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Arvostelut: West Breeze Hotel

3.5 out of 5
West Breeze Hotel
Masaba Road, Off Bunyala Road, Upperhill, Nairobi, Nairobi

Arvostelut

6,6
Arvosana 10 - Loistava. 9 kautta 47 arvostelua" "
Arvosana 8 - Hyvä. 17 kautta 47 arvostelua" "
Arvosana 6 - OK. 7 kautta 47 arvostelua" "
Arvosana 4 - Huono. 8 kautta 47 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 47 arvostelua" "

6,8/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,2/10

Majoituspaikan kunto ja tilat

Arvostelut

10/10 Loistava

Junhyun

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2019
Georgener vastasi 11.1.2020
Thank you for taking time to give us your review, We are glad you enjoyed your stay with us, Looking forward to hosting you again on next visit.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2019
Georgener vastasi 2.12.2019
Thank you for staying with us,we really appreciate your feedback, We look forward to hosting you again.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä lokakuussa 2019
Georgener vastasi 21.11.2019
Thank you for choosing West breeze Hotel and for taking time to give us a review, We are glad to receive this great feedback of your experience with us , Our first priority as a hotel is to offer happiness guaranteed to all our guests and we are glad you enjoyed your stay,we look forward to hosting you again.

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good for a stop over.
Easy check in. Always very nice staff. Good breakfast. Comfortable room with good water pressure and fast wifi. Limited (very) tv channels. Make sure you use the mosquito net.
Yöpyi 1 yön lokakuussa 2019
West Breeze Hotel vastasi 8.10.2019
Thank you for choosing West breeze Hotel and for taking time to give us a review, We are glad to receive this great feedback of your experience with us especially from our staff, Our first priority as a hotel is to offer happiness guaranteed to all our guests and we are glad you enjoyed your stay, However we apologize for the short coming brought about by the limited TV channels, We shall look into it to ensure that there are enough TV stations and that you do not experience this on your next visit. We will also ensure that all rooms have been sprayed every time before the guest checks-in in the room. Looking forward to hosting you again. Best Regards, West Breeze Hotel

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A solid, affordable option in NBO
Super nice staff. Nice big room. A little hot without AC, but windows allow breeze (just use the mosquito net). Breakfast was basic but fresh. Maybe they could mix it up a bit but when I was staying there were not many guests so that's probably less cost efficient. Nothing really to do in the local area and you need a taxi/uber to get anywhere. However it's very much on the right side of town for the airport.
Yöpyi 3 yötä huhtikuussa 2019
Grace Irungu vastasi 4.5.2019
Thank you for staying with us. We appreciate your feedback. Looking forward to hosting you next time.

8/10 Hyvä

Morten

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fine for one night
Fine hotel for one night, absolutely nothing nearby worth mention. Hotel had nice breakfast and decent dinner.
Yöpyi 1 yön helmikuussa 2019
West Breeze Hotel vastasi 24.2.2019
Thank you for taking time to review our hotel, We are glad you enjoyed your stay with us, We look forward to hosting you again. Regards West Breeze Hotel

4/10 Huono

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
just ok
The only thing going for this place is how close it is to Wilson airport. I wouldn't stay there again. However, if you are on a tight budget and need to stay close to the airport, then this place might work out for you.
Yöpyi 1 yön tammikuussa 2019
West Breeze Hotel. vastasi 30.1.2019
Thank you for taking your time to send a feedback. We highly appreciate your honest response. We would like to know what made your stay unsatisfactory so that we can improve on that and have you come back again. Kindly send us us your name and contacts so that we can discuss more. It was nice hosting you and want make you feel the warm breeze of the West Breeze Hotel when you come back again.

4/10 Huono

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
not Good
Water was not available in the wash room for shower
Yöpyi 1 yön heinäkuussa 2018
Grace Muteshi vastasi 7.8.2018
Thank you for staying with us. We apologize for the shortcomings in our services and property during your stay. We have noted the areas that we need to make improvements and will certainly work on them. We truly hope that you will give us another chance and be among the many who appreciate our services and have chosen us a second home for them.

8/10 Hyvä

Laura E

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nairobi traveler
Very friendly, helpful staff. Its an old hotel buts it clean and the wi-fi's excellent. If you want to experience a local hotel this is the place for you.
Yöpyi 2 yötä toukokuussa 2018
Grace Irungu vastasi 30.5.2018
Thanks for staying with us. We appreciate your feedback.

10/10 Loistava

Morgan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bra hotell
Litet trevligt hotell. Lugnt och skönt. Mycket rent. Personalen mycket tillmötesgående. Alla glada och hjälpsamma. En kul sak var att varmvattnet i duschen kom om man vred åt höger, i tvättstället åt vänster. Nybäddat och städat varje dag. Någon gång trasiga lakan och örngott, men dessa byttes ut. Maten bra. Någon dag inget smör någon dag inget kaffe, men detta ordnades genom att man hämtade snabbkaffe. Inget överdådigt frukostbord men helt ok. Vill du ha frukostägg säg bara till. Massage och hand och fotvård fanns också. Ett helt klart bra alternativ bara någon mil från flygplatsen.
Yöpyi 8 yötä tammikuussa 2018
West Breeze vastasi 8.3.2018
Hello Morgan, Thank you for taking the time to post a review, we are delighted that you had a good stay and found our staff friendly and cooperative. We put a lot of effort to ensure that we only give the best service to our guests,all the concerns addressed have been looked into respectively,thank you for the continued support. Best regards.

8/10 Hyvä

Helga

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
günstige Übernachtung
Ideal zum Übernachten für eine Nacht bevor wir unsere Safari starteten.
Yöpyi 1 yön tammikuussa 2018
West Breeze vastasi 28.2.2018
Dear Helga, May I thank you for taking the time to pen this review and it gives great pleasure to know that you had a wonderful time. You are welcome to visit us again when your travels next bring you to Nairobi. Best regards, James

8/10 Hyvä

Paul

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2018
West Breeze vastasi 28.2.2018
Hello Paul, Thank you so much for your continued support, we at West Breeze know just how to make each individual person happy and that gives us Great Pride. It would be great to host you again. Best regards James

2/10 Hirveä

Hitesh , Uk

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Over priced
Booked superior room got in there was no bar fridge cupboard was broken shower did not work properly TV only had local channels restaurant staff barking like mad dogs seriously overpriced
Yöpyi 2 yötä joulukuussa 2017

6/10 OK

Lee

Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
나이로비 저가 호텔..
협소한 방, 비포장 이면 도로변, 전반적으로 중하급 호텔이었음..
Yöpyi 1 yön marraskuussa 2017

8/10 Hyvä

Lee

나이로비 호텔
그런대로 만족
Yöpyi 1 yön lokakuussa 2017
293/5000 귀하의 검토에 감사드립니다. 우리는 다양한 크기의 객실을 보유하고 있으며, 호텔 팀은 고객이 원하는대로 객실을 변경할 수 있기를 항상 기쁘게 생각합니다. 도로는 수리 중이고 우리는 대개 조치를 취하기 위해 우리 또는 손님들에게 발생하는 불경 함을 즉시 알려줍니다

2/10 Hirveä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Don't go
First no hot water, as in cold water coming from the hot tap. Then no water at all from the hot tap. Then co cold water. At each stage reception told me it was being fixed. No restaurants for a very long walk and taxis are reluctant to come along the rough track in front of the hotel. Food is poor in the hotel.
Yöpyi 2 yötä lokakuussa 2017
Hi there, We are deeply sorry to learn of your experience during your stay with us. For the comment about food, we would be very glad to know what exactly you did not like about it, since we appreciate that the threshold to food preferences is very broad. With the on going up grading of the road, we sometimes experience disruptions in water supply, though the service providers are usually cooperative, it some times takes longer than expected to have it resolved. The incontinence that sometimes occurs due to the road construction is a great concern to us and we are trying all we can to minimize the same.

10/10 Loistava

Oladipupo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I had a very good stay and I liked everything about the hotel
Yöpyi 2 yötä lokakuussa 2017
Dear Oladipupo, Thank you for taking the time to write your wonderful review. It makes us very happy that you liked everything during your stay. We welcome you back to stay with us, and have a great time.

10/10 Loistava

Curvin, Alaska

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
My favorite stay in East Africa
West Breeze Hotel was my favorite of half a dozen places I stayed in East Africa. The rooms were spacious, wifi worked well, room was clean, shower was great, free breakfast was excellent, restaurant had good choices at good prices with the food being delicious, and staff was always very helpful when I had questions or needed something. Location was also great, being fairly central.
Yöpyi 1 yön syyskuussa 2017
General Manager vastasi 20.11.2017
Dear Curvin, Thank you for your wonderful review and you have no idea how glad it makes us feel, since one of our primary goals is to make sure all our guests have a glorious and memorable stay. It would be our pleasure to host you again and we wish you happiness in your future travels.

10/10 Loistava

annie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best place I've stayed for price, quiet and safe!
For price this place was excellent, free Buffett daily at breakfast, the area was quiet, verses others in downtown. Never, Stay downtown, Noise, Traffic, Safety! This hotel staff were great, they gave us a mini fridge for our room and assisted us with Uber rides. There's a cheap salon on site, and a mall right down street has good food. We will stay again and again.
Yöpyi 4 yötä syyskuussa 2017
Thank you Annie, for taking the time to send us this review. It makes us very glad that you found the staff great and the price was right for you. It would make us very happy to host you again and we shall strive to make sure we keep on doing the things that make our guests happy!

8/10 Hyvä

Richard

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
My stay was on the whole good, rooms are small and the complimentary tea and coffee came with no milk, so I had to buy the milk from the restaurant as and when I required, as there was no fridge to store any chilled items like milk.
Yöpyi 2 yötä syyskuussa 2017

10/10 Loistava

Dunstan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
The building is unusual and basic but the welcome makes up for any defects. Breakfast lacks imagination but it is good quality. Will use it again.

6/10 OK

Per, Moshi, Kilimanjaro, Tanzania

Huonoa: Majoituspaikan kunto ja tilat
OK transit-hotel.
Hotellet var et af de hoteller, som var tættest på lufthavnen. Jeg ankom sent om aftenen og skulle videre tidligt om morgenen. Jeg fik en slags club-sandwich om aftenen - den var ok. Morgenmaden var "god til prisen". Om morgenen, hvor jeg havde travt for at komme til lufthavnen i tide, var der ingen varm vand. Jeg ringe til receptionen, som ikke kunne forstå, hvorfor der ikke var varmt vand, men de ville sende en medarbejder for at se på det. De sendte godt 10 min. senere den lokale vagt fra indgangen til hotellet. Han strakte hånden under bruseren og konstaterede, at "der ikke var varmt vand". Jeg fik efterfølgende at vide, at rengøringspersonalet havde slukket for det varme vand om morgenen. Ingen vidste hvorfor. TV'et virkede heller ikke. Der kom ingen avis som annonceret. De ansatte var meget venlige og hjælpsomme! For en billig transit-overnatning og prisen taget i betragtning, er stedet "value for money"!

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
tasty breakfast
comfortable, quiet, tasty and substantial breakfast, front desk was available and welcoming when my flight arrived very late ~1:00am, wifi decent, good value for the money and a quiet place to rest with good food

4/10 Huono

John Petter, Kampala, Uganda

Its an easy place to get to for a cheap night in Nairobi

8/10 Hyvä

Gopalkrishnan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
추천하고 싶지 않아요
케냐의 물가가 비싼가보다. 호텔이 가격도 싼편이 아프리카에서 아니면서 시설이 낙후되어 편치 않았다. 다만 프론트의 직원의 친절은 매우 좋았음.

6/10 OK

R Brown, Lusaka

It was okay
The staff were very pleasant. The room was very clean, although needing upgrade. The price was about 20% too high for the type of accommodation. I was looking for an overnight from the airport because I was in transit. The cost to & from the airport made the cost for the night even higher.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel in calm area
A great and nice hotel not far from centre of Nairobi and easy to get from airport. Reception personal very proffesional and helpful. Need of some refurbishment of room but they are clean. Restaurang nice and good but have some lack to keep agreed time. Excellent airport transfer also that this driver did a superb job with driving and showing Nairobi and the surronding area. 5 stars Transportation, 4 stars Reception, cleaning and guard, 3 stars for Bar and Restaurant. We will definitly use this hotel next time we are in Nairobi!

8/10 Hyvä

Libby

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ideal airport hotel
Excellent location overnight from airport. Friendly staff and good breakfast. Free transport to and from airport.

6/10 OK

Tarkistettu asiakas

6/10 OK

Chris, Montana, USA

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Good budget hotel in a secure area
General upkeep could be better; breakfast was very good.

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quite and secure location
Secure place due to door man and barbed wire around premises. A little bit noisy due to service personnel at early mornings. Very friendly staff and excellent breakfast.

2/10 Hirveä

Andy

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dreadful
Shocking. Everything. Avoid.

4/10 Huono

Pete, Edinburgh

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not Ideal!!
Don't know whether it was because we had just come from luxury in Zanzibar, but this hotel was not what we were looking for. The sheets did not feel clean so we slept on our clothes and the bathroom was not very welcoming. No AC which is never a good thing in such a hot country. Staff were nice and welcoming but overall this was not an ideal stop for us.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Johannesburg - excellent stay.

4/10 Huono

Ellen, Hamden, CT

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Clean, Nice Staff, Noisy and Uncomfortable!
The staff is extremey nice and hotel kept clean. But the stay incredibly uncomfortable: the first and last days, we had no shower curtain (we came back to find it gone!), the water pressure was often a trickle and the temperature ranged from scalding hot to cold, without warning. A 2 am train woke us up, if we slept (give noise of chatting guards and barking dogs). Breakfast was uninspired (though good for dieting!) Rooms were spartan. Not recommended.

6/10 OK

Idagob, Mission,tx

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Not what I expected
The hotel was difficult to get to and and not as convenient to the airport as I had hoped. The staff at the hotel was very helpful and friendly. The hotel condition was not as good as I expected. It worked as a short term place to sleep, but would not be acceptable for most US tourists.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
とても良い場所に在り動き易い
私はこのホテルの場所も大変気に入りましたが、ホテルのスタッフもとても良く皆と友達になりました。 スタッフに感謝です。 ケニア最高

2/10 Hirveä

Mike, Calgary

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
An Absolute Disgrace
My wife, son and I were returning from a safari in Tanzania, and had approximately a 12 hour layover in Nairobi before catching our flight back to London. I thought "hey, what about the West Breeze Hotel? The pictures look okay, and all we need is a place to lay our heads down overnight. We don't need anything fancy for an overnight stay. As long as the place is up to Motel 6 standards, what's the worst that can go wrong?" Big mistake! The rooms bear absolutely no resemblance to the photos shown on Expedia. Our room looked like it should be in a flophouse! There were no bed frames - just stacks of mattresses thrown onto the floor. Noisy plumbing, poor sound proofing, no mosquito screening, no air conditioning and windows that didn't shut properly. Trains coming by at all hours of the night. We managed to get hot water but the shower head let out barely a trickle. We had to squat under a pipe about 2 feet off the shower floor to wash our hair - of course I conked my head on the pipe when I went to stand up. Breakfast was beans, rice and eggs with unidentifiable items thrown in - we took a pass and ate at the airport instead. I'm sure there are worse hotels in Nairobi. However I take serious issue with the way this hotel is rated. They have some nerve claiming 3.5 stars, and I hope Expedia has agents that go around trying to verify star ratings. This hotel is a classic case of bait and switch for international travellers.

6/10 OK

Tarkistettu asiakas

8/10 Hyvä

Judy, New Zealand

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Westbreeze Nairobi
Great stay, staff very good. Internet unreliable.

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
West Breeze Hotel
This hotel looks great on the website. It is good if you are back packing but too expensive . It is poorly maintained and not clean. Watch out for the variation in the water temperature while having a shower. No airconditioning.

8/10 Hyvä

D, Reno, NV USA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice Place
The hotel staff was very helpful; room was large; decent restaurant; pleasant outdoor bar; quiet despite proximity to railroad; I would stay there again without hesitation.

4/10 Huono

JEflyer, Phoenix

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Price does not always equate with Value
Sadly, there are no "good deals" for hotels in Nairobi. After 23 trips here, I thought I'd try to save some money and stay at West Breeze Hotel. The place is "fair" in all aspects. Located next to railroad tracks and the Mombasa Highway, there is noise. No window screens, so expect a warm stuffy room and/or open windows to the noise and mosquitoes, untreated water, access road in bad condition, parking space for only two cars, poor WiFi, and older rooms. Breakfast was beans, sausage, eggs and cereal - when all were available. Although costing more, Country Lodge is a better value for each of the above reasons.
E.K vastasi 12.6.2017
Daer Jeflyer, Thank you for taking the time to write your review of your experience during your visit at West Breeze Hotel. I have taken note that most aspects were not to your expectations and though I know this will not change the fact that it took place, please accept my heartfelt apologies. It is true that the Hotel is located near rail way tracks and occasionally there is noise when it passes through, however a new rail road has been done complete with a new route, so the activities of the old railway line have been significantly scaled down just a few trips per month. Noise from the Mombasa highway is not audible from the Hotel's location and the roads in Upper Hill area are mostly access roads and are only busy during the rush hour (lasts for 30 minutes or so). Window screens have now been fitted and we have portable air conditioning units (available on request) and all rooms have fans. I wish I get to know what exactly was the case about the water, since the water supplied by the Nairobi County is very very clean. We also provide free bottled mineral water in all rooms for all our guests. Our Wi-Fi service provider, though a new entrant, has very good service both reliable and very fast. Breakfast is usually a buffet, with Juice, hot beverages, at least two types of fruits, cereals, bread or pastries, the cooked bit has sausage or bacon, chicken wings or liver, vegetables or beans and eggs cooked to your style of choice. Please compare our rates to our competitors and a careful look at what we offer makes us among the best in Value. I wish things were different for you during your visit and I hope it is not too late to ask to be able to meet you during you next visit! Best regards, Ernest

4/10 Huono

Schreurs, Maastricht, Netherlands

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
the hotel was really run down
hotel and neighbourhood were really run down. looks as if there has not been any maintenace in years. the taxidriver was not amused when he saw the road that lead to the hotel. it was bumpy, full of potholes and had no blacktop. furniture, curtains all was worn down. bathroom looked like a grotto. there is no airco! personell, was not at all interested in their guests. only the receptionist dit her utmost to offer us all service there was possible
E.K vastasi 12.6.2017
Dear Schreus, Thank you for taking the time to write your review and though the negative comments are heartbreaking, we value all feed back, and please accept my sincere apologies! Since your last visit quite a lot of improvements have been done, renovations in both the rooms and public areas have been completed. About the road and access to the hotel, I am pleased to inform you that a good number of the roads in the Upper hill area are currently undergoing renovation (expansion and complete reconstruction) I really hope to get the chance of hosting you again! Best regards, Ernest

2/10 Hirveä

Peter, USVI

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bad trip
Upon pick up at the airport I was informed that the hotel was putting me in another hotel because they booked a "Big Group". The new hotel was sparce, internet did not work in rooms or lobby. Additionally the new hotel was in an unsafe area. I resurch where I want to stay. Having paid in advance I was not happy. I had also booked a pick up at the hotel the next day for a safri, guess what, when they showed at the hotel they were just told I was not there. Two hours later I managed to get started on my pre-paid safri, two hours short. This is the worst experience I have ever had at a hotel.