Dear Mrs JessicaThank you for your time and your choice. We apologise for the incidents during your stay, we are working to improve them.Best RegardsRK Suite Hotel

Dear Mr. Martin Good Day Thank you very much for your choice. We hope to receive you in the near future.RegardsAA

Dear Fei,First of all please accept our apologies for your unpleasant experience.These two complaints are a surprise as it is the first time someone complains about smell and noise.Within more than 80 reviews, smell and noise have never been an issue.We will look on these two things to understand what happened and guarantee that whatever was the problem, it will not happen again.Kind regards.RK SUITE HOTEL

Dear Mr. BasharThank you very much for your visit. RegardsRK Suite Hotel

Thanks for you time Mr. AbdoulRegardsRK Suite Hotel

Dear Mr.Torsten,We appreciate and thank you for your preference.Kind Regards.

Dear Mr. BarisThank you very much for your note. We hope to receive you repeatedly.

Dear Mr. Flavio, Thank you for your appreciation.Kind regards.RK Suite Hotel

Dear Mr. Nsuku,Thank you for your review.We regret to hear you didn't like our hotel as much as 90% of our guests, and we apologize for that.We would appreciate very much if you could let us know what you disliked and where we can improve, as most of our reviews are above 8.5.Kind regards

Thank you very much for your rate Mr. Ravi.KindlyRK Suite Hotel

Dear Mr. Kenneth, We appreciated your comment. Thank you for staying with us. Kind regards. RK SUITE HOTEL

Estimado Sr. Alberto, Muchas gracias por tus palabras. Estamos muy contentos de que haya disfrutado de su estancia y haya quedado satisfecho con nuestra relación calidad-precio. Esperamos poder contar con su presencia la próxima vez que venga a Luanda. Atentamente. Equipo de recepción.

Dear Mr. Charles, Good Day, Thank you for your feedback and we´re sorry that you´ve experienced unsual situation. We´re working to improve our services. Kindly, RK Suite Hotel

Thank you very much Mr. Kaku Attah

Boa noite Prezada Elizabeth Os nossos cumprimentos e agradecimentos pela escolha em nossa unidade. Att,

Dear Customer, Good Day Our team is delighted to be your choice for your stay. We hope to see you soon again.

Dear Mr: Peter Thank you very much for rating us. We hope to receive you repeatedly. Please feel free to mention things you would like to have changed at our Hotel Kindly

Dear Mr/Ms Greetings from RK Suite Hotel Thank you very much for your words. We are working on improvement of the services.

Thank you very much dear Mr/Ms We appreciate your feedback. Kindly, RK Suite Hotel

Thanks for staying with us. We appreciate your feedback!

Caro Sr. Dércio, bom dia. Obrigado pela sua avaliação. Aguardamos sua próxima visita. Obrigado.

Dear Mr. Dercio, Thanks for your review. Br Sandra Oliveira

Dear Mr. Fernando The Hotel team is delighted by taking your time to write us. Your view point is very important to keep improving our services. We hope to accommodate you repeatedly. Best regards,

Dear Sir / Mam Thank you very much for your feedback. We hope to see you again. Kindly regard Sandra Oliveira

Dear Sir / Mam Thank you very much for your feedback Wr hope to see you again. Kindly regards Sandra Oliveira

Dear Sir / Mam Thank you very much for your feedback. We hope to see you again. Kindly regards Sandra Olvieira

Dear customer, First of all we would like to thank you for staying with us. We are sorry if the value was not within your expectations, but it is the usual price in Angola for all hotels. Please observe we are the only hotel that offer the transfer from the airport to the hotel, as we believe this will make our customers feel safer when arriving in Luanda. We do not indicate the transfer value "back to the airport in the booking site because it is an additional service that can be ordered or not by the customer in the front desk, where the customer will check the price and decide with it is worth or not. We also verified with Expedia and in their site shows "free one-way airport transfer". I would like to offer you both transfers next time you come to Angola. Kind regards. Nilson Pascoal

Dear customer, We appreciate your comments an hope we can keep improving our services to serve you even better. Kind regards. RK Suite Hotel

Dear Sir/Madam, We are happy you appreciated your stay with us and we look forward to receive yo again. Kind regards. Nilson Pascoal

Dear Miss Elizabeth, Thank you for your comments. We regret you bad experience with quantity of kitchen utensils. We will address this issue as well as toiletries you didn't find. Regarding the WIFI sometimes we do have latency issues with local providers, a problem that affects all companies in Angola due to small international band access. We hope we can receive you again in the future with this issues solved. Kind regards. Nilson Pascoal

Dear Sir, We're very gratefully with your words, because our priority is always the customer. Regarding your tip, in a next time pelase keep in touch with the reception and we'll do our best

Dear Sir, Thank you for your kindly words and hope to see you again

Thanks for your comment Bpr RK Aparthotel