2 Spring Gardens, Trafalgar Square, London, England
Arvostelut
9,4
Poikkeuksellinen
Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 762 kautta 1001 arvostelua" "
10–Loistava
762
Arvosana 8 - Hyvä. 190 kautta 1001 arvostelua" "
8–Hyvä
190
Arvosana 6 - OK. 23 kautta 1001 arvostelua" "
6–OK
23
Arvosana 4 - Huono. 13 kautta 1001 arvostelua" "
4–Huono
13
Arvosana 2 - Hirveä. 13 kautta 1001 arvostelua" "
2–Hirveä
13
9,6/10
Siisteys
9,4/10
Henkilökunta ja palvelu
9,4/10
Palvelut/mukavuudet
9,6/10
Majoituspaikan kunto ja tilat
9,4/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Turo
29.5.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Asiallinen hotelli
Mainio hotelli hyvällä paikalla. Kaikki sujui hienosti, paikka on siisti ja toimiva. Ei mitään ylimääräistä mutta ei mitään puutteitakaan. Hyvä oli olla muutama yö.
Turo
Yöpyi 3 yötä toukokuussa 2022
Marco vastasi 21.6.2022
I am thrilled to hear that you enjoyed all aspects of your stay and that our fantastic central location the comfort of our property for you.
I look forward to welcoming you back again. When you have decided to return, please do feel free to contact me as it would be my pleasure to oversee the details of your booking and make sure to exceed your expectation, in order to deliver an unforgettable experience
8/10 Hyvä
Markku
25.11.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Markku
Yöpyi 3 yötä marraskuussa 2019
8/10 Hyvä
Olli
Matkusti ryhmän kanssa
23.9.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Olli
Yöpyi 2 yötä syyskuussa 2019
8/10 Hyvä
Tarkistettu asiakas
1.9.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel with some deficiencies
Breakfast a bit disappointing; Very average food, staff looked stressed, delivering wrong portions and portions to wrong tables. If you want to enjoy the rooftop views in the evening, remember to reserve your place beforehand. Otherwise, a top-quality hotel.
Tarkistettu asiakas
Yöpyi 4 yötä elokuussa 2019
10/10 Loistava
Manta
10.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Manta
Yöpyi 5 yötä helmikuussa 2019
8/10 Hyvä
Tarkistettu asiakas
16.10.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä lokakuussa 2018
Miklos vastasi 6.11.2018
Dear Guest,
Thank you for taking the time to review your experience! We were happy to see a 4-star review and we hope we will have the pleasure to welcome you back in the near future!
Kind Regards,
Miklos Jocskov
Front of House Manager
10/10 Loistava
Armi
9.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel with personality
Very nice hotel, would happily go again. The decor had more personality than most hotels with black and white pictures of classic celebrities and other cute and colourful details.
The service was great and friendly and the room had all that you'd need and more. There was very little noise from other rooms or the street although it's a very busy area.
The only shortcomings I can think of was the breakfast buffet, especially as it ran out of some things quite early and the hot and cold water in the bathroom having to be turned on from separate switches.
Armi
Suz vastasi 11.5.2018
Dear Armi
Thank you for your recent feedback about your experience with us.
Your feedback is very much appreciated.
Please be rest assured that all your constructive feedback has now been shared with our Executive team in order for them to ensure that we consciously improve our service
We very much look forward to welcoming you again soon.
Kind Regards
Suzaan Evans
Guest Relations Manager
8/10 Hyvä
Krista
7.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location with great staff!
Location is great and staff is very friendly and helpful. Well kept hotel overall.
Krista
Suz vastasi 11.5.2018
Dear Krista
Thank you for your recent feedback about your experience with us.
Your feedback is very much appreciated.
Please be rest assured that all your constructive feedback has now been shared with our Executive team in order for them to ensure that we consciously improve our service
We very much look forward to welcoming you again soon.
Kind Regards
Suzaan Evans
Guest Relations Manager
4/10 Huono
Claes, Helsinki
9.3.2018
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location, newly renovated clean but avoid
The hotel location is great close to many key places in central London. It is newly renovated so the rooms are nice and functional with a very comfortable bed. I found the breakfast buffet "could be improved" - no hot dishes as part of the buffet but to be ordered (and paid for) separately.Upon checking the hotel will place an extra hold on your credit/debit card - as do most hotels nowadays. I find this sends a strong "we do not trust you" message but as said almost all hotels seems to do it. However in my case still five days after the check-out the hold has still not been released/returned. And upon contacting the hotel via email I got a reply that states and I quote "we usually return the funds within 5-7 days".
Personally I will stay away from a hotel with such an attitude. I spend 40-60 per year in hotels and have yet to experience this until now.
Claes
Yöpyi 3 yötä maaliskuussa 2018
Suzaan vastasi 1.4.2018
Claes
Thank you for your recent feedback about your experience with us.
Your feedback is very much appreciated.
Please be rest assured that all your constructive feedback has now been shared with our Executive team in order for them to ensure that we consciously improve our service
We very much look forward to welcoming you again soon.
10/10 Loistava
Ari
2.2.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ari
Yöpyi 3 yötä tammikuussa 2018
GRM TrafalgarStJames vastasi 21.2.2018
Dear Ari,
Thank you for your recent feedback about your experience with us.
We are delighted to see that you had a positive stay with us and we have passed on your comments to the relevant departments.
Should you wish to return, please do not hesitate to contact me and it would be my pleasure to assist you.
Kind Regards,
Oliver Darrington
Guest Relations Manager
10/10 Loistava
minerva
Matkusti perheen kanssa
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
excellent place to stay, the rooms were very beautiful and roomy. There is always at least 4 people at the front desk. The staff is amazing! They are engaged with each customer and excited to help the patrons. I was very impressed with how professional everyone was. the location is perfect transportation to anywhere you need to go steps away. I would stay here again and again!
minerva
Yöpyi 3 yötä maaliskuussa 2024
Reservations Team vastasi 10.4.2024
Dear Minerva,Thank you for sharing your lovely feedback following recent visit with us! I am pleased to read that you have had a lovely time highlighting staff, amenities and perfect location. It was a pleasure having you staying with us. Thank you for choosing our hotel and we are looking forward to your next visit. Kind Regards, Trafalgar St James Team
10/10 Loistava
Alexa
Matkusti pienten lasten kanssa
3.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service
Alexa
Yöpyi 4 yötä maaliskuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 4.4.2024
Dear Alexa,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.
2/10 Hirveä
Jeffrey
3.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is under construction and sounds like a war zone. We got to our room and it was literally shaking from the jackhammers above us. Nowhere in the listing on Expedia did it mention construction we asked to cancel our reservation so we could go to a different Hotel. They didn't want us to cancel so they offered us a junior suite with one bed. I was traveling with another person and neither of us were interested in sharing a bed. They refunded one room for two of the three nights. The other room which we booked for one night which was the following night not the night we arrived they refused to cancel. We ended up having to spend money at a different Hotel even though we couldn't stay at the one we paid for. The Hotel needs to be shut down during construction it's completely unacceptable. I have recorded the construction noise from our room and have submitted a claim with Visa.
Jeffrey
Yöpyi 1 yön maaliskuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 4.4.2024
Dear Jeffrey,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that the construction noise and vibration caused significant disruption to your stay, and we deeply regret any discomfort it may have caused. Your feedback is valuable to us, and we're taking steps to ensure better communication and minimize disruptions. Once again, we apologize for falling short of your expectations and for any inconvenience you experienced. If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly. Best Wishes,
8/10 Hyvä
Bonghan
31.3.2024
Bonghan
Yöpyi 2 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 2.4.2024
Dear Bonghan,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.
10/10 Loistava
Evelyn
30.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful stay.
Evelyn
Yöpyi 1 yön maaliskuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 5.4.2024
Dear Evelyn,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. Best wishes,
8/10 Hyvä
Burkhard
22.3.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
ok
Burkhard
Yöpyi 2 yötä maaliskuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 25.3.2024
Dear Burkhard,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.
10/10 Loistava
Andrew
4.3.2024
Andrew
Yöpyi 6 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 25.3.2024
Dear Andrew,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.
10/10 Loistava
Taline
Matkusti perheen kanssa
24.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff and location was perfect
Taline
Yöpyi 3 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 25.2.2024
Dear Taline,Thank you very much for your kind words regarding our staff and the convenient location of our hotel. We're delighted to hear that you had a positive experience with us in these aspects.Your recognition of our team's efforts is truly appreciated, and we will be sure to share your feedback with them. Additionally, we're thrilled that our location met your needs and enhanced your overall stay.We hope to have the pleasure of welcoming you back soon for another wonderful experience.
6/10 OK
Richard
Matkusti kumppanin kanssa
23.2.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is being renovated and so are buildings next door so very noisy. Lovely hotel, but wait for the building work to end before booking
Richard
Yöpyi 2 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 25.2.2024
Dear Richard,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel lovely despite the ongoing renovations.We sincerely apologise for any inconvenience caused by the noise from the renovations. We understand how disruptive this can be to our guests' experience. Please know that we are actively working to minimise the disturbance and complete the renovations as swiftly as possible.Your comfort and satisfaction are of utmost importance to us, and we appreciate your patience during this transitional period. Should your travels bring you back to the area in the future, we would love the opportunity to provide you with a seamless and enjoyable stay.Thank you again for your valuable feedback.
10/10 Loistava
Marcel
21.2.2024
Vriendelijk personeel !!!
Marcel
Yöpyi 2 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 26.2.2024
Dear Marcel,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Luis
Matkusti perheen kanssa
20.2.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Contruction works at the property including lobby and bar…Expedia should let travelers know in advance when property is in poor condition.
Luis
Yöpyi 3 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 22.2.2024
Dear Luis,Thank you for bringing this to our attention. We sincerely apologise for any inconvenience caused by the construction works during your stay, especially in the lobby and bar areas. We understand the importance of providing our guests with a pleasant and comfortable experience, and we regret that we fell short in this regard.We hope to have the opportunity to welcome you back in the future under more favourable circumstances.
10/10 Loistava
Ulrich
Matkusti perheen kanssa
9.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super
Ulrich
Yöpyi 4 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 11.2.2024
Dear Ulrich,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Jan, Neftenbach
Matkusti perheen kanssa
8.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Hotel ist im Umbau und das Restaurant ist vorübergehend geschlossen. Dies haben wir aber erst bei Ankunft erfahren. Tagsüber gab es deshalb Baulärm und gewisse Einschränkungen bzgl Infrastruktur.
Jan
Yöpyi 4 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 9.2.2024
Dear Jan,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by our ongoing renovations and the temporary closure of our restaurant during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the frustration that comes with unexpected construction noise and limitations on certain amenities. Please know that we are actively working to minimize any disruptions and ensure that our renovations are completed as swiftly as possible to enhance the overall experience for our valued guests.We truly appreciate your understanding and patience during this transitional period. Should your travels bring you back to the area in the future, we would welcome the opportunity to provide you with a more seamless and enjoyable stay.Thank you again for bringing your concerns to our attention.
10/10 Loistava
Joon
6.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Joon
Yöpyi 2 yötä helmikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 7.2.2024
Dear Joon,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
shauna
3.2.2024
Hyvää: Siisteys
shauna
Yöpyi 7 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 7.2.2024
Dear Shauna,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Steve
Matkusti perheen kanssa
21.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Steve
Yöpyi 5 yötä tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 22.1.2024
Dear Steve,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
TAKEHANA
17.1.2024
TAKEHANA
Yöpyi 1 yön tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 22.1.2024
Dear Takehana,Thank you for sharing your feedback. I am happy to see that you have had a good time with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
RUSSELL
16.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly Hotel
Excellent stay
RUSSELL
Yöpyi 1 yön tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 22.1.2024
Dear Russell,,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had an excellent stay with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
raymond
Matkusti kumppanin kanssa
11.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic hotel. Great location, near everything in Central London.
The entire stay was flawless.
raymond
Yöpyi 4 yötä tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 13.1.2024
Dear Raymond,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
4/10 Huono
Arman
10.1.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location
Arman
Yöpyi 1 yön tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 15.1.2024
Dear Arman,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologise for the issues you encountered.We deeply regret that your experience did not meet the high standards we strive to uphold. We hope you would consider giving us another chance in the future to demonstrate the improvements we are implementing based on your valuable feedback.Once again, we apologise for the inconveniences you faced, and we appreciate your honesty.Sincerely,
4/10 Huono
Arman
Matkusti perheen kanssa
10.1.2024
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Location
Arman
Yöpyi 1 yön tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 15.1.2024
Dear Arman,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologise for the issues you encountered.We deeply regret that your experience did not meet the high standards we strive to uphold. We hope you would consider giving us another chance in the future to demonstrate the improvements we are implementing based on your valuable feedback.Once again, we apologise for the inconveniences you faced, and we appreciate your honesty.Sincerely,
10/10 Loistava
Raffaello
Matkusti kumppanin kanssa
8.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top location, services as per standard 5 stars
Raffaello
Yöpyi 5 yötä tammikuussa 2024
Lidia Camacho, Guest Relations Manager vastasi 9.1.2024
Dear Raffaello,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Danielle
Matkusti kumppanin kanssa
5.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Danielle
Yöpyi 3 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 9.1.2024
Dear Danielle,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Susan
3.1.2024
Susan
Yöpyi 5 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 9.1.2024
Dear Susan,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Lalit
28.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Early check in requested and provided by the hotel which was nice. Free minibar facility was welcome.
WiFi quality was poor, should be a lot better.
Lobby space was tight. No restrooms in the lobby as some reconstruction going on.
Location of the hotel was excellent and made our stay very productive.
Lalit
Yöpyi 2 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 28.12.2023
Dear Lalit,Thank you for taking the time to share your feedback with us. We are pleased to hear that your early check-in request was accommodated and that you enjoyed the complimentary minibar during your stay.We apologize for any inconvenience you experienced with the Wi-Fi quality. We understand the importance of a reliable internet connection and will certainly look into ways to enhance this aspect of our service to provide a more seamless experience for our guests.Regarding the tight lobby space and the absence of restrooms due to ongoing reconstruction, we appreciate your understanding and patience during this period of improvement. We assure you that we are working diligently to create a more comfortable and convenient environment for our guests.We are thrilled to know that the hotel's location contributed to a productive stay for you. Our team values your feedback as it helps us identify areas for improvement and prioritize enhancements to better meet the expectations of our guests.We hope to have the pleasure of welcoming you back in the future, providing an even more enjoyable and satisfying experience.
8/10 Hyvä
Bridget
Matkusti perheen kanssa
24.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was so much bigger than most London hotel rooms. Wonderful to have a bathtub but the shower was poorly designed. Everything else was great.
Bridget
Yöpyi 3 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 1.1.2024
Dear Frank,Thank you for your 4/5 feedback! We're delighted to read you enjoyed our hotel. Looking forward to welcoming you back for another amazing experience! Best wishes & Happy New Year
4/10 Huono
Daniel
24.12.2023
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Daniel
Yöpyi 4 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 28.12.2023
Dear Daniel,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Crystal
21.12.2023
Crystal
Yöpyi 4 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 28.12.2023
Dear Crystal,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Angelo
13.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A GREAT LONDON HOTEL
Angelo
Yöpyi 3 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 16.12.2023
Dear Angelo,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Tamar
13.12.2023
Tamar
Yöpyi 4 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 16.12.2023
Dear Tamar, Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Kathleen
9.12.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Kathleen
Yöpyi 2 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 16.12.2023
Thank you for sharing your positive feedback. I am glad to see that you have had a good time with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Clara
9.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clara
Yöpyi 2 yötä joulukuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 16.12.2023
Dear Clara,Thank you for sharing your positive feedback. I am glad to see that you have had a good time with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Jose A
24.11.2023
Jose A
Yöpyi 4 yötä marraskuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 16.12.2023
Dear Jose,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Geoff
Matkusti perheen kanssa
4.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel across the road from the Trafalgar square, spacious room, friendly staff, great roof top bar with amazing views. Many shops and restaurants within walking distance.
Geoff
Yöpyi 3 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 9.11.2023
Dear Geoff,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Colby
4.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This is a beautiful hotel and the rooftop restaurant as well worth it! There are amazing views of the city, and the London eye.
When we first got there, our shower did not drain so I went and talked to Kola and Srikanth and they took care of us immediately and upgraded our room.
Thank you again for everything, and we will be back!
Colby
Yöpyi 3 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 9.11.2023
Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to read that you have had a lovely time at The Rooftop bar. It was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Yuri
3.11.2023
Yuri
Yöpyi 5 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 9.11.2023
Dear Yuri,Thank you for sharing your 10/10 feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
8/10 Hyvä
Jason
Matkusti perheen kanssa
31.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location if you don’t mind being in the middle of Trafalgar area. Lots of fun things going on. Hotel was nice enough, clean and staff was pleasant.
Jason
Yöpyi 4 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 3.11.2023
Dear Jason,Thank you for your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to read that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Juarez
Matkusti perheen kanssa
27.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Juarez
Yöpyi 5 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 3.11.2023
Dear Juarez,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,
10/10 Loistava
Julie
Matkusti kumppanin kanssa
26.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A wonderful stay in a vibrant location. The hotel staff were very courteous and friendly at all times. The room was lovely and the breakfast was great.
Julie
Yöpyi 3 yötä syyskuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 3.11.2023
Dear Julie,Thank you for your delightful feedback! We are thrilled to hear that you had a wonderful stay with us in our vibrant location. It's heartwarming to know that you found our hotel staff to be courteous and friendly throughout your visit. We take great pride in providing exceptional service to our guests.We're also glad to hear that you enjoyed your room and the breakfast we offered. We believe that a comfortable stay and a satisfying meal are essential components of a memorable hotel experience.Your kind words are truly appreciated and will serve as motivation for our team to continue delivering outstanding service to all our guests. We hope to welcome you back for another fantastic stay in the future.
10/10 Loistava
Paul, Stevens
26.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was friendly and helpful. The property was first class and I would stay again.
Paul
Yöpyi 2 yötä lokakuussa 2023
Lidia Camacho, Guest Relations Manager vastasi 3.11.2023
Dear PaulThank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to read that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,