Ulkopuoli

Arvostelut: Hotel Ivy, a Luxury Collection Hotel, Minneapolis

4.5 out of 5
Hotel Ivy, a Luxury Collection Hotel, Minneapolis
201 S 11th Street, Minneapolis, MN

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 509 kautta 730 arvostelua" "
Arvosana 8 - Hyvä. 121 kautta 730 arvostelua" "
Arvosana 6 - OK. 60 kautta 730 arvostelua" "
Arvosana 4 - Huono. 25 kautta 730 arvostelua" "
Arvosana 2 - Hirveä. 15 kautta 730 arvostelua" "

9,6/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

George, Boston

Hyvää: Siisteys ja henkilökunta ja palvelu
All was good, but there was no coffee or coffee maker in the room. I would get out dizzy every day.
Yöpyi 7 yötä maaliskuussa 2024

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Dennis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Lydia

Hyvää: Siisteys
For rating and price, I expected more from the property. There wasn’t a great seating area in the lobby. We had spa appointments and was very disappointed in the cleanliness of that area and my massage.
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Johnathon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was quite disappointed that there isn’t a better deal for those who just want to use the spa ammenities. You have to book a full price spa service to use the spa amenities. Not even a discount for guests? GFCI was broken in the bathroom. Be sure if you use valet, call like 15 min before (wait time was February on a Thursday imagine peak season). That’s if there is no one else is ahead of you I wouldn’t have booked my stay knowing we can’t use the spa with out paying an extra min $100 each even just for an hour. There are other hotels that have these type of amenities included.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Ayden

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was amazing and helped set up my proposal, couldn’t have had a better experience with Hotel Ivy and Masa & Agave. Thank you all so much!!:)
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Scott, New York

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
will definitely be back
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Abigail

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very luxurious hotel
The staff was very friendly and helpful and the restaurant was great. The valet parking is overpriced and there is parking across the street for $40 less. The water bottles in the room are not free, even if they don't have a price tag.
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

Jan

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Close to the event we were attending
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Kaylee

Yöpyi 1 yön joulukuussa 2023

6/10 OK

Christopher

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Cam

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Belen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Bed was not comfortable and pillow were really flat. Bad service at front breakfast restaurant and basement Mexican restaurant. Extremely expensive hotel stay for sub par results.
Yöpyi 2 yötä joulukuussa 2023

8/10 Hyvä

Sara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Mattress was really firm.
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Anthony, Genoa

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Jason

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Prince

10/10 Loistava

Chelsi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

Travelle

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fruit flies were flying around in the bar. Light bulbs in the bathroom didn’t work when arrived. They were replaced promptly though. I was able to adjust the temperature only upon entry the first day, was super cold. Heard someone being robbed outside across the street. Waited 2 hours for the Masa restaurant to open at 5pm after told by staff, just to google that they didn’t open until Tuesday at 5pm.
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Cynthia, Hermantown

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The beds were comfortable. The room was spacious. There was a big bathroom which included a nice tub. We enjoyed the bathrobe and slippers. They checked with us by text to see if we needed anything. Very professional and gracious.
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Sadie

Yöpyi 4 yötä marraskuussa 2023

10/10 Loistava

Nicole

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

Martin, Toronto

Huonoa: Siisteys
Yöpyi 7 yötä lokakuussa 2023

10/10 Loistava

Usha

Hyvää: Siisteys
The staff is so courteous and responsive. We were so happy to stay at a Ivy.
Yöpyi 4 yötä lokakuussa 2023
Hotel Management vastasi 1.11.2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Usha. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to hosting you again the next time your travels bring you back to Minneapolis!

6/10 OK

Chauntel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Saved by the spa
My room was very clean but I did have a hole in my comforter the tv remote was missing only one robe and we had no ice bucket I was somewhat taken back by theses issues but the spa was amazing
Yöpyi 2 yötä lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking the time to share your honest feedback, Chauntel. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience our guests have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed our spa and that your guestroom met your cleanliness standards as well as ours. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit to Minneapolis.

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect :)
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for sharing your positive experience with us and with your fellow travelers, Jennifer. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Loistava

Kyle

Matkusti kumppanin kanssa
Great over all visit.
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for your feedback, Kyle. We are happy to hear that you enjoyed your time with us! We look forward to seeing you again soon!

8/10 Hyvä

Kendahl

Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking the time to rate our hotel, Kendahl. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel. Friendly staff. Nice room.
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
It was a pleasure to welcome you as our guest, Michael, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Loistava

Dion

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for this fabulous rating, Dion! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for providing such a wonderful rating, Chris! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Loistava

Denise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Great place to rest, loved the fitness room!
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking a moment to share your experience from your recent stay with us, Denise. We are so happy to hear that you enjoyed our fitness center and your overall stay with us! We hope to be your host again the next time you're in Minneapolis.

10/10 Loistava

Leah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely beautiful hotel with amazing staff
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
We greatly value your feedback as our guest, Leah, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you again for your review, and we look forward to welcoming you back in the future!

6/10 OK

Jordan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The beds are hard as a rock. If thats your thing. The hotel and staff are wonderful. We had to get a bunch of blankets sent to us for it to be comfortable.
Yöpyi 3 yötä lokakuussa 2023
Hotel Management vastasi 27.10.2023
We greatly value your feedback as our guest, Jordan, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you again for your review, and we look forward to welcoming you back in the future!

10/10 Loistava

Denise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for your 5-star rating, Denise! We look forward to hosting you again soon!

10/10 Loistava

jane

Matkusti kumppanin kanssa
Beautiful property. Bartender at night was annoying. Flipping her hair and talking with a few customers but ignored us. Suggest for such a speciality hotel a bartender with more manners and better customer service
Yöpyi 2 yötä lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Jne. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

10/10 Loistava

Glenn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Front desk staff was welcoming and friendly.
Yöpyi 1 yön lokakuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Glenn. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

10/10 Loistava

Holly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you so much for your 5-star rating, Holly! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Loistava

Cynthia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Courteous staff
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for sharing your positive experience with us and with your fellow travelers, Cynthia! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Loistava

Jamie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved it
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
It was a pleasure to welcome you as our guest, Jamie, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Loistava

David

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great service
Great experience and better honest housekeeping, left my charger and called the next day and it was there, thank you for such great service and the pillows are super soft and the bed was amazingly comfortable
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking a moment to share your experience, David. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

10/10 Loistava

Elizabeth

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very nice staff especially at the front desk but also room service staff was great
Yöpyi 3 yötä syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for taking a moment to share your experience from your recent stay with us, Elizabeth. We are happy to hear that our front desk and room service team members provided you top-notch customer service! Rest assured we will pass your comments along to them. We look forward to hosting you again soon!

10/10 Loistava

jerod

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved every minute I was there
Yöpyi 2 yötä syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for sharing your positive experience with us and with your fellow travelers, Jerod. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Hotel Management vastasi 27.10.2023
We truly appreciate you taking the time to share your rating with us, Richard. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay and great staff
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for sharing your positive experience with us and with your fellow travelers, Adam! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Loistava

Olayinka

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a sublime hotel. Really love their food options, the vibe of the entire space, the staff, the cleanliness. By far my favorite hotel in Minneapolis.
Yöpyi 2 yötä syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you for sharing your experience with us and with your fellow travelers, Olayinka! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Loistava

Jason

Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 27.10.2023
Thank you so much for your 5-star rating, Jason! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.