Majoituspaikan julkisivu illalla/yöllä

Arvostelut: The Rembrandt

4 out of 5
The Rembrandt
11 Thurloe Place, Kensington, London, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 1037 kautta 1662 arvostelua" "
Arvosana 8 - Hyvä. 413 kautta 1662 arvostelua" "
Arvosana 6 - OK. 134 kautta 1662 arvostelua" "
Arvosana 4 - Huono. 52 kautta 1662 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 1662 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Markus

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lähellä Harrodsia
Hyvätasoinen hotelli, jossa on tilava aula ja kylpylä. Monipuolinen aamupala.
Yöpyi 1 yön marraskuussa 2023
LD vastasi 22.11.2023
Dear MarkusThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We are pleased that you enjoyed our extensive buffet breakfast and describe us as a very good standard hotel.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Marjukka

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent location
Excellent location and a quiet room. Everything was clean and fresh. Literally opposite to V&A museum. 5 min walk from South Kensington tube station. To the other direction 5 minute walk from Harrod's. Really nice, polite and smiling staff. The bathroom was spacious, as was our room (we were 2 adults & 10-year old). Enough storage to empty our suitcases. The minifridge was handy to store our snacks. Coming back again for sure.
Yöpyi 3 yötä heinäkuussa 2023
LD vastasi 9.8.2023
Dear MarjukkaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. . Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Timo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good
Yöpyi 4 yötä heinäkuussa 2023
LD vastasi 9.8.2023
Dear TimoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Jussi

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2023
LD vastasi 19.4.2023
Dear JussiThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

4/10 Huono

Timo

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
LD vastasi 13.4.2023
Dear TimoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Pekka

Yöpyi 1 yön maaliskuussa 2023
LD vastasi 3.4.2023
Dear PekkaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvät yhteyden, ja ystävällinen henkilökunta
Yöpyi 3 yötä maaliskuussa 2023
LD vastasi 9.3.2023
Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.Thank you for your lovely feedback regarding the team and the helpful, friendly service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 OK

Anna-Liisa

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Saimme pienen kattohuoneen joka oli aivan muunlainen kuin mitä olin odottanut. Spa osasto oli surkea. Uimakoululaisten vuoksi emme saaneet käyttää allasaluetta kokonaan. Kylpytakkia ja aamutossuja ei ollut lainkaan ja osastoon kuljettiin pääsisäänkäynnin kautta. Aamiaisella ei ollut mitään tuoretuotteita - ei marjoja, vihanneksia, hedelmiä heikosti. Henkilökunta oli epäystävällistä.
Yöpyi 4 yötä elokuussa 2022
LD vastasi 31.8.2022
Dear Anna-LiisaThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your extremely detailed feedback.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä kesäkuussa 2022
LD vastasi 13.6.2022
Dear Guest Thank you for taking the time to review the hotel. We are sorry that on this occasion your stay failed to meet your expectations. We wish you had a more positive experience whilst being our guest. Kind regards Sarova Hotels Customer Service Team

8/10 Hyvä

Margaret

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is in an excellent location for visiting the Natural History Museum, the V & A and the Science Museum. There are plenty of options for dining out nearby. Harrods and other upmarket shops are just a short walk away. Breakfast was varied and plentiful. Veggie hot breakfast options were only available on request. The hotel was comfortable but rather dated. The temperature in our room was difficult to control.
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Anna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks
Yöpyi 4 yötä huhtikuussa 2024
LD vastasi 17.4.2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation, with a great breakfast and that you enjoyed relaxing in 1606 Lounge after a long day of sightseeing.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Stephen, Ridgefield

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is in a great location. The staff were very approachable and went out of there way to assist their guests.
Yöpyi 1 yön huhtikuussa 2024
LD vastasi 16.4.2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding the friendly, helpful, approachable service provided, we are pleased that the team went out of their way to assist.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Karina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, good location, nice breakfast. The gym and pool are additional prices per day, which isn't obvious until you dig around their site. The pool hours are very limited, and if you buy day passes and can't/don't use them, they don't give any refunds. Overall the stay was nice, but hidden fees and no refunds are exhausting.
Yöpyi 9 yötä maaliskuussa 2024
LD vastasi 16.4.2024
Dear KarinaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. Belatedly, we can only apologise that you were unaware that there was a discounted daily fee for hotel residents to use Aquilla, we are sorry that this facility failed to meet your expectations.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

ghassan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed staying at this hotel . The location is convenient, the room clean and the staff helpful.
Yöpyi 1 yön huhtikuussa 2024
LD vastasi 16.4.2024
Dear ghassanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding your clean, comfortable accommodation and friendly helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Marion

