Parveke

Arvostelut: Grange Beauchamp

4 out of 5
Grange Beauchamp
24-27 Bedford Place, London, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 362 kautta 968 arvostelua" "
Arvosana 8 - Hyvä. 388 kautta 968 arvostelua" "
Arvosana 6 - OK. 139 kautta 968 arvostelua" "
Arvosana 4 - Huono. 49 kautta 968 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 968 arvostelua" "

8,8/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2018
Grange Hotels vastasi 28.7.2020
Thank you for providing your feedback on Grange Beauchamp. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Grange Hotels vastasi 28.7.2020
Thank you for providing your feedback on Grange Beauchamp. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
hotelli hyvällä alueella
Mukava ja palveluhenkinen henkilökunta
Grange Hotels vastasi 30.7.2020
Thank you for taking the time to share your experience of Grange Beauchamp Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Hyvä

Pekka

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä sijainti
Hotellin kapeilla käytävillä erittäin paljon ovia, eli todella hankalaa kulkea matkatavaroiden kanssa.
Grange Hotels vastasi 30.7.2020
Thank you for providing your score & feedback on Grange Hotels - Beauchamp. It is wonderful to receive your compliments & suggestions. We look forward to your return to Grange Hotels on another occasion.

10/10 Loistava

Jan Alexander

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes klassisches Hotel in guter Lage. Wir hatten Zimmer Nr. 3 im EG, das nach hinten raus ging. Dadurch war es nachts sehr ruhig.
Yöpyi 8 yötä maaliskuussa 2024
Guest Relations Manager vastasi 6.4.2024
Dear Jan Alexander, thank you for your valued feedback. We are delighted you enjoyed the quiet room and location.We hope we have the opportunity to welcome you back again.

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ample bedding for our family of four. Facilities are like new and attractive. Staff were helpful and friendly.
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Manager vastasi 3.4.2024
Dear Steven, thank you for your positive review. We are delighted you enjoyed your visit and we hope to welcome you back again.

10/10 Loistava

paul

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were very polite and efficient.Hotel was just around the corner from Russell Sq. Plenty of options for cuisine and dining. A very enjoyable night at the theatre All round , a very good trip.
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Manager vastasi 1.4.2024
Dear Paul, thanks for your positive review and we are delighted you had a great night in the city. We hope to welcome you back again.

8/10 Hyvä

Stephan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice small hotel for a short trip to London. The rooms have enough space for a family. The hotel is well located and calm. The old windows should be changed as they are not closing well. Overall an excellent stay in London.
Yöpyi 3 yötä maaliskuussa 2024
Guest Relations Manager vastasi 1.4.2024
Dear Stephan, thank you for your positive feedback. We are glad you enjoyed your stay.Because the hotel is a period building, changing the windows is a little bit more complicated but we agree they need some attention. We hope we can welcome you back again.

8/10 Hyvä

Geoffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Personnel sympathique. Grande chambre et environnement calme, petit déjeuner continental ou anglais bon. En revanche, l’hôtel est vétuste et l’isolation entre les chambres n’est pas top.
Yöpyi 4 yötä maaliskuussa 2024
Guest Relations Manager vastasi 26.3.2024
Dear Geoffrey, thank you for your valued feedback. We have noted all of your comments and shared them with our operations team.We appreciate your kind words about our team, thank you for acknowleding them.We hope we have the opportunity to welcome you back and better serve you in the future.

8/10 Hyvä

Pierpaolo

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Hotel di tutto rispetto vicino ai principali servizi. colazione buona, personale troppo musone e altezzoso. buon rapporto qualità prezzo
Yöpyi 4 yötä helmikuussa 2024
Guest Relations Manager vastasi 20.2.2024
Dear Pierpaolo, thank you for taking the time to review your stay with us. We are glad you enjoyed your visit.Your comments are noted and shared with our operations team. We use all feedback to help us to meet our guests expectations.We hope to welcome you back again.

4/10 Huono

Suranga

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu
We booked a family room. At the check in we were told family room not available and we'll have to use two rooms which was undesirable. The staff were unable to help. No Manager was available.
Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 17.2.2024
Dear Suranga, thank you for your valued feedback. Due to an emergency situation the family room had to be taken out of service for immediate repairs. As it was an unforeen situation and the only option was to provide you with two seperate rooms so you would not have the inconvenience of relocating to another hotel at short notice.We appreciate this is not what you booked and we are truly sorry for the inconvenience. Our aim is to ensure our guests have a clean, comfortable and enjoyable stay and leave satisfied. We hope we have the opportunity in the future to welcome you back and provide you with a better stay experience.

10/10 Loistava

Francisco

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Guest Relations Manager vastasi 7.2.2024
Dear Francisco, thank you for your review. We are so happy to hear you enjoyed your recent stay.

8/10 Hyvä

G.

Yöpyi 3 yötä tammikuussa 2024
Guest Relations Manager vastasi 7.2.2024
Dear G, thank you for taking the time to provide us with a score on your stay. We appreciate it. We hope to welcome you back again.

8/10 Hyvä

Daniela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 7.2.2024
Dear Daniela, thank you for taking the time to write us a review. We appreciate the feedback.

6/10 OK

Christine

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 7.2.2024
Dear Christine, thank you for taking the time to provide us with a score. We appreciate your time.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 7.2.2024
Dear Guest, thank you for providing us with a score following your recent stay. We hope to welcome you back.

6/10 OK

Gam, Elk Grove

Matkusti perheen kanssa
Hyvää: Siisteys
This is our first time in London! We needed to stay nearby the train station just one night. The hotel’s location was good as it is walkable, nearby restaurants and public transportation. The room was larger than expected, but the bathroom was left with less to be desired. The paint was peeling on the walls and the shower was quite confusing. The hotel had a smell to it as well too.
Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 7.2.2024
Thank you for taking the time to review your stay. We are glad to hear you were happy with the central location.We are sorry that you were not entirely happy with the room. Your comments have been shared with the operations team. We use all feedback to help us to improve our services where we can.We hope we can welcome you back in the future.

4/10 Huono

Johannes

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
God service - slidt hotel
Virkelig god service. Men virkelig slidt hotel. Kælder hvor vi havde værelse var meget koldt, fjernsyn virkede ikke, flere strømstik virkede ikke, lugtede af råd, fugt på væggen. Fik nyt værelse dagen efter. Det hjalp på varmen. Men stadig slidt hotel.
Yöpyi 3 yötä joulukuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Johannes, thank you for taking the time time to review your recent stay.We are naturally very disappointed to hear that you were unhappy with your stay. Your comments are noted and has been shared with our operations team. We use all feedback to help us to improve our services and facilities. We hope to be able to welcome you back and provide you with a better stay experience.

8/10 Hyvä

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Michael, thank you for providing us with a score on your recent stay. We hope to welcome you back again.

6/10 OK

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Not as good overall as we hoped
The hotel was decent overall. It was chosen primarily because it is one of the few upscale boutique hotels that offers double rooms. The heat was very inconsistent, mostly making the room bake at times, well above the desired set temp. It did not stay consistent. Also, tiny and not very safe bathtubs in which to take a shower. Also, minimal menu in hotel restaurant and all room service is catered in - more choice, but longer wait times.
Yöpyi 7 yötä joulukuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Kenneth, thank you for taking the time to provide us with feedback on your stay. We apprecaite your time.Your comments are noted and has been shared with our operations team. We use all feedback to help us to improve our services and facilities where we can. We hope to welcome you back again.

2/10 Hirveä

Dan

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Had to get 2 plug in radiators from reception as the room was so cold, also needed extra blankets.
Yöpyi 2 yötä joulukuussa 2023

2/10 Hirveä

Christopher

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 5.12.2023
Thank you for taking the time to score us. We hope to welcome you back again.

6/10 OK

Peter

Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä marraskuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Peter, thank you for taking the time to score us on your recent stay. We hope to welcome you back again soon.

8/10 Hyvä

Martin A

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was great
Yöpyi 6 yötä marraskuussa 2023
Guest Relations Manager vastasi 30.11.2023
Dear Martin, thanks for the positive feedback. We are delighted you enjoyed our great location and hope to welcome you back again.

6/10 OK

Lars

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Lars, thank you for taking the time to review your stay.We hope we have the pleasure of welcoming you back again.

8/10 Hyvä

Rosy

Yöpyi 1 yön marraskuussa 2023

6/10 OK

john

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The bathroom was below expectations for the price of the room
Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 1.11.2023
Dear John, thank you for your valued feedback. Your comments about he bathroom are noted and has been shared with our operations team. We use all feedback to improve our services for future stays.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Unsatisfied stay
The room was located in LG, not much light from outside, bath tub has been damaged. We didn’t bother to change room again as we only stayed one night‼️ But really not worth for the money I paid‼️
Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 31.10.2023
Dear Guest, we are sorry to hear that your room did not meet your expectations. Your comments are noted and we hope to have the chance to welcome you back and provide a better stay expereince in the future.

8/10 Hyvä

Heather

Pleasant stay. Friendily staff
Yöpyi 2 yötä lokakuussa 2023
Guest Relations Manager vastasi 30.10.2023
Dear Heather, thank you for the positive feedback. We hope to welcome you back again.

4/10 Huono

Michelle

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Very tired, needs upgrading, but good locatio
It was quite disappointing that I booked a superior room, but was given a standard room on the ground floor, next to reception and the stairwell. The room itself was ok, but ver very 'tired' there was some holes in the curtains, peeling paint and wallpaper and very worn carpet. The mattress was old and sunk in the middle. Overall quite disappointing. The only plus side was the location.
Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 31.10.2023
Dear Michelle, thank you for your review. I can confirm that you were given an Executive room. It was in the Ground floor but rooms are allocated on all floors of the hotel. We have noted your comments about the room decor and these have been shared with our operations team. We use all feedback to help us to improve our facilites and services. We are naturally very sorry that you did not enjoy your stay but we hope we have the opportunity to welcome you back in the future and create a better stay experience.

10/10 Loistava

Carol, Ashfield

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location though away from big streets. Easy walk to British mudeum. Coffee shops. And either bus ( across street) or underground.
Yöpyi 5 yötä lokakuussa 2023
Guest Relations Manager vastasi 7.2.2024
Dear Carol, Thank you for taking the time to review your recent stay. We are delighted you enjoyed your visit and we hope we have the opportunity to welcome you back.

8/10 Hyvä

Patricia

Matkusti kumppanin kanssa
Hyvää: Siisteys
No proper bar
Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 24.10.2023
Dear Patricia, thank you for your valued feedback which has been shared with the operations team for ongoing training and improvement. We hope we have the chance to welcome you back.

8/10 Hyvä

Sara

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 18.10.2023
Dear Sara, thank you for scoring us, we appreciate it and hope to welcome you back again.

8/10 Hyvä

Charles, Dunedin

Yöpyi 3 yötä lokakuussa 2023
Guest Relations Manager vastasi 6.11.2023
Dear Charles, thanks for taking the time time to leave us a score following your stay.We hope to welcome you back again.

8/10 Hyvä

Vincent

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great area but could of used one more included amenity for the hotel to be above average. Great location near Central line and British Museum
Yöpyi 9 yötä syyskuussa 2023
Guest Relations Manager vastasi 9.10.2023
Dear Vincent, thank you for the feedback following your recent stay. We hope to welcome you back again.

8/10 Hyvä

Jesus

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä syyskuussa 2023
Guest Relations Manager vastasi 3.10.2023
Dear Guest, thank you for taking the time to post us a review. We are glad you enjoyed your visit and hope to welcome you back again. Best wishes

8/10 Hyvä

Nadine

Yöpyi 4 yötä syyskuussa 2023
Guest Relations Manager vastasi 9.10.2023
Dear Nadine, thanks for the review score following your recent stay, we appreciate it and hope to welcome you back again.

10/10 Loistava

Jan

Yöpyi 4 yötä syyskuussa 2023
Guest Relations Manager vastasi 17.9.2023
Dear Jan, thanks for your 10/10 review. We appreciate it.

6/10 OK

Anthony

Matkusti kumppanin kanssa
Good location and clean hotel, however something in our room (lock or a/c) made a constant loud vibration every 2 minutes or so that made it difficult to sleep. Despite promises it was never fixed. The key to a hotel is the ability to provide a peaceful nites sleep, and in this Hotel Beauchamp sadly fell short of expectations
Yöpyi 3 yötä syyskuussa 2023
Guest Relations Manager vastasi 12.9.2023
Dear Anthony, thank you for the valued feedback. We are so sorry to hear that you did not have a restful sleep. Our maintenance team is investigating to ensure this is not an ongoing problem.We are sorry your stay was not as it should have been. We hope we have the opportunity to serve you again and create a better stay experience

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Guest Relations Manager vastasi 12.9.2023
Thank you for your valued feedback.

10/10 Loistava

Javier Ivan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo estuvo excelente solo el aire acondicionado no servía muy bien. Mandaron un técnico pero no enfriaba
Yöpyi 1 yön syyskuussa 2023
Guest Relations Manager vastasi 11.9.2023
Dear Javier,thanks for your feedback. Glad you enjoyed your stay with us and hope to welcome you back.

10/10 Loistava

Jeff

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay
Great location. Rooma were very clean and roomy. Breakfast was awesome as well. Would stay here again for sure
Yöpyi 2 yötä syyskuussa 2023
Guest Relations Manager vastasi 7.9.2023
Dear Jeff, thanks for the great feedback. We are so happy you enjoyed your visit and we hope to serve you again, really soon! Best wishes from all of the team!

4/10 Huono

Richard

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The only redeeming feature of this property was the staff. The rooms are old. The washrooms had mould and the beds weee bizarrely short. For reference I’m 5”10 so no basketball player. My feet hung over the end of the bed. Never experienced this in all my years of travel. I bet tired property. And don’t even get me started on the slanted uneven floors. Avoid. There are much better options nearby.
Yöpyi 3 yötä elokuussa 2023
Guest Relations Manager vastasi 1.9.2023
Dear Richard, thank you for your valued feedback.We are sorry to hear that you did not enjoy your stay or the facilities. Your comments has been sent to senior management for further review to see where improvements can be made.Thank you for taking the time to provide us with the feedback.

8/10 Hyvä

Kathryn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023
Guest Relations Manager vastasi 24.8.2023
Thank you for taking the time to review your recent stay. We hope to welcome you back again.

8/10 Hyvä

Raelene

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff went above and beyond.
Yöpyi 2 yötä elokuussa 2023
Guest Relations Manager vastasi 23.8.2023
Dear Raelene, thank you for this wonderful endorsement of our team, they will be delighted :) We hope to serve you again soon.

8/10 Hyvä

Stephen

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
not to bad hotel. didn’t like the fact they made my daughter sign as other guest when she’s only 15.
Yöpyi 1 yön elokuussa 2023
Guest Relations Manager vastasi 31.8.2023
Dear Stephen, thank you for your valued feedback. We are glad you enjoyed your stay.We are sorry the team asked your child to sign in. As an accompanied minor it is not necessary. We will address this with our team.

8/10 Hyvä

Kristi

Yöpyi 1 yön elokuussa 2023
Guest Relations Manager vastasi 12.9.2023
Dear Kristi, thank you for your valued feedback.

10/10 Loistava

Altiere Pinto

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muito agradável.
O Hotel é bastante bem localizado e têm instalações confortáveis. Os funcionários foram sempre muito amáveis. A rua aonde fica o Hotel é bastante calma e há duas estações de metro muito próximas com conecção direta com o aeroporto de Heatrow (linha Piccadilly Circus).
Yöpyi 5 yötä heinäkuussa 2023
Guest Relations Manager vastasi 16.8.2023
Dear Altiere, thank you for this 10/10 review. We are delighted you enjoyed your visit and hope to welcome you back again soon.

4/10 Huono

Lee

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For the price this was very disappointing. Some reception staff must have felt they would crack and shatter if they smiled or showed any interpersonal skills at all. Bar was very limited with it's selection of drinks and not at all inviting to spend time there. Breakfast we ok, nothing to write home about. Facilities in the room were limited. Room was clean but beginning to look tired. For the money, simply not good enough.
Yöpyi 1 yön elokuussa 2023
Guest Relations Manager vastasi 15.8.2023
Dear Lee, thanks for your feedback which we appreciate. We are sorry to hear things were not to your exacting standards, we apologize for any shortcomings on our part.

8/10 Hyvä

Suzanne

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön elokuussa 2023
Guest Relations Manager vastasi 11.8.2023
Thanks for the feedback, we appreciate it and hope to see you again.