feedback will be shared with our team for future improvements.Thank you for acknowledging the quality of the bed. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,

Dear Stephanie, thank you for taking the time to provide feedback on your recent stay with us. We're delighted to hear that you found our location to be great, with everything needed within walking distance. We're also glad that our staff was friendly and always ready to assist you. It's wonderful to hear that you enjoyed the complimentary fruits provided at reception.We appreciate your comments about the kitchen and the comfort of the bed. Creating a comfortable and convenient stay for our guests is a top priority, and we're thrilled that we were able to meet your expectations in these aspects.We apologize for any worn edges and furniture that may have affected your experience. Your feedback is valuable to us, and we will use it to address areas that need improvement and make necessary updates where possible.Thank you once again for sharing your experience with us. We're grateful for your kind words and hope to have the opportunity to provide you with an even better stay in the future.Best regards,

Dear Bryan, thank you for your 5/5 review! We appreciate your positive rating and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are pleased that we met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Best Regards,

Dear Marsha,Thank you for choosing Citadines South Kensington for your recent stay, and for taking the time to provide us with feedback by awarding us an 8 out of 10 rating. We appreciate your input, and we're always eager to learn more about our guests' experiences.While it seems like your overall experience was positive, we want to ensure that we address any areas that may have fallen short of your expectations. If there are specific aspects of your stay that you would like to share with us, or if there's anything we can do to enhance your experience in the future, please feel free to provide more details.Your feedback is instrumental in helping us improve and better meet the needs of our guests. We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay.Thank you once again for choosing Citadines South Kensington.Best regards,Celia BauResidence ManagerCitadines South Kensington

Dear Omayra,Thank you for choosing Citadines South Kensington for your stay, and for taking the time to leave a perfect 5 out of 5 rating. We're delighted to hear that you had a positive experience during your time with us.Your feedback is important to us, and we're glad to know that you were satisfied with your stay. If you ever have specific comments or suggestions in the future, feel free to share them with us. We're always eager to learn how we can make our guests' experiences even better.We appreciate your support and hope to welcome you back for another excellent stay whenever your travels bring you to the area. If there's anything you need or if you have any special requests for your next visit, please don't hesitate to let us know.Once again, thank you for choosing Citadines South Kensington.Best regards,Celia BauResidence ManagerCitadines South Kensington

Dear Leanne,Thank you so much for taking the time to share your positive feedback and for awarding us a perfect 5 out of 5 rating! We're delighted to hear that you had an enjoyable experience during your stay at Citadines South Kensington.If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable as we strive to continuously enhance the guest experience.We sincerely appreciate your choosing Citadines South Kensington, and we look forward to welcoming you back for another outstanding stay in the future. If you have any plans to return, feel free to reach out – we'd be delighted to assist in making your next stay just as wonderful.Thank you once again for your positive review!Best regards,Celia BauResidence ManagerCitadines South Kensington

Thank you for taking the time to leave us a perfect 10/10 rating! We appreciate your feedback and we hope you had a great stay. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future.

Dear Abigail, Thank you for your feedback and for rating us 6 out of 10. We appreciate your time and hope that you had a good stay with us. We hope to have the opportunity to improve and provide even better experience for you in the future.

Dear Gaurav, Thank you for your feedback and for rating us 4 out of 5. We appreciate your comments regarding the location, and we're glad that you found it nice. We understand your suggestion for a makeover in the rooms and a bathroom remodel, as well as the need for a hardware upgrade. Your feedback is valuable to us, and we will take it into consideration for future improvements.Additionally, as for the complimentary water, we provide complimentary water at the beginning of the stay and there is a free water dispenser where you can refill the water as mush as you need.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again in the future

Dear Susan, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the amazing review you recently left. It's always a pleasure to know that our efforts are making a positive impact, and your feedback motivates us to continue delivering the best experience possible. We are grateful to have had you as our guest, and we look forward to welcoming you again in the future. Best Regards

Dear Guest,Thank you for your glowing review and for awarding us a perfect 10/10! We're thrilled to hear that you found our staff to be very helpful and friendly during your stay at Citadines South Kensington.Providing exceptional service and creating a welcoming atmosphere for our guests are among our top priorities. Your kind words truly motivate us to continue delivering outstanding experiences to all our visitors.We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Celia BauResidence Manager

Dear Steven,Thank you for your recent stay and for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the location, found our staff friendly, and that the apartment suited your needs during your stay.We sincerely apologise for any inconvenience caused regarding the accessibility of the one-bedroom apartment. Your feedback is incredibly valuable to us, and we regret that the layout did not meet your requirements as expected. We truly appreciate your understanding regarding the room change, and we're glad our team could assist in making your stay more comfortable.If there are further details or specific aspects of the apartment you wish to discuss, we encourage you to reach out to us directly. Your satisfaction is important to us, and we would appreciate the opportunity to address any concerns you may have had during your stay.Please feel free to contact us directly so that we can discuss your experience further. We hope to have the chance to welcome you back and provide an exceptional stay tailored to your preferences.Warm regards,Celia BauResidence Manager

Dear Hilary, Thank you so much for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay, and found the accommodations to be spacious, comfortable, clean, and well-equipped. We take pride in providing excellent service, and your feedback is truly rewarding. We hope too see you again soon. Best Regards,

Dear Scott,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you had an enjoyable stay.Your feedback is valuable to us as it helps us enhance our services. If there are any specific areas where you feel we could improve to make your next stay a perfect 5 out of 5, please don't hesitate to reach out and share your insights. We look forward to welcoming you back soon and hope to make your next stay even more memorable.Best regards,Celia BauResidence Manager

Dear Guest, Thank you for your feedback and choice of Citadines South Kensington. We are glad to hear that you had a great stay with us. Thank you for your wonderful feedback for our staff; we are pleased to have met your expectations. We look forward to seeing you again soon. Best Regards.

Dear Trevor,Thank you for choosing to stay with us and for sharing your feedback. We're glad to know that you had a positive experience during your time here.Your feedback is valuable in our continuous efforts to enhance our guests' experiences. If there's anything specific that stood out or any aspect you feel we could further improve upon to ensure a perfect 5 out of 5 on your next visit, please feel free to let us know.We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay.Best regards,Celia BauResidence Manager

Dear Claudio, Thank you for your feedback. We are glad to hear that you had a great stay with us. Our crew is working extremely hard to provide the greatest experience possible for each of our guests, and we apologise if we were unable to fully fulfil your expectations. Your feedback is extremely valuable to us in order to enhance our service. We hope you will reconsider giving us another try in the future. Best Regards,

Dear Anne, Thank you so much for your wonderful review and for selecting Citadines South Kensington. We are glad to hear that you had a great stay with us and you like the coffee offered in our lobby and the location of our hotel, which is located in the middle of the lovely Kensington neighborhood. Our crew works exceptionally hard to provide the finest experience possible for each of our guests, and we are thrilled to hear that we exceeded your expectations. We look forward to seeing you soon. Best Regards

Dear Rinaldo,Thank you for choosing to stay with us and for taking the time to leave such a fantastic review! We're thrilled to hear that you had a flawless experience during your visit.Your perfect score is truly appreciated and serves as a great motivation for our team. We're delighted that we could meet and hopefully exceed your expectations.It would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you this way again.Warmest regards,Celia BauResidence Manager