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
LD vastasi 16.4.2024
Dear MarionThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Meris

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really pleasent accomodiation. Can only recommend it. Definetely coming back
Yöpyi 2 yötä huhtikuussa 2024
LD vastasi 16.4.2024
Dear MerisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you, for your fabulous feedback regarding your pleasant accommodation. Personal recommendations are always gratefully received.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Stephen, Ridgefield

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Rembrandt is is a great location and well maintained. The staff are accessible and always ready to assist the guests.
Yöpyi 2 yötä huhtikuussa 2024
LD vastasi 12.4.2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the friendly, helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Chase

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel, would definitely stay here again. Highly recommend
Yöpyi 2 yötä maaliskuussa 2024
LD vastasi 12.4.2024
Dear ChaseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Personal recommendations are always gratefully appreciated thank you .We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Shanna, Austin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great location
Yöpyi 2 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear ShannaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Derek, San Ramon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The concierge and all other hotel staff were top notch. The facilities at the hotel were very nice, and the full English breakfast was excellent!
Yöpyi 5 yötä maaliskuussa 2024
LD vastasi 8.4.2024
Dear DerekThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay that we provided comfortable, well-appointed accommodation with an excellent buffet breakfast.Thank you for your lovely comments regarding the top notch service, particularly from our Concierge.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Carrie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful stay, will come back again.
Yöpyi 3 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear CarrieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really lovely hotel! Quiet and peaceful but right in the heart of London. Highly recommend.
Yöpyi 2 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear JulieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Personal recommendations are always gratefully received, so thank you.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

EVH

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Charming and great location. Very small room and the plumbing in the bathroom had some challenges. Service was great, but did not like being charged 50 pounds to check-in 3 hours before the designated time of 3 PM.
Yöpyi 2 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear EVHThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that your bedroom was very small and that the plumbing had some challenges.Thank you for your lovely comments regarding the charming hotel and great service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We loved the Rembrandt. Rooms were great (we stayed in a Grand Master I think), staff was for the most part very good, and the location couldn’t be beat. The pipes made strange sounds at night though and the bar is so well lit at night it wakes you up. We would stay again.
Yöpyi 7 yötä maaliskuussa 2024
LD vastasi 8.4.2024
Dear JamesThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that the pipes made a strange sound and that the bar was too brightly lit.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Wendy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect place to stay with family for visiting museums and other sights. Hotel was very quiet, good breakfast and short walk to tube and lots of different restaurants.
Yöpyi 3 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear WendyThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for you lovely feedback we are pleased that we provided clean, quiet accommodation with a good breakfast and helpful, friendly service. We hope you will consider returning to us again on a future trip to London. Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Heidemarie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
LD vastasi 8.4.2024
Dear HeidemarieThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Dave

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to great museums
Yöpyi 2 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear DaveThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 OK

Fabio

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear FabioThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Stefan

It was lovely to stay at the Rembrandt Hotel in London.
Yöpyi 4 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear StefanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. We are delighted you have a lovely stay.We hope you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We absolutely loved the Remembrandt Hotel. The staff were friendly and exceptionally helpful throughout our stay. The room was perfect as was the location. We definitely recommend this wonderful Hotel.
LD vastasi 4.4.2024
Dear WilliamThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you LOVED your stay and found the team exceptionally helpful and friendly. We are also pleased we provided perfect accommodation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

4/10 Huono

Andrew

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel building and the room condition is a lot older than it looks in the photo
Yöpyi 5 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear AndrewThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your bedroom and the décor of the hotel, which you felt was not clearly represented in our photographs.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location and hotel for our family vacation to London
Yöpyi 4 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear StevenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific family vacation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Karen A

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff is very friendly! The neighborhood is great with Hyde Park and lots of museums nearby. The breakfast is great. We booked on Expedia and it said pool and fitness room included, however there is an extra fee to use these.
Yöpyi 7 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear KarenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you found the team very friendly and helpful and that you loved our extensive buffet breakfast.Hotel residents are charged a discounted daily fee,to use the facilities within Aquilla, Expedia are aware of this.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Robert, Palm Coast

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrific location, friendly staff. Room was nice and as expected. Walk to restaurants, tube, museums, Harrods.
Yöpyi 6 yötä maaliskuussa 2024
LD vastasi 4.4.2024
Dear RobertThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific stay and found the team very friendly and helpful.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Chris

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Excellent hotel. I will stay there again
Yöpyi 1 yön maaliskuussa 2024
LD vastasi 4.4.2024
Dear ChrisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you had an excellent stay and are already considering returning.Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Anna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The zone is nice, comfortable to bus and tube, several museums or concert halls in the area. The bedroom was just a little bit small, expecially the bathroom, and there were no facilities like shower cups, shoe polish, wapes. The breakfast food/beverages magnificent!
Yöpyi 7 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Belatedly, we can only apologise that you were disappointed with the size of your bedroom and the lack of amenities.Thank you for your lovely comments regarding our extensive, buffet breakfast.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best place I've stayed in London for a long time
Yöpyi 1 yön maaliskuussa 2024
LD vastasi 26.3.2024
Dear PhillipThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments, we are thrilled that we are the best hotel that you have stayed in, in London in a long time.We hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An excellent location. Opposite the V&A, and the Science and Natural History museum also round corner. Royal Albert hall a short walk away South Kensington tube and restaurants etc not far away. Friendly helpful staff, checking in/out easy process and a good breakfast option.
Yöpyi 1 yön maaliskuussa 2024
LD vastasi 26.3.2024
Dear ChristopherThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding our good buffet breakfast and the very friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Majda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Le quartier et proximité des musées et accessibilité à pieds
Yöpyi 1 yön maaliskuussa 2024
LD vastasi 26.3.2024
Dear MajdaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Jo

Yöpyi 1 yön maaliskuussa 2024
LD vastasi 12.4.2024
Dear JoThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

gail

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a very solid and appealing hotel in an area that is perfect for me. Right across from the Victoria and Albert Museum and 5 to 10 minutes away from the south Kensington tube stop, it is exactly where I want to be. There are areas to meet people for a drink or have a meeting, or afternoon tea, and I had a big breakfast each day of my stay. It was thoroughly agreeable!
Yöpyi 6 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear GailThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments we are pleased that you described us “very solid and appealing” and that you enjoyed our extensive buffet breakfast.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Piers

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For a visit to the Royal Albert Hall this was an excellent choice of hotel. The surrounding area is also packed with places to visit, restaurants and bars
Yöpyi 2 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear PiersThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgetsWe hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Arthur

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super location. Great, helpful staff. Nice breakfast. Rooms are clean and comfortable. Beds are great.
Yöpyi 3 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear ArthurThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our clean, comfortable accommodation, excellent breakfast and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Sieglinde

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sehr empfehlenswert
Yöpyi 3 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear SieglindeThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

giovanni battista

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel molto confortevole, ottimo per famiglie, camera spaziosa e molto silenziosa, buon rapporto qualità prezzo
Yöpyi 2 yötä maaliskuussa 2024
Reception Team vastasi 20.3.2024
Gentilissimo Sig Battista,La ringraziamo di cuore per la bella review che ci ha lasciato.E stato un piacere ospitarla e la aspettiamo nella sua prossima visita.

10/10 Loistava

Federico

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent position, staff, rooms
Yöpyi 4 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear FedericoThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our comfortable accommodation and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel was conveniently located for my work requirements and the staff was very helpful.
Yöpyi 2 yötä maaliskuussa 2024
LD vastasi 26.3.2024
Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding the friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Sarah

Yöpyi 3 yötä maaliskuussa 2024
LD vastasi 8.4.2024
Dear SarahThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

8/10 Hyvä

Joanne

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
everything was wonderful
Yöpyi 2 yötä maaliskuussa 2024
LD vastasi 19.3.2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. TWe hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 OK

Clive

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The Rembrandt is a good hotel but has a rather tired feel about it and would benefit from some refurbishment. Unfortunately, it was not value for money.
Yöpyi 1 yön maaliskuussa 2024
LD vastasi 19.3.2024
Dear CliveThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations.We can only apologise that you feel that we would benefit from some refurbishment and that we do not provide value for money.Thank you for sharing your detailed and constructive comments. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team