Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi
Arvostelut
8,6
Loistava
Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 86 kautta 162 arvostelua" "
10–Loistava
86
Arvosana 8 - Hyvä. 54 kautta 162 arvostelua" "
8–Hyvä
54
Arvosana 6 - OK. 9 kautta 162 arvostelua" "
6–OK
9
Arvosana 4 - Huono. 8 kautta 162 arvostelua" "
4–Huono
8
Arvosana 2 - Hirveä. 5 kautta 162 arvostelua" "
2–Hirveä
5
9,0/10
Siisteys
9,0/10
Henkilökunta ja palvelu
8,6/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,0/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Mikko
12.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good hotel at quite area in Upper Hill Kenya
i spent 3 nights in this hotel and liked it very much. Hotel area was well secured and before you could enter, you had to go throu secure-point. Personnel was very, very friendly and polite. They were ready to do everything to make you enjoy hotel and its services. I took swimming pool and sauna twice. Sauna was not hot enough for Finnish taste, but it was clean and nice bonus.
Mikko
10/10 Loistava
Eugène
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Eugène
Yöpyi 2 yötä maaliskuussa 2024
10/10 Loistava
Jennifer Adjovi
Liikematkailija
16.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Jennifer Adjovi
Yöpyi 5 yötä marraskuussa 2023
Jacqueline Karaba vastasi 6.2.2024
Dear Ms Adjovi,Greetings from Mercure Nairobi. Thank you for visiting us at Mercure Hotel Nairobi Upper Hill and for your amazing review. We are so happy to hear that you enjoyed our products and services and we hope that we achieved our goal of making your stay memorable. Please let us know if we can help you with anything further and thank you for taking time out of your schedule to leave us this super kind review. We look forward to welcoming you again soon and making your experience at Mercure Hotel one you will remember forever.
10/10 Loistava
Silvia
Matkusti ryhmän kanssa
4.9.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast!
Delicious breakfast and dinner buffets offered at the main restaurant.
Rooms were spacious, very clean, and comfortable.
Silvia
Yöpyi 2 yötä elokuussa 2023
Jacqueline Karaba vastasi 7.9.2023
Dear Silvia,Thank you choosing Mercure Nairobi Upperhill as your preferred Hotel. We very much appreciate your comments regarding your stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
FUMITO
19.5.2023
FUMITO
Yöpyi 4 yötä toukokuussa 2023
Gerard Moutou vastasi 29.5.2023
Dear Fumito, Greetings from Mercure Nairobi. Thank you for visiting us at Mercure Hotel Nairobi Upper Hill and for your amazing review. We are so happy to hear that you enjoyed our products and services and we hope that we achieved our goal of making your stay memorable. Please let us know if we can help you with anything further and thank you for taking time out of your schedule to leave us this super kind review. We look forward to welcoming you again soon and making your experience at Mercure Hotel one you will remember forever. Best regards, Gerard Moutou, General Manager Mercure & Pullman Hotels Nairobi Upper Hill.
10/10 Loistava
Silviu
5.4.2023
Silviu
Yöpyi 4 yötä maaliskuussa 2023
Gerard Moutou vastasi 11.4.2023
Dear Silviu, Thank you so much for visiting us at Mercure Hotel Nairobi Upper Hill and for your feedback and amazing review. We look forward to welcoming you again soon and making your experience at Mercure Hotel one you will remember forever. Best regards, Gerard Moutou, General Manager Mercure & Pullman Hotels Nairobi Upper Hill
10/10 Loistava
BRUCE
24.2.2023
BRUCE
Yöpyi 5 yötä helmikuussa 2023
Gerard Moutou vastasi 22.3.2023
Dear Bruce, Thank you so much for visiting us at Mercure Hotel Nairobi Upper Hill and for your feedback and amazing review. We look forward to welcoming you again soon and making your experience at Mercure Hotel one you will remember forever. Best regards, Gerard Moutou, General Manager Mercure & Pullman Hotels Nairobi Upper Hill
8/10 Hyvä
EDWARD
Liikematkailija
30.7.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenience for business
EDWARD
Yöpyi 2 yötä heinäkuussa 2022
Jacqueline Karaba vastasi 15.8.2023
Dear Edward,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Hyvä
Kyss
Matkusti perheen kanssa
24.7.2022
Hyvää: Siisteys ja henkilökunta ja palvelu
Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Kyss
Yöpyi 3 yötä heinäkuussa 2022
Jacqueline Karaba vastasi 15.8.2023
Dear Kyss,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have since shared your compliments to EdwardThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Hyvä
Perry
Matkusti perheen kanssa
9.7.2022
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Great service, hard beds
Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Perry
Yöpyi 2 yötä heinäkuussa 2022
10/10 Loistava
ALVIN
23.6.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ALVIN
Yöpyi 2 yötä kesäkuussa 2022
Jacqueline Karaba vastasi 15.8.2023
Dear Alvin,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
4/10 Huono
Ranjit
Liikematkailija
20.6.2022
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not to the Crown Plaza level expected
Old
Hotel and needs some serious renovation
Ranjit
Yöpyi 3 yötä kesäkuussa 2022
10/10 Loistava
Tarkistettu asiakas
Liikematkailija
25.9.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä syyskuussa 2021
CP Nairobi Team vastasi 6.11.2021
Dear Guest,
Thank you for your review. We hope to see you again.
10/10 Loistava
Michael G
12.8.2021
Michael G
Yöpyi 1 yön elokuussa 2021
10/10 Loistava
ANTONIO
Liikematkailija
4.2.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
ANTONIO
Yöpyi 8 yötä tammikuussa 2021
Ali vastasi 26.2.2021
Dear Antonio,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.
We hope you will visit us again.
Sincerely,
Ali Akbarali
Managing Director
8/10 Hyvä
Chris
Liikematkailija
30.1.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Chris
Yöpyi 8 yötä tammikuussa 2021
Ali vastasi 26.2.2021
Dear Chris,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again.
Sincerely,
Ali Akbarali
Managing Director
4/10 Huono
Harvey
Matkusti perheen kanssa
7.12.2020
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys
Not a Happy Stay
Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Harvey
Yöpyi 2 yötä joulukuussa 2020
10/10 Loistava
Harvey
Matkusti ryhmän kanssa
24.11.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommended
Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Harvey
Yöpyi 2 yötä marraskuussa 2020
10/10 Loistava
xavier
30.10.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
xavier
Yöpyi 1 yön lokakuussa 2020
CP Nairobi Team vastasi 5.11.2020
Dear Xavier,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
CP Nairobi Team
10/10 Loistava
Abdulkadir
Liikematkailija
18.8.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great people very friendly
Abdulkadir
Yöpyi 3 yötä elokuussa 2020
CP Nairobi Team vastasi 28.8.2020
Dear Abdulkadir,
Thank you for your feedback and for choosing to stay with us.
We are happy to read that the staff were very friendly. We strive to ensure that all our guest have a memorable experience during their stay with us.
Thank you again for your feedback and we do hope to see you soon.
Regards,
CP Nairobi Team.
10/10 Loistava
Tracy
9.3.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tracy
Yöpyi 2 yötä maaliskuussa 2020
2/10 Hirveä
Tarkistettu asiakas
13.1.2020
Huonoa: Siisteys ja henkilökunta ja palvelu
I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Tarkistettu asiakas
Yöpyi 1 yön tammikuussa 2020
Jacqueline Karaba vastasi 15.8.2023
Dear Guest,Much apologies for the service gap you experienced. We hope to host you back and make your stay memorable.Kind Regards
8/10 Hyvä
Tarkistettu asiakas
13.1.2020
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 3 yötä tammikuussa 2020
Jacqueline Karaba vastasi 15.8.2023
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
Tarkistettu asiakas
Matkusti pienten lasten kanssa
6.1.2020
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel y sus instalaciones están bien cuidadas, el restaurante muy bueno
Tarkistettu asiakas
Yöpyi 1 yön tammikuussa 2020
8/10 Hyvä
Tarkistettu asiakas
31.10.2019
Tarkistettu asiakas
Yöpyi 1 yön lokakuussa 2019
Jacqueline Karaba vastasi 15.8.2023
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Hyvä
PETER
21.10.2019
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Club lounge in Nairobi - staffer most miserable
Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
PETER
Yöpyi 1 yön lokakuussa 2019
6/10 OK
Michael
11.7.2019
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Nairobi stay - July 2019
The bed was sagging and the TV channels were cutting off
Michael
Yöpyi 1 yön heinäkuussa 2019
8/10 Hyvä
KIT CHI
9.7.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
KIT CHI
Yöpyi 5 yötä heinäkuussa 2019
10/10 Loistava
Thomas
25.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thomas
Yöpyi 2 yötä maaliskuussa 2019
4/10 Huono
CN
25.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Air condition not working in my room. Planned for a isolated weekend
CN
Yöpyi 2 yötä maaliskuussa 2019
Jacqueline Karaba vastasi 15.8.2023
Dear CN,Thank you for choosing Mercure Nairobi upper hill, we are delighted to have hosted. Our sincerest apologies for the service gap that you experienced during your stay.We have since fixed the AC and the team have been retrained to ensure room that are sold to guest are in good condition and ready for for them.Kind Regards
10/10 Loistava
Tarkistettu asiakas
21.2.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 1 yön helmikuussa 2019
Jacqueline Karaba vastasi 15.8.2023
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
Doreen
10.1.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Hotel with a great staff
We have enjoyed our stay at the Crown Plaza Nairobi. The staff was tremendous and the service provided incredible. I would recommend this hotel to anyone
Doreen
Yöpyi 2 yötä joulukuussa 2018
8/10 Hyvä
Barbro
1.1.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bra hotell med bra service
Bra hotell med bra service men man känner sig lite instängd då man inte kan gå utanför hotellet. Är nog likadant för många hotell i Nairobi. Mycket fint gym.
Barbro
Yöpyi 3 yötä joulukuussa 2018
8/10 Hyvä
Ramon
27.12.2018
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel un poco antiguo. Habitación poco espaciosa. Personal muy amable y atento
Ramon
Yöpyi 1 yön joulukuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Ramon,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive the concerns raised. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be memorableKind Regards,
10/10 Loistava
Tracey, Vancouver canada
16.9.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beds hard. Buffer only a 5 out of 10. Staff are very good.
Tracey
Yöpyi 1 yön syyskuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Tracey,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive your concern regarding the buffet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be memorableKind Regards,
10/10 Loistava
Tarkistettu asiakas
3.9.2018
Great experience
Everything great, the room was a tab small considering the price, but we spent the days outside. Great staff, very professional and courteous. breakfast was outstanding.
Tarkistettu asiakas
Yöpyi 7 yötä kesäkuussa 2018
4/10 Huono
Mazen, Doha
28.8.2018
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
cockroaches in the room. I addressed it with duty manager and he simply apologized!
Mazen
Yöpyi 1 yön elokuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Mazen,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we hope that make your next stay memorableKind Regards,
6/10 OK
Gv, Seattle, WA
26.8.2018
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good room, quick check in, good service - However the bathroom was smelly/moldy.
Gv
Yöpyi 1 yön elokuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear GV,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
Gary
26.8.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love this place so much will be back soon...some of the nicest ppl ever that work there.. best gym staff also
Gary
Yöpyi 1 yön elokuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Gary,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Hyvä
Dean
15.8.2018
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Pleasant hotel
It was ok but really quite expensive for what it was and don’t forget breakfast is not included
I made the mistake of having a yogurt and a coffee for 30 usd
Dean
Yöpyi 2 yötä elokuussa 2018
10/10 Loistava
Gv, Redmond wa
12.8.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gv
Yöpyi 1 yön elokuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear GV,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
Tarkistettu asiakas
10.8.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay!
It was a great stay. Very friendly staff, and a very nice restaurant.
Tarkistettu asiakas
Yöpyi 1 yön heinäkuussa 2018
8/10 Hyvä
Jessamyn
31.7.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everyone was super friendly and helpful!
Jessamyn
Yöpyi 1 yön heinäkuussa 2018
10/10 Loistava
steve
17.7.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Brilliant, friendly staff!
I use this hotel a lot and keep coming back principally because the Staff are excellent.
steve
Yöpyi 1 yön heinäkuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Steve,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Hyvä
Gregory
19.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A comfortable stay in Nairobi
What makes the Crown Plaza in Nairobi so good is the staff. They're incredibly friendly, and endeavor to be as helpful as they can.
Gregory
Yöpyi 6 yötä toukokuussa 2018
10/10 Loistava
Tarkistettu asiakas
17.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent!
The staff are exceptionally helpful. Thank you once again. Gym is very good but food is pricey.
Tarkistettu asiakas
Yöpyi 1 yön toukokuussa 2018
Jacqueline Karaba vastasi 15.8.2023
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Nairobi Upper Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
10/10 Loistava
Karl-Erik
11.5.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A hotel that you would love to come back to.
The hotel felt like a 5 star hotel. The staff was very friendly and helpful always with a smile. The room had lots of space and invluded all that was needed. The breakfast did not leave you hungry, rather the opposit in a healthy Way. Nothing seemed inpossible as the staff always helped out.
Karl-Erik
10/10 Loistava
Edward
29.4.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Crown will crown your stay!
Excellent hotel and worth the value for money compared to other local hotels. I had an issue with my booking with Hotels.com and explained to hotel management Mr. Edward and Ms.Perez, Mr. Edward was very helpful in resolving the matter and expressed the unfortunate situation with kindness and gratitude and made me feel comfortable about the situation.The food was great and the entire environment make you feel so relaxed.
Edward
8/10 Hyvä
Nicolas
15.4.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nicolas
10/10 Loistava
Katrina
27.3.2018
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus