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Arvostelut: Delta Hotel by Marriott Racine

3.5 out of 5
Delta Hotel by Marriott Racine
7111 Washington Ave, Racine, WI

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 385 kautta 955 arvostelua" "
Arvosana 8 - Hyvä. 320 kautta 955 arvostelua" "
Arvosana 6 - OK. 135 kautta 955 arvostelua" "
Arvosana 4 - Huono. 67 kautta 955 arvostelua" "
Arvosana 2 - Hirveä. 48 kautta 955 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Felicia

Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Conrad

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good spot
Yöpyi 6 yötä maaliskuussa 2024
Vanessa Enriquez, Assistant General Manager vastasi 10.4.2024
Thank you for staying at the Delta Hotel by Marriot, I am happy to see that your stay was a good location for you. If there is anything we can do to ensure your stay is 100% to your satisfaction every time, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day.

10/10 Loistava

Terressa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Vanessa Enriquez Assistant General Manager vastasi 1.4.2024
Thank you for staying at the Delta Hotel by Marriot, I am happy to see you enjoyed you stay with us at Delta.. If there is anything we can do to ensure your stay is 100% to your satisfaction every time, please don't hesitate to call, email or let the front desk know upon your arrival. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

10/10 Loistava

Antoinette

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My kids love it be back soon ☺️
Yöpyi 2 yötä maaliskuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see your children enjoyed our hotel. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Hyvä

Craig

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just an all around good stay.
Yöpyi 3 yötä maaliskuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see you were comfortable with your stay. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

6/10 OK

Terressa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just wanted a getaway and I enjoyed being alone
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to provide a little get away for our guest and provide anything the guest needs. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Hyvä

Chinmay

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 1 yön helmikuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, we are happy you enjoyed your stay with us. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

8/10 Hyvä

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, we are happy to see you enjoyed your stay with us. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

6/10 OK

Gregorio, Chicago

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
One bad thing was no hot water in shower in the later part of the morning.
Yöpyi 1 yön helmikuussa 2024
Assistant General Manager, Vanessa Enriquez vastasi 29.3.2024
Thank you for staying at the Delta Hotel by Marriot, I do apologize for the inconvenience we have had our maintenance team take a look and fixed the issue. We hope to see you next time at the Delta Hotels by Marriott in Racine WI, Have a wonderful day

10/10 Loistava

KEITH, ROSHOLT

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Samantha vastasi 23.1.2024
Thank you for the five out of five Keith! We appreciate it very much!

10/10 Loistava

Timothy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Samantha vastasi 23.1.2024
Thank you for the awesome rating Timothy!

6/10 OK

Bridget

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Pool needs MAJOR TLC
We actually live in Racine, just booked a hotel room for the day to take the kids swimming and have a pizza party in the room. But the pool literally looks abandoned! It wasn’t even filled up all the way, filters weren’t working, the water was so cloudy you couldn’t see two feet in front of you, ceiling leaking, tables were dirty. Kind of a bummer since that was the only reason we came to the hotel. Needless to say we didn’t swim long and basically watched a movie in the room had our pizza party then went home.
Yöpyi 1 yön joulukuussa 2023
Hasan Ali vastasi 31.12.2023
Thanks again for your valuable feedback. Hope to see you soon.Happy New Year

10/10 Loistava

Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay if you are in the Racine area. Good price. Easy access to the downtown area and HWY 94.
Yöpyi 4 yötä joulukuussa 2023
Hasan Ali vastasi 27.12.2023
Thank you Julie for your positive review and looking forward to seeing you again.

10/10 Loistava

Eric

Yöpyi 1 yön joulukuussa 2023
Hasan Ali vastasi 27.12.2023
Thank you Eric for your positive review and looking forward to seeing you again.

10/10 Loistava

Umari

Yöpyi 2 yötä joulukuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

10/10 Loistava

Muruli

Yöpyi 2 yötä joulukuussa 2023
Samantha vastasi 23.1.2024
Thank you for the five stars Muruli!

8/10 Hyvä

Colleen

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

WESTON

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Hyvä

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

4/10 Huono

Vira

Yöpyi 2 yötä joulukuussa 2023
Hasan Ali vastasi 27.12.2023
Hope to see you soon.

10/10 Loistava

KEITH, ROSHOLT

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel was wonderful, but we only watched tv and slept. The room was in excellent condition. I didn’t notice anything that appeared worn or damaged. The furniture was very comfortable, anything you wanted to do, the desk was generous. My only concern was with the parking lot. The parking lot has been a nuisance since it was built. The parking on the south side is best, and has a few disabled parking spaces, with a shortcut to the elevators.
Yöpyi 1 yön joulukuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Hyvä

Brandin

Yöpyi 2 yötä marraskuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

6/10 OK

Jerrold

Hotel has seen better days
Yöpyi 4 yötä marraskuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

6/10 OK

Casilyn

Yöpyi 3 yötä marraskuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for your input. We will discuss it with the respective departmentSincerely,Hasan Ali

8/10 Hyvä

Nathan

Hyvää: Siisteys
Yöpyi 1 yön marraskuussa 2023
Hasan Ali vastasi 16.11.2023
Dear Nathan,Thank you for staying at Delta and we look forward to seeing you again.

8/10 Hyvä

Mark

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2023
Hasan Ali vastasi 16.11.2023
Dear Mark,Thank you again for staying at Delta and we look forward to seeing you again.

8/10 Hyvä

Tammy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bernice had great customer service at front desk. Overall I enjoyed my stay
Yöpyi 2 yötä marraskuussa 2023
Hasan Ali vastasi 3.11.2023
Thanks again for staying at the Delta and for your beautiful comment. We look forward to seeing you again.

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Too hot!
This is an old hotel that Marriott has given a facelift. It is very pretty. The employees are wonderful - they respond immediately to any request. However, Marriott needs to invest in the HVAC of this hotel! The first night I set my thermostat at 68°. However my room stayed at 81°. (My friend's room was 40°!) When I came back at the end of the next day it was 83°. The maintenance man arrived with a fan. We could not turn off the heat completely, but blocked the vent with towels. He said there was no other way to control it. The temperature went down to 73° after a while. It is too bad that something so basic will ruin the reputation of a hotel with a great staff.
Yöpyi 3 yötä lokakuussa 2023
Hasan Ali vastasi 3.11.2023
Thanks for your valuable feedback the maintenance department has already notified us. Again accept my apology and we look forward to seeing you again

2/10 Hirveä

Mike

Yöpyi 1 yön syyskuussa 2023
Hasan Ali vastasi 19.12.2023
Thank you for staying with us. We look forward to seeing you again.Sincerely,

8/10 Hyvä

Paul

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff very helpful...especially Kash and Bertha Mccoy But what a shame the company does not match the commitment to customer service that the staff does.i had to try 3 rooms to find one with acceptable heat My companion couldnt get her heat to shut off the infrastructure has not been maintained it would appear. The excellent staff cant make up an uncomfortable nights sleep Pool was very nice Paul Foster
Yöpyi 3 yötä lokakuussa 2023
Hasan Ali vastasi 3.11.2023
Thank you again for your lovely comment and we look forward to seeing you again.

2/10 Hirveä

Randy

Huonoa: Henkilökunta ja palvelu
Thermostat
Thermostat did not work. Waited 40 minutes for repair man. He could not fix it. Was not offered another room. Spent 3 days without heat and or AC
Yöpyi 3 yötä lokakuussa 2023
Hasan Ali vastasi 24.10.2023
Dear Randy, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the thermostat is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Maintenance Department leadership team to ensure the necessary guidelines are in place and reviewed to prevent thermostats from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 Huono

MELINDA

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The air conditioning did not work in our room, the sliding door handle fell off, and an electrical outlet was falling off the wall.
Yöpyi 2 yötä lokakuussa 2023
Hasan Ali vastasi 24.10.2023
Dear Melinda, Thank you for taking the time to let us know about your experience while staying with us. Your experience of maintenance is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent maintenance from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Loistava

Kim

Yöpyi 5 yötä lokakuussa 2023
Hasan Ali vastasi 16.11.2023
Dear Kim,Thanks again for staying at Delta and we looking forward to seeing you again.Sincerely,

10/10 Loistava

Angela

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
it was good but there was mold in the shower and in the refrig
Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 20.10.2023
We apologize for the cleanliness issue. This has been addressed with our housekeeping staff. Thank you for making us aware.

6/10 OK

HIDEO

Matkusti ryhmän kanssa, Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5年前くらいの宿泊の際にはもっとしっかりした重厚感のあるホテルだったのに、買い取られて改装したらすごく安っぽいホテルになっていました。朝食もハム、ソーセージ、卵の無い寂しい限りのもので、コロナ禍の時の影響かとは思われましたが、これで朝食(無料）付きなら仕方ないかと思っていたら、若いアルバイト風のお兄さんに８ドル請求されました。今後、団体で泊まることも視野に入れての宿泊でしたが、はこのホテルは使えないなと思いました。
Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 18.10.2023
Thank you for taking the time to share your thoughts regarding your recent stay. Your feedback has been shared with our leadership team.

8/10 Hyvä

karen

Yöpyi 1 yön lokakuussa 2023
Front Desk vastasi 18.10.2023
Thank you for taking the time to rate your stay.

6/10 OK

Jim Stacy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
We had a minnor issue as they attempted to give us a room JUST with a king bed. Not what we reserved, when we finally pointed it they moved us, yet still seemed questionable. Then Monday Morrning at 8am maintenance walked in to do repairs. Which the desk stated that o that just Willy we’ll talk to him. Made us feel very strange the rest of the time. Very little communication
Yöpyi 6 yötä lokakuussa 2023
Front Desk vastasi 13.10.2023
We apologize for the issues experienced during your stay. Hotel Leadership has been made aware and will address. Thank you for staying and for providing feedback.

2/10 Hirveä

Kenneth

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Meh
Staff was conceited and rude at all times. Hotek was far overprived for location and amenities. And you have to be a premier member to receive free continental breakfast. Which. From a man who spends his life in hotels every day of the week for work and has seen every kind of establishment. $10 for breakfast and not a piece of meat to be found. Customer is well below subpar. Very Uppity. Cleanliness. Comfort and appearance.........Amazing.
Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 6.10.2023
Thank you for taking the time to write this review. We are sorry you didn't enjoy your stay. Your feeback has been noted.

10/10 Loistava

Wanda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice
Nice
Yöpyi 2 yötä syyskuussa 2023
Front Desk vastasi 6.10.2023
Thank you for taking time to submit a review. We hope to see you again soon.

8/10 Hyvä

William

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Front Desk vastasi 6.10.2023
Glad to see you enjoyed your stay.

8/10 Hyvä

Shakela

It was cool
Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 28.9.2023
We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä syyskuussa 2023
Front Desk vastasi 28.9.2023
Thank you for taking the time to provide feedback. We look forward to seeing you again soon,

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a great stay. Very clean and very helpful staff. Only complaint was the air conditioning wasn’t really working.
Yöpyi 1 yön syyskuussa 2023
Director of Sales vastasi 13.9.2023
I am happy to hear you enjoyed our stay with us! I apologize we did not exceed your expectations. We have had our maintenance team fix the AC and hope to welcome you again!

8/10 Hyvä

Leonard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is nice. Was disappointed in the breakfast cost.
Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 6.9.2023
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.

8/10 Hyvä

Amber

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel, very very nice just had a couple "issues" one of which no matter what we set the air on, it didn't get below 72 degrees which was way too warm for us. Also, our tv remote wasn't working and no way to turn volume down. From desk said they would sent maintenance up once he got back from shuttle run however we never saw him.
Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 6.9.2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 Hyvä

Reyna

Hyvää: Siisteys
Yöpyi 3 yötä syyskuussa 2023
Director of Sales vastasi 13.9.2023
Thank you for taking the time to leave a review. I am happy to hear you enjoyed our stay with us! We look forward to having you stay with us again in the future!

6/10 OK

Mark

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
No microwave in room and generic coffee
Yöpyi 1 yön syyskuussa 2023
Director of Sales vastasi 13.9.2023
Thank you for taking the time to provide feedback to our review. I apologize we did not exceed your expectations on your recent stay. We will use your feedback to coach our team members on how to improve our guests’ experience. I hope you consider visiting us again and look forward to welcoming you again in the future!

2/10 Hirveä

Joseph

Yöpyi 1 yön syyskuussa 2023
Front Desk vastasi 28.9.2023
I'm sorry you were disappointed in your stay.

10/10 Loistava

Alice

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Trish at the front desk was always very helpful as were some of the other staff members. I experienced a slight difficulty understanding one of them when I checked out!
Yöpyi 7 yötä elokuussa 2023
Front Desk vastasi 29.8.2023
We appreciate you taking the time to provide feedback and look forward to seeing you again soon.

6/10 OK

Torbjorn

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
No in-house breakfast or dinner. It was outsourced and of poor quality.
Yöpyi 2 yötä elokuussa 2023
Front Desk vastasi 28.8.2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team