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Arvostelut: Ramada by Wyndham Rockville Centre

2.5 out of 5
Ramada by Wyndham Rockville Centre
1000 Sunrise Hwy, Oceanside, NY

Arvostelut

6,8
Arvosana 10 - Loistava. 274 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 233 kautta 1004 arvostelua" "
Arvosana 6 - OK. 181 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 169 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 147 kautta 1004 arvostelua" "

7,0/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

La Veda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and efficient. Professional staff.
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 24.4.2024
Dear La Veda,Thank you for your feedback! We're glad to hear that you found our hotel convenient, efficient, and that our staff were professional during your stay. Providing excellent service and convenience for our guests is important to us, and we're pleased that you had a positive experience in those regards. We appreciate your input and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 OK

Joseph

Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 25.4.2024
Dear Joseph,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 OK

Manuel

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel is not well kept.
Yöpyi 2 yötä huhtikuussa 2024
Hotel Manager vastasi 22.4.2024
Dear Manuel,We apologize for your disappointment with the condition of the hotel. Our goal is to provide a well-maintained and comfortable environment for our guests, and we regret that we fell short in this instance. Your feedback is valuable, and we will address it with our team to ensure improvements are made. If there's anything specific you'd like to share about areas that need attention or if there's anything we can do to make it right, please don't hesitate to let us know. We appreciate your understanding.Sincerely, Hotel Manager

10/10 Loistava

Susie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 22.4.2024
Dear Susie,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

4/10 Huono

Marline

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms need major updates. The bathroom is very tiny, no room for a bigger size person. The mirror was so dirty like it had not been cleaned for months. Talk about insects in the room. I saw like three different kinds, including a roach!! There was another kind on the bed, I pray it wasn’t a bedbug. Definitely not worth the price!!! I was out in a room on the ground floor facing the parking lot and could not sleep. All I was thinking about if any argument erupted in the parking lot and gun Ms went off, I would be shot in my sleep. Overthinking maybe but the fear was real. The were also a lot of questionable characters staying there, including people placed by DSS. Nope, never again!!!!
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 19.4.2024
Dear Marline,We deeply apologize for the numerous issues you encountered during your stay. Your comfort and safety are paramount to us, and it's unacceptable that you experienced cleanliness and pest problems in your room. We take these matters seriously and will address them promptly with our housekeeping and maintenance teams to ensure improvements are made. Additionally, we understand your concerns about safety, and we want to assure you that we take security seriously and have measures in place to ensure the safety of all our guests. We apologize for any anxiety or discomfort caused by these circumstances. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

2/10 Hirveä

jude

Huonoa: Siisteys ja palvelut/mukavuudet
Dirty
Yöpyi 2 yötä huhtikuussa 2024
Hotel Manager vastasi 17.4.2024
Dear Jude,We apologize for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret falling short in this regard. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a more satisfactory experience in the future. Sincerely, Hotel Manager

10/10 Loistava

jonatham

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muito bom o local, tranquilo para quem vai viajar em um dos aeroportos próximo.
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 17.4.2024
Dear Jonatham,Thank you for your perfect rating! We're glad to hear that you found our location very good and quiet, especially for travelers heading to one of the nearby airports. Providing a peaceful environment for our guests is important to us, and we're pleased that you had a great experience. We appreciate your feedback and hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager

2/10 Hirveä

Justin

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the tv didnt work so they put me in another room with no remote. they just said sorry, you can try to talk to someone in the morning. so i cancelled my booking, yet they still charged me for 1 night! all i did was walk in the room and try to turn the tv on. wasn't worth arguing with. waste of time and money
Hotel Manager vastasi 12.4.2024
Dear Justin,We have taken note of your comments for further investigation by our concerned team. Please accept our sincere apologies for any inconvenience caused.Sincerely, Hotel Manager

8/10 Hyvä

Rose

Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 2.4.2024
Dear Rose,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Loistava

Kristina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room . Just some changes would be nice but overall good hotel . Price point a little pricey
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 30.3.2024
Dear Kristina,Thank you for your feedback. We're glad to hear that you enjoyed your room overall. We appreciate your suggestions for improvements and will consider them as we strive to enhance our offerings. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 Hirveä

Kerry

Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 17.4.2024
Dear Kerry,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Loistava

Kelly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was my second time. And its alwa
Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 23.3.2024
Dear Kelly,Thank you for your perfect rating and for choosing to stay with us again! We're thrilled to hear that you had another positive experience during your second visit. Your loyalty means a lot to us, and we're grateful for your continued support. We look forward to welcoming you back for many more stays in the future! Sincerely, Hotel Manager

10/10 Loistava

Joe

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Peaceful
Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 18.3.2024
Dear Joe,Thank you for your 5-star review! We're delighted to hear that you found your stay peaceful. Providing a serene environment for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another tranquil stay in the future!Sincerely, Hotel Manager

2/10 Hirveä

Jackie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing
Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 18.3.2024
Dear Jackie,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

10/10 Loistava

Sarit

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good motel
Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 16.3.2024
Dear Sarit,Thank you for your positive feedback and perfect rating! We're glad to hear that you had a good experience during your stay at our motel. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great stay in the future. We're here to ensure you have a fantastic experience every time you stay with us!Sincerely, Hotel Manager

8/10 Hyvä

janelle

Matkusti kumppanin kanssa
Huonoa: Siisteys
The room overall looked clean. I was fine until I pulled the sheets back and found a dead bed bug. I immediately checked out. Did not feel comfortable going to another room.
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 10.3.2024
Dear Janelle,We're deeply sorry to hear about your experience, and we understand the concern you must have felt. Your feedback is crucial, and we take this matter very seriously. We have strict protocols in place to address such situations, and we will investigate and rectify the issue immediately. We appreciate your diligence in bringing it to our attention. We sincerely apologize for any discomfort caused during your brief stay.Sincerely, Hotel Manager

10/10 Loistava

sari

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked that I had an easy late checkin
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 8.3.2024
Dear sari,We're pleased to hear that your late check-in process was smooth and convenient! Thank you for sharing your positive experience. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Loistava

KENNETH, Stamford

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 2.3.2024
Dear KENNETH, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Loistava

Tirzah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bathrooms eed to be roomier
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 1.3.2024
Dear Tirzah,Thank you for your perfect rating and feedback. We appreciate your suggestion regarding the bathrooms, and we'll consider ways to make them roomier for our guests' comfort. Your input is valuable to us as we strive to enhance our guests' experiences. We hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Loistava

Lindsay

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 3 yötä helmikuussa 2024
Hotel Manager vastasi 28.2.2024
Dear Lindsay,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any suggestions for how we can make your next stay even better, feel free to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 OK

Sharon

Matkusti perheen kanssa, Liikematkailija
Traveled during the month of February in NY and was cold outside. The bed had a thin coverlet, not blanket…. Should have asked for a blanket but one should have been provided in the dead of winter.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 26.2.2024
Dear Sharon,Thank you for sharing your experience, and we apologize for the discomfort you faced with the bedding during your stay, especially during the cold weather in February. We'll take your feedback into consideration to ensure our guests are provided with adequate warmth and comfort, including additional blankets as needed. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager

10/10 Loistava

Misjatoya

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed over night jacuzzi was a nice size and the place was clean.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 21.2.2024
Dear Misjatoya,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed your overnight stay with us and that you found our jacuzzi to be a nice size and the place clean. Providing a comfortable and clean environment for our guests is always our goal. We appreciate your kind words and hope to welcome you back for another relaxing stay in the future!Sincerely, Hotel Manager

10/10 Loistava

Landa, Uniondale

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff very nice and considerate
Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 16.2.2024
Dear Landa,Thank you for sharing your positive review! We're delighted to hear that you found our staff to be very nice and considerate during your stay. Providing excellent service and hospitality is important to us, and we're glad that our team made a positive impression on you. We appreciate your feedback and hope to welcome you back soon for another great experience! Sincerely, Hotel Manager

10/10 Loistava

Rosario

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff! Always willing to assist the guests! Very clean environment as well!
Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 12.2.2024
Dear Rosario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with our staff and found them always willing to assist guests. Maintaining a clean environment is also a top priority for us, and we're glad you noticed. We appreciate your kind words and look forward to welcoming you back again soon!Sincerely, Hotel Manager

4/10 Huono

Manuel

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Not very well maintained. Bathroom small and out dated. Breakfast was not the best but we were not allow the eat in our rooms like a military unit. Rooms not properly clean
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 31.1.2024
Dear Manuel,We apologize for the disappointment with the maintenance, cleanliness, and breakfast experience during your stay. Your feedback is crucial, and we will address these issues with our team to ensure improvements are made. We understand the importance of cleanliness and comfort, and we regret that we did not meet your expectations in these areas. Please know that we take your comments seriously and will strive to provide a better experience for our guests in the future. Sincerely, Hotel Manager

6/10 OK

Richard, PEMBROKE

Matkusti perheen kanssa
We have stayed at the Ramada on quite a few occasions when catching a flight out of JFK. It’s been fine. I wouldn’t mind having a choice of what floor I’d prefer as we are senior citizens.
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 30.1.2024
Dear Richard ,Thank you for your loyalty to Ramada by Wyndham Rockville Centre! We're pleased to hear that your stays have generally been satisfactory. Your suggestion regarding floor preferences for senior citizens is noted; we'll strive to accommodate such requests in the future. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager

8/10 Hyvä

Stephen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Funeral Stay
Accommodations were acceptable for what I needed the room for
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 23.1.2024
Dear Stephen,We're sorry for the circumstances of your stay but we're glad we could provide acceptable accommodations during this difficult time. If there's anything more we can do to support you, please feel free to let us know. Our condolences and thank you for choosing our hotel.Sincerely, Hotel Manager

4/10 Huono

Liliana

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Staff was overwhelmed. Mattress was way past replacement time. It was extremely uncomfortable. On top of that the heating/AC unit was obnoxiously loud.
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 23.1.2024
Dear Liliana,We apologize for the challenges you faced during your stay. It's regrettable to hear about the issues with the mattress and the disruptive noise from the heating/AC unit. Your comfort is our priority, and we appreciate you bringing these matters to our attention. We will address the concerns with the staff workload, replace the mattress, and investigate the HVAC unit promptly to ensure a more comfortable experience for our guests. Your feedback is invaluable, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Loistava

Luis

Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 8.2.2024
Dear Luis, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Hyvä

CARLOS

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 16.1.2024
Dear CARLOS,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 13.1.2024
Dear David,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This visit was a bad experience. At check-in the room clearly had not been swept or mopped. The counters & furniture had not been cleaned and were visibly dirty/stained. The refrigerator did not work, and staff never came to address it. But the worst of the experience was the staffs refusal to even "attempt" to correct any of the aforementioned. A change of similar room (or upgrade) was denied, no one was sent to check the fridge (*as promised), and no one was sent to address the cleaning, after I made a clear complaint to the front desk regarding it. In fairness, I've stayed here before and this is not the typical condition of their rooms Or customer service, but this was a bad visit.
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Guest,We sincerely apologize for the subpar experience you had during your recent stay. Your concerns regarding the cleanliness and maintenance of the room are taken seriously, and we regret any inconvenience caused. We will address these issues promptly with our team to prevent such occurrences in the future. Your feedback is valuable, and we appreciate your understanding.Sincerely,Hotel Manager

10/10 Loistava

Daishina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Daishina,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 OK

Joe

Hyvää: Henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Joe,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

6/10 OK

Natasha

Hyvää: Henkilökunta ja palvelu
NoT clean!
I called a day ahead and ask if i can check in early... it was my bday... and i needed to get dress and go to NYC... the person told me yes up to 2 hr early, go there and they told me NO. There was no cleaners to clean the room... the clerk found a room that had a ceiling leak... the toilet bottom was not clean as if previous person was a female on her cycle and fresh blood was on the toilet. I was pissed off a bit!
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Natasha,We sincerely apologize for the inconvenience you faced during your stay, especially on your birthday. This is not the experience we aim to provide, and we regret the lapse in service and cleanliness. Your feedback is invaluable, and we will address these issues with our team to ensure improvements. We appreciate your understanding and hope to have the opportunity to make it up to you on any future visits.Sincerely, Hotel Manager

4/10 Huono

Steven

Our car has handicap parking ID, but vehicles with no handicap ID used the parking spots. Bathroom floor has accumulated dirt along every wall and corner. Tub or toilet leaked, never dry. Bath towel needed to keep floor safe to walk on. We won't stay here again.
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 30.12.2023
Dear Steven,We apologize for the inconveniences you faced during your stay. Your concerns about the misuse of handicap parking, cleanliness issues, and bathroom conditions are taken seriously. Immediate action will be taken to address these matters to ensure a more comfortable and accommodating experience for our guests. We appreciate your feedback and regret any inconvenience caused. We hope you might reconsider and provide us with another opportunity to serve you better in the future.Sincerely, Hotel Manager

4/10 Huono

Thomas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
well past its prime
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 27.12.2023
Dear Thomas,Thank you for sharing your feedback. We regret that your experience fell short of expectations. We take your comments seriously and will work diligently to address any areas that require improvement. Please feel free to provide more details so we can better understand and enhance your future stays.Sincerely,Hotel Manager

2/10 Hirveä

Krystal

Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 10.1.2024
Dear Krystal,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

10/10 Loistava

Heisenbrain

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Hotel Manager vastasi 21.12.2023
Dear Heisenbrain,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Loistava

Zabrina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I had a comfortable stay
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 21.12.2023
Dear Zabrina,Thank you for the perfect 10/10 rating! We're pleased to hear that you had a comfortable stay. Your feedback is important, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

6/10 OK

ebony

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 18.12.2023
Dear ebony,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

2/10 Hirveä

Natauni

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed for 5 mins and left, faster advertisement
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 16.12.2023
Dear Natauni,We're sorry to hear that your experience was not up to your expectations. Your feedback is valuable, and we would appreciate any specific details you can provide about the issues you encountered. This will help us address concerns and make improvements. We apologize for any inconvenience and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Loistava

JOY-ANN, BARBADOS

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 13.12.2023
Dear JOY-ANN,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Loistava

JOY-ANN, BARBADOS

Yöpyi 4 yötä joulukuussa 2023
Hotel Manager vastasi 12.12.2023
Dear JOY-ANN, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Loistava

William

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay
Comfortable and welcoming
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 9.12.2023
Dear William,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you found our place comfortable and welcoming. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your positive feedback and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

8/10 Hyvä

ISABEL GONZALEZ

Matkusti perheen kanssa
Excelent location
Yöpyi 3 yötä joulukuussa 2023
Hotel Manager vastasi 8.12.2023
Dear ISABEL Gonzales,Thank you for your feedback and the 4 out of 5 rating! We're pleased to hear that you found our location excellent. We appreciate your stay and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

6/10 OK

Will

Huonoa: Majoituspaikan kunto ja tilat
Room was clean and comfortable. Did not feel safe and the property is somewhat run down.
Yöpyi 2 yötä marraskuussa 2023
Hotel Manager vastasi 6.12.2023
Dear Will,We appreciate your feedback on the cleanliness and comfort of the room. However, we're sorry to hear that you didn't feel safe and found the property somewhat run-down. Your safety and comfort are our top priorities, and we take your comments seriously. We will address these concerns to improve the overall experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

6/10 OK

MOHANNAD

Matkusti ryhmän kanssa
Over priced for the quality of motel
The first room I checked into was depressing. Was moved to a better room.
Yöpyi 2 yötä marraskuussa 2023
Hotel Manager vastasi 6.12.2023
Dear MOHANNAD,We appreciate your feedback and apologize for the initial experience that did not meet your expectations. We're glad to hear that we were able to address the issue and provide you with a better room. Your comments are valuable to us, and we will use them to improve our services. If your travels bring you back to the area, we hope you might consider giving us another chance to provide you with a more satisfactory experience.Sincerely,Hotel Manager

8/10 Hyvä

Kevin

Matkusti perheen kanssa
Yöpyi 1 yön marraskuussa 2023
Hotel Manager vastasi 1.12.2023
Dear Kevin,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Hyvä

Michael

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Average
Yöpyi 1 yön marraskuussa 2023
Hotel Manager vastasi 28.11.2023
Dear Michael,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager