Hello Leena. We’re disappointed you did not have a better stay. We appreciate your feedback and hope you will join us again where we can go beyond your expectations.

Hello Andrei, thank you for your review. We are disappointed to learn that your stay was anything less than perfect. We will address this with the staff. Please consider us again where we can exceed your expectations.

Hi Nikola, thank you for your excellent review! We were happy to offer a comfortable accommodation in a great location. We hope to host you again soon.

Hello Kayla, thank you for your review. Please let the staff know of any issues, so we can address it during your stay. We appreciate your feedback.

We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations, Andrew.

Hello Sun, thank you for your review. We are a historic Art Deco hotel, only one block to the beach and Ocean Drive. We provide standard and Suite accommodations with a lobby bar and a cozy courtyard area. We are disappointed not to have met your expectations.

Hi Richard, thank you for your feedback. We are in the best location only one block to the famous Ocean Drive. We are disappointed to learn that your overall stay wasn't a 5/5. We hope you will consider us again in the future.

Thank you for your review, Randa.

Hi Amy, thank you for your great 4/5 rating! We are always looking for ways to improve the guest experience and take all feedback into consideration. We hope you will stay with us again when you are back in Miami Beach.

Hi Da J! We're happy to know that you had a nice stay and our staff provided friendly service. We hope to host you again soon.

Thank you for your feedback, Paulo! Unfortunately, luggage storage is not available due to liability and safety concerns. Our apologies for any inconvenience. We hope you will stay with us again soon.

Hello Kimisha S. Our rooms are cleaned prior to each guests arrival, so we ask that you let the staff know if there are any issues, during the stay. We do not have bed bugs at our property. We have weekly preventive maintenance, with documentation, and a thorough inspection process to comply with state and sanitation requirements for the safety of our guests and staff. We're disappointed you did not have a better stay, but we appreciate your feedback.

Hi Paulo! We're glad you liked our South Beach vibes and we welcome you to stay with us again soon.

Hi Przemyslaw Owczarek, thank you for a perfect score! It would be our pleasure to host you again when you are back in Miami Beach.

Thank you for your rating, Nabil. We ask that guests let the staff know of any dissatisfaction during your stay, so we can address it and correct it, to improve your experience. We appreciate your feedback.

We’re disappointed to learn that you did not have a better stay, Alaina. Please consider us again, so we can make things right.

Hello Jasna, thank you for review. We have a 24/7 front desk agent and staff members walk around the property constantly. We are in a popular area in South Beach, close to nightlife, the beach, Ocean Drive, and more, but our apologies for any disturbance. We appreciate your feedback.

Thanks for your recommendation, Miguel! We were happy to provide a great stay and can't wait to host you again when you are back in Miami.

Hello Victoria, thank you for your review. We do not offer microwaves at our property. The magnetic stripe on the key cards deactivate when exposed to heat, or placed next to cell phones and credit cards. Our apologies for any inconvenience. We appreciate your feedback and hope you will consider us again.

Thank you for your feedback, JonTaria. We are disappointed to learn of your experience as our staff is usually friendly and attentive. We will look into this further. We hope you will consider us again for a future stay where we can make it a 5/5.

We appreciate your feedback, Rosy. We offer housekeeping service every 3rd day of your stay, but we will remove trash and replace towels daily. At any time during your stay, you may stop by the front desk to request additional items such as towels or amenities. We would not knowingly condone drug use at the hotel. Please let the agent know next time, so we can address it. We appreciate your review.