Majoituspaikan julkisivu
Tarkista saatavuus

Arvostelut: Victory House Leicester Square

4 out of 5
Victory House Leicester Square
14 Leicester Place, London, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 453 kautta 984 arvostelua" "
Arvosana 8 - Hyvä. 329 kautta 984 arvostelua" "
Arvosana 6 - OK. 107 kautta 984 arvostelua" "
Arvosana 4 - Huono. 52 kautta 984 arvostelua" "
Arvosana 2 - Hirveä. 43 kautta 984 arvostelua" "

9,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Pauliina

Yöpyi 5 yötä tammikuussa 2024

8/10 Hyvä

Teija, VANTAA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Siisti ja tilava sviitti. Mukava henkilökunta. Sijainti erittäin hyvä: teatterit ja ravintolat, Covent Carden, Piccadilly Circus ja Trafalgar Square kaikki lähietäisyydellä. Meluherkille en suosittele, korvatulpat aivan ehdottomat!
Yöpyi 3 yötä helmikuussa 2023
Rafi Guest Service Manager vastasi 18.2.2023
I am happy you had a pleasant stay with us, and our hotel and its location were to your liking.

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Breakfastroom was very cold, hotelroom very small.
Yöpyi 1 yön helmikuussa 2020

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvä sijainti. Nähtävyydet, teatterit, kasinot lähellä, lentoasemalta pääsee yhdellä metrolla melkein ovelle. Elämää ja katutapahtumia aamusta iltaan. Vastapäisessä rakennuksessa oli julkisivuremontti, joten näkymät ei olleet kovin kauniit.
Yöpyi 3 yötä toukokuussa 2019
manager vastasi 18.6.2019
Dear Guest, Thank you for taking the time to review your recent Victory House stay experience with us. We were delighted to read you admired our hotel and we hope to have the pleasure of welcoming you back soon! Kind regards, Vanessa Nyandoro

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Uusi hotelli aivan Leicester squarella
Todella loistava sijainti ja hyvä hinta-laatusuhde. Hotelli uusi ja siisti ja sijaintiin nähden edullinen. Huone oli pieni, mutta toimiva. Erittäin hyvä sänky. Ainakaan neljänteen kerrokseen ei ääniä kuulunut, vaikka onkin aivan ravintoloiden keskellä. Sisäänkäynti huomaamaton, joten heti ei paikkaa löydetty, vaikka käveltiin ohi.
Manager vastasi 14.5.2018
Dear Guest, thank you very much for leaving your positive review we are very happy that you have had a good stay. We hope to have you back at the Victory House soon. Kind Regards, Management Team

8/10 Hyvä

Sirpa, Suomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli lähellä teattereita
Toistamiseen valittu hotelli keskeisen sijainnin takia.
Yöpyi 2 yötä huhtikuussa 2018
Manager vastasi 10.4.2018
Dear Sirpa, thank you very much for leaving your positive review we are very happy that you have had a good stay. We hope to have you back at the Victory House soon. Kind Regards, Management Team

8/10 Hyvä

Petri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2017
Manager vastasi 4.1.2018
Dear Guest thank you for your kind review we are happy to see that you enjoyed your stay with us. . We hope to have you back at the Victory House soon. Kind Regards, Management Team

10/10 Loistava

Jacinta

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Book room 605 for views of Big Ben , Nelson’s column and London eye. You’ll hear street noise on weekend.l til around 11pm but after that it’s quiet. Steps to tube and lots of restaurants etc. An hour to Heathrow from the door of the hotel to the terminal.
Yöpyi 3 yötä huhtikuussa 2024
Customer Care Team vastasi 17.4.2024
Hi Jacinta, thank you for sharing your experience at Victory House Leicester Square! It's great to hear that you enjoyed the perfect rooms for relaxing and unwinding in the heart of Leicester. Room 605 does sound like it offers some amazing views of Big Ben, Nelson's Column, and the London Eye. We appreciate your feedback about the street noise on weekends, and we will take this into consideration for future improvements. We're glad you found the location convenient for exploring the city and getting to Heathrow efficiently. We hope to welcome you back soon for another rejuvenating stay. Thank you for choosing Victory House!Regards,Victory House Hotel

10/10 Loistava

Sinan

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super clean and very beautiful hotel on the heart of London.
Yöpyi 1 yön huhtikuussa 2024
Customer Care Team vastasi 15.4.2024
Hi there, Thank you for your kind words about your stay at Victory House Leicester Square! We're thrilled to hear that you found our rooms perfect for relaxing and unwinding in the heart of Leicester. Our team works hard to create a serene and rejuvenating environment for our guests, so it's wonderful to know that you felt able to disconnect and recharge during your time with us. We hope to welcome you back soon for another peaceful stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing Victory House Leicester Square.Regards,Victory House Hotel

2/10 Hirveä

Tracey

Yöpyi 1 yön huhtikuussa 2024
Customer Care Team vastasi 17.4.2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Loistava

Alkesh, London

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Care Team vastasi 17.4.2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Hyvä

silvia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bel hotel in un’ottima posizione.
Yöpyi 3 yötä maaliskuussa 2024

8/10 Hyvä

Norma

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly, place is in an excellent location, the noise isn't as bad as some may think, i recommend this and would definitely stay there again. The only con would be the breakfast available which was basic and not included in the stay. Though, they have a partner hotel Indigo right around the corner with a rooftop restaurant £22 per person for buffet and a killer view
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Helfried, New York

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Customer Care Team vastasi 17.4.2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Huono

Karel

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would not recommend. Tiny rooms, noisy from buskers on Leicester Square. The hot water was lukewarm, just warm enough to not feel a jolt when entering the water. They charge 15 pounds per piece to keep your luggage, and also charge 50 pounds to let you check in early.
Yöpyi 4 yötä maaliskuussa 2024

8/10 Hyvä

marco

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Centrally well located, Modern Rooms in an historic building.
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Matt

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to many sights; easy to walk all over SoHo, etc. and to see key London destinations. But no wash cloths! All US hotels provide wash cloths. A minor complaint.
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Gary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was in the middle of the west end theatre district. Which was ideal for me. Plus close by the other tourist spots we came to see
Yöpyi 5 yötä tammikuussa 2024

8/10 Hyvä

Lee Cheng

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
I booked the room for 7nigt . I like the location very convenient,about the room was ok without table and Chair inside the room, when u want to seat down just only bed for you seat,not convenient for you to drink and eat something. Cleaning was ok just they don’t do vacuum. The room don’t provide disposable sleeper ,need to ask from counter.
Yöpyi 7 yötä tammikuussa 2024

6/10 OK

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was in the heart of the west end and perfectly placed for out stay. The Hotel was nice and clean and the room was well equipped and clean. The room we stayed in was on the lower level and there was a club with music playing till late into the evening, so was quite noisy up till around 12.00/12.30 am.
Yöpyi 1 yön tammikuussa 2024
Victory House Hotel vastasi 9.3.2024
Thank you for your feedback, I can see that you enjoyed your stay with us, and that the location was to your liking. I would, however, like to apologize for some issues you raised about the noise on this occasion as this is not our usual high standard.

6/10 OK

Gerard, Chippenham

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Liked location amd room. Very noisy outside for most of the evening.
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Trevor

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent position in heart of London staff super friendly and helpful will stay again .
Yöpyi 2 yötä tammikuussa 2024
Victory House Team vastasi 16.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

4/10 Huono

Frédérique

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Établissement surcoté sur le site. Chambre sordide, personnel désagréable et inexistant, aucune attention pour le client Pour le même prix des hôtels bien plus beaux et confortables sont disponibles dans le quartier! Très décevant Bref à fuir !
Victory House Team vastasi 9.3.2024
Thank you for taking the time to share your experience.On behalf of our entire team, I apologise for the concerns you have shared about your experience at our hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

4/10 Huono

Belinda

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
No where on the Expedia listing or actual hotel website did it state that to store one bag for even an hour will cost you 15 pounds!!! When I complained the staff stated that this was a “new” charge and they “hadn’t gotten around” to updating their website with this charge. I would NEVER have chosen this hotel had I known about this charge before I booked and feel completely ripped off. The staff couldn’t have cared less! Look elsewhere fellow travelers.
Victory house hotel vastasi 9.3.2024
Dear Belinda,so this doesn't happen again. I hope you will give us another try, the next time you're in the area.

8/10 Hyvä

Gabriela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cama muy cómoda y cuarto bastante amplio. Pasillos podrían tener más iluminación. La ubicación es excelente.
Yöpyi 4 yötä tammikuussa 2024
Victory House Hotel vastasi 10.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

10/10 Loistava

Brit

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
Bra beliggenhet. ikke fri koffertoppbevaring
Ble litt snurt da vi sjekket inn og hotellet krevde GBP 15 pr. koffert for å oppbevare disse frem til rommet vårt var klart kl. 15.00. Dersom vi ønsket tidligere innsjekking av rom krevde de GBP 50. I tillegg krevde de GBP 15 pr. koffert på avreisedagen for å oppbevare koffertene frem til vi skulle reise ut til flyplassen. Det sto ingenting om dette da vi bestilte hotellet. Dette har vi aldri opplevd før på andre hotell. I tillegg var det en skyvedør inn til badet , som nesten var umulig å åpne og lukke, Flisene i dusjen var ikke bra. Mye kalkbelegg. Det beste med oppholdet var hotellets beliggenhet. Kommer ikke til å velge dette hotellet igjen. Men gjerne et annet hotell i samme området.
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Sabrina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Le personnel est vraiment très gentil et très arrangeant. Nous avons eu des problèmes avec les vols de British Airways et ils ont été très arrangeant.
Yöpyi 7 yötä joulukuussa 2023
Victory House Team vastasi 5.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

8/10 Hyvä

Michelle, Las Vegas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time traveled to London. Pleasant experience. Only one elevator out of two worked during my visit, very slow and busy in the morning. Room is tiny but for the location, I’ll stay again. Staff were very helpful. Thank you
Yöpyi 3 yötä joulukuussa 2023
Victory House Team vastasi 5.1.2024
Thank you for your feedback, I can see that you enjoyed your stay with us, and that the location was to your liking. I would, however, like to apologize for some issues you raised about the lift and room on this occasion as this is not our usual high standard.

2/10 Hirveä

naiem

Yöpyi 1 yön joulukuussa 2023

4/10 Huono

Trygve

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
NOISE
No Soundproofing. Way too much noise from outside. Hotel good, location good, however, no relaxing time in the room, little sleep due to noise. Will not use this hotel again
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome place to stay
The best location Great size suite Comfortable bed Top shower Awesome place to stay
Yöpyi 2 yötä joulukuussa 2023
Victory House Team vastasi 5.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

4/10 Huono

Helena

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Roy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
great center hotel
very good hotel, right in the center of everything. clean rooms
Yöpyi 3 yötä joulukuussa 2023
Victory House Team vastasi 5.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

8/10 Hyvä

Michael

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ideal location for Leicester Squard and Covent Garden.
Yöpyi 3 yötä joulukuussa 2023
Victory House Team vastasi 10.1.2024
I am happy you had a pleasant stay with us, and our hotel and its location were to your liking

6/10 OK

Liliana, Northridge

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First the positive, front desk people super nice. Besides all the issues that I’m going to point out, I’ll stay here again, only because the location is amazing. A few issues: house keeper is under staff, they didn’t clean my room for a couple of days. You could see debris on the carpet in the hallways. The flushing device in the toilet is plastic and gets stuck. Very cold rooms, they never fixed the heater instead they sent a unit with only 2 wheels instead of 4, it was unstable and even dangerous. Don’t order breakfast unless is free. It looked really nothing, super basic; better to go to Greggs a few steps away. Demand to be in the 6th floor, less noise and you don’t hear the pipes and people using the showers. For all the issues they should have offered free breakfast even being to simple. That would have been a nice touch.
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

Mark

Yöpyi 1 yön joulukuussa 2023
Victory House Team vastasi 12.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

6/10 OK

Daisy

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2023
Victory House Hotel vastasi 5.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

10/10 Loistava

Natalie

Yöpyi 2 yötä joulukuussa 2023
Victory House Team vastasi 5.1.2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

10/10 Loistava

Monica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Centralt och bra läge. Härligt rum med jättebra duch och badrum. Hög tröskel för att komma in på hotellet och några trappor att gå i. Löste det genom att gå igenom "bistron" som inte har de hindren för resväska och "onda knän".
Yöpyi 2 yötä marraskuussa 2023
Jay vastasi 29.11.2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

6/10 OK

Thorkil

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Opfyldning af shawergel og sæbe var mangelfuld
Yöpyi 4 yötä marraskuussa 2023
Jay Guest Service Manager vastasi 2.12.2023
Thank you for taking the time to share your experience.On behalf of our entire team, I apologise for the concerns you have shared about your experience at our hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

10/10 Loistava

Thiago

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a great place to stay, close to everything and the staff was always ready to assist. Their showers are amazing, which helps a lot with the jet leg feeling. Rooms aren't that big but it's standard for European countries. Will definitely book it again!
Yöpyi 3 yötä marraskuussa 2023
Safiya vastasi 17.11.2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

10/10 Loistava

Sandra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyggelige ansatte, veldig god service og behjelpelige
Yöpyi 2 yötä marraskuussa 2023
Safiya vastasi 13.11.2023
Thank you for your review. We are thrilled to hear you had a great stay and that you loved the views and friendly service. How fantastic that you are planning to return, we cannot wait to welcome you!

10/10 Loistava

paula

Yöpyi 1 yön marraskuussa 2023
Szilvia vastasi 13.11.2023
We are delighted to see you had a great stay with us.

10/10 Loistava

Enrique

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location
Yöpyi 1 yön marraskuussa 2023
Jay Guest Service Manager vastasi 10.11.2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

8/10 Hyvä

Maria

Hyvää: Henkilökunta ja palvelu
Great location
Yöpyi 4 yötä marraskuussa 2023
Jay Guest Service Manager vastasi 11.11.2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

10/10 Loistava

Anna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Jay Guest Service Manager vastasi 1.11.2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and the service provided by our team members. Our team works very diligently, and it will provide them with great encouragement to keep doing what they are doing.

6/10 OK

Fahed

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Good to stay a night
No car can reach to the hotel . room has unpleasant smell .
Yöpyi 1 yön lokakuussa 2023
Szilvia Guest Service Agent vastasi 30.10.2023
Thank you for staying with us and for taking the time to leave us a review. I am sorry to read about your disappointment with your experience. We value all the feedback we receive as this is our best resource for improvement, and I am certain that appropriate steps will be taken so this doesn't happen again. I hope you will give us another try, the next time you're in the area

10/10 Loistava

Rachael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Check in was quick and staff were so welcoming. Room was beautiful with the most amazing view. A fantastic stay and can’t wait to return
Yöpyi 1 yön lokakuussa 2023
Szilvia Guest Service Agent vastasi 23.10.2023
Thank you for your review. We are thrilled to hear you had a great stay and that you loved the views and friendly service. How fantastic that you are planning to return, we cannot wait to welcome you

6/10 OK

Stefan

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön lokakuussa 2023
Victory House Hotel vastasi 24.10.2023
Please accept our sincere apologies for the shortfalls and discomfort you've encountered during your visit. The comfort of our guests is one of our top priorities, so we are very disappointed to hear that this was not delivered on this occasion. Please rest assured your concerns will be highly taken under consideration and informed to the management team to seek a prompt improvement moving forward. We hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons