Aula

Arvostelut: Radisson Blu Mall of America

4.5 out of 5
Radisson Blu Mall of America
2100 Killebrew Dr, Bloomington, MN

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 1060 kautta 1787 arvostelua" "
Arvosana 8 - Hyvä. 395 kautta 1787 arvostelua" "
Arvosana 6 - OK. 194 kautta 1787 arvostelua" "
Arvosana 4 - Huono. 84 kautta 1787 arvostelua" "
Arvosana 2 - Hirveä. 54 kautta 1787 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Teresa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love how easily you can go back and forth to the mall without having to go outside.
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Charles, Salmon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Connected to Mall Of America
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Casey

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel! Very convenient access to the mall.
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Suzanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel attached to Mall of America.
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Terry Bernard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walking distance to mall is a big plus. Didn't have to go shopping with my wife all day. Good job on that part. 👏
Yöpyi 3 yötä maaliskuussa 2024

8/10 Hyvä

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access to mall of America. Shuttle could run more often
Yöpyi 4 yötä maaliskuussa 2024

8/10 Hyvä

Zac

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walkable to MoA
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Kimberly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location and Scott was very friendly at check in even though it was very late
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Daniel, Ewa Beach

Matkusti perheen kanssa
Connected to the mall of america
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Karen B

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy access to go shopping at the mall. That’s why we stay there when we come in the cities.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Crystal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient as connected by skywalk to Mall of America. Rooms were clean, nice restaurant on site.
Yöpyi 2 yötä maaliskuussa 2024
Guest Services vastasi 19.3.2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Guest Services vastasi 19.3.2024
Thank you for staying with us. We appreciate your review. We are looking forward to seeing you again in the future!

10/10 Loistava

Drew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Access to the mall!
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

6/10 OK

Erin

Matkusti pienten lasten kanssa
The hotel in the parking ramp was not functional, and there was no signage reflecting that. So having young children with me trying to navigate where to go to get to the hotel was very frustrating.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the parking ramp and the lack of signage indicating the hotel's location. Your feedback is valuable to us, and we will address these issues to ensure a smoother and more convenient experience for our guests. We appreciate your feedback and hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.

8/10 Hyvä

ALEXANDER

Matkusti kumppanin kanssa
Hyvää: Siisteys
Staff is generally friendly and helpful. But under staffed!
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Marta

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love the convenience of being attached to Mall of America.
Yöpyi 3 yötä maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

8/10 Hyvä

Joshua

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

8/10 Hyvä

claudia

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay here was great except for one thing, when we went to the pool my kids used swim vests and once they got out they of course were dripping water when we were getting out of the door one of the staff see us and she asked me in a kind of shameful tone " ma'am ma'am you don't have plastic for the vest? I said no I don't have plastic (she was referring to plastics bags) she then said no ma'am this not good this is very bad for the carpet you don't have plastic, so I asked her if she had some plastic bags I could have and she made a annoyed face and said yes wait here, we waited she bring them and looked she was mad at me, I totally understand the carpet getting wet I'm just mad at the way she talked to me
Dan Lundin, Hotel Manager vastasi 12.3.2024
Thank you for taking the time to share your review and for choosing our hotel for your stay. I'm genuinely sorry to hear about your experience at the pool. We strive to provide a comfortable and respectful environment for our guests, and it seems like we fell short of that during your interaction with one of our staff members. Please accept my sincere apologies for any discomfort you felt. I can assure you this is not the level of service we pride ourselves on, and I have shared your feedback with the team to ensure we learn from this situation.We hope this experience does not deter you from choosing us again in the future. We would love the opportunity to make your next stay exceptional.

10/10 Loistava

Luke

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very helpful, happy and knowledgeable. The Fire Grill was quiet after a long day at The Mall of America surrounded by thousands of people. The food was some of the best I have had in a number of years. I would definitely go back and recommend to everyone I know.
Yöpyi 2 yötä maaliskuussa 2024
Dan Lundin, Hotel Manager vastasi 12.3.2024
Thank you for sharing such a positive review! I am thrilled to hear that our staff was able to assist you and make your stay more enjoyable. Your rave review of our FireLake Grill House & Cocktail Bar is greatly appreciated. Our team takes great pride in offering delectable dishes and a serene atmosphere, and it's heartening to know that we were able to provide just that.Your recommendation means the world to us. We eagerly look forward to your return and the opportunity to serve you again!

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Liked the location to shopping and resturants. Dining at the hotel was expensive.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

10/10 Loistava

Tristan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic stay! Wish the walls were not so thin, but still a great stay!
Yöpyi 4 yötä maaliskuussa 2024
Dan Lundin, Hotel Manager vastasi 12.3.2024
Thank you for sharing your positive experience at Radisson Blu Mall of America. I'm thrilled to hear that you had a fantastic stay with us!I understand your comment about the thin walls; ensuring a peaceful and comfortable stay for our guests is very important to us. I appreciate you bringing this to my attention.We look forward to welcoming you back for another great stay soon!

10/10 Loistava

Anna

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Second time staying and it was a pleasant experience!!
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

6/10 OK

Kachine

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in took longer than needed because the girl didn’t know what she was doing after 30 minutes another check in lady came in and got us checked in
Yöpyi 1 yön maaliskuussa 2024
Dan Lundin, Hotel Manager vastasi 12.3.2024
I'm truly sorry for the inconvenience you experienced during the check-in process. I understand how important it is for our guests to have a smooth and efficient check-in, and I regret that we didn't meet that expectation for you at this time.Your comments have been noted and will be used as a learning experience for our team. We continually aim to improve our services and your feedback is invaluable in this process.Thank you for bringing this to my attention. I hope that you will give us another chance to provide you with the exceptional experience that is the hallmark of our brand.

6/10 OK

Linda

Hyvää: Majoituspaikan kunto ja tilat
We had hoped there would have been a coffee shop or kiosk in the hotel. Caribou, coffee, and Starbucks were all inside the mall & didn’t open till 10am. Also we would have liked the pool temperature a little warmer. The pillows on the beds were small and kind of square very hard to get comfortable. The beds didn’t have enough blankets or a comforter. Two sheets with some sort of quilted thing in between. Not very comfortable. Was a little disappointed for what we paid to stay there. The shower was half exposed & water would get all over the bathroom when we showered. The stag was lovely but, the room was disappointing.
Yöpyi 3 yötä maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for sharing your detailed feedback with us. We apologize for any inconvenience you experienced during your stay. We understand your disappointment regarding the lack of a coffee shop or kiosk in the hotel and the limited pool temperature. Your comments about the pillows, bedding, and shower have been noted, and we will work to address these issues to improve the comfort and satisfaction of our guests. We appreciate your feedback as it helps us enhance our services. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.

10/10 Loistava

dereje

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful experience at this property.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

6/10 OK

Danielle

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As a full-time single mom who is also a full-time student, I don’t get to do fun things like this with my almost 2-year-old that often. We we’re looking forward to two things: the mall (more for me) and swimming (for her) because she absolutely loves the pool! Unfortunately, once we arrived, we found out the pool was under maintenance and was not working at all which was kind of a bummer when that was one of the main reasons we went there. Also, google chromecast wasn’t working on the tv, so that was a little tough because there wasn’t anything on for the kid to watch & renting a movie was $20. Finally, We were sleeping and at eight in the morning, housekeeping knocked on the door and before I could even stand up, they were walking in and check out isn’t until noon. I’ve never had that at a hotel before that I’ve purchased for a night. I even called down to the front desk to verify and I let them know and they were like oh yeah it’s noon, there was no apology or nothing. The bathroom and parts of the room could use some more cleaning as you could see built up dust around the ledges and toilet paper holder but otherwise, the room is an average room but has some cool artwork. But the hotel was absolutely beautiful, beautiful artwork and decor, the restaurant was delicious and it was so nice to be connected to the mall.
Yöpyi 1 yön maaliskuussa 2024
Dan Lundin, Hotel Manager vastasi 12.3.2024
Thank you for taking the time to share your experience.I'm truly sorry to hear about the issues you encountered during your stay with us. It's disheartening to learn that you didn't get to enjoy the pool due to maintenance and the disturbance from our housekeeping team in the early morning. I understand how these situations could have affected your stay, especially with a young child.I'm glad to hear that despite these issues, you found the hotel's decor and artwork to be beautiful and you enjoyed the convenience of being connected to the Mall of America. I'm also pleased that you enjoyed dining at FireLake!I sincerely apologize for any inconvenience caused and hope you give us another chance to provide you and your child with the memorable experience you both deserve.

10/10 Loistava

Donald

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great overall experience with multiple entertainment and dining nearby.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

8/10 Hyvä

Elisabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good stay. Convenient
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

4/10 Huono

jennifer

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for sharing your feedback with us. We apologize for any issues you experienced during your stay. We hope to have the opportunity to better serve you in the future.

8/10 Hyvä

Renee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Kathy, Onalaska

Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Juanita

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Doors shut so loud kept me up all night. Bathroom counter so small.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for sharing your feedback with us. We apologize for the disturbance caused by the loud doors during your stay, and we will address this issue to ensure a more peaceful environment for our guests. We also appreciate your comment about the size of the bathroom counter and will take this into consideration for future improvements. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.

10/10 Loistava

Kendall

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best place to stay if you plan on doing MOA as it’s attached right to it. Safe, convenient, nice atmosphere
Yöpyi 2 yötä maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

10/10 Loistava

April

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy parking. Convenient walk to the mall.
Yöpyi 1 yön maaliskuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

10/10 Loistava

Ryan

Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Robert, Bonney Lake

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super clean place with a fantastic location. The staff is amazing and the parking is easy to use and worth the price.
Yöpyi 4 yötä helmikuussa 2024
Guest Services vastasi 17.3.2024
Thank you for staying with us. We look forward to seeing you again!

8/10 Hyvä

Diane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and convenient for shopping.
Yöpyi 2 yötä helmikuussa 2024
Guest Services vastasi 29.2.2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again.

6/10 OK

Ginnie

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
A wolf in sheep's clothing. This was a disappointment for a property that was supposed to be a higher class. The hotel was dirty...hallways, reception areas, sitting areas, and even the room. The furniture has scratches and looks old. The biggest issue was the loitering outside the front doors. Every time we came and went, there were groups of people smoking right before walking through the doors. So unacceptable. Definitely not a 4-star hotel.
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 27.2.2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the disappointment you experienced during your visit. We take your comments seriously and will address the cleanliness issues you mentioned, as well as the concerns regarding the appearance of the furniture. Additionally, we will take steps to address the loitering outside the front doors to ensure a more pleasant and secure environment for all our guests. Your feedback is valuable to us as we strive to provide a high-quality experience for all our guests. Thank you for bringing these issues to our attention.

8/10 Hyvä

Sabra

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Great convenient location to mall of America, restaurant was GREAT, room could have been a little cleaner.
Yöpyi 2 yötä helmikuussa 2024
Guest Services vastasi 26.2.2024
We would like to thank you for taking the time to complete our online survey about your recent stay at Radisson Blu Mall of America. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for staying here and we look forward to seeing you in the future.

10/10 Loistava

Esmeralda

Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 20.3.2024
Thank you for staying with us. We are looking forward to seeing you again in the future.

10/10 Loistava

Ian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were very nice and clean
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 26.2.2024
We would like to thank you for taking the time to complete our online survey about your recent stay at Radisson Blu Mall of America. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for staying here and we look forward to seeing you in the future.

8/10 Hyvä

Alanna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Guest Services vastasi 25.2.2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Loistava

Jake

Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 20.3.2024
Thank you for staying with us. We are looking forward to seeing you again in the future.

8/10 Hyvä

Alanna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 19.2.2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again in the future!

6/10 OK

Lanie

Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 20.3.2024
Thank you for staying with us. We do apologize for any inconvenience that you have faced during your stay. We are working diligently to make sure our guest enjoys their stay.

10/10 Loistava

Shannon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The folks at the bar are friendly and the food is outstanding. Everyone on staff is always so kind. This is where I stay whenever I am in the Minneapolis area.
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 18.2.2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Loistava

Dakota

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Customer service was awesome. Everyone was wonderful to be around
Yöpyi 2 yötä helmikuussa 2024
Guest Services vastasi 18.2.2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Loistava

WENDY WIBERG

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel makes a great first impression and that holds up all the way through. The valet parking is top flight. Fast, pleasant and customer-first with the texted link to chat or order the car. My coat was forgotten in the rush to get my niece and little kids into the hotel, and when I chatted to ask if it could be dropped at the front desk was shocked to hear a knock on our 8th floor room just minutes later. We walked to the connected MOA, had dinner, and walked back easily with attached ramps for stroller access. The key-access elevator is an extra level of security from the mass mall traffic, which was a concern to my niece. They had a 5 am appointment for TSA pre-check at the airport and it was a breeze to run down, say Hi to the friendly security officer in the lobby, get a cart, load up, meet the valet with a warmed up car, and get there in 7 minutes.
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 18.2.2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

8/10 Hyvä

Angela, Hampshire

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So loud with all of the drunk people returning from their nights out at 4 this morning!!
Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 18.2.2024
Thank you for staying with us. We do apologize for the inconvenience that you had faced during your stay.

10/10 Loistava

Renee, FAIRFIELD

Yöpyi 1 yön helmikuussa 2024
Guest Services vastasi 20.3.2024
Thank you for staying with us. We are looking forward to seeing you again in the future.