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Arvostelut: Fairview Hotel

4 out of 5
Fairview Hotel
Bishop Road, Nairobi

Arvostelut

9,4

Poikkeuksellinen

Arvosana 10 - Loistava. 282 kautta 396 arvostelua" "
Arvosana 8 - Hyvä. 92 kautta 396 arvostelua" "
Arvosana 6 - OK. 18 kautta 396 arvostelua" "
Arvosana 4 - Huono. 2 kautta 396 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 396 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Petra Yli-Kovero

Yöpyi 5 yötä maaliskuussa 2020

10/10 Loistava

Lotte

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fairview Hotel is echt een groen paradijs midden in de stad! Het personeel is heel vriendelijk en de sfeer is zo rustgevend. Heel fijn dat het restaurant 24 uur per dag open is. Het eten was er heerlijk. Ook het zwembad en de kamer waren super. We hebben een nacht bij aankomst in Kenia hier geslapen en vonden het zo fijn dat we de laatste dag van de vakantie nog een nacht hebben geboekt.
Yöpyi 1 yön tammikuussa 2024
FHL vastasi 26.1.2024
Dear LotteThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 Loistava

Martin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
FHL vastasi 20.1.2024
Dear MartinThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 Loistava

Rick

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel
A wonderful hotel with great staff. I’ve been staying here on trips to Kenya for 20 years.
Yöpyi 1 yön tammikuussa 2024
FHL vastasi 20.1.2024
Dear RickThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 Loistava

Jeffrey, Falls Church

Yöpyi 1 yön joulukuussa 2023
FHL vastasi 20.1.2024
Dear Jeffrey,Thank you for staying with us and for rating us so highly. We look forward to welcoming you back to the Fairview soon.

10/10 Loistava

Jeffrey, Falls Church

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
FHL vastasi 24.12.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Rodney

Yöpyi 3 yötä joulukuussa 2023
Fairview Hotel vastasi 8.1.2024
Dear RodneyThank you for staying with us and for rating us so highly.We look forward to welcome you back to the Fairview.

8/10 Hyvä

Heidi

Yöpyi 7 yötä joulukuussa 2023
Fairview Hotel Management. vastasi 15.12.2023
Dear Heidi Thank you for staying with us and for the compliments received. We look forward to be of service once again in the near future.

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice Nairobi Oasis
My Fairview Hotel stay was excellent. The hotel room itself was somewhat basic but plenty adequate and clean. It's a good tradeoff for the beautiful garden grounds and multiple spaces to sit and meet or enjoy the day. The staff was very pleasant and helpful. The breakfast was very good. One small point that can be remedied - ordering food at night poolside was a mixed bag. One night is was good and another night very slow with inaccurate food orders received. All in all, I would stay again without hesitation.
Yöpyi 3 yötä joulukuussa 2023
Fairview Hotel Management. vastasi 15.12.2023
Dear JohnThank you for staying with us and for the compliments received. Your feedback on our service at the pwani pool restaurant was well received and has been discussed with our food and beverage Manager. We look forward to be of service once again in the near future.

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very relaxing and refreshing stay. Grounds and hotel were beautiful and an oasis in the midst of Nairobi
Yöpyi 2 yötä marraskuussa 2023
FHL vastasi 5.12.2023
Dear John Thank you for rating us so high. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards Fairview Management.

10/10 Loistava

Granville

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä marraskuussa 2023
FHL vastasi 17.11.2023
Dear GranvilleThank you for rating us so high. We are glad you enjoyed your stay with us and look forward to welcoming you back you back soon.Kind regardsFairview Management.

10/10 Loistava

Elaine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The gardens were beautiful and the food was delicious. The staff was extremely helpful. The Fairview is a wonderful alternative to the institutional like chain hotels.
Yöpyi 4 yötä lokakuussa 2023
FHL vastasi 22.10.2023
Dear ElaineThank you for staying with us and for the compliments received. We look forward to be of service once again in the near future.

8/10 Hyvä

Daniel

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Beautiful grounds, gardens, sitting areas and restaurants. Historic property. Room was very basic, old and with no charging ports.
Yöpyi 1 yön lokakuussa 2023
FHL vastasi 22.10.2023
Dear DanielThank you for staying with us and for the compliments received. Your comment on our rooms was well received and has been discussed by the management. We look forward to be of service once again in the near future.

10/10 Loistava

Louis

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
Lovely place and setting. Great staff. Can get a bit noisey if you have a room just up the stairs from reception
Yöpyi 1 yön syyskuussa 2023
Fairview Hotel vastasi 25.9.2023
Dear LouisThank you so much for your positive review. We have added notes to your profile and shall allocate a room away from reception on your next visit.We look forward to be of service once again in the near future.

10/10 Loistava

Gary

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We've been staying at the Fairview for 25 years. Even with new owners, the facilities continue to be excellent. The staff is mostly new. We knew the old staff, and, of course, you appreciate people you know and like. Two considerations for management: 1. The Fairview is becoming less a warm and personal place to stay and more a commercial, corporate facility. That's a minus. It's the difference between, "Good morning, Mr. Schmidt, how was your sleep." and "What can I do for your sir?" 2. The prices are becoming much too high. Even the breakfast, always included in the room rate, is now an additional $25. That's outrageous, the meal just isn't that good. Climbing rates for rooms and meals might be reasons we look elsewhere when we visit Nairobi. Pity, we've enjoyed the Fairview for more than two decades.
Yöpyi 2 yötä syyskuussa 2023
Fairview Hotel vastasi 25.9.2023
Dear GaryThank you for sharing your review following your recent stay at the Fairview Hotel.Your feedback on the prices and staffing is well received.We look forward to welcome you back to the Fairview Hotel soon.

10/10 Loistava

Jill

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä syyskuussa 2023
Fairview Hotel vastasi 25.9.2023
Dear JillThank you for staying with us and for rating us highly.We look forward to be of service once again in the near future.

10/10 Loistava

Louis

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Fairview Hotel vastasi 25.9.2023
Dear LouisThank you for staying with us and for rating us highly.We look forward to be of service once again in the near future.

10/10 Loistava

Jacqueline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel and staff
Yöpyi 1 yön elokuussa 2023
FHL vastasi 28.8.2023
Dear JacquelineThank you for staying with us and for the compliments received.We look forward to be of service once again in the near future.

10/10 Loistava

Cyril

Yöpyi 1 yön elokuussa 2023
Fairview Hotel vastasi 14.8.2023
Dear CyrilThank you for staying with us and for the compliments received.We look forward to be of service once again in the near future.

10/10 Loistava

Kendall D

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Garden
Yöpyi 3 yötä heinäkuussa 2023
FHL vastasi 3.8.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Rachele

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel in Nairobi
Lovely property with beautiful grounds and a great pool (although I didn’t get to swim; it was too cool the day I was there). Friendly, helpful staff. Great breakfast buffet with many choices. Room was clean but not as attractive as the rest of the hotel. Tight security. Like many other hotels in Nairobi, the hotel is gated and watched by armed guards. Luggage is screened as you enter the property.
Yöpyi 1 yön heinäkuussa 2023
FHL vastasi 20.7.2023
Dear RacheleThank you for staying with us. We appreciate your feedback!

10/10 Loistava

Soilla

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The environment is so serene, staff are friendly, rooms are spacious and very clean. We loved our stay there very much. Would highly recommend.
Yöpyi 3 yötä heinäkuussa 2023
Fairview Hotel vastasi 15.7.2023
Dear SoillaThank you for recently staying with us and for the positive review.We look forward to be of service once again in the near future.

10/10 Loistava

Rikke Egelund

Yöpyi 1 yön heinäkuussa 2023
FHL vastasi 3.8.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

M.

Yöpyi 2 yötä kesäkuussa 2023
Fairview Hotel vastasi 21.6.2023
Dear MThank you for staying with us and for rating us so highly.We look forward to welcome you back to the Fairview Hotel once again in the near future.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The place to be in Nairobi
A lovely heritage hotel in a quiet section of town. Great vibe, excellent service, extensive breakfast buffet, large swimming pool,....
Yöpyi 2 yötä kesäkuussa 2023
Fairview Hotel vastasi 13.6.2023
Dear DavidThank you for staying with us and for the compliments received.We are glad that you enjoyed your stay at the Fairview Hotel. We look forward to welcome you back soon.

10/10 Loistava

Shamshil, Charlottetown

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property, centrally located. Staff are very helpful and courteous. Food selection is great, and they have a few restaurants within the property. The pool and also the garden area is quite nice to relax and have a meal or a drink. I’d certainly go back.
Yöpyi 2 yötä kesäkuussa 2023
Fairview Hotel vastasi 9.6.2023
Dear ShamshilThank you for staying with us and for the positive feedback.We are glad that you enjoyed your stay and look forward to welcome you back.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A lovely hotel. A comfortable oasis.
Yöpyi 2 yötä kesäkuussa 2023
Fairview Hotel vastasi 9.6.2023
Dear DavidThank you for staying with us and for the positive review.We look forward to welcome you back soon.

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel, the staff and the food were amazing. My wife and I were attending a wedding and this was the first time in Kenya. This hotel became our home away from home. They made us feel very welcome and appreciated. The food and service was fabulous. I only wish they could transport this hotel to the US. We highly recommend this hotel. You will not regret the stay.
Yöpyi 7 yötä toukokuussa 2023
FHL vastasi 7.6.2023
Dear Richard,Thanks for staying with us. We appreciate your feedback and look forward to welcoming back soon.

10/10 Loistava

PATRICIA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fairview's gardens are a welcome retreat, calming, picturesque. Overall the staff were attentive and aimed to please. The restaurant staff (pool-side) were great in their recommendations. Points of improvement: More attention to be paid at checkin to status of guests. I booked Fairview especially because of the VIP (Expedia) status it afforded me. At checkin, they checked only for IHG staus, and I was booked into a small room on the backside of the hotel, overlooking a rooftop. When I notified the front desk, they immediately sought to rectify the problem, and I was upgraded to the poolside room. Also, using the rather efficient room service ordering (via whatsapp) I ordered a light meal (soup, naan, water). It was after 2100. After an hour of waiting, I checked and was told that the staff had "left, and had forgotten." While the staff member with whom I spoke offered to rectify the oversight, it was too late for me. Upon checkout, the managerial staff apologized profusely and offered to comepnsate at a future stay. I would stay at Fairview again. The location was perfect; I felt safe; the menu variety was great; the room was clean and quiet.
Yöpyi 3 yötä maaliskuussa 2023
Linda Achieng - Fairview Hotel vastasi 7.4.2023
Dear PatriciaThank you for choosing the Fairview Hotel and for taking the time to provide feedback about your experience at the Fairview.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We look forward to be of service once again in the near future.

10/10 Loistava

Guido

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Charming
Yöpyi 8 yötä maaliskuussa 2023
Linda vastasi 27.3.2023
Dear GuidoThank you so much for your positive feedback.We look forward to welcome you back soon.

6/10 OK

layo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice relaxed setting around the hotel and areas.Complete shut of noises from a busy Nairobi surrounding the hotel.
Yöpyi 3 yötä maaliskuussa 2023
Linda vastasi 13.3.2023
Dear LayoThank you for staying with us and for positive feedback.We look forward to welcome you back soon.

10/10 Loistava

Meghan

Yöpyi 2 yötä maaliskuussa 2023
Fairview Hotel vastasi 12.3.2023
Dear MeghanThank you so much for staying with us and for the positive feedback.We look forward to welcome you back soon.

6/10 OK

Karin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Different areas for relaxing. Excellent and friendly staff.
Yöpyi 1 yön maaliskuussa 2023
FHL vastasi 7.3.2023
Dear Karin,Thank you so much for your positive feedback.It is always a pleasure accommodating you at the Fairview. We look foward to welcoming you back soon.

10/10 Loistava

otieno, Long Beach

Yöpyi 2 yötä helmikuussa 2023
FHL vastasi 15.3.2023
Dear OtienoThank you so much for your positive feedback. It is always a pleasure accommodating you at the Fairview. We look forward to welcoming you back soon.

10/10 Loistava

Lisbet

Yöpyi 2 yötä helmikuussa 2023
Fairview Hotel vastasi 20.2.2023
Dear LisbetThank you so much for your positive review.We are glad that you enjoyed your stay at the Fairview Hotel. We look forward to welcome you back.RegardsLinda AchiengFairview Hotel

10/10 Loistava

william

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful gardens! Such an oasis in Nairobi.
Yöpyi 8 yötä tammikuussa 2023
FHL vastasi 9.2.2023
Dear williamThank you for staying with us and for the compliments received. We look forward to welcoming you back soon. Kind regards Management

10/10 Loistava

Alexander

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Attentive and friendly staff with great surroundings
FHL vastasi 15.1.2023
Dear AlexanderThank you so much for your positive feedback. It is always a pleasure accommodating you at the Fairview. Please enjoy the rest of the stay.

10/10 Loistava

Mirza

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing
Yöpyi 2 yötä joulukuussa 2022
Fairview Hotel vastasi 22.12.2022
Dear MirzaThank you for your positive feedback. We look forward to welcome you back soon.

10/10 Loistava

Lajos

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2022
Fairview Hotel vastasi 25.11.2022
Dear Mr. LajosThank you so much for your feedback.We look forward to welcome you back soon.

8/10 Hyvä

Colleen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I love teh Fairviw adn have nothing but good to say but there are a few things that could do with refreshing - bed and pillows, hair dryer
Yöpyi 1 yön marraskuussa 2022
FHL vastasi 17.11.2022
Dear Mr. Colleen. Thank you for staying with us and for the compliment. Your observation on our room amenities is well received. We look forward to welcome you back soon. Kind regards Management.

10/10 Loistava

Dale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The friendliness and responsiveness of the staff was terrific. And the grounds are absolutely stunning.
Yöpyi 2 yötä lokakuussa 2022
Linda vastasi 31.10.2022
Dear DaleThank you so much for your positive feedback.It was a pleasure accommodating you at the Fairview. We look forward to welcome you back soon!

8/10 Hyvä

Sanum

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely property and a comfortable stay. Restaurant options were a bit limiting if staying for a longer period of time.
Yöpyi 5 yötä lokakuussa 2022
Linda vastasi 22.10.2022
Dear SanumThank you for your review. We are glad that you enjoyed your stay with us.Your feedback on our Restaurant options is noted. We are currently in the process of reviewing our restaurant offering to cater for our guests' diverse requirements.

10/10 Loistava

Christina

Yöpyi 2 yötä syyskuussa 2022

10/10 Loistava

Harriet

Yöpyi 4 yötä syyskuussa 2022

10/10 Loistava

Alice

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bel hotel
Très bel hotel avec un joli jardin et espace petit déjeuner/diner agréable. Le service et l'accueil est super.
Yöpyi 2 yötä heinäkuussa 2022
Fairview Hotel vastasi 22.8.2022
Dear AliceThanks you so much for your positive review. We are glad that you enjoyed your stay.We look forward to welcome you back soon.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Brilliant stay, really beautiful hotel and all staff are so helpful and friendly.
Yöpyi 3 yötä elokuussa 2022
Fairview Hotel vastasi 22.8.2022
Dear GuestThank you so much for your positive review. We are glad that you enjoyed your stay.We look forward to welcome you back soon.

10/10 Loistava

May

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Oasis
The grounds are spectacular. Very serene. The staff is very welcoming. An oasis in the heart of Nairobi. Would definitely return
Yöpyi 3 yötä elokuussa 2022
FHL vastasi 28.11.2022
Thank you very much. We look forward to welcome you back soon.

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic hotel. Staff are wonderful.
Yöpyi 4 yötä heinäkuussa 2022
Fairview Hotel vastasi 18.8.2022
Thank you very much. We look forward to welcome you back soon.

10/10 Loistava

Kadee-Ann

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was amazing!
Yöpyi 1 yön toukokuussa 2022
FHL vastasi 22.6.2022
Dear Kadee-Ann Thank you for staying with us and for the compliments received. We are glad you enjoyed your stay and look forward to welcome you back soon. Kind regards Management

10/10 Loistava

Glen

Liikematkailija
Hyvää: Siisteys
As expected great service with helpful staff
Yöpyi 2 yötä toukokuussa 2022
FHL vastasi 22.6.2022
Dear Glen Thank you for staying with us and for the compliments received. We are glad you enjoyed your stay and look forward to welcome you back soon. Kind regards Management