Yksityiskohta ulkoa
Tarkista saatavuus

Arvostelut: Jake's 58 Casino Hotel - Adult Only

3.5 out of 5
Jake's 58 Casino Hotel - Adult Only
3635 Express Dr N, Islandia, NY

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 433 kautta 1029 arvostelua" "
Arvosana 8 - Hyvä. 265 kautta 1029 arvostelua" "
Arvosana 6 - OK. 152 kautta 1029 arvostelua" "
Arvosana 4 - Huono. 79 kautta 1029 arvostelua" "
Arvosana 2 - Hirveä. 100 kautta 1029 arvostelua" "

8,0/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very accommodating
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 21.4.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 OK

Donna

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 21.4.2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

6/10 OK

Parker

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Parking is an issue in the weekends
Yöpyi 1 yön huhtikuussa 2024
Akua vastasi 20.4.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 21.4.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 Hirveä

Lauren

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was rude and place was filthy
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 14.4.2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

10/10 Loistava

Ericka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Akua vastasi 10.4.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Kristen

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Front desk staff were incredibly helpful and went above and beyond. The rooms need serious updating.
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 7.4.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Loistava

Howard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like that the room I got was spacious and the bed was comfortable and clean. Will visit again for a longer stay.
Yöpyi 1 yön huhtikuussa 2024
DG vastasi 5.4.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon

8/10 Hyvä

Lorraine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had fun at Jake’s 58, celebrating our daughter’s birthday. The casino was what I expected based on photos. Our dinner in the on-site restaurant was good. Drinks in the casino were a little pricey. The room was basic & clean. Could use a bathroom update soon but we were fine.
Yöpyi 1 yön helmikuussa 2024
DG vastasi 5.4.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Loistava

Jane

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great experience except room was cold. Maintenance did respond quickly and initially fixed the problem. It was indicated that we could be moved to another room. However, it was almost 1 am and we were checking out in a few hours. So we opted to stay where we were. The system stopped working again. Suggest this problem needs to be fixed.
Yöpyi 2 yötä maaliskuussa 2024
Akua vastasi 3.4.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Breanna

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We enjoyed our stay very much
Yöpyi 1 yön maaliskuussa 2024
DG vastasi 1.4.2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 Loistava

Feliciana

Yöpyi 1 yön maaliskuussa 2024
Akua vastasi 19.4.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Akua vastasi 28.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

2/10 Hirveä

Khushaldai

Yöpyi 1 yön helmikuussa 2024
DG vastasi 18.3.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Dianne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
DG vastasi 18.3.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Loistava

kaitlyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great little restauraunt and coffee bar downstairs very convienent. Casino was a great time, very clean.
Yöpyi 3 yötä maaliskuussa 2024
Akua vastasi 12.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Deborah

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly
Yöpyi 1 yön maaliskuussa 2024
DG vastasi 11.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 OK

Claudine

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
No coffee in hotel room!!..Breakfast not that great!..
Yöpyi 2 yötä maaliskuussa 2024
DG vastasi 11.3.2024
Thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll share this feedback with the appropriate department to make sure this is an isolated issue.

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful room staff was fantastic behind the bar behind the courtesy desk. A little bit of an attitude. Not much help but it's not going to stop me from coming back
Yöpyi 1 yön maaliskuussa 2024
DG vastasi 11.3.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
truly love our run away from home for a night place at Jakes. Great staff..
Yöpyi 1 yön maaliskuussa 2024
Akua vastasi 5.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 OK

Michael

Too small the casino and out dated rooms and bathroom
Yöpyi 1 yön helmikuussa 2024
DG vastasi 4.3.2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

10/10 Loistava

Jonathan, St. Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
DG vastasi 29.2.2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

4/10 Huono

Giannino

Yöpyi 1 yön helmikuussa 2024
Akua vastasi 20.3.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Loistava

Wendy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed my overnight stay
Yöpyi 1 yön helmikuussa 2024
DG vastasi 24.2.2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice comfortable place to get your slot machine gaming on!
Yöpyi 1 yön helmikuussa 2024
DG vastasi 22.2.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Loistava

Timothy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really enjoyed my time here and would stay again
Yöpyi 1 yön helmikuussa 2024
DG vastasi 19.2.2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

10/10 Loistava

Marie

Yöpyi 1 yön helmikuussa 2024
Akua vastasi 21.3.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Loistava

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was very clean and spacious. Front desk service was a bit slow but was helpful. It takes very long to be serve at the only restaurant available on the compound.
Yöpyi 1 yön helmikuussa 2024
DG vastasi 19.2.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Loistava

Artie

Yöpyi 1 yön helmikuussa 2024
Akua vastasi 21.3.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 Loistava

Isaiah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This development is very great and the amenities are awesome I enjoyed my stay there and will revisit
Yöpyi 2 yötä helmikuussa 2024
Akua vastasi 17.2.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Dorothy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was at your finger tips just needed to do some renatvation and make sure toilet flush slow
Yöpyi 1 yön helmikuussa 2024
Akua vastasi 13.2.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

8/10 Hyvä

Rebecca

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ve stayed here twice and both times we’ve had good experiences. My boyfriend won a bit last time and I did this time so 1:1 there lol. The rooms are a bit dated but otherwise clean and spacious. The beds and pillows are also really comfortable. A couple of things I would like to point out though, people are not easy on the doors and they are LOUD. All night long the slamming of the doors was insane. We also had a casino floor facing room second time we stayed here and for anyone wondering we heard nothing in that regard. Mind you we stayed here Super Bowl Sunday this year and got there at 2pm and there was practically nowhere to park and the casino was fairly empty so that was also a bit weird. Food here is also pretty good, pleasantly surprised. I here talks of expanding so I hope that brings some needed upgrades and I look forward to visiting once that’s all said and done
Yöpyi 1 yön helmikuussa 2024
Akua vastasi 13.2.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Robert

Yöpyi 1 yön helmikuussa 2024
Akua vastasi 20.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Jonathan

Yöpyi 1 yön helmikuussa 2024
Akua vastasi 20.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
DG vastasi 5.2.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 Loistava

Luisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Place was perfect for a nights stay ! Comfortable and everyone very nice !
Yöpyi 1 yön helmikuussa 2024
DG vastasi 4.2.2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

8/10 Hyvä

William G., WEST ISLIP

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No hot water in shower !!!
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 1.2.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Loistava

Ronald

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we have stayed here many times.. we enjoy the hotel and casino..
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 1.2.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

6/10 OK

Linda

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 30.1.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Loistava

Elisabeth

Yöpyi 1 yön tammikuussa 2024
Akua vastasi 20.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 OK

Armani

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
My water wasn’t hot, tub drain was clogged and room wasn’t cleaned properly.
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 30.1.2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 30.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Louis, Rahway

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rooms are so close to the casino that you hear all the noise (the young lady did mention this during check-in). I was on 6th floor facing casino. Maybe not all rooms are so noisy.
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 30.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Andrea

Yöpyi 1 yön tammikuussa 2024
Akua vastasi 20.3.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 OK

THERESA

Safe
I was surprised no safe in rooms.
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 23.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

8/10 Hyvä

Antonia

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice place
Stay was great for my first time. The only thing was the water wasn’t hot.
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 23.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

8/10 Hyvä

Joanne

Hyvää: Siisteys
Food in bistro is terrible.
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 23.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

2/10 Hirveä

Stanislav

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The other person in my party didn't have a physical ID, so we weren't even allowed in. Plus, they photograph and search you at the entrance. Looked like jail. Never coming back!
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 23.1.2024
I appreciate your concern, and I appreciate you sharing it with us. With the level of violence that we see in our world today, we take the safety and security of our staff and patrons very seriously. We have multiple layers of security, visible and not, that we hope to provide a safe, friendly, and exciting environment in our casino and hotel. We are in the process of updating our technology to make it a bit more transparent to our guests, which we hope will provide an even better experience in the future. Again, thank you for taking the time to share your opinion with us, and I hope we get to meet and exceed your expectations on your next visit.

8/10 Hyvä

yan

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Akua vastasi 23.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 Loistava

Sonia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe and Awesome
Yöpyi 3 yötä tammikuussa 2024
Akua vastasi 23.1.2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!