Aula

Arvostelut: Sankara Nairobi, Autograph Collection

5 out of 5
Sankara Nairobi, Autograph Collection
5 Woodvale Grove, Westlands, Nairobi

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 172 kautta 282 arvostelua" "
Arvosana 8 - Hyvä. 81 kautta 282 arvostelua" "
Arvosana 6 - OK. 14 kautta 282 arvostelua" "
Arvosana 4 - Huono. 8 kautta 282 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 282 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sammy, Smyrna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleasant staff and many transportation options available on a 24 hour basis.
Yöpyi 7 yötä maaliskuussa 2024
Resv vastasi 28.3.2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.

8/10 Hyvä

James, Dulwich

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sankara is a good hotel. Staff are excellent. Well located within the Westland’s area.
Yöpyi 3 yötä maaliskuussa 2024
Resv vastasi 28.3.2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.

10/10 Loistava

Dominique

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service was really nice and security here made you feel safe. The rooms were smaller than I hoped for- we stayed here for the first few days of our trip and then went to movenpick for the last few days. Their rooms were bigger and spacious but the service was better here - it was still good but I felt at sankara they were just always ready to go above and beyond.
Yöpyi 3 yötä tammikuussa 2024
Sankara Team vastasi 13.2.2024
Dear Dominique,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.

10/10 Loistava

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As always the staff were fantastic. Always make you feel so welcome. Excellent food as well.
Yöpyi 4 yötä tammikuussa 2024
Sankara Team vastasi 4.2.2024
Dear Philip,Greetings and thank you for choosing to stay with us.We are happy to hear that had a memorable stay with us.

10/10 Loistava

Vazha

Yöpyi 2 yötä marraskuussa 2023
Sankara Team vastasi 18.12.2023
Dear Vazha,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.

10/10 Loistava

Zulfikar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the staff. Very helpful and friendly
Yöpyi 5 yötä marraskuussa 2023
Sankara Team vastasi 5.12.2023
Dear Zulfikar,We thank you for the granting us the opportunity to host you and we are very humbled by you kind remarks. We shall endeavor to provide exceptional service to all our guests as per our mission.Looking forward to hosting you again in the near future. Kindly tell a friend about us!

10/10 Loistava

Zulfikar

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are friendly and ready to assist. Had an amazing experience having breakfast
Yöpyi 1 yön marraskuussa 2023
Sankara Team vastasi 22.11.2023
Dear Zulfikar,We are honored by you kind words which are amotivation to the team and are equally humbled that you took part of your precious time to share your feedback with us.We do look forward to hosting you again soon and to hopefully ensuring that your experience is even more memorable.

6/10 OK

Lee

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Small room and the bedroom was broken my entire stay.
Yöpyi 4 yötä marraskuussa 2023
Sankara Team vastasi 22.11.2023
Dear Lee,Thank you for taking time to share your valuable feedback with us. Kindly accept our sincere apologies for falling short of your expectation. We have taken note of the areas of concern and shall endeavor to change what we can, like look into the bedroom and find out what is broken and have it fixed. It is however regrettable that we did not have the opportunity to make it up to you while you were still here. Hopefully you will give us the opportunity to do so in the future.Once again our sincere apologies for the unfortunate experience.

6/10 OK

Michele

Liikematkailija
Breakfast $45 pp
Yöpyi 2 yötä syyskuussa 2023
Sankara Team vastasi 11.9.2023
Dear Michele,Thank you for staying with us and more importantly for taking time to share your feedback. Kindly note that our breakfast is USD 32 dollars per person and is charged at KES 4500 at the prevailing billing rate. Should your require more information or further clarification on the same, we are happy to do so.

10/10 Loistava

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The
Yöpyi 4 yötä elokuussa 2023

10/10 Loistava

Michelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Spectacular Sankara!
Beautiful clean property with very kind and attentive staff. Nice rooms with comfy beds and rooftop restaurant has excellent food. The mall with a Carrefour is a 5-minute walk from the hotel. Our drivers employed by the hotel are excellent, informative and friendly. Will absolutely stay here again!
Yöpyi 3 yötä elokuussa 2023
Sankara Team vastasi 11.9.2023
Dear Michelle,Thank you for choosing to stay with us and for your wonderful feedback. we shall share the same with the team for motivation.Looking forward to welcoming you back soon.

10/10 Loistava

david

Yöpyi 1 yön heinäkuussa 2023
Sankara Team vastasi 4.7.2023
Dear David,Thank you for taking time to rate us. We do appreciate the excellent score!Looking forward to hosting you again soon!

10/10 Loistava

Gladys, Little Elm

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property is clean, well maintained and staff is friendly and professional. I can’t wait to come back here!
Yöpyi 2 yötä kesäkuussa 2023
Sankara Team vastasi 3.7.2023
Dear Gladys,We are truly humbled that you chose to stay with us and more so for the positive feedback.We look forward to welcoming you back in the near future!

10/10 Loistava

Hadi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent staff - a great asset to the hotel. Good location in Westlands near Sarit Shopping mall. Highly recommended.
Yöpyi 4 yötä toukokuussa 2023
Sankara Team vastasi 8.5.2023
Dear Hadi,Thank you for taking time to share your feedback and we are delighted to know that you enjoyed you stay with us. Looking forward to hosting you again in the near future.

10/10 Loistava

Zakir

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Sankara Team vastasi 8.5.2023
Dear Zakir,We are truly honored by your rating and are delighted to know that your stay was a memorable one. Looking forward to welcoming you back in the near future.

10/10 Loistava

Mahmoud

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff are excellent. Warm and welcoming as well as always willing to help
Yöpyi 2 yötä huhtikuussa 2023
Sankara Nairobi vastasi 28.4.2023
Dear Mahmoud,Greetings and thank you for choosing to stay with us and we are happy to hear that it was a memorable stay.We look forward to hosting you back with us in the future.

8/10 Hyvä

Sophia

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff arr very welcoming, helpful and professional.
Yöpyi 10 yötä huhtikuussa 2023
Sankara Nairobi vastasi 28.4.2023
Dear Sophia,Greetings and we thank you for choosing to stay with us and we are happy to know you had a memorable stay with us.We look forward to hosting you back with us in the future.

10/10 Loistava

Omar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2023
Sankara Team vastasi 8.5.2023
Thank you Omar for honoring us with your rating, we delighted and humbled as it serves as motivation to even do better. Looking forward to yet another visit!

10/10 Loistava

Kathleen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the breakfast! The staff everywhere in the hotel were wonderful.
Yöpyi 9 yötä helmikuussa 2023
Sankara Nairobi vastasi 10.3.2023
Dear Kathleen,Greetings and thank you for choosing to stay with us and we are happy that you enjoyed your stay with us and we shall let our chef know.Once again thank you for choosing to stay with us.

10/10 Loistava

JOSEPH, Las Vegas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service was wonderful, the management is very very profession and I highly commend Ms JOAN WAVALA, the guest Services Manager for her management style and everything she did for us to enjoy our stay at he Sankara. This was our third stay in Sankara within 1 year and we hope to come back again in July 2023. The only draw back is that the hotel has no SPA/Massage Parlor which a hotel of Sankara's Caliber should have. Second note is that refrigerators should be available in every room.
Yöpyi 2 yötä tammikuussa 2023

2/10 Hirveä

Matthieu

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nul
Aucune flexibilité auprès du service de réservation. Quel dommage !
Yöpyi 2 yötä lokakuussa 2022
Sankara Team vastasi 24.10.2022
Dear Matthieu,Thank you for taking time to share your feedback. We have reviewed your communication and note that you were offered a chance to amend your booking despite it being a non refundable and only changeable one time only, 14days prior to arrival. As a hotel we are always willing to be flexible whenever possible as our aim is to ensure that our guest expectations are met and exceeded, we however regret that we did not get the chance to as we did not hear back from you.

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay at the Sankara Nairobi was excellent. The accommodatand, the staff/service was quite nice, beyond expectations and an oasis even among many European and US hotels where I have stayed. Our stay at the property was a respit from our business activities throughout Nairobi. Thank you for the genuinely pleasurable experience.
Yöpyi 4 yötä heinäkuussa 2022
Sankara Team vastasi 20.7.2022
Dear Chris, We are truly humbled that you took you precious time to share your feedback. The fact that you enjoyed your stay with us only makes us even more humbled and delighted to have had the chance to ensure your stay is memorable. This has been shared with all hotel employees for motivation. Looking forward to welcoming you again in the near future.

10/10 Loistava

Maruan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä kesäkuussa 2022
Sankara Team vastasi 20.7.2022
Dear Maruan, Thank for the chance to host you and for taking time to rate us a 10 out of 10, we are indeed humbled and grateful. Looking forward to hosting you again in the near future and to making your stay Exactly Like Nothing Else.

10/10 Loistava

Agnes

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Simply amazing hotel with incredible staff. In addition, superior safety practices. Cannot recommend enough!
Yöpyi 7 yötä kesäkuussa 2022
Sankara Team vastasi 28.6.2022
Dear Agnes, Thank you for according us the chance to host you and for taking time to share our feedback. We are truly humbled by your kind sentiments which shall be shared with the team. Looking forward to hosting you again in the near future.

8/10 Hyvä

Hannah

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2022
Sankara Team vastasi 24.5.2022
Dear Hannah, We are humbled by the chance to host you and thank you for taking time to rate us.

10/10 Loistava

Robert

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely the best hotel in Nairobi, I would highly recommend it, our room was pristine, the steak restaurant was fantastic and breakfast buffet was delicious. For sure we will come back and it is ideally located as well.
Yöpyi 2 yötä joulukuussa 2021
Sankara Nairobi vastasi 16.6.2022
Greeting form Sankara autograph collection and thank you for choosing to stay with us.We are happy that you enjoyed your stay with us and we were able to make your stay memorable.

2/10 Hirveä

Esther

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My second time .. This hotel needs a lot of improvement from service to the property Hostile feeling when staff make you feel unwelcome.. chef/waiters don’t know their own menu 🙇‍♀️ I stayed in Marriot hotel and this has no Marriot standards neither 3/4/5 star standards It’s in great location in Westland though Solomon is always best host (he’s gem ) The rest need work and upgrade
Yöpyi 2 yötä toukokuussa 2022
Sankara Team vastasi 18.5.2022
Dear Esther, Thank you for taking time to share your feedback with us. We do regret that your experience was not up to your expectation and for that we sincerely apologize as our aim is to not only meet but exceed guests expectations. We shall share this feedback with all parties as a learning experience and a chance to work on the highlighted areas of concern. It is our endeavor to do better and hopefully you will accord us another opportunity to make it up to you.

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2022

10/10 Loistava

Tarkistettu asiakas

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Best location.
If you are looking for a hotel with a good location, this one is hard to beat. Best location in Nairobi and easily the nicest in the area. You won’t want to stay anywhere else.
Yöpyi 4 yötä tammikuussa 2022
Sankara Team vastasi 20.1.2022
Receive warm greetings from the Sankara family. Thank you for your kind sentiments and the time taken to share your review with us. It shall go a long way in motivating our team members. Looking forward to giving you many more memories when you visit us again. Happy 2022!

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great facilities and location
Facilities are nice. Location is very good. Recommend the restaurants. Truffle burger is great.
Yöpyi 3 yötä tammikuussa 2022
Sankara Team vastasi 20.1.2022
Thank you for the opportunity to host you and more so for taking time to review our property; we are truly humbled and shall share the same with our team as it serves as motivation! Happy 2022!

10/10 Loistava

Alicia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2021
Sankara Team vastasi 20.1.2022
Dear Alicia, Warm greetings from the Sankara family! Thank you for the wonderful score, we are truly humbled. Looking forward to welcoming you back again soon! Happy 2022!

10/10 Loistava

Thomas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location, cleanliness, attentive staff
Yöpyi 1 yön tammikuussa 2022
Sankara Team. vastasi 14.1.2022
Dear Thomas, Warm greetings from the Sankara Team. We are humbled by your rating of 5 out of 5 which is an encouragement to the team to always aim to exceed our guests expectations. Thank you for the chance to host you and we look forward to welcoming you yet again. May 2022 surprise you in a good way!

10/10 Loistava

Muhsin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2021
Sankara Team. vastasi 14.1.2022
Dear Muhsin, Thank for for giving us the opportunity to host you and more so for rating us a 10 out of 10. This serves as great motivation to the team. We look forward to welcoming you back again in the near future. Wishing you an awesome 2022!.

10/10 Loistava

Kiesha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of this property is 5 stars! You are located centrally within walking distance to malls, shopping markets, gas stations, restaurants, fast food, and a supermarket.
Yöpyi 13 yötä joulukuussa 2021
Sankara Team. vastasi 4.1.2022
Dear Keisha, Happy new year from the Sankara family! Thank you for granting us the honor of hosting you and more so for the kind comments. We are humbled and shall share the same with our team to serve as motivation. Looking forward to welcoming you again soon.

2/10 Hirveä

Esther

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really was looking forward on the stay to sankara ..! Upon arrival I received not welcoming I stood by receipt for long time while receptionist (Lidya ) was on personal .. Solomon walked in and served us from drying standing up 😊 Solomon made our whole stay very comfortable .. he was very helpful and went out of his way to make our stay comfortable (he deserve raise and upgrade ) Everyday morning On our stay we had to sign after breakfast (they said was just protocol ) coming to end of our stay we were checking out and paying our bills to find out we were billed for things that we weren’t supposed too bill was 700$ something we end up paying 300$ something Breakfast on room which was breakfast included We had 2 rooms both room upon arrival was breakfast included .. we had to argue about the bill for like 1hr they then removed one room breakfast but we still have to pay for one other room (we were breakfast included package ) at end we decided to pay and leave JUST PAY ATTENTION TO BILLS also there is security check diversity there are people go through security check and there some people who don’t (colorism’s Was felt ) As hotel that is under Marriot has no Marriot standard ..
Yöpyi 3 yötä joulukuussa 2021
Sankara Team. vastasi 4.1.2022
Dear Esther, Thank you for the opportunity to host you and for taking time to share your feedback with us. It is always our endeavor to not only meet but exceed guest expectations and we truly regret that we did not do so for you. Kindly allow us to internally find out what went wrong so that we can ensure a repeat of the same does not happen. We shall be getting back to you with comprehensive feedback in due time. Our sincere apologies for your unfortunate experience.

10/10 Loistava

Ilaki

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food and customer service was amazing.
Yöpyi 4 yötä joulukuussa 2021
Sankara Team. vastasi 21.12.2021
Dear Ilaki, Thank you for taking time to share your feedback. We shall share the same with the team. We look forward to hosting you again soon!

10/10 Loistava

J S

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel in the middle of Westlands
Yöpyi 2 yötä joulukuussa 2021
Sankara Team. vastasi 21.12.2021
Dear J S, Thank you for the positive feed back, we appreciate your time and effort in doing so. Looking forward to welcoming you back in the near future.

10/10 Loistava

Bravolinks

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All is unique
Yöpyi 3 yötä marraskuussa 2021
Esther vastasi 17.12.2021
Greetings from Sankara Nairobi and we are delighted to hear you enjoyed you stay with us.

10/10 Loistava

peter rygaard

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Value for money ....
a wonderful oasis in the middle of the vibrant part of Nairobi .. Extremely nice staff Nice kept but not a new hotel .. Brilliant dinning and entertainment options
Yöpyi 2 yötä marraskuussa 2021
Sankara Team. vastasi 21.12.2021
Dear Peter, It is always an honor and a humbling experience whenever we receive such positive feedback. Thank you for taking time to do so and look forward to hosting you again soon.

2/10 Hirveä

philippe, New York

Liikematkailija, Matkusti kumppanin kanssa
They canceled our reservation an hour before check in with no compensation
Yöpyi 2 yötä marraskuussa 2021
Sankara Team. vastasi 21.12.2021
Dear Phillipe, We do apologize for the unfortunate incident which was beyond our control as explained to you. We do however hope for an opportunity to make it up to you.

10/10 Loistava

kasper

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best Hotel in Nairobi
If you go to Nairobi please stay at sankara. Thats it
Yöpyi 3 yötä marraskuussa 2021
Esther vastasi 15.11.2021
Greetings and thank you for choosing to stay with us. We are happy to know you enjoyed your stay with us,once again thank you for choosing to stay with us.

2/10 Hirveä

Umulinga

Liikematkailija
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super inconvenient drop off, check-in.
Yöpyi 1 yön lokakuussa 2021
Sankara Team. vastasi 25.10.2021
Dear Umulinga, Thank you for giving us a chance to host you and more importantly for taking time to give us your feedback. We do regret that we fell short of your expectation during drop and we shall take up the matter with our service provider and the team at large to ensure that we improve on this service. If you could provide us with more details of what transpired, this would be of great help. Looking forward to hearing from you and hopefully for a chance to redeem ourselves.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön syyskuussa 2021

10/10 Loistava

Elodie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2021
Sankara Team. vastasi 28.6.2021
Dear Elodie, Thank you for the chance to host you and for the excellent rating. We look forward to hosting you again soon.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ottimo hotel
Yöpyi 5 yötä kesäkuussa 2021
Sankara Team. vastasi 21.6.2021
Thank you for choosing to stay with us. We are glad you had a memorable stay!

2/10 Hirveä

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2021
Sankara Team. vastasi 13.4.2021
Dear Sir/Madam, Thank your for the opportunity to host you. We do appreciate your feedback. Kindly furnish us with more information to enable us improve our services.

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was clean and beautiful. The staff treats you like royalty from the moment you arrive and depart, definitely will stay here again.
Yöpyi 3 yötä helmikuussa 2021
Sankara Team. vastasi 13.4.2021
Dear Sir/Madam, Thank you for the opportunity to host you and more so for your feedback. We shall share the same with our team. Looking forward to welcoming you back soon.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel.
Great hotel! Rooms are clean, spacious and well furnished. They’re also well proofed and insulated, virtually no outside or street noise can be heard. The staff go above and beyond in making your stay as comfortable as possible. I asked the front desk to hold my bags between check out and a late night flight and instead, they offered me a later than usual check out! Solomon is a great concierge and a great help in anything inside and outside the hotel. I decided to skip room service and dine at the rooftop restaurant like I’d done before on a previous (non-stay) visit. Big mistake! It was Latin night so the rooftop was popping. But service was ridiculously slow. Drinks came 25 minutes after ordering. Dinner took over an hour! The 3 wait staff (that I could see) did their best but were seriously overwhelmed by the crowd. I contemplated just up and walking away for room service instead. Breakfast the next morning was meh. Overall I’d stay here again.
Yöpyi 1 yön helmikuussa 2021
Sankara Team. vastasi 13.4.2021
Dear Sir/Madam, Thank you for the opportunity to host you. Your kind sentiments shall be shared with the team. We have also noted our areas of improvement and shall endeavor to work on them. We appreciate your feedback and look forward to hosting you again soon.

8/10 Hyvä

Alejandro

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel in Nairobi
Hotel is beautiful great customer service however, pls be advice that some of the amenities are closed in light of covid. on the good side hotel is empty and very clean. Also pool has no heater therefore super cooled
Yöpyi 1 yön helmikuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Must stay
Great hospitality. The art work here is amazing. The employees are phenomenal and goes above and beyond for you especially Solomon the manager.
Yöpyi 3 yötä syyskuussa 2020
Sankara vastasi 23.2.2021
Thank you for your encouraging feedback, it will go along way in motivating us all to always deliver an Exactly Like Nothing Else experience